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Reviews of Hero Hostel

2 out of 5
Hero Hostel
3rd Floor, Lot 360, Jalan Bukit Mata Kuching, Kuching, Sarawak

Reviews

8.0

Very Good

Rating 10 - Excellent. 4 out of 14 reviews" "
Rating 8 - Good. 7 out of 14 reviews" "
Rating 6 - Okay. 2 out of 14 reviews" "
Rating 4 - Poor. 0 out of 14 reviews" "
Rating 2 - Terrible. 1 out of 14 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

6.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

6/10 Okay

Mary

Traveled with family and small children
Liked: Staff & service
Value for money.
Stayed 1 night in Dec 2019
Response from Bea on Jan 10, 2020
Dear Mary, Thanks a lot for the review. We're proud to provide a good service in a lowest rates of accommodation. By booking with ZEN Rooms you can ensure guest comfort while staying with us. Best regards, Bea

8/10 Good

A K

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Nice friendly owner, just a simple room, good for solo traveler
Stayed 1 night in Aug 2019

6/10 Okay

Rickiwi

Liked: Cleanliness, staff & service
Too loud but Regina is great
Its a small room with a tiny bathroom included. Captain america was fun but not the loud music until 23 am of the pub below. Regina, the person that works there is very nice and helpful
Stayed 3 nights in Sep 2018

10/10 Excellent

JC Killer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely helpful staff
The place is right behind Pullman and in the same block as the Cottage Bar. This place is very close to Top Spot where you can have good sea food. Overall very pleasant stay.
Stayed 1 night in Dec 2017

2/10 Terrible

aussie travelle

Disliked: Property conditions & facilities, room comfort
noisy
arrived to find us locked out as staff had gone to airport to collect someone. left hanging around in dingy stairwell til a guest let us in. Eventually let into our room with the complementary ear plugs to try and lessen some of the impact from the late night karaoke bar downstairs Shared bathroom was a shower over the toilet so constantly wet and no wear to get dressed no proper sink facilities Room was clean and bright but cramped and just too noisy Not recommended except if you are a very desperate backpacker. Friendly staff though

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice place just walking to waterfront about 3 minute

8/10 Good

Marcel

Liked: Cleanliness, staff & service, property conditions & facilities
The room is good for the price and there was a nice courteous lady who was very keen in giving us directions and recommendations. She also brought us to the bus stop herself (!) from where we cought our bus to Bako National Park.

10/10 Excellent

KIM, Seoul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
i was really impressed. the hostel's service was really good and she was very nice. if i will go to Kuching again, i want to stay here again.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great time at hero hostel. The only downside is that the rooms don't have windows.

8/10 Good

Webhead, Holland

Liked: Staff & service
Even superheroes sleep
Nice little hostel, with friendly staff. I really liked the superhero theme.
Stayed 4 nights in Jan 2018

8/10 Good

MARIELLE

Liked: Cleanliness, staff & service
etape a l hero hostel
les membres de l equipe sont vraiment gentils et accueullants. merci beaucoup. le bruit parfois est genant car le quartier est tres anime en fin de semaine. j avoue aussi que l absence de fenetre est un peu deroutant. mais sinon la gentillesse du personnel amoidri cet aspect.
Stayed 3 nights in Aug 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastisch personeel
De kamers zijn simpel (geen raam, wel airco), maar schoon. Gedeelde sanitair is eveneens simpel, maar schoon. De vrouw van de receptie is ontzettend vriendelijk en behulpzaam en heeft ons ontzettend goed geholpen in het plannen en organiseren van onze activiteiten. Dit maakt de simpele kamers dubbel en dwars goed!
Stayed 2 nights in Jun 2017

8/10 Good

Guillaume

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort