Check in was swift and professional, the lobby areas spacious but blandly designed, rooms are large and the complimentary mini-bar is a nice touch with echoes of Hotel Icon but there are design flaws throughout the rooms at The Kerry that really shouldn’t be here at this price point and with their 5 star ambitions. Some examples, the toilet and shower are next to each other separated by see through rather than frosted glass, there is no door on the toilet. Despite the size of the bathroom it is therefore only particular fetishists that would choose to make use of two of the facilities at the same time. Blinds are closed with a flimsy plastic pully that takes an age and wakes any sleeping partner, light switches require a degree in electrical engineering and a love of cryptic crosswords to decipher (example - the bedside lamps have a button entitled ‘night light’ on the base. This does not switch off the bedside lamps, it switches on a night light under the TV, the bedside lamps are switched off by a rotating nub underneath the lamp itself that has to be sought out via investigatory hand movements).
In short, aspects of the room feel like you have wondered into an escape room with your task being to ‘prepare for bed in less than an hour’. It defies one of the primary reasons for coming to a luxury hotel, to relax and sleep well. All of this means we could easily come back, now we’ve cracked the codes, but whether the impression we have makes us want to return with the