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Reviews of Hotel VIP International

3 out of 5
Hotel VIP International
51 Mirza Ghalib St, Kolkata, WB

Reviews

5.0
Rating 10 - Excellent. 1 out of 6 reviews" "
Rating 8 - Good. 0 out of 6 reviews" "
Rating 6 - Okay. 1 out of 6 reviews" "
Rating 4 - Poor. 3 out of 6 reviews" "
Rating 2 - Terrible. 1 out of 6 reviews" "

4.4/10

Cleanliness

6.4/10

Staff & service

6.0/10

Amenities

4.8/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

4/10 Poor

Fahim

Disliked: Cleanliness, property conditions & facilities, room comfort
Room condition was so much poor
Stayed 1 night in Aug 2023

6/10 Okay

Verified traveler

Traveled with group, Business traveler
Disliked: Staff & service
Long time for response. Dont supply water. Do Not have facility to regular room cleanings. Lift is off all over the day and night.
Stayed 1 night in Dec 2020

2/10 Terrible

Bishu

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019
Response from Hotel Vip International on Jan 4, 2020
Sorry for the inconvenience caused to you during your stay.Kindly inform us the issue you faced. You are an important guest to us We will leave no ground to serve you the best. Hope to see you soon!

4/10 Poor

Vishwa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Well located badly kept but we'll behaved employee
Dirty is the word that describes, room conditions. Floor and bathroom need renovation badly. Bed is nothing like comfortable. Hard foam bed from seventies or eighties may be nineties but has lived it's life. Hotel staff is good though, also location. This hotel need renovation badly.
Stayed 1 night in Jun 2019
Response from HOTEL VIP INTERNATIONAL TEAM on Jul 3, 2019
Thank you for the feedback. We assure you that in your next visit you will definitely see the difference. Hope to see you very soon again! Thanks and Regards, HOTEL VIP INTERNATIONAL TEAM

10/10 Excellent

mamta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Experience
Sudip and Suchita( sorry If I forgot the name) were really good and after initial issue with room, Sudip stepped in and sorted the problem. He showed professionalism and made our stay for next 3 days exteremely good and enjoyable. Front staff were polite and accommodative and took care of us.
Stayed 3 nights in Jan 2019
Response from Hotel VIP International Team on Feb 21, 2019
Thank you for the valuable feedback.Hope to see you very soon! Regards, Hotel VIP International Team

4/10 Poor

Michael, Exeter U.K.

Liked: Staff & service
Disliked: Property conditions & facilities
Excellent location, reasonable breakfast selection, excellent room service. However, decor of bedroom was lack lustre and dated, nothing like in the website pictures and the breakfast room a dingy blue windowless room at the back full of worn chunky old chairs. Having said that it was a reasonably comfortable stay after we had the old grey bed linen changed to (near) white!
Stayed 3 nights in Nov 2018
Response from Hotel Vip International Team on Dec 4, 2018
Thanks for your positive feedback. We assure you that you will see the difference in your next visit. Looking forward to seeyou soon!