Hello Kristen!Thank you for your amazing rating! We hope you were able to enjoy our sunny patio with a delicious cold beverage. We hope to see you again soon!

Hi Dennis!Thank you for the great rating and we hope you enjoyed the comfortable and clean room! Please come visit us this summer for a drink on our patio. We wish you all the best!

Hello Donghui, The room is quite large and newly renovated! Thank you for noticing. We hope you took advantage of the in-room Nespresso machine and Chromecast for the 55" TV. We wish you all the best.

Hi Sophia!What a great rating, thank you! We hope you took advantage of the free parking and enjoyed streaming your favourites with the Chromecast on the 55" TV.We hope to host you again soon!

Hi Robert!Thank you for your kind words and excellent rating! We appreciate you mentioning our wonderful team and also would like to apologize for the quality of our cable channels. We do have Chromecast for each of our TVs and we hope you were able to use this to stream your favourite shows or live sports.

Hi Devan! We appreciate the excellent rating! We hope you will come back soon and enjoy a drink on our beautiful patio.We wish you all the best!

Hi Terry!Thank you for your kind words and excellent rating. We are glad to hear you took advantage of our free parking and enjoyed the clean and spacious room. We wish you all the best!

Hi Susan!Thank you for the great rating and happy to see your stay was enjoyable. We hope you took advantage of the in-room Nespresso and free parking! We hope to see you this summer on our brand new patio!We wish you all the best!

Hi Ida, Thank you for the great rating but sorry to hear our covered parking did not meet your standards. Our maintenance department has been made aware and will see to having it cleaned. We are glad you were able to take advantage of our free parking.Thank you and we hope to host you again.

Hi Claudia!Thank you for the excellent rating and review! We are happy to hear you enjoyed your stay and enjoyed our friendly team! We hope you enjoyed the in-room Nespresso and free parking.We wish you all the best!

Hi Karen!We appreciate your keen eye for cleanliness, we have that in common! Our rooms are quite spacious and we hope you enjoyed the Nespresso machine and Chromecast as well. We hope to host you again soon!

Hi Dwayne!Thank you for the rating and feedback! We are happy to hear you had a great stay and we hope you took advantage of the free parking as well. We hope to host you again soon!

Hi William JR,Thank you for your kind words! We are happy to hear you enjoyed our very comfortable bed and had a quiet rest!We hope to see you again soon!

Hi Gina! We appreciate the kind words and happy you were able to take advantage of our great rates. We hope to host you again soon!

Hi Mary!Thank you for the excellent rating! We hope you took advantage of our free parking and Chromecast for 55" TV. We wish you all the best.

Hi Anthony, We hope you took advantage of our free parking and enjoyed the comfortable and cozy room. If you would like to provide more information regarding your stay please reply to stratahotel.com/feedback. Thank you and all the best!

Cynthia, Thank you for the review and rating! We are happy to hear you enjoyed our comfortable beds and great rate! We are very close to Queen's University and St. Lawrence and the free parking definitely helps. We hope the next time you stay with us you will join us in our lobby or licensed patio.We wish you all the best!

Hi Benjamin, Thank you for the excellent rating! We hope you took advantage of our free parking and enjoyed the spacious and cozy room. We hope to host you again soon.

Hello Raelyn!Thank you for the amazing 5 out 5 rating! We hope your stay was comfortable and you were able to enjoy some breakfast in our beautiful lobby. We wish you all the best!

Hi Nathalie!We take pride in our cleanliness and thank you for noticing. We hope you enjoyed the in-room Nespresso, mini fridge, microwave and Chromecast for the 55" TV as well.

Hi Wendy!Thank you for your review and rating! We have a great location and lots of free parking which we hope you took advantage of. We wish you all the best!

Hi Catherine!Thank you for your feedback and great rating. We offer breakfast for a small fee to ensure quality product and service. We encourage you to reach out with some breakfast suggestions to stratahotel.com/feedback. Also, next time you book please inquire about our breakfast package! It is quite a good deal. We wish you all the best!

Thank you Nicole!We are happy to hear you enjoyed your stay and our excellent service. We hope to host you again soon!

Hi Jaime!Thank you for the great rating! We hope you enjoyed the immaculately clean hotel and cozy room. We hope to host you again soon!

Hi Fortunato!Thank you for the excellent rating! We hope you enjoyed the cozy room and Chromecast for the 55" TV!We wish you all the best!

Hi Aiden!We appreciate the review and glad you were happy with our excellent rates! We hope you took advantage of our free parking and enjoyed the Chromecast for the 55" TV. We wish you all the best!

Hi Sara,Thank you for the great rating and for providing feedback! We are sorry to hear about the smell, we will have to investigate as this is the first we are hearing about it. It is currently quite fresh smelling in the halls since we had the carpets cleaned this week. Thank you for taking notice of our modern look and mention how quiet your stay was!We hope to host you again soon!

Hi Doris! Thank you for the kind words, our team is here to help! We hope they mentioned that our rooms come equipped with Chromecast which allows you to stream your favourite content directly from your mobile device to the TV. We hope to host you again soon and you can try out this excellent room feature!

Hi Jennifer, We are very sorry to hear about the issues during your stay. We hope our front desk staff offered to switch your rooms. They are available 24/7 for assistance during your stay. Please respond to stratahotel.com/feedback to provide more information. Thank you for your time and we wish you all the best.

Hi Dick!Thank you for your excellent rating and comment! We are happy to hear you enjoyed the space and hope you took advantage of our free parking!We hope to host you again soon!

Hi John!Thank you for the stellar rating! We hope you enjoyed the 55" TV with Chromecast and free parking!We hope to host you again soon.

Thank you Adam!Great to hear that you enjoyed your stay and we hope to host you again soon! Much appreciated.

Hello Iain!Thank you for the excellent rating! We hope you enjoyed the lobby bar area and were able to grab yourself a delicious, reasonably priced breakfast! Also, we hope you enjoyed the free parking. We wish you all the best!

Hi Kpana!Thank you for the excellent review! We hope you enjoyed the comfortable bed and took advantage of the in-room Nespresso! We wish you all the best!

Hello Dafina!Thank you for the great rating and taking note of our excellent prices. We aim to please and hope you had a comfortable stay. We look forward to hosting you again soon!

Hi Patricia!We greatly appreciate the kind words and are happy to hear you had excellent interactions with our team. Thank you for bringing your beautiful dog by and glad you received a pet bag, hope it was enjoyed!We do apologize for the issues you encountered with accessibility and will be looking to make adjustments where we can. We wish you all the best!

Hello Androulla, Thank you for your comments and we have had an internal discussion about everything you have mentioned. We apologize for the series of issues you encountered and would like you to reach out to us directly at stratahotel.com/feedback for us to provide some follow up information regarding your stay. We look forward to hearing from you.

Hi Dorothy, We appreciate the rating and hope you enjoyed your stay. Especially the in-room Nespresso and Chromecast for the 55" TV in your cozy room. We hope to see you again soon!

Hi Brian,Thank you for reaching out and providing information on your experience. We apologize for the delay with your check-in and will make scheduling changes when necessary. We appreciate your patience and hope to host you again soon.

Hi Nelson! Thank you for the great rating, much appreciated! We hope you joined us for a meal in the beautiful lobby and took advantage of free parking!We wish you all the best.

Hi Shmuel!Thank you for the rating and excellent feedback. We are happy to hear you enjoyed your stay. We are situated in a great area in Kingston and close to all amenities. We hope to host you again soon!

Hi Victoria, We appreciate your feedback and we hope you brought up your concerns with our excellent front desk team. They are available to assist 24/7. We hope to host you again!

Hi Mary!Thank you for the information regarding breakfast and we apologize for the wait. Happy to hear you enjoyed our teams friendly demeanor! We are glad to hear you enjoyed the lobby space, it is definitely quite stunning and a great place to hang out for a bite, a drink or to get some work done.We hope to host you again soon and wish you all the best!

Hi Peter, Thank you for noticing our beautiful renovations! We hope you enjoyed the comfortable room with Nespresso machine and Chromecast for the 55" TV. If you didn't this time, please join us in the lobby for a delightful reasonably priced breakfast. We wish you all the best!

Hello A Louise!Thank you for the stellar rating and the kind words! We are happy that you have been enjoying the hotel and we wish you many happy returns!Hope to see you soon.

Hi Abby, Thank you for the rating! Please feel free to reach out to us at stratahotel.com/feedback with any additional comments. We hope you took advantage of the free parking!

Hi Holly, We are very sorry to read that you did not have a good experience. We hope that while you were here you brought up your concerns about the noise level and requested a room switch from our team who are available 24/7. We encourage you to provide more information for us at stratahotel.com/feedback.We look forward to hearing from you and wish you all the best.

Hi Ken!Thank you for the excellent rating and kind words! We are happy to hear you are a repeat guest and we look forward to hosting you again in the near future. We wish you all the best!