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Reviews of Mirage Park Resort - All Inclusive

5 out of 5
Mirage Park Resort - All Inclusive
Göynük Mahallesi Ahu Unal Aysal Caddesi, No: 29, Kemer, Antalya

Reviews

8.8

Excellent

Rating 10 - Excellent. 83 out of 137 reviews" "
Rating 8 - Good. 38 out of 137 reviews" "
Rating 6 - Okay. 6 out of 137 reviews" "
Rating 4 - Poor. 5 out of 137 reviews" "
Rating 2 - Terrible. 5 out of 137 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Salah

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and clean resort
Stayed 4 nights in Oct 2023
Response from Hotel Management Mirage Park Resort on Nov 9, 2023
Dear Salah,We would like to thank you for sharing your experiences with us after your stay at the Mirage Park Resort. We are truly honored to be a part of your memorable experience.We hope that you will keep making us happy with your presence many more times and have the most outstanding experiences.We will be so glad to welcome you again to our hotel. Best Regards,

8/10 Good

Mona

Traveled with family and small children
Liked: Staff & service, amenities
Pros - many facilities for children of all ages - children's dinning facilities with access to milk, microwave and a bottle steriliser - staff were helpful and most spoke English - the variety of food is incredible and presented beautifully - the area is beautiful and well looked after - there’s a free Starbucks on site! - they have a virgin cocktail menu (highly recommend) - plenty of desserts (even when food hall is closed they have snack areas open) - Burquini is welcome Cons - the Wi-Fi signal was not the best - the resort is located next to other resorts and our room was right next to the neighbouring resorts disco/night club. The loud music would play allllll night long which made it hard to sleep (especially for the kids)
Stayed 5 nights in Aug 2023
Response from Hotel Management Mirage Park Resort on Aug 10, 2023
Dear Mona,We are thankful for such a warm review and appreciate all the nice words addressed to our resort. We hope that you will keep making us happy with your presence many more times and have the most outstanding experiences.You can be sure that your comments will be taken into consideration and necessary actions will be taken for guest satisfaction.Mirage Park Resort is looking forward to welcoming you and sending you warmest greetings.Kind Regards, Hotel ManagementMirage Park Resort

10/10 Excellent

Ferid

Stayed 5 nights in Jul 2023
Response from Hotel Management Mirage Park Resort on Aug 28, 2023
Dear Ferid,Our special thanks to you for the high rating.We would like to share that we try to keep our standards and improve all our services. Thank you once more for the time you have taken to send feedback to us.We will be so glad to welcome you again in our hotel.Best Regards,

10/10 Excellent

anaty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2022
Response from Mirage Park Resort on Sep 5, 2023
Hello thanks for your vote.Hope to see you again

10/10 Excellent

yelena

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
מלון יפה, מקום סביב המלון גם ממש יפה, מלא עצים אקזוטיים, מלא דשא ירוק. ים -שתי דקות הליכה, מים נקיים, שקופים. אוכל מתאים לכל טעם- בשפע וטעים. הדבר היחיד שלא אהבתי - זה שאם לא אומרים לצוות נקיון לנקות את החדר, יכולים לא לנקות עד שעה 16.
Stayed 4 nights in Sep 2022
Response from hakan on Oct 15, 2022
קודם כל תודה על האיחולים הטובים.נשמח לראותכם שוב במלון שלנו.

10/10 Excellent

Mahabad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wonderful resort
very exciting stays
Stayed 5 nights in Sep 2022
Response from hakan on Sep 15, 2022
Hello there,thank you very much.Hope to see you again.

8/10 Good

Mohammad

Stayed 4 nights in Jul 2022
Response from hakan on Aug 3, 2022
merhaba teşekkürler.

8/10 Good

CAGDAS KAAN

Stayed 4 nights in Jun 2022
Response from hakan on Jul 3, 2022
merhaba teşekkürler

10/10 Excellent

Ozgur, Boston

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing resort! Highly recommended!
Stayed 6 nights in Jun 2022
Response from hakan on Jul 1, 2022
Hello there, We are glad that you are satisfied. Hope to see you again.

8/10 Good

Bara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2022
Response from hakan on May 9, 2022
Merhaba teşekkür ederiz. iyi günler dileriz.

8/10 Good

Hassan

Traveled with group
Liked: Cleanliness, amenities
No Aircondition at night in my room complained many times they tried fixing it it would work during the day at night it blows out heat other than that hotel amenities are good a lot to do indoor pool closes at 7 kinda of early needs a upgrade outdoor pools and boards walk are nice it’s a beautiful water front property.
Stayed 4 nights in Sep 2021
Response from hakan on Oct 1, 2021
Thank you for the information. We look forward to seeing you again at our hotel.

10/10 Excellent

hafiz

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021
Response from hakan on Jul 19, 2021
TEŞEKKÜRLER

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best service .
Stayed 3 nights in Jul 2021
Response from hakan on Jul 19, 2021
TEŞEKKÜRLER

8/10 Good

Mohammed

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
İt was a nice trip ,and an awesome hotel ,the people was nice
Stayed 3 nights in Jun 2021
Response from hakan on Jun 19, 2021
Hello there Thank you for your good wishes.

8/10 Good

Haider

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2019

8/10 Good

hassan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mirage Park Resort is Amazing hotel
Weather was very good, service was perfect, cleaning was very clean, I recommend to stay there.
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
:) ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
Stayed 8 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff hardly speak English. Too many cats. Other than all was great
Stayed 7 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2019
Response from Guest Relation on May 1, 2019
Dear Anonymous, First of all, thank you for choosing Mirage Park Resort. We are very glad that you enjoyed your stay at the hotel. We wish you all the best and hope to meet you again among our regular guests. With regards,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Oct 2018

8/10 Good

brandon, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Birthday stay
Had A great time at this resort. Celebrated my 30th birthday during our 5nts stay. Had a great privite spa treatment incuding massage, turkish bath, coffee scrub, jacuzzi and suana for a very resonable price. food was good. nice evening shows. overall good clean resort. No complaints
Stayed 5 nights in Oct 2018

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
Mirage Park resort leaves mixed impression. On one hand, the variety of food is very delicious and well cooked, beautiful view of the mountains and warm water in the sea. On the other hand the service is not so great, though this 5 star resort is pricey. Tropicano Bar on the second floor provides poor service. On September 13th, my group of 3 people came at 6:20pm. The barman didn't welcome our group. Two members of my group were served, and then the barman jumped serving other people who came much later while our 3rd member was waiting for another 10 minutes. The barman couldn't count other than in Turkish. I said we need 3 drinks, and the barman got only 2 for 3 people. In general, the hotel saves money on juices. There is plenty of tea and cherry/orange/apple Yupi beverages. The staff does great job to clean tables for the next guests during dining, but it is very hard to catch and ask to bring a drink. Everyone is focused to remove dirty plates, and it seems not enough hands to bring a drink. The room service didn't put a toilet paper a couple of times. Dirty towels from the previous guests were left in the corner. It is impossible to get asleep till the very loud disco outside is over by 11pm, and one day it was till 2am. Please, respect all the guests. We went in September, when the season is closer to the end, maybe that's why the staff didn't care as much anymore. Having said all the above, I would rather give a neutral rating for our stay, there are better hotels.
Stayed 11 nights in Sep 2018

4/10 Poor

LEmily, Hampshire

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Great facilities, terrible service!
The initial greeting was great. The reception area is clean and welcoming and we were checked in quickly and then escorted to our room via golf buggy by the bellboy. We were asked if we had any dietary requirements and filled out a small form stating we're vegan. Why we were asked to do this, I have no idea, as the staff were very unhelpful regarding this. The restaurant is very clean and there are plenty of options, as long as you don't have any dietary restrictions. We asked for soya/nut milk, but it seemed that they had never heard of it before. The staff shrugged at us and said they couldn't help - there just seemed to be no element of customer services at all. Lunch and dinner options were scarce for us - our 3 year old really struggled and basically survived on chips for the whole week. Whenever we asked for guidance on what was available to us, we were fobbed off. Reception staff were also unhelpful and were unable to give us any info on local excursions, or even when we needed to check out! The swimming pools are very clean, the slides are fab and the lifeguards are super friendly. I cannot fault that side of things! The entertainment was really bad - we had high hopes for what may be on offer, but were very disappointed. The Mini Disco is on for 45 mins from 8.45pm. It's delivered in Turkish and Russian only, so if you are any other nationality, your child is likely to feel left out! The kids club is also only in these languages.
Stayed 7 nights in Sep 2018

4/10 Poor

Sergei, Los Angeles

We as a group of 3 went to Tropicano Bar on the first floor on September 13th at 6:20pm. It was unacceptable for a barmen to serve only 2 members of the group and completely ignoring our 3rd member. The barmen all of the sudden switched to serve other customers so that our group had to wait. The barmen served 4 other people who came much later pointing how busy he was. Overall this left poor and unwelcome impression to our group.
Stayed 11 nights in Sep 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff with Attitude, cheap food, nasty... and we got sick from the cheap cheap alcohol.
Stayed 2 nights in Jun 2018

10/10 Excellent

Andy, Home

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel close to the beach
Fantastic hoilday great location plenty to do staff frienly food lovely would go again
Stayed 11 nights in Jun 2018

10/10 Excellent

Julianito

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing...
It was fabulous.. the food was great...
Stayed 3 nights in Jun 2018

10/10 Excellent

ABDULA

Liked: Staff & service, property conditions & facilities, room comfort

10/10 Excellent

Shayan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mesmerising stay
Ambience and weather conditions awesome
Stayed 1 night in Oct 2017

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Enjoyed our stay very much and would definitely stay here again.
Stayed 8 nights in Oct 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel Excellent staff special mention for
Special mention for Oyku at reception always had a smile and would help With anything Zalina guest services again always had time for us Volkan deserves a special mention as he was assigned to help my wife's gluten problem and he did a spectacular job with delicious meals he cooked Ali and Nadia on the entertainments team even though I could not participate in their activities they still had plenty of time to sit and talk to us Lovely time was had a more pleasant team you could not find Yusuf and Selnur
Stayed 14 nights in Sep 2017

10/10 Excellent

riaz, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice family hotel
Very Nice and clean hotel . Full of Russian tourists we did not have any problem. We went first of October it was very sunny but there is chance of rain.
Stayed 6 nights in Sep 2017

8/10 Good

Matt, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great views of the sea & mountains, wonderful food
Great variety and excellent quality in the buffet restaurant at every meal. Facilities are very well maintained .
Stayed 6 nights in Sep 2017

8/10 Good

Zoe, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel but no Brits
We had a lovely stay at this hotel however we didn't realsie that we would be the only Brits in a hotel catering for its dominant Eastern European customers. In fact it appeared this was the case of everyone at the airport who had stayed in Antalya as a whole. The hotel staff & facilities were fantastic as was the entertainment (the acts, all language was in Russian) but only a few staff spoke English. The grounds & pool were beautiful but the beach was mainly pebbles. Based in Goynuik (not Kemer) it's an easy 15 min bus ride into Kemer from outside hotel (3.5TL or 40TL in taxi). Also most things are paid for in Euro or dollars rather than Turkish Lira even in the hotel. We did both suffer with 24hrs of sickness, not sure if food related or a bug. The staff were very dismissive on this but otherwise very good. I would also say that the food was nice, varied & very healthy. Lovely hotel & staff providing you are aware that everything is catered for Eastern Europeans.
Stayed 10 nights in Sep 2017

10/10 Excellent

louise, england

Liked: Cleanliness, property conditions & facilities, room comfort
Lovely hotel
Hotel was great food ok fantastic if you're Russian!!! Staff rarely speak English again speak Russian fluently!! Shocked my friend and myself were the only English in such a large resort. Could not enjoy any of the entertainment or nightclub again because of the language barrier
Stayed 5 nights in Sep 2017

10/10 Excellent

mr mustafa, united kingdom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice 5 star otel best price in turkey
Best otel price all experience , good food fresh best swimming pool clean , much more
Stayed 10 nights in Aug 2017

2/10 Terrible

Salem, Amman, Jordan

Disliked: Staff & service
Resort policy is not clear
My kid is 14 yes old, they forced me to pay $ 300 more. In their website, said: children are welcome and free rollbed. But they charged me more money. This was stupid action!
Stayed 3 nights in Aug 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely hotel with great facilities
We spent 5 days in the resort with my two young daughters. We enjoyed it so much so that I'm thinking to book it again for next year. The staff serve yo with a smile on their faces. The service is superb and luxurious. The food is great and is amiable in all corners of the resort. The swimming pools are great and the entertainment facilities are fulfilling. We did not even thought of going out of the hotel apart from a short trip to the local town Kemer to buy some presents.
Stayed 5 nights in Jul 2017

10/10 Excellent

Manal

Liked: Staff & service, property conditions & facilities, room comfort
Amazing hotel. Top marks.
I would return here any day .. wonderful hotel! Great food. Clean pools. Friendly staff.
Stayed 7 nights in Jul 2017
Response from hakan kabak on Jul 29, 2017
Thank you for taking the time to share your recent experience at our hotel. We are so glad you found our hotel a good place to stay. Your feedback is very valuable to us as we work to be better each and every day. We are pleased that you enjoyed so much of our establishment, and we would be honored to have you return to our hotel in the future.

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
very nice and new build hotel.
i liked the hotel Design and the swimming area night club open all night.
Stayed 1 night in Jul 2017
Response from HAKAN KABAK on Jul 24, 2017
Thank you for your positive comments. We are so glad to hear that you enjoyed your stay with us! We are sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We hope your next stay and just around the corner. Looking forward to seeing you again soon.

8/10 Good

lily

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Nice resort close to the beach
It was first time we stay at the resort very nice experience. Definitely will recommend to family and friends. Nice beach all the activities was near by. I would say little expensive to hire the jet ski and other things. Food was amazingly good, lots of varieties.
Stayed 8 nights in Jun 2017
Response from HAKAN on Jul 13, 2017
we are absolutely thrilled to read your review. We strive to be the very best and we are gratified to know that you enjoyed all of the little details that set Mirage Park Resort. We will look forward to welcoming you back and exceeding your expectations with your next visit!

10/10 Excellent

adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great food beach sun hotel was fantastic pool bar was great for snacking
Stayed 10 nights in Jun 2017
Response from HAKAN on Jul 13, 2017
Thank you for your positive comments. We are so glad to hear that you enjoyed your stay with us! We are sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We hope your next stay and just around the corner. Looking forward to seeing you again soon.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved every minute
Staff were lovely and seemed to genuinely care about us, especially the animation team. Food was available at most points of the day, the beach and pool were great. Would have liked a full English breakfast but I think that would be asking too much seeing as the majority of the hotel was Russian/eastern Europe. Everyone spoke English.
Stayed 7 nights in Jun 2017
Response from hakan on Jul 11, 2017
Thank you for your positive comments. We are so glad to hear that you enjoyed your stay with us! We are sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We hope your next stay and just around the corner. Looking forward to seeing you again soon.

10/10 Excellent

lisa, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
It was one of the best I ever stayed at in Antalya
Stayed 7 nights in May 2017
Response from HAKAN on Jul 13, 2017
Thank you for taking the time to share your recent experience at our hotel. We are so glad you found our hotel a good place to stay. Your feedback is very valuable to us as we work to be better each and every day. We are pleased that you enjoyed so much of our establishment, and we would be honored to have you return to our hotel in the future.

10/10 Excellent

Igor, Israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent vacation!
This hotel worth visiting. It was really the best time we spend abroad. Excellent level of service. We had a feeling that the staff is trained very well: they were responsive and polite. Everything was as it should be in a 5 stars hotel with all-inclusive option. Fast free internet access available all over resort. The room was in a pretty good condition with excellent sea view and with free minibar. Beach has no sand, stones only. You should be careful entering water: 2 meters from the coast the depth is about 2m!!! Because of the location the sea is almost always smooth. There are 2 pools in the resort: one is very deep, the second one is very nice with three different waterslides. The water in the pools is really cold without any heating. Near the pools and sea there are few bars serving everything what you want: alcohol beverages and cocktails (made from Turkish alcohol), beer, juices, snacks. Once a week there is an option to make a free order of a table in the in-hotel restaurant (2 available: seafood restaurant and Turkish restaurant).
Sea view from the room
Pool and mountains view
Watersliders
Room

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great hotel with the best views and facilities. The staff are very nice.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is good, but the dinner . It an be much more better if the chief can make the dishes more international, I had a very bad sushi night this Wednesday, the sushi rice is terrible
Response from İbrahim Taşkın on Sep 25, 2016
Thank you for taking the time to share your feedback which is very valuable to us. Our kitchen chef was informed about your experience and he made all the necessary warnings to the staff. We are happy that you found our hotel good and we hope to welcome you here again. Best Regards from Antalya

8/10 Good

Margareta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2024

10/10 Excellent

TARIK

Stayed 2 nights in Nov 2023