Hello dear Azardokht,As we discussed, you need to send a cancellation request and you will receive a refund from Expedia. We apologize for the inconvenience, if you had stayed we would have been ready to do our best. We look forward to welcoming you back. Best regards

Dear Mr. Rufat, Dear guest, we are sorry for the inconvenience you have experienced, if you could contact us and solve your problems on the spot, some drinks in our hotel regarding the bar are served in the J&B and Red lable Lobby bar and Flamingo bar, which are included in the UALL System, this is written in our concept, Falmingo bar is open 24 hours to all our guests +18, In our hotel, washing, dry cleaning and ironing services are paid, and there are no scissors in the room. I would like to remind you that our hotel accepts guests from all over the world and we always try to help everyone. We would like to underline that our hotel team makes every effort to ensure that every guest has a comfortable stay. We are sorry that you did not feel well and had to go to the hospital. We would have preferred that you had a better experience at our hotel, but we hope you will give us a second chance to exceed your expectations.Best regards

Dear Guest,Thank you for taking the time to leave feedback about your stay at our hotel. We are sincerely glad that you have only pleasant emotions and memories of staying with us. It is always a great pleasure to read a comment left by our Guests because these commentaries help us to improve on the growth and quality of our hotel and our services. We hope to welcome you back to in the near future.Best regards,

Dear Guest, Primarily, we would like to thank you for choosing Fun&Sun Family Comfort Beach Hotel for your accommodation. As Fun&Sun Family Comfort Beach Hotel family, our goal is to meet the expectations and ensure the pleasure of our guests by offering the highest service quality standards; therefore, we always endeavor to achieve this goal. Your comments and opinions have great importance for us to provide the service standards we aim for. We deeply feel sorry to hear that your accommodation could not meet your expectations. First of all, thank you for your feedback. As Fun&Sun Family Comfort Beach, we would like to state that all our guests, regardless of their race, language, and religion have the same value for us. In your accommodation, complimentarily, we have hosted you in a sea view room instead of a land view room on your reservation. Our guest relations department always provides services for complaints, and we see that you have not informed them about your current complaints and for this reason you could not find a solution for your complaints. All complaints originating from the facility are reported to the relevant departments by our guest relations department and measures and solutions are found for guest satisfaction. Thank you again for sharing your precious comments and opinions with us. Once again, we state that your support is very important to us, and we would be honored to welcome you again at our facility. Fun&Sun Family Comfort Beach Management. Best Regards,

Merhaba, Bizimle konakladığınız için teşekkür ederiz. Görüşleriniz bizim için önemlidir!

Merhaba, Bizimle konakladığınız için teşekkür ederiz. Görüşleriniz bizim için önemlidir!

Merhaba, Bizimle konakladığınız için teşekkür ederiz. Görüşleriniz bizim için önemlidir!

Dear guestsThank you for choosing our hotel and sharing your vacation experiences. We are sorry to read that your stay at our hotel fell below your expectations. We are sorry that you were one of the few who experienced any incidents. I would like to remind you that our hotel accepts guests from all over the world and we always try to help everyone. We would like to underline that our hotel team makes every effort to ensure that every guest has a comfortable stay. We are sorry that you did not feel well and had to go to the hospital. Our Guest Relations department called you and sent a note to meet you but unfortunately you did not show up. They are waiting for you if you are still at the hotel.We would have preferred that you had a better experience at our hotel, but we hope you will give us a second chance to exceed your expectations.Best regards

Lieber Gastvielen Dank, dass Sie unser Hotel bewertet haben.Es freut uns sehr, dass Sie zufrieden sind.Wir würden uns freuen, Sie in unserem Hotel begrüßen zu dürfen.Mit freundlichen Grüßen

Уважаемая Olena !При желании наших гостей звук музыки уменьшался.А гостям с маленькими детьми и любым другим желающим, выдавались номера расположенные подальше от Анфитеатра. В предстоящем сезоне, на пляже будет второй ряд навесов, а также будет увеличено количество лежаков и зонтов.Благодарим Вас за отзыв.

Merhaba, Bizimle konakladığınız için teşekkür ederiz. Görüşleriniz bizim için önemlidir!

Merhaba, Bizimle konakladığınız için teşekkür ederiz. Görüşleriniz bizim için önemlidir! Konu ile ilgili yetkili birim ile görüşülecektir.