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Opiniones de Kauai Shores Hotel

3.5 out of 5
Kauai Shores Hotel
420 Papaloa Rd, Kapaa, HI

Opiniones

9.0

Magnífico

Puntuación de 10, es decir, Excelente. Basada en 681 de 1043 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 250 de 1043 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 78 de 1043 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 18 de 1043 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 16 de 1043 opiniones" "

9.2/10

Limpieza

9.4/10

Servicio y personal

9.0/10

Servicios

8.6/10

Condiciones de la propiedad

8.8/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

Asunción Sergio Aguirre

Le gustó: Servicios
Se hospedó 3 noches en diciembre de 2023
Respuesta de Customer Satisfaction Team, el 9 ene. 2024
Mahalo for your feedback!

8/10 Bueno

KAREN

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Overall, the hotel was nice. Things to improve: The room smelled musty and the staff was not the nicest, but everything was OK
Se hospedó 3 noches en octubre de 2023
Respuesta de Customer Service Satisfaction Team, el 17 oct. 2023
AlohaMahalo for your comments. We are always looking for ways to improve and appreciate your input. Mahalo!

8/10 Bueno

andres

Se hospedó 3 noches en septiembre de 2023
Respuesta de Customer Satisfaction Team, el 5 oct. 2023
Mahalo for your feedback!

6/10 Aceptable

Vianney

Viaje en pareja
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
La ubicación es excelente sin embargo me senti estafada con mi habitacion con vista al mar realmente no la tenia ya que tenias que salir al balcon en donde todas las demas personas pueden ver tambien el mar.
Se hospedó 4 noches en enero de 2022
Respuesta de Customer Satisfaction Team , el 11 ene. 2022
Thank you for sharing your feedback! We are sorry to read that you were not completely happy with your ocean view room. We will share your feedback with our team! We hope to welcome you back again in the future!

10/10 Excelente

Cali

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The property has been newly renovated and has an amazing retro feel. Super clean and so close to all of things we wanted to do!!! The Lava Lava beach club was perfect and had live music each night by the beach!! Was perfect!
Se hospedó 3 noches en mayo de 2024
Respuesta de Dale, el 16 may. 2024
We are delighted that you enjoyed it and we hope to welcome you back again in the future!

10/10 Excelente

Simone

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Sehr schöne Anlage sehr gepflegt und hübsche Zimmer. Das Personal ist sehr freunlich und immer gut gelaunt. Kann an dieser Unterkunft nichts bemängeln.
Se hospedó 4 noches en mayo de 2024
Respuesta de Dale, el 16 may. 2024
Mahalo! We appreciate your positive feedback. We are delighted that you enjoyed your stay with us and we hope to welcome you back again in the future!

10/10 Excelente

Neta Gene

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Lava Lava is on site for all meals and is great.property is Quiet by ten every night except for the surf which is just a few steps past the restaurant. Small but very nice rooms with everything that’s needed. Parking is in short supply but they do have valet. Best staff I’ve ever encountered. So kind and helpful!
Se hospedó 14 noches en abril de 2024
Respuesta de Dale, el 9 may. 2024
Mahalo! We appreciate your positive feedback. We are delighted that you enjoyed your stay with us and we hope to welcome you back again in the future!

6/10 Aceptable

Ananbel

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios
No le gustó: Condiciones de la propiedad
The property was nice. The larger buildings are very loud; much better after we changed rooms. The parking is terrible!
Se hospedó 7 noches en abril de 2024
Respuesta de Dale, el 3 may. 2024
Mahalo! We appreciate your valuable feedback. We will be reviewing your concerns so we can give our guests the best service, we hope that you had a beautiful time on the island and will keep us in mind on your next trip.

10/10 Excelente

Duane

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice place. They are upgrading so a lot of construction.
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Satisfaction Team, el 2 may. 2024
Mahalo for your feedback! We are happy that you enjoyed your stay and we do hope to have the renovations completed real soon!

10/10 Excelente

Tanya

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice hotel, good location, friendly staff. Close to shopping , nice walking trails , bikes for guests use.
Se hospedó 4 noches en abril de 2024
Respuesta de Customer Satisfaction Team, el 2 may. 2024
Mahalo for your positive review! We hope to welcome you back again on your next visit to Kauai!

10/10 Excelente

Stephanie

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Our stay was great here. The staff was super friendly and the evening was a delight with live music near the bar area
Se hospedó 2 noches en abril de 2024
Respuesta de Customer Satisfaction Team, el 30 abr. 2024
Mahalo for your kind review! We are happy to read that you had an excellent stay and we hope to welcome you back again in the future.

10/10 Excelente

Caroline

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Close to walking and the bed was a dream
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Satisfaction Team, el 29 abr. 2024
Mahalo for your feedback! We are delighted that you enjoyed it and we hope to welcome you back again in the future!

8/10 Bueno

Beatrice

Viaje en pareja
Le gustó: Limpieza y servicio y personal
Stayed one night between timeshares. We have done this before. This time we were upgraded to a kitchenette which was newly renovated. One of the buildings is currently undergoing renovations which were much needed as we have stayed there before. KSH has an excellent location on the beach and the Lava Lava restaurant has a wonderful atmosphere. Sadly, the prices have soared in the last couple of years. Still a go to place for us on Kauai.
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Satisfaction Team, el 29 abr. 2024
Thank you for sharing your feedback with us! We are happy that you enjoyed your stay with us and have joined us for your Kauai visits. We hope to continue to welcome you and hope you return again soon!

10/10 Excelente

Alexandria

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Loved our stay! Staff were friendly, property was well kept and clean. Can’t wait to go back!
Se hospedó 2 noches en abril de 2024
Respuesta de Customer Satisfaction Team, el 29 abr. 2024
Mahalo for your feedback! We are delighted that you enjoyed it and we hope to welcome you back again in the future!

10/10 Excelente

Randall Kalani Apilando

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great place friendly staff
Se hospedó 2 noches en febrero de 2024
Respuesta de Dale, el 25 abr. 2024
Mahalo! We appreciate your positive feedback.

8/10 Bueno

Pujiang

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Like the wines for welcomes
Se hospedó 1 noche en abril de 2024
Respuesta de Dale, el 25 abr. 2024
Mahalo! We appreciate your positive feedback.

10/10 Excelente

Jeremy, Centennial

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nicely remodeled. Great staff.
Se hospedó 4 noches en abril de 2024
Respuesta de Customer Service Team, el 23 abr. 2024
Mahalo!

10/10 Excelente

Samual

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very good place to stay parking was a little dicey sometimes but we always found somewhere to park. Bikes are included with the stay which was nice their is a bike path you can take to other beaches staff are super friendly and it was easy to get anywhere on the island
Se hospedó 7 noches en abril de 2024
Respuesta de Customer Satisfaction Team, el 18 abr. 2024
Mahalo for your feedback! We are happy to read that you enjoyed your stay with us and especially loved the bike rentals! We hope to welcome you back again in the future!

10/10 Excelente

John

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
This property is centrally located so it was a great location for us to explore the island. The restaurant was very good. Even though the property has a few buildings that are currently being renovated I was not disturbed by construction noise.
Se hospedó 5 noches en abril de 2024
Respuesta de Customer Satisfaction Team, el 18 abr. 2024
Mahalo for your feedback! We are so happy that you enjoyed our beautiful location and that the renovations were not disruptive! We hope to welcome you back again in the future!

8/10 Bueno

Conrad

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza y servicio y personal
The staff were friendly and incredibly helpful. The rooms were nice. Construction was happening the entire time on one of the buildings and it kind of brought down the vacation vibe
Se hospedó 6 noches en abril de 2024
Respuesta de Customer Satisfaction Team, el 15 abr. 2024
Mahalo for your positive review! We are happy that our staff and service was great and that you enjoyed your room. We hope to have renovations concluded very soon! Mahalo for being our guest and we hope to have the pleasure of hosting you again in the future.

10/10 Excelente

James

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Comfortable and clean accommodation
Se hospedó 8 noches en abril de 2024
Respuesta de Customer Satisfaction Team, el 15 abr. 2024
Mahalo for your kind review! We hope to have the pleasure of hosting you again in the future.

8/10 Bueno

Seyed Mohammad Hossein

Se hospedó 3 noches en abril de 2024
Respuesta de Customer Satisfaction Team, el 6 may. 2024
Mahalo for your feedback!

10/10 Excelente

Lauren

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Friendly staff and very nice grounds
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Satisfaction Team, el 15 abr. 2024
Mahalo for your feedback! We are happy that you enjoyed your stay with us and we hope to welcome you back again in the future.

10/10 Excelente

Jane Avon

Se hospedó 2 noches en abril de 2024
Respuesta de Customer Satisfaction Team, el 6 may. 2024
Mahalo for your feedback!

10/10 Excelente

jane

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Large lovely unit. Easily accommodated two grandchildren and mom and dad in one bedroom, grandparents in the other large bedroom. Beautiful grounds, grandkids loved the pool and beach and was very convenient having a grocery store across the street. Easy access to both north and south ends Kauai. Would definitely stay here again.
Se hospedó 7 noches en abril de 2024
Respuesta de Customer Satisfaction Team, el 18 abr. 2024
Mahalo for your feedback! We are delighted to read that your family was comfortable on your trip. We hope that everyone had a lovely time in Kapaʻa and will join us again in the future!

10/10 Excelente

James

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
My only question is if the waves are calmer on the beach when the winds we experienced are minimal. Winds made the water and waves rough for swimmers
Se hospedó 2 noches en abril de 2024
Respuesta de Dale, el 12 abr. 2024
Mahalo! We appreciate your positive feedback. When the winds are calm the swim is nice.

10/10 Excelente

Marie Danrochelle

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 6 noches en marzo de 2024
Respuesta de Customer Satisfaction Team, el 10 abr. 2024
Mahalo for your feedback!

10/10 Excelente

Gregory

Se hospedó 2 noches en abril de 2024
Respuesta de Customer Satisfaction Team, el 29 abr. 2024
Mahalo for your feedback!

10/10 Excelente

Brandon, Santa Monica

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
the complimentary yoga on the beach was a huge plus. this is the best resort in the area we walked to the others and definitely prefer this one. the bar is superior and the live music was great. our unit had a kitchenette to save on eating out too much. strongly recommend.
Se hospedó 8 noches en marzo de 2024
Respuesta de Customer Satisfaction Team, el 9 abr. 2024
Mahalo for your feedback! We are delighted that you enjoyed our yoga classes and live music! We hope to welcome you back again in the future!

10/10 Excelente

Dawn

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very comfortable room
Se hospedó 6 noches en marzo de 2024
Respuesta de Customer Satisfaction Team, el 9 abr. 2024
Mahalo for your kind review! We hope to welcome you back again in the future!

10/10 Excelente

Jennifer

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Comfortable beds, clean and fun decor! Staff was friendly and helpful. Would stay again!
Se hospedó 1 noche en marzo de 2024
Respuesta de Dale, el 5 abr. 2024
We are delighted that you enjoyed it and we hope to welcome you back again in the future!

8/10 Bueno

Elissa

Viaje familiar
Le gustó: Limpieza
No le gustó: Servicio y personal
I love the vintage vibe! The pool was great and the rooms were uniquely designed.
Se hospedó 1 noche en marzo de 2024
Respuesta de Dale, el 5 abr. 2024
We are delighted that you enjoyed it and we hope to welcome you back again in the future!

10/10 Excelente

Molly

Se hospedó 1 noche en abril de 2024
Respuesta de Dale, el 25 abr. 2024
Mahalo! We appreciate your positive feedback.

10/10 Excelente

CHRISTINE, miramar

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The cutest renovated hotel! Felt like if you walked in to a 1960’s hotel. Novela and Del made check in so nice, I felt like family. Had a 15 minute conversation with them. Having free valet is great. Restaurant food and views are awesome. Beach is a bit too wild to get in there but you can’t beat the view and the nightly singers are awesome!
Se hospedó 3 noches en marzo de 2024
Respuesta de Dale, el 4 abr. 2024
We are delighted that you enjoyed it and we hope to welcome you back again in the future!

6/10 Aceptable

Gina

Le gustó: Limpieza y servicio y personal
It’s a motel setting and the property description should accurately describe it. The pictures are misleading. The rooms are very small, barely large enough for 2 ppl. We only stayed one night. I couldn’t imagine staying longer with 4 of us. The staff were very friendly. Everyone is nice in Hawaii.
Se hospedó 1 noche en abril de 2024
Respuesta de Dale, el 4 abr. 2024
Mahalo! We appreciate your valuable feedback. We will be reviewing your concerns so we can give our guests the best service, and we hope that you had a beautiful time on the island.

10/10 Excelente

Kevin

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios
No le gustó: Condiciones de la propiedad
It was all good but the parking. The spaces have 4 inches per side. The lot is small forcing you to use valet, but it is only the cost of tips and was fine.
Se hospedó 3 noches en marzo de 2024
Respuesta de Customer Satisfaction Team, el 1 abr. 2024
Mahalo for your feedback! We are sorry that parking was tight at times! We hope that you had a lovely stay and will join us again on your next visit to Kauai.

10/10 Excelente

Emily Von

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
My husband and I went here on our honeymoon, and we absolutely love it! The beach access was so fun, the vibe was very chill, good for families, and people who want just a calm island vacation. The pool is great, the rooms were great, we loved it!
Se hospedó 3 noches en marzo de 2024
Respuesta de Customer Satisfaction Team, el 1 abr. 2024
Mahalo for your feedback! We are delighted that you had a wonderful honeymoon with us. We hope to welcome you back again in the future!

10/10 Excelente

Jodie, Danbury

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Located on the beach and the staff is awesome 😎
Se hospedó 3 noches en marzo de 2024
Respuesta de Customer Satisfaction Team, el 1 abr. 2024
Mahalo for your feedback! We are delighted that you enjoyed your stay and we hope to welcome you back again in the future!

10/10 Excelente

william Colby

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very friendly staff
Se hospedó 6 noches en marzo de 2024
Respuesta de Customer Satisfaction Team, el 1 abr. 2024
Mahalo for sharing your positive review! We are happy that you enjoyed our service and we hope to welcome you back again real soon!

10/10 Excelente

Daniel L, West Linn

Se hospedó 7 noches en marzo de 2024
Respuesta de Customer Satisfaction Team, el 18 abr. 2024
Mahalo for your feedback!

10/10 Excelente

Irena

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This is a well maintained property in the area. The staff are welcoming and pleasant. The only downside is that you might have trouble with finding parking at times. The parking lot fills up, especially with the fact that the property shares it with a restaurant.
Se hospedó 6 noches en marzo de 2024
Respuesta de Customer Satisfaction Team, el 28 mar. 2024
Mahalo for your feedback! We are happy to read that you enjoyed your stay and we hope to welcome you back again in the future.

10/10 Excelente

Stephen

Se hospedó 2 noches en marzo de 2024
Respuesta de Customer Satisfaction Team, el 18 abr. 2024
Mahalo for your feedback!

10/10 Excelente

Monica

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Loved this place only inconvenience was tiny parking but they also offer free valet. Great place to stay old Hawaii feels and super close to coconut marketplace!
Se hospedó 4 noches en marzo de 2024
Respuesta de Dale, el 27 mar. 2024
Mahalo! We appreciate your valuable feedback. We will be reviewing your concerns so we can give our guests the best service, we hope that you had a beautiful time on the island and will keep us in mind on your next trip.

10/10 Excelente

adrienne, Dearborn

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything about this place is perfect. The vibe, the food, the staff. Perfect place for a sunrise!! We stayed a couple nights as a starting place after a long travel day and were sad to leave. Would stay again in a heart beat!!
Se hospedó 2 noches en marzo de 2024
Respuesta de Customer Satisfaction Team, el 28 mar. 2024
Thank you for sharing your positive review! We are so happy to read that you enjoyed your stay and we hope to welcome you back again on your next visit to Kauai!

10/10 Excelente

Rhonda

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great place to stay
Se hospedó 6 noches en marzo de 2024
Respuesta de Customer Satisfaction Team, el 26 mar. 2024
Mahalo for your kind review! We hope to welcome you back again in the future!

8/10 Bueno

Nina

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I liked that the Lava Lava Club Restaurant was the dining option. The food, service, and atmosphere was amazing! The room was spacious and clean. The only downside was that the walls were thin and you could easily hear noise in the hallway from the bedroom.
Se hospedó 2 noches en marzo de 2024
Respuesta de Dale, el 22 mar. 2024
Mahalo! We appreciate your valuable feedback. We will be reviewing your concerns so we can give our guests the best service, we hope that you had a beautiful time on the island and will keep us in mind on your next trip.

8/10 Bueno

Kim

Viaje en pareja
Le gustó: Limpieza y servicio y personal
Great location for exploring the island to the North and South.
Se hospedó 2 noches en marzo de 2024
Respuesta de Dale, el 21 mar. 2024
Mahalo! We appreciate your valuable feedback.

10/10 Excelente

Brian

Se hospedó 6 noches en marzo de 2024
Respuesta de Customer Satisfaction Team, el 9 abr. 2024
Mahalo for your feedback!

6/10 Aceptable

Erin, Manhattan Beach

Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Satisfaction Team, el 9 abr. 2024
Mahalo for your feedback!

10/10 Excelente

Wendy

Viaje familiar
Everyone we had contact with was so Helmand friendly
Se hospedó 7 noches en marzo de 2024
Respuesta de Dale, el 19 mar. 2024
We are delighted that you enjoyed it and we hope to welcome you back again in the future!