Pool View Room | Balcony view
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Reviews of Princess Kamala Beachfront Hotel

4.5 out of 5
Princess Kamala Beachfront Hotel
74/8 Moo 3, Nar-Had Rd, Kathu, Kamala, Phuket

Reviews

8.2

Very Good

Rating 10 - Excellent. 39 out of 83 reviews" "
Rating 8 - Good. 20 out of 83 reviews" "
Rating 6 - Okay. 17 out of 83 reviews" "
Rating 4 - Poor. 3 out of 83 reviews" "
Rating 2 - Terrible. 4 out of 83 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Jeffery

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Poor Management - it is like the parents are away and the children are running things. Asked to speak to the Manager twice but no reply. We tried to order Room Service, but were told that they were 'too busy' to serve us. Staff are friendly but there is no management Rooms are a little dated but still very nice. we were not the only ones that had to put up with indifferent service and lack of management
Stayed 8 nights in Apr 2024

8/10 Good

Jason, Decatur

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, with a great location. And it’s budget friendly.
Stayed 1 night in Apr 2024

10/10 Excellent

Jason, Decatur

Liked: Cleanliness, staff & service, property conditions & facilities
This is just an extended visit at a hotel I reviewed already. I added an additional day to accommodate my travel schedule. It was frustrating I was unable to book directly through the hotel x they told me they had no more rooms avail. I immediately went and booked on Expedia and was able to stay inbred same villa!
Stayed 9 nights in Apr 2024

8/10 Good

Francis

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are really nice and helpful..i thank them all...
Stayed 9 nights in Apr 2024

10/10 Excellent

Feryaz, Saratoga Springs

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2024

8/10 Good

gwyn

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is 3star at best ,no bar except poolside .plenty of restaurants nearby beach is 5min away room did smell musty and damp but was clean bathroom was excellent and shower was hot and powerful would stay again
Stayed 7 nights in Feb 2024

8/10 Good

Jose E

Stayed 4 nights in Feb 2024

8/10 Good

Craig

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The initial room we were put into was terrible. (Room 5314) It was on the street side and very noisy, the shower head was falling off the wall, the toilet seat was on the floor, dresser drawers would not open properly. We moved to a new room the next afternoon after arguing with people at the front desk. We traveled 20 days in Thailand and the staff at this location had very low English speaking skills.
Stayed 7 nights in Feb 2024

10/10 Excellent

Anna

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location and fair good breakfast. Staffs are willing to offer the help when you are in need. Kamala Beach and all kinds of restaurants are nearby.
Stayed 1 night in Feb 2024

10/10 Excellent

Wyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely comfortable bed for the first time in Thailand. Staff were extremely polite and accommodating regardless of the mater. Would stay again.
Stayed 1 night in Feb 2024

10/10 Excellent

Slivia

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic Location, right on the beach, quiet, but within walking distance to many attractions you could ever need

10/10 Excellent

Gewalin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are super friendly and very helpful, the hotel is spotless, everything is available, big super market in ground floor, the location is perfect very near to everything but still far from any noise, the room design is very calming, excellent choice for colors, the view is perfect, perfect AC. One of few places that i really enjoyed even though i spent only one night. Highly recommended

6/10 Okay

Ronald

Traveled with partner
Liked: Cleanliness, staff & service
Television did not work Bit over priced Many kids pool noisy
Stayed 4 nights in Jan 2024

6/10 Okay

Paul

Traveled with partner, Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
This property is adequate. Not great. The pool needs to be refinished. Tiles are popping off. Beautiful dolphin and elephant fountains feeding the pool are cracked and leaking on pool decking. Plants are overgrown in walkways causing you to duck and dodge. Staff was friendly and the room was mostly maintained clean however cleaning times varied from 9am to 7pm. The hotel leaves out their cleaning carts with towels, shampoo, and bottled water available simply by going out in the hallway. I would stay here again, however I would look for another property first before booking Princess Kamala again. Also the breakfast buffet is good, but there are several better more affordable options close by. I recommend eating breakfast on the beach.
Stayed 14 nights in Jan 2024

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The water was dirty. Tried to take a bath and the water looked like tea.(rusty) not sure if it was only in our room or not.The staff gave us another room without a bathtub, so I am not sure if the water was better or not. Other than that it was a very nice place to stay.
Stayed 4 nights in Jan 2024

6/10 Okay

Lindsey

Traveled with group
Disliked: Staff & service, property conditions & facilities
Everything was average at best. I won’t stay there again. But my friend who doesn’t travel often and who doesn’t care much about good service liked it. Few tables for breakfast and the wait was frustrating.
Stayed 6 nights in Jan 2024

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent 10 nights at this wonderful hotel. The rooms were clean and spacious. The pool was beautiful. All the staff were very friendly and helpful. It was a quick walk across the street to the beautiful Kamala beach and lots of restaurants and shops in very close walking distance. I would love to come back!
Stayed 9 nights in Jan 2024

6/10 Okay

Murray, Toongabbie

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
Our pool-access room led to the section of the pool that was only 45cm deep. We had to walk out the front door and over a small bridge to swim in the pool (or wade through the shallow section). The 3 rooms in this section are not really pool-access rooms. Guests need to be told this. However they would be great for a family with toddlers.
Stayed 6 nights in Dec 2023

4/10 Poor

Anna

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lack of cleanliness and any customer service.
This hotel is definitely not 5 star. I appreciate it’s an old property that needs some renovation, but what disappointed the most was lack of cleanliness and complete disinterest of the staff and team. This was my only experience in Thailand where no one seemed to care. Room was not clean on arrival, stains on bedding and towels. Cockroach in the bathroom. Only good thing was location, right opposite the beach.
Stayed 7 nights in Dec 2023

6/10 Okay

Jennifer

Traveled with partner
Disliked: Amenities
This was an OK hotel with a great location (1 block from the beach). We reserved a poolside room, which was very convenient. The room itself was fine, but had a bad smell. I had read this in other reviews so didn’t bother complaining to the staff (who likely wouldn’t have done anything anyway). It was very family friendly, which can be annoying if you like calm and not being splashed in the pool. Worth it for the proximity to the beach though!
Stayed 4 nights in Dec 2023

8/10 Good

Rachel

Stayed 4 nights in Dec 2023

10/10 Excellent

Amber, Regina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We wanted a hotel with easy beach access and this is it. Just across the street and over a little bridge and you’re there. Fantastic breakfast options at their buffet, and wonderful restaurants close by. Our room was huge, and comfortable. Thanks Princess Kamala.
Stayed 6 nights in Dec 2023

8/10 Good

Kevin

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Dec 2023

6/10 Okay

Verified traveler

Traveled with group
Disliked: Cleanliness, room comfort
Good service but the hotel definitely needs some up keep.
Stayed 5 nights in Nov 2023

8/10 Good

David

Traveled with group
Liked: Cleanliness, staff & service
Good location in Kamala Beach, across the road from the beach. Pool nice but crowded. Good location & value. Breakfast average
Stayed 2 nights in Nov 2023

10/10 Excellent

Haru

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the room we stayed in. It was spacious and clean. The hotel is a few steps walking distance to the beach and main road with all the restaurants and Kamala night street and market. The front desk hospitality is superb.
Stayed 1 night in Nov 2023

8/10 Good

yesmin

Liked: Cleanliness, staff & service, room comfort
Convenient
This is an old hotel and is tired. The ladies at the reception were really friendly and helpful. The welcome drink was a pleasant surprise. This hotel is on 3 floors with no lift so if you have young children or walking difficulties, ask for a ground floor room. The pool area gets really busy but across the road is the beach and there are sun beds available for a small fee. This hotel is right in the centre of town with eateries, convenience shops, money changers, bars, beach massages, massage shops and laundry services on your doorstep.
Stayed 4 nights in Nov 2023

4/10 Poor

Charles

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Plumbing and AC did not work. Breakfasts was just okay. Would be fine if expecting a 2 or 3 star rating. If expecting more that 3 star would leave you disappointed.
Stayed 6 nights in Nov 2023

10/10 Excellent

Chandrabhan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Resort
Beautiful resort right in the heart of Kamala Beach. Everything you need for your vacation is just steps away. Buffet breakfast was good, well worth the price. Staff were amazing - check-in/out took mere seconds. Also was able to check in early and check out late. Lobby area is big and comfortable. Would definitely stay there again.
Stayed 2 nights in Oct 2023

6/10 Okay

William, Caneadea

Traveled with partner
The Princess Kamala is nice but with flaws. The rooms are without style and the art on the wall looks like it was made in China. Lighting is POOR! Bathroom..ehh.The pool is also nice but crowed and in need of repair. Breakfast also "nice" but crowded and very standard. Looks better in the pics...BUT,,,that being said excellent location and for the most part nice wait staff. Probably good for the price.
Stayed 3 nights in Oct 2023

8/10 Good

Kevin

Traveled with family
Liked: Staff & service, room comfort
A nice hotel right in the middle of Kamala. Staff are very friendly!
Stayed 3 nights in Oct 2023
Response from Pum on Oct 28, 2023
Thank you for your feadback , Hope can service you again as soon.

6/10 Okay

LIM SENG

Stayed 7 nights in Oct 2023

10/10 Excellent

Nancy

Stayed 7 nights in Oct 2023

10/10 Excellent

Khadiza

Stayed 2 nights in Oct 2023

10/10 Excellent

Sheri

Stayed 2 nights in Sep 2023
Response from Pum on Oct 6, 2023
Thank you very much for your feadback , Hope we can service you again as soon.

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
You could walk to many restaurants, beach, pharmacy within minutes.
Stayed 8 nights in Aug 2023
Response from Pum on Sep 7, 2023
thank you so much for your feedback , looking forward to service you again , See you Soon.

10/10 Excellent

Nadia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel in the middle of Kamala and opposite the beach. The hotel has a swim up bar, stools are a little too high, provides the pool towels and lovely background music. Breakfast was fabulous. So much variety and a vast mix of foods. In front of the hotel is a cafe makes lovely coffee & juices. The lady was beautiful and kind. Kong was very friendly at the pool bar and so were the other staff. The rooms are spacious and too the bathroom. Bed are very comfortable & had our room made up daily. The beach was dirty & I would not swim in it. No rubbish is picked up by the government/council. Several cafes/restaurants/bar/convenient store/pharmacy & boutiques to buy souvenirs from just a few meters down the road from the hotel.
Stayed 3 nights in Aug 2023
Response from Pum on Sep 6, 2023
Thank you for your feedback our hotel very happy to service you, Hope to see you soon.

6/10 Okay

Chris

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 5 nights in Aug 2023
Response from Pum on Sep 6, 2023
Thank you for your feedback .

8/10 Good

Patricia

Stayed 2 nights in Aug 2023
Response from Pum on Sep 17, 2023
thank you so much to stay with us hope we can service you again as soon

8/10 Good

Patricia

Traveled with partner
Liked: Staff & service
property is an older property and rooms were just so so.Small tv, no englush channels, floors could be replaced. Good value and we extended our stay because we enjoyed the pool and the area after being in busy Patong.
Stayed 2 nights in Aug 2023
Response from Pum on Aug 25, 2023
Thank you so much for your feadback we very havppy to service you , See you as soon.

8/10 Good

Patricia

Traveled with partner
Liked: Staff & service
the staff was exceptionally helpful. The town was very nice. We had a pool side room and the pool was very nice.
Stayed 1 night in Aug 2023
Response from Pum on Sep 7, 2023
thank you so much for your feed back , looking forward to service you again , See you soon.

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the Thai style .
Stayed 3 nights in Jul 2023
Response from Pum on Aug 4, 2023
Thank you very much for your feedback our hotel very havppy to service you , Hop can servcie you again as soon.

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location Location Location
Lovely comfortable hotel with great pool in a fabulous location. Rooms were very spacious in good condition and very clean. Having a spacious balcony was a bonus and the staff were very friendly welcoming happy to offer assistance in any qay
Stayed 5 nights in Jul 2023
Response from Pum on Aug 4, 2023
Thank you so much for your feedback our hotel is very havppy to service you , See you soon .

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous location and pool
Loved the location right across the road from the beach. Beautiful swimming pool, great aircon, wifi and breakfast buffet was nice. Bed was a bit hard for my liking but manageable.
Stayed 3 nights in Jul 2023
Response from Pum on Jul 22, 2023
Thank you so much hoep we service you as soon.

10/10 Excellent

Boonchai

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
All was perfect, location, the room and pool view. Loved everything about this hotel. The staff is friendly, helpful and competent. Swimming pool is awesome!
Stayed 1 night in Jun 2023
Response from Pum on Jun 27, 2023
Thank you so much

10/10 Excellent

Sarocha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and central location. Respectful and smiling staff. I felt comfortable and happy. This is the second time I have stayed here and glad I came back.
Stayed 1 night in Jun 2023
Response from Pum on Jun 27, 2023
Your welcome

10/10 Excellent

????

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Location is amazing. It's Highly recommended with no regrets we had such an amazing stay and we will sure come back. Thank you for your amazing hospitality.
Stayed 1 night in Jun 2023
Response from Pum on Jun 27, 2023
Your welcome.

10/10 Excellent

Pipatchara

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were so friendly across the hotel. 2 -minute walk to the beach. There are a top attractions, restaurants and shops nearby which added extra points to the convenient location. I strongly recommend this hotel for anyone visiting Phuket.
Stayed 1 night in Jun 2023
Response from Pum on Jun 27, 2023
Thank you

8/10 Good

ariel

Liked: Cleanliness
Food suggestions should increase significantly
Stayed 10 nights in May 2023
Response from Pum on Jun 7, 2023
Thank you for you comment we will bring it to improve

10/10 Excellent

Lert

Liked: Cleanliness, staff & service, property conditions & facilities
Great area if you want a relaxing Thailand holiday but still close enough to restaurants and bars. Friendly staff. Good property. Comfortable and clean. Value of money is great!
Stayed 1 night in Jun 2023
Response from Pum on Jun 7, 2023
Thank you for your response.