Rooftop terrace
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Reviews of The Jade hotel

2.5 out of 5
The Jade hotel
7-1, Gwandeok-ro 15-gil, Jeju City, Jeju

Reviews

9.0

Wonderful

Rating 10 - Excellent. 16 out of 29 reviews" "
Rating 8 - Good. 11 out of 29 reviews" "
Rating 6 - Okay. 2 out of 29 reviews" "
Rating 4 - Poor. 0 out of 29 reviews" "
Rating 2 - Terrible. 0 out of 29 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

9.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

CHUANG LONG

Stayed 4 nights in Feb 2024
Response from The Jade hotel on Feb 22, 2024
Thank you for your valuable review.Thank you for acknowledging our efforts. I will try to become a Jade Hotel that develops further.

8/10 Good

Huiling

Traveled with group
Liked: Amenities
The free parking lot provided by the hotel was down the street and was very congested. Our room toilet bowl choked! The receptionist only available between certain timing. Thus, we never call for help since we are checking out on that day.
Stayed 1 night in Nov 2023
Response from The Jade hotel on Nov 21, 2023
Thank you for your valuable review.We apologize for any inconvenience caused.We will take action regarding the information you have left to prevent such a situation from occurring.

10/10 Excellent

Andrea

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms, nice roof top view, easy walking to cute shopping and food market.
Stayed 2 nights in Nov 2023
Response from The Jade hotel on Nov 6, 2023
hank you very much for your valuable review.The proximity to other places is an advantage of our hotel. I hope you enjoyed your time at the Jade Hotel.

8/10 Good

Juraimi

Stayed 1 night in Sep 2023
Response from The Jade hotel on Oct 31, 2023
Thank you for your valuable review.Thank you for acknowledging our efforts. I will try to become a Jade Hotel that develops further.

10/10 Excellent

Yoonjoung

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nicely remodeled old hotel (over 50 yrs) with lot of charm and character. On a quiet street but very close to 동문시장 (which is a must see at night). Lovely view and breeze at the rooftop. Our room was very spacious and clean.
Stayed 2 nights in Aug 2023
Response from The Jade hotel on Aug 9, 2023
Thank you for your valuable review.Thank you for acknowledging our efforts. I will try to become a Jade Hotel that develops further.

8/10 Good

Elizabeth, Katy

Liked: Cleanliness, staff & service
Looking at the photos it was not the hotel I was expecting. Even though, it was easy to check in and out. There was shops and outlets within a walking distance and a taxi stand really close. The staff will clean and provide water every day.
Stayed 3 nights in Jun 2023
Response from The Jade hotel on Jun 15, 2023
Thank you for your valuable review.Thank you for acknowledging our efforts. I will try to become a Jade Hotel that develops further.

8/10 Good

Boon Wee

Stayed 1 night in Mar 2023
Response from 더제이드호텔 on Apr 3, 2023
귀중한 리뷰를 해주셔서 정말 감사합니다.다른 곳과의 근접성은 우리 호텔의 장점이다. 제이드 호텔에서의 시간이 즐거웠기를 바랍니다.

8/10 Good

eunkyeong

Stayed 1 night in Jan 2023
Response from 호텔 on Feb 1, 2023
귀중한 리뷰에 감사드립니다! 우리의 노력을 인정해 주셔서 감사합니다.더 발전하는 제이드 호텔이 되도록 노력하겠습니다.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is near the traditional market and close to the bus stop with a direct bus connection to the airport. Everything was good and clean.
Stayed 1 night in Feb 2021
Response from 오이오이 on Feb 16, 2021
고객님 소중한후기 감사드립니다~^^ 다음에도 찾아주세요~~

10/10 Excellent

Yunhong

Stayed 1 night in Jan 2024
Response from The Jade hotel on Jan 15, 2024
Thank you for your valuable review.Thank you for acknowledging our efforts. I will try to become a Jade Hotel that develops further.

10/10 Excellent

Changyong

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from The Jade hotel on Jan 9, 2024
Thank you for your valuable review.Thank you for acknowledging our efforts. I will try to become a Jade Hotel that develops further.

10/10 Excellent

YOUNGKYU

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from The Jade hotel on Dec 18, 2023
Thank you for your valuable review.Thank you for acknowledging our efforts. I will try to become a Jade Hotel that develops further.

8/10 Good

HOSUNG

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from The Jade hotel on Sep 11, 2023
Thank you for your valuable review.Thank you for acknowledging our efforts. I will try to become a Jade Hotel that develops further.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
また利用したいです
建物自体は宣材写真と実際とは違ったので気づかず迷って３回前を素通りしました。 ただ、中に入るとリノベーションが素晴らしくお部屋はコンパクトながらもとてもおしゃれな空間で清潔感もありました。 アメニティはほぼないですが、そこは表記されていたので持参して問題なかったです。 そして清潔感もありました。 場所も市場やイーマート、黒豚通り、海辺にも近く散策しやすかったです。 また行く機会があれば利用したいと思います。
Stayed 1 night in Aug 2023
Response from The Jade hotel on Sep 6, 2023
Thank you for your valuable review.Thank you for acknowledging our efforts. I will try to become a Jade Hotel that develops further.

10/10 Excellent

Hyoung Chul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from The Jade hotel on Aug 14, 2023
Thank you very much for your valuable review.The proximity to other places is an advantage of our hotel. I hope you enjoyed your time at the Jade Hotel.

10/10 Excellent

Erika

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Il personale ci ha aiutato all’arrivo con il parcheggio
Stayed 3 nights in Jun 2023
Response from The Jade hotel on Jun 30, 2023
hank you for your valuable review.Thank you for acknowledging our efforts. I will try to become a Jade Hotel that develops further.

10/10 Excellent

mihee

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
제주시 근처 호텔이라서 걸어서 구경하기 좋은곳이네요. 5인이상도 같이 잘수 있는 호텔로 정말 좋습니다
Stayed 1 night in Aug 2022

10/10 Excellent

Jaeho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022
Response from 더제이드호텔 on Jan 25, 2022
안녕하세요 고객님^^ 소중한후기 감사 드립니다~ 좋은 평가 남겨주셔서 감사합니다!! 항상 고객님들을 최우선으로 생각하는 더제이트 호텔이 되겠습니다~ 감사합니다~^^

10/10 Excellent

Verified traveler

Traveled with group
Liked: Staff & service, room comfort
친절하시고 아늑하고 좋았는데 화장실청결이랑 바닥이 좀아쉬웠어요 하지만 재방문할거예요~
Stayed 1 night in Oct 2021
Response from 호텔 on Nov 30, 2021
안녕하세요 고객님^^ 소중한후기 감사드립니다~ 화장실로 불편을 드려 죄송합니다.. 개선사항 담당자에게 말해 조치 하겠습니다~ 저희 호텔을 찾아주셔서 갑사합니다^^

10/10 Excellent

Sangjih

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
좋아요
괜찮아요
Stayed 1 night in Sep 2021

8/10 Good

kyoungah

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
동문시장에서 정말 가까워요 침구가 별로 편하진 않습니다 청결도는 괜찮아요
Stayed 1 night in Sep 2021
Response from 더제이드 on Sep 17, 2021
안녕하세요 고객님^^ 소중한 후기 감사드립니다~ 앞으로도 청결 고객님의 편안함을 최우선으로 하는 숙소가 되겠습니다~!! 감사합니다^^

10/10 Excellent

jun ho

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
만족해요
신축이라 객실이너무 깨끗하고 좋아요. 동문재래시장이 바로 앞이라 위치도 좋아요. 탑동광장도 멀지 않구요. 공항도 15분 거리라서 출국전에 머물렀습니다.
Stayed 1 night in Jul 2021
Response from 더제이드 on Aug 31, 2021
안녕하세요 고객님^^ 저희 호텔을 이용해 주셔서 감사합니다!! 앞으로도 실망시켜 드리지 않기 위해 노력 하겠습니다~ 다음번에도 찾아주세요^^

8/10 Good

SEUNG HO

Liked: Staff & service, property conditions & facilities, room comfort
한라산등반과 동문시장을 이용하기에 최고의 숙소!
Stayed 2 nights in May 2021

6/10 Okay

Verified traveler

Liked: Room comfort
Disliked: Cleanliness
Stayed 1 night in Jan 2021
Response from 오이오이 on Feb 16, 2021
고객님 후기 감사드립니다^^ 피드백 사항 남겨주시면 개선 하도록 하겠습니다~

8/10 Good

bora

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020