Woodland Balcony Room, 1 King | In-room safe, blackout drapes, iron/ironing board, free WiFi
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Reviews of Forest Park Hotel

3.5 out of 5
Forest Park Hotel
76 Connaught Dr, Jasper, AB

Reviews

8.2

Very Good

Rating 10 - Excellent. 812 out of 1841 reviews" "
Rating 8 - Good. 559 out of 1841 reviews" "
Rating 6 - Okay. 256 out of 1841 reviews" "
Rating 4 - Poor. 141 out of 1841 reviews" "
Rating 2 - Terrible. 73 out of 1841 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Jill

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room Was large.
Stayed 2 nights in May 2024

10/10 Excellent

Anastasia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique place
Stayed 1 night in Mar 2024

10/10 Excellent

Scott

Traveled with family
Was only there for a quick stay. If back in area would definitely stay here again. Thank you
Stayed 1 night in May 2024
Response from Florian Vogt on May 25, 2024
Hello Scott,We appreciate your time to leave us with your review. I am glad to read that you had a good stay at the Forest Park Hotel. Thank you for your business and we look forward to welcoming you back the next time you are in the Canadian Rockies. Kind regards,Florian VogtGuest Services Supervisor

8/10 Good

Kimberley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly, food was good. We would stay again :)
Stayed 3 nights in May 2024
Response from Florian Vogt on May 25, 2024
Hello Kimberley,Your time to leave us with your review is appreciated. I am glad to read that you had a good time with our amazing staff. Thank you for your business and we look forward to welcoming you back the next time you are in Jasper.Kind regards,Florian Vogt Guest Services Supervisor

10/10 Excellent

Sarah

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has a kitchenette option which is fantastic, staff were polite and helpful , centrally located. property can do better by putting microwaves in other rooms for convenience
Stayed 2 nights in May 2024
Response from Florian Vogt on May 24, 2024
Hello Sarah,We appreciate your time to leave us with your review. I am glad to read that you liked your room with kitchenette, our location, and the amazing staff. Thank you for your business and for staying with us.Kind regards,Florian Vogt Guest Services Supervisor

10/10 Excellent

gurvir

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need microwave in the room
Stayed 1 night in May 2024
Response from Florian Vogt on May 24, 2024
Hello Gurvir,Your time to leave us with your review is appreciated. Our kitchen suites are equipped with a microwave. The front desk team is always available to help with offering an upgrade at additional cost. Thank you for your business and for staying at the Forest Park Hotel.Kind regards,Florian Vogt Guest Services Supervisor

10/10 Excellent

Zeeshan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in May 2024
Response from Florian Vogt on May 24, 2024
Hello Zeeshan,Your time to leave us with your review is appreciated. I am glad to read that you had a good stay with us. Thank you for your business and for staying with us.Kind regards,Florian Vogt Guest Services Supervisor

10/10 Excellent

Chrisanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Florian Vogt on May 24, 2024
Hello Chrisanne,Your time to leave us with your review is appreciated. I am glad to read that you had a good stay with us. Thank you for your business and for staying with us.Kind regards,Florian Vogt Guest Services Supervisor

8/10 Good

Carelle

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024
Response from Florian Vogt on May 24, 2024
Hello Carelle,Your time to leave us with your review is appreciated. I am glad to read that you had a good stay with us. Thank you for your business and for staying with us.Kind regards,Florian Vogt Guest Services Supervisor

10/10 Excellent

Douglas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very comfortable room i stayed in. plenty of parking.
Stayed 2 nights in Apr 2024
Response from Florian Vogt on May 24, 2024
Hello Douglas,Your time to leave us with your review is appreciated. I am glad to read that you enjoyed your comfortable room with us and had no problem finding parking. Thank you for your business and for staying at the Forest Park Hotel while in Jasper.Kind regards,Florian Vogt Guest Services Supervisor

8/10 Good

Jose

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
We liked the stay at this hotel. However, cleanness needs to be improved, specially around the pool and pool service areas.
Stayed 1 night in May 2024
Response from Florian Vogt on May 23, 2024
Hello Jose,We appreciate your time to leave us with your review. I am sorry that the cleanliness did not meet your expectations. I will relay this to the appropriate department. Thank you for your business. Kind regards,Florian Vogt Guest Services Supervisor

6/10 Okay

anil

Traveled with family
Liked: Cleanliness, amenities
Na
Stayed 1 night in May 2024
Response from Florian Vogt on May 24, 2024
Hello Anil,We appreciate your time to leave us with your review. I am sorry that your stay with us was not optimal. Thank you for your business.Kind regards,Florian Vogt Guest Services Supervisor

10/10 Excellent

john

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic suite, environmentally tea, coffee and milk. Free bus pass.
Stayed 2 nights in May 2024
Response from Florian Vogt on May 23, 2024
Hello John,We appreciate your time to leave us with your review. I am glad to read that you liked your room with us. Unfortunately, we do not give out free bus passes. Thank you for your business and for staying with us during your time in Jasper.Kind regards,Florian VogtGuest Services Supervisor

10/10 Excellent

JAY

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Finding parking could be hard on long weekends pool is very tiny but the property and rooms makes out for it. They upgraded us to junior suit which was quite amazing with Jacuzzi. I loved it
Stayed 1 night in May 2024
Response from Florian Vogt on May 23, 2024
Hello Jay,Thank you for taking the time to leave us with your review. I am glad to read that you liked your room with us.Our front desk staff is always available to help with alternative parking options. Your business is appreciated. Kind regards,Florian Vogt Guest Services Supervisor

10/10 Excellent

Vibha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful
Stayed 2 nights in May 2024
Response from Florian Vogt on May 23, 2024
Hello Vibha,Your time to leave us with such a great review is appreciated. We are delighted to read that you found our staff to be very helpful during your stay. Thank you for your business and for staying with us.Kind regards,Florian Vogt Guest Services Supervisor

10/10 Excellent

Brandy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property with some good amenities. A bit of a hoof to downtown Jasper but it’s a nice walk when the weather cooperates. Hearthstone Lounge is disappointing in comparison to when we were there a few years ago but it’s not the end of the world.
Stayed 2 nights in May 2024
Response from Florian Vogt on May 23, 2024
Hello Brandy,We appreciate your time to leave us with your review. I am glad to read that you liked the amenities provided. Thank you for your business and for your return visit to the Forest Park Hotel. Kind regards,Florian Vogt Guest Services Supervisor

10/10 Excellent

Parin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Florian Vogt on May 23, 2024
Hello Parin,We appreciate your time to leave us with your review. I am glad to read that you had a nice stay with us.Thank you for your business.Kind regards,Florian Vogt Guest Services Supervisor

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in May 2024
Response from Florian Vogt on May 23, 2024
Hello Louise,Your time to leave us with your review is appreciated. I am glad to read that you liked our location. Thank you for your business.Kind regards,Florian Vogt Guest Services Supervisor

10/10 Excellent

Joshua

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great property in easy walking distance from all the amenities. Very quiet rooms.
Stayed 1 night in May 2024
Response from Florian Vogt on May 23, 2024
Hello Joshua,We appreciate your time to leave us with such a great review. I am glad to read that you liked our convenient location and the quiet rooms. Thank you for your business and for making the Forest Park Hotel your place to stay in the National Park.Kind regards,Florian Vogt Guest Services Supervisor

6/10 Okay

Cierra

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service
Bathrooms not renovated and property further then expected from town.
Stayed 2 nights in May 2024
Response from Florian Vogt on May 23, 2024
Hello Cierra,Thank you for taking the time to leave us with your review. We are sorry that the location and bathrooms did not meet your expectations. It is planned to renovate our hotel in the coming years to enhance our guests’ experience. Your business is appreciated. Kind regards,Florian Vogt Guest Services Supervisor

10/10 Excellent

Kanishka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in a really convenient location surrounded by breathtaking mountain views..
Stayed 1 night in May 2024
Response from Florian Vogt on May 23, 2024
Hello Kanishka,We appreciate your time to leave us with your review. I am glad to read that you enjoyed our beautiful location on the edge of town. Thank you for your business and for staying at the Forest Park Hotel during your time in Jasper.Kind regards,Florian Vogt Guest Services Supervisor

10/10 Excellent

Chad

Stayed 1 night in May 2024
Response from Florian Vogt on May 23, 2024
Hello Chad,We appreciate your time to leave us with your review. I am glad to read that you had a nice stay with us.Thank you for your business.Kind regards,Florian Vogt Guest Services Supervisor

8/10 Good

ryley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Florian Vogt on May 23, 2024
Hello Ryley,We appreciate your time to leave us with your review. I am glad to read that you had a nice stay with us.Thank you for your business.Kind regards,Florian Vogt Guest Services Supervisor

4/10 Poor

Liza

Stayed 1 night in May 2024
Response from Florian Vogt on May 24, 2024
Hello Liza,We appreciate your time to leave us with your review. I am sorry that your stay with us was not optimal. Thank you for your business.Kind regards,Florian Vogt Guest Services Supervisor

4/10 Poor

Dennis, Everett

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel in need of upgraded hallway carpeting, strong odors from the carpet permeates the entire property. Noisy HVAC system creates loud humming noise any time the unit begins to operate. Hotel amenities do not include hand soap bars. Internet down for extended period of time, I needed to call the front desk twice to request the modem/router to be reset to provide internet connectivity
Stayed 2 nights in May 2024
Response from Florian Vogt on May 18, 2024
Dear Dennis,We appreciate your time to leave us with your review. I am sorry about the smell issues that you were experiencing in our hotel. Furthermore, we apologize for the lack of internet connectivity on that day. It is planned to renovate our hotel in the upcoming years to enhance our guests’ experience. Thank you for your business and I hope that you consider our hotel for future visits. Kind regards,Florian Vogt Guest Services Supervisor

8/10 Good

Paige

Stayed 1 night in May 2024
Response from Florian Vogt on May 18, 2024
Hello Paige,We appreciate your time to leave us with your review. I am glad to read that you enjoyed your stay with us.Thank you for your business.Kind regards,Florian Vogt Guest Services Supervisor

8/10 Good

Gowtham

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stat
Stayed 1 night in May 2024
Response from Florian Vogt on May 18, 2024
Hello Gowtham,We appreciate your time to leave us with your review. I am glad to read that you enjoyed your stay with us.Thank you for your business.Kind regards,Florian Vogt Guest Services Supervisor

10/10 Excellent

Tanveer

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in May 2024
Response from Florian Vogt on May 18, 2024
Hello Tanveer,We appreciate your time to leave us with your review. I am glad to read that you enjoyed your stay with us.Thank you for your business.Kind regards,Florian Vogt Guest Services Supervisor

10/10 Excellent

Boguslawa

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. We stayed in the brad new modern section of studio rooms. Hotel is surrounded by views of the mountains and many outdoor fire pits that make the hotel's property feel very cozy and beautiful. Walking didtance to town and restaurants. Hotel serves fantastic buffet and ready to order breakfast. Loved the stay and service.
Stayed 1 night in May 2024
Response from Florian Vogt on May 16, 2024
Hello Boguslawa,We appreciate your time to leave us with your review. I am glad to read that your liked your modern room, the scenic location, our fire pits, and the breakfast at Walters.Thank you for your business and for staying with us.Kind regards,Florian Vogt Guest Services Supervisor

8/10 Good

Dr. Shalom

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice. Washroom in our room was clean but dated. Otherwise very nice. Would definitely stay there again
Stayed 1 night in May 2024
Response from Florian Vogt on May 16, 2024
Hello Dr Shalom,Thank you for taking the time to leave us with your review. We are pleased to read that you enjoyed your stay with us. Your business is appreciated. Kind regards,Florian Vogt Guest Services Supervisor

10/10 Excellent

Carol

Traveled with partner
The room was spacious and very comfortable. Clean facility friendly staff will definitely book another stay.
Stayed 2 nights in May 2024
Response from Florian Vogt on May 16, 2024
Hello Carol,We appreciate your time to leave us with your review. I am glad to read that you enjoyed your spacious room and our amazing staff. Your business is appreciated, and we look forward to welcoming you back the next time you are in Jasper.Kind regards,Florian Vogt Guest Services Supervisor

10/10 Excellent

Dena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this place is amazing, and the design inside is like a forest which was very relaxing.
Stayed 1 night in May 2024
Response from Florian Vogt on May 16, 2024
Hello Dena,Your time to leave us with your review is appreciated. I am delighted to read that you liked our interior design, making for a relaxed atmosphere. Thank you for your business and for choosing the Forest Park Hotel as your place to stay in Jasper.Kind regards,Florian Vogt Guest Services Supervisor

6/10 Okay

Sayantani

Liked: Staff & service
Looks and feels run down. I was there for 2 nights only so I tried to make do but if I had to stay a little longer, I would have considered moving to another hotel. Bed was really comfortable and that was the only saving grace for me. Bathtub faucets wouldn’t function properly - the cold water tap wouldn’t even budge initially until I’d wiggled it for a good 5 mins!! I need to mention though that I was in one of the Woodland rooms.
Stayed 2 nights in May 2024
Response from Florian Vogt on May 16, 2024
Dear Sayantani,Thank you for taking the time to leave us with your feedback. I am glad to read that you liked the comfortable beds. I am sorry about the issues you faced in your room. Our front desk team in cooperation with our Maintenance is always available to help with any issues that might come up during a stay. It is planned to renovate our hotel in the coming years to enhance our guests’ experience.Your business is appreciated.Kind regards,Florian Vogt Guest Services Supervisor

8/10 Good

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Florian Vogt on May 15, 2024
Hello Edwin,We appreciate your time to leave us with your review. I am glad to read that you had a good stay with us.Thank you for your business.Kind regards,Florian Vogt Guest Services Supervisor

8/10 Good

Andrii

Liked: Cleanliness, staff & service, property conditions & facilities
Could be better for that money.
Stayed 1 night in May 2024
Response from Florian Vogt on May 16, 2024
Hello Andrii,Your time to leave us with your review is appreciated. I am sorry to read that the value for money did not meet your expectations. Thank you for your business.Kind regards,Florian Vogt Guest Services Supervisor

10/10 Excellent

Yaroslava

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked hall and style of restaurants. Room was enough clean, but bath in room was not very clean: water didn't drain fully, some amount was stayed and dust was stuck in.
Stayed 2 nights in May 2024
Response from Florian Vogt on May 15, 2024
Hello Yaroslava,Your time to leave us with your review is appreciated. I am glad to read that you enjoyed the cleanliness in your room. I am, however, sorry for the issues you faced in the bathroom. Our front desk staff in cooperation with our Houseperson is always available and happy to help with anything that might come up during a stay. Thank you for your business and I hope that you consider our hotel for future visits.Kind regards,Florian Vogt Guest Services Supervisor

10/10 Excellent

Andy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is awesome and it has been expended to host more travelers.
Stayed 1 night in May 2024
Response from Florian Vogt on May 16, 2024
Hello Andy,Your time to leave us with your review is appreciated. I am delighted to read that you found our hotel to be awesome. Thank you for your business and we look forward to welcoming you back the next time you are in Jasper.Kind regards,Florian Vogt Guest Services Supervisor

10/10 Excellent

Lynn

Liked: Property conditions & facilities
I enjoyed my stay and would recommend this hotel to others.
Stayed 3 nights in May 2024
Response from Florian Vogt on May 15, 2024
Hello Lynn,We appreciate your time to leave us with your review. I am delighted to read that you enjoyed your stay at the Forest Park Hotel and will recommend us to other people.Your business is appreciated and thank you for staying with us.Kind regards,Florian Vogt Guest Services Supervisor

10/10 Excellent

Griffin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located at the far East end of the town of Jasper, so 500-1000m to get closer to restaurants and shops
Stayed 1 night in May 2024
Response from Florian Vogt on May 10, 2024
Hello Griffin,Your time to leave us with your review is appreciated. I am glad to read that you enjoyed your stay with us.Thank you for your business.Kind regards,Florian Vogt Guest Services Supervisor

6/10 Okay

Liz

Traveled with family
Liked: Staff & service
Older property, but clean rooms
Stayed 1 night in May 2024
Response from Florian Vogt on May 10, 2024
Hello Liz,Thank you for taking the time to leave us with your review. I am glad to read that you enjoyed the cleanliness of your room. Your business is appreciated. Kind regards,Florian Vogt Guest Services Supervisor

10/10 Excellent

Monika

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I along with my family stayed in the hotel for 3 days. The room was quite clean and was quiet too just how I wanted. It is not that far from the town so a few mins drive was so convenient. Everything was good but the only thing i didn’t like was the restaurant in the hotel was overly priced.
Stayed 2 nights in May 2024
Response from Florian Vogt on May 10, 2024
Hello Monika,We appreciate your time to leave us with your review. I am glad to read that you and your family enjoyed your stay with us. Thank you for your business and we look forward to welcoming you back the next time you are in Jasper.Kind regards,Florian Vogt Guest Services Supervisor

8/10 Good

Gail

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Florian Vogt on May 10, 2024
Hello Gail,We appreciate your time to leave us with your review. I am glad to read that you had an enjoyable stay with us. Thank you for your business.Kind regards,Florian Vogt Guest Services Supervisor

10/10 Excellent

Sagar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Florian Vogt on May 10, 2024
Hello Sagar,We appreciate your time to leave us with your review. I am glad to read that you had an enjoyable stay with us. Thank you for your business.Kind regards,Florian Vogt Guest Services Supervisor

6/10 Okay

Mia

Stayed 1 night in May 2024
Response from Florian Vogt on May 7, 2024
Hello Mia,We appreciate your time to leave us with your review. I am sorry that your stay with us was not optimal.Your business is appreciated.Kind regards,Florian Vogt Guest Services Supervisor

6/10 Okay

Nicole

Liked: Cleanliness
Disliked: Staff & service
Restaurant was pretty awful. Nice ambiance but terrible customer service. Expensive for quality of food and experience as well. I will not go back.
Stayed 1 night in May 2024
Response from Florian Vogt on May 8, 2024
Hello Nicole,We appreciate your time to leave us with your review. I am sorry about the customer service experience in the restaurant. I have forwarded this to the appropriate department to ensure our standards are met. Thank you for your business.Kind regards,Florian Vogt Guest Services Supervisor

10/10 Excellent

pamela

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Truly enjoyed the fire pits outside
Stayed 2 nights in May 2024
Response from Florian Vogt on May 8, 2024
Hello Pamela,Thank you for your recent visit to the Forest Park Hotel. I am glad to read that you enjoyed the fire pits around the hotel.Your business is appreciated. Kind regards,Florian Vogt Guest Services Supervisor

10/10 Excellent

Colleen, Sherwood Park

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really like this hotel and usually stay here when in Jasper. The rooms are clean, the pool area is nice and also well kept, the breakfast buffet is good. Overall, this hotel is very nice.
Stayed 2 nights in May 2024
Response from Florian Vogt on May 8, 2024
Hello Colleen,We appreciate your time to leave us with your review. I am glad to read that you liked the cleanliness, our pool area, and the breakfast at Walters. Your business is appreciated and thank you for your return visit. Kind regards,Florian Vogt Guest Services Supervisor

8/10 Good

Susan, Halton Hills

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Florian Vogt on May 7, 2024
Hello Susan,Your time to leave us with your review is appreciated. We are pleased to read that you enjoyed your stay with us.Thank you for your business. Kind regards,Florian Vogt Guest Services Supervisor

8/10 Good

Gemma

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Place was good, location is nice too and you get free charging station for your EV. But the room service not so much, when the room was serviced they missed the drapes and some tissue on the floor. We also requested for cutlery said it wil lbe delivered but never did. In the website did not mention about breakfast buffet on Sunday(maybe on weekends) then monday o more.
Stayed 2 nights in Apr 2024
Response from Florian Vogt on May 8, 2024
Hello Gemma,Your time to leave us with your review is appreciated. We are sorry about the cleanliness and the missing cutlery. Please be reassured that this is not our usual standard. I am glad to read that you enjoyed our location and the EV charging station. Thank you for your business and for staying with us.Kind regards,Florian Vogt Guest Services Supervisor

6/10 Okay

David

Traveled with family and small children
Liked: Staff & service
If you want the free breakfast, do not book through Expedia call up the hotel
Stayed 3 nights in Apr 2024
Response from Florian Vogt on May 8, 2024
Hello David,Your time to leave us with your review is appreciated. Thank you for your business.Kind regards,Florian Vogt Guest Services Supervisor