Mt. Washington Suite | Blackout drapes, soundproofing, iron/ironing board, free WiFi
Check availability

Reviews of The Inn at Thorn Hill & Spa

4 out of 5
The Inn at Thorn Hill & Spa
40 Thorn Hill Road, Jackson, NH

Reviews

9.8

Exceptional

Rating 10 - Excellent. 687 out of 780 reviews" "
Rating 8 - Good. 78 out of 780 reviews" "
Rating 6 - Okay. 10 out of 780 reviews" "
Rating 4 - Poor. 1 out of 780 reviews" "
Rating 2 - Terrible. 4 out of 780 reviews" "

10/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Wendy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spent a quick overnight stay on a warm Memorial day weekend. This Inn is so charming. We had a room with the most amazing view of Mt Washington. The room was clean and comfortable. We look forward to staying there again.
Stayed 1 night in May 2024
Response from Innkeeper on May 25, 2024
Dear Wendy:Thank you so much for your very positive remarks. We strive to give all our guests the most enjoyable stay possible. Hope to see you again.Sincerely,Nancy S. Kelley, Innkeeper

10/10 Excellent

Inmaculada

Traveled with partner
Liked: Cleanliness, staff & service
Great staff, beautiful location, very confortable and well maintained. The poached eggs for breakfast are always perfectly done.
Stayed 1 night in May 2024
Response from Amy - Guest Services on May 13, 2024
Thak you for your feedback. We look forward to seeing you again.

10/10 Excellent

Mary Anne, Battle Ground

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is beautiful. The staff is amazing and the restaurant is so good, I’d drive the hour from home just to go to dinner there! We have stayed here twice and will continue to frequent this beautiful Inn. Highly recommend
Stayed 1 night in Mar 2024
Response from Innkeeper on May 11, 2024
Dear Mary Anne:Thank you for your wonderful comments about our Inn. We do hope you will be returning to stay with us in the future. Sincerely,Nancy S. Kelley, Innkeeper.

8/10 Good

Susan, Greenville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this property! Will definitely come back! The staff were all amazing! The only negative thing which isn’t really bad is the check in process. There is only 1 person and she was excellent in providing us details about our stay. She spends a long time with each person checking in. It just took longer than we thought. Otherwise, it was a wonderful stay! Loved it!
Stayed 1 night in Apr 2024
Response from Innkeeper on Apr 29, 2024
Dear Susan:I truly apologize for the delay. When you return I will gladly make it as quick as possible for you. Those who come for the first time or those who ask questions appreciate the information given. We all strive to make our guests' stay as enjoyable as possible from start to finish. Sincerely,Nancy S. Kelley, Innkeeper

10/10 Excellent

Jeanne, Plymouth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a small cottage which had lovely room decorations, the bath had a shower and a jacuzzi tub. There was a Kerig coffeemaker and a great supply of coffee pods. The included breakfast was great.
Stayed 1 night in Apr 2024
Response from Amy - Guest Services on Apr 17, 2024
Thank you for your feedback. We are happy you enjoyed your stay. we look forward to seeing you again.

10/10 Excellent

Scott

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service and staff were excellent!
Stayed 2 nights in Apr 2024
Response from Amy - Guest Services on Apr 17, 2024
Thank you for your feedback. We are happy you enjoyed your stay. we look forward to seeing you again.

10/10 Excellent

Shannon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Inn at Thorne Hill has quickly become our preferred retreat near the White Mountains for hiking and skiing. Its convenient restaurant consistently serves up incredible food, ensuring a delightful dining experience every visit. The staff members are truly exceptional, going above and beyond to ensure guests have the best possible stay. Whenever we crave a mountain getaway, Thorne Hill is our go-to destination. The cleanliness of the rooms is impeccable, and the presence of a fireplace in each room adds an extra layer of coziness to our stay. While we've explored other accommodations in the area, none have matched the exceptional standard set by Thorne Hill. It's a haven we look forward to returning to time and time again.
Stayed 1 night in Mar 2024
Response from Innkeeper on Mar 27, 2024
Dear Shannon:Thank you so much for your fabulous review. We are thrilled that we have become your "preferred retreat near the White Mountains" and that you "look forward to returning time and time again" . We do strive daily to ensure our guests have a most memorable stay . We will be looking forward to your return.Sincerely,Nancy S. Kelley, Innkeeper

10/10 Excellent

Mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Inn is beautiful and the staff are so friendly and will do everything they can to make your stay as amazing as possible! Would highly recommend!!!
Stayed 2 nights in Mar 2024
Response from Innkeeper on Mar 26, 2024
Dear Mary:We were delighted to have you both as our guests. We strive on a regular basis to make each guest's stay a memorable one. Looking forward to having you return.Sincerely,Nancy S. Kelley, Innkeeper

10/10 Excellent

Sonya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sensational! I cannot say enough great things about this place! It is so clean, the staff wonderful & food and inn, exceptional! This is my second visit here and I’m already planning my third visit.
Stayed 1 night in Mar 2024
Response from Amy - Guest Services on Mar 20, 2024
Thank you for your feedback. We are happy you enjoyed your stay with us. We look forward to seeing you again.

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Innkeeper on Mar 12, 2024
Dear Taylor:Thank you so much for your high rating. We are thrilled that you seemed to have had a great stay. We look forward to you joining us again.Sincerely,Nancy S. Kelley, Innkeeper

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect in every way
Stayed 1 night in Mar 2024
Response from Innkeeper on Mar 10, 2024
Dear Daniel:Thank you for your high rating. We truly appreciate the positive feedback. Looking forward to having you stay with us again.Sincerely,Nancy S. Kelley, Innkeeper

10/10 Excellent

Darin, Hooksett

Stayed 1 night in Feb 2024
Response from Amy - Guest Services on Mar 20, 2024
Thank you for your feedback. We are happy you enjoyed your stay with us. We look forward to seeing you again.

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well we've always wanted to stay here and we finally managed to score room this weekend and this place is absolutely fantastic. Everything is maintained to an extremely high order which is nice a lot of the Inns you see around these days have a lot of TLC that needs to be done this is fine here
Stayed 1 night in Feb 2024
Response from Amy - Guest Services on Feb 25, 2024
Thank you for your feedback. We hope to see you again soon.

10/10 Excellent

Joan

Stayed 2 nights in Feb 2024
Response from Amy - Guest Services on Feb 26, 2024
Thank you for your feedback. We hope to see you again soon.

10/10 Excellent

Gerard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Innkeeper on Mar 22, 2024
Dear Gerard:Thank you for your very positive feedback. We strive on a daily basis to ensure our guests have a most memorable experience with us. We do hope you will be staying with us again.Sincerely,Nancy S. Kelley, Innkeeper

10/10 Excellent

joanna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we arrived we were greeted with a glass of bubbly and a warm welcome.All staff we met were friendly, professional and a huge shout out to Dave for making us so comfortable at Breakfast. We will definitely be returning. The room was romantic, a cozy fireplace and an amazing jetted tub.
Stayed 1 night in Feb 2024
Response from Innkeeper on Feb 24, 2024
Dear Joanna:We are thrilled to know that you had such a positive experience.Thank you for the high mark. We are always striving to give our guests their best stay ever. We hope you will choose to stay with us again.Sincerely,Nancy S. kelley, Innkeeper

8/10 Good

Julie, Pawtucket

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Amy - Guest Services on Feb 22, 2024
Thank you for your feedback. We hope to see you again soon.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Amy - Guest Services on Feb 22, 2024
Thank you for your feedback. We hope to see you again soon.

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Innkeeper on Feb 19, 2024
Dear Nathan:Thank you for your very high marks. We appreciate your feedback, and hope to have you stay with us again in the future. Sincerely,Nancy S. Kelley, Innkeeper

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Feb 2024
Response from Amy - Guest Services on Feb 18, 2024
Thank You for your feedback. We are happy you enjoyed your stay. Hope to see you again soon.

8/10 Good

Teodolinda

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Inn at Thorn Hill is wonderful for a nice quiet get-away with a nice hot tub (just fits two people) in the rooms and some rooms have a steam room in the shower. The common spaces are excellent with a beautiful fireplace and lounge with a piano. They also have a bar. The staff this year was primarily amazing, in the dining area and all other areas. Very attentive to your needs. One bar staff was great Kay. She was very personable. THere were two other women, I do not know their names but they were connected to the dining hall and lounge and were very nice and friendly and appeared very positive. Dave and Niklas in the Dining Hall for fabulous. The front desk staff were excellent. The bar tender this year did not appear as friendly or attentive as the rest of the staff. The food is okay. Not stellar. The truffles left in the rooms are terrible. Too sweet and way too many sugary jimmies on them. This truly needs to be upgraded to more classy truffles or chocolate. The gas smell is the halls and in your room can be annoying until you put the fire place on in your room, then it dissipates. Overall a very nice stay.
Stayed 3 nights in Feb 2024
Response from Innkeeper on Feb 17, 2024
Dear Teodolinda:Thank you for your review in which you praised our staff and several aspects of the hotel. We appreciate your feedback and will take it all into consideration as we move forward. We will take special note of those areas that seem to need special attention. Looking forward to your return.Sincerely, Nancy S. Kelley, Innkeeper

10/10 Excellent

Ayla

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My partner and I went to Thorn Hill for an anniversary weekend and had such an incredible time. We were greeted with a glass of champagne, exceptional customer service and a beautiful and superbly clean room. Throughout the entire stay the staff was incredible and treated us so well. We had dinner at the in-house restaurant and had drinks at the in-house bar- all was wonderful. We even got tea and cookies each night delivered to our room. The spa was beautiful and there were a lot of services offered. We will absolutely be back ASAP.
Stayed 2 nights in Jan 2024
Response from Innkeeper on Feb 7, 2024
Dear Ayla:Thank you for such a marvelous review.. We are so delighted that you had such a wonderful time. Our staff strives every day to ensure our guests have the best stay ever. We will be looking forward to your return.Sincerely,Nancy S. Kelley, Innkeeper

10/10 Excellent

Kevin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend
Stayed 2 nights in Feb 2024
Response from Amy - Guest Services on Feb 5, 2024
Thank you for your feedback. We hope to see you again soon.

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Innkeeper on Feb 6, 2024
Dear Christina:Thank you for your high score of The Inn at Thorn Hill. We truly appreciate your positive feedback.. We do hope you will stay with us again.Sincerely,Nancy S. Kelley, Innkeeper

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people here are so nice. From check-in to housekeeping to the tavern/restaurant, everyone makes you feel so welcome. The nightly tea service is such a nice touch and we look forward to it on every visit. The rooms are beautiful and cozy. Breakfast was SO good. We also got amazing drinks and dessert at the tavern one night. It was such a relaxing getaway. We can’t wait to go back!
Stayed 2 nights in Jan 2024
Response from Amy - Guest Services on Feb 4, 2024
We are happy you enjoyed your stay. Thank you for your feedback. We look forward to seeing you again soon.

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Innkeeper on Feb 3, 2024
Dear Suzanne:Thank you for your high mark of 10 out of 10. We appreciate your positive feedback. Looking forward to you staying with us again. Sincerely,Nancy S. Kelley, Innkeeper

10/10 Excellent

Carol

Stayed 1 night in Jan 2024
Response from Innkeeper on Mar 21, 2024
Dear Carol:Thank you for your positive feedback. We strive to ensure each guest has the most enjoyable stay they ever had when they come here. We do hope you will return and stay once again with us.Sincerely,Nancy S. Kelley, Innkeeper

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect getaway!
Stayed 1 night in Jan 2024
Response from Amy - Guest Services on Jan 31, 2024
Thank you for your feedback. We hope you will visit us again soon.

10/10 Excellent

Merrilee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Innkeeper on Mar 21, 2024
Dear Merrilee:Thank you for such a positive score. All our staff are very dedicated to making each guest's stay a memorable experience. We will look forward to your return.Sincerely,Nancy s. Kelley, Innkeeper

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a delightful place. The staff are super friendly, the restaurant was romantic and delicious. We stayed at one of the cottages for our anniversary, and it was so peaceful and pleasant. The mattress was a little too soft for our liking, but that’s just our personal taste. Loved our stay, will be coming back in the spring.
Stayed 1 night in Jan 2024
Response from Amy - Guest Services on Jan 29, 2024
Thank you for your feedback. We are glad you enjoyed your stay with us. We hope to see you again soon.

10/10 Excellent

Brian

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Very nice Inn Very friendly staff Food was very good Could use a choice of pillows
Stayed 2 nights in Jan 2024
Response from Amy - Guest Services on Jan 18, 2024
Thank you for your feedback. We are glad you enjoyed your stay. We hope to see you again soon.

8/10 Good

Charlene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Innkeeper on Jan 17, 2024
Dear Charlene:Thank you for your review. We do try to give our guests the best experience we can when staying with us. We do hope to see you again in the future. Sincerely,Nancy S. Kelley, Innkeeper

10/10 Excellent

Laurie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oasis in Winter
The Inn at Thorn Hill was recommended by a friend whose daughter was getting married just over the border in Maine. My first impression was that of a lovely, peaceful and warm oasis during a cold January winter. Our room was spacious and comfortable, decorated beautifully with easy access to the elevator and stairs. The bathroom was beautiful and included a great hot tub with room for two! It was sparkling clean and the towels were soft and luxurious. We ate dinner in the dining room, starting with drinks from the bar. Our food was delicious and our server, Nicole, was extremely friendly and always checking on us making sure we had everything we wanted. I will gladly recommend The Inn at Thorn Hill to our friends, and I can’t wait to stay there again.
Stayed 2 nights in Jan 2024
Response from Innkeeper on Jan 16, 2024
Dear Laurie:Thank you for your glowing review. We all strive every day to ensure our guests have the best experience possible. We will definitely be looking forward to your return. Sincerely,Nancy S. Kelley, Innkeeper

10/10 Excellent

MaryEllen, E. Falmouth

Stayed 2 nights in Jan 2024
Response from Innkeeper on Jan 16, 2024
Dear Mary Ellen:Thank you for your very positive high grade. We work daily to ensure our guests have the best possible experience while staying with us. We do hope you will stay with us again.Sincerely,Nancy S. Kelley, Innkeeper .

10/10 Excellent

angela

Liked: Cleanliness, staff & service
Stayed 5 nights in Jan 2024
Response from Amy - Guest Services on Feb 4, 2024
Thak you for your feedback. We hope to see you again soon.

10/10 Excellent

donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
People pleasing inn
It was just wonderful and we were supposed to stay 2 nights but only stayed 1 because of a winter storm warning. We glad that you and the hotel refunded the 2nd night. We are looking forward to going again in the near future.
Stayed 2 nights in Jan 2024
Response from Innkeeper on Jan 16, 2024
Dear Donna:Thank you for staying with us. We do hope you made it home safely. Look forward to your return.Sincerely,Nancy S. Kelley, Innkeeper

10/10 Excellent

Kimberly

Traveled with partner
Liked: Staff & service, property conditions & facilities
As always this Inn is lovely . Staff goes above & beyond
Stayed 2 nights in Dec 2023
Response from Innkeeper on Jan 16, 2024
Dear Kimberly:Thank you for your positive and kind remarks. We so try to make sure our guests have the best experience they can have while staying with us. Looking forward to seeing you again.Sincerely,Nancy S.. Kelley, Innkeeper

10/10 Excellent

Joshua

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great stay with a nice parlor/bar area to sit by the fire and relax in the winter season. The tea and cookie service in the evening was an added bonus. Would stay again.
Stayed 2 nights in Dec 2023
Response from Innkeeper on Jan 16, 2024
Dear Joshua:Thank you for your kind and thoughtful remarks. We will certainly look forward to having you stay again.Sincerely,Nancy S. Kelley, Innkeeper

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are no grab bars in the cottage 524
Stayed 1 night in Dec 2023
Response from Innkeeper on Jan 8, 2024
Dear Michael:We are sorry that there were no grab bars in the cottage 524. We will surely direct our maintenance supervisor to address that situation. Thank you for bringing it to our attention. We do hope you will stay with us again.Sincerely,Nancy S. Kelley, innkeeper

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Innkeeper on Jan 8, 2024
Dear Christopher:Thank you for your very positive high mark given to us. We are thankful for your response and hope you enjoyed your stay. We look forward to your return.Sincerely,Nancy S. Kelley, Innkeeper

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming and cozy inn, nestled in a quiet area with great dining nearby. We've stayed in North Conway in the past, but having stayed here we found Jackson more to our liking.
Stayed 3 nights in Dec 2023
Response from Guest Services on Dec 31, 2023
Dear John,Thank you for your high marks and review. Looking forward to your future return.Sincerely,Todd

10/10 Excellent

Joann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Inn
So beautifully decorated. Very warm and inviting. Clean comfortable really a home away from home. The fireplace in room made it extra special. Along with the welcoming glass of Prosecco!
Stayed 1 night in Dec 2023
Response from Amy - Guest Services on Dec 29, 2023
We are so happy you enjoyed your stay. Thank you for the feedback. We hope you will visit again soon.

10/10 Excellent

Sonya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely phenomenal! I loved everything about this property! Such a beautiful place & the restaurant on site was absolutely delicious! Great wait staff & food! Highly recommended & will definitely stay again!
Stayed 1 night in Dec 2023
Response from Innkeeper on Dec 24, 2023
Dear Sonya:Thank you so very much for your high praise and positive rating. We strive every day to ensure our guests have the best experience possible. Looking forward to having you stay with us again. Sincerely,Nancy S. Kelley, Innkeeper

10/10 Excellent

Anna

Traveled with partner
Liked: Amenities
Stayed 2 nights in Dec 2023
Response from Innkeeper on Dec 24, 2023
Dear Anna:Thank you for your very positive rating. We truly strive to ensure our guests have the best experience possible. Hope to see you again.Sincerely,Nancy S. Kelley, Innkeeper

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Innkeeper on Dec 16, 2023
Dear Anonymous:Thank you for your high rating. We are thrilled to receive such a high mark. Our staff strives every day to ensure our guests have the best experience possible when staying with us. Hope you will stay with us once again.. Sincerely,Nancy S. Kelley, Innkeeper

10/10 Excellent

Tackey

Response from Amy - Guest Services on Feb 5, 2024
Thank you for your feedback. We hope to see you again soon.

10/10 Excellent

Allison

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nancy & staff members were so kind and friendly! The atmosphere felt so warm, inviting & homey while still being respectful of guests' privacy. Getting to stay at the inn while all the Christmas decorations were up/wake up to snow outside was a truly magical feeling. I appreciated all the ways in which the staff made us feel at ease & at home - the welcoming chocolates note, complimentary tea & cookies at night, and breakfast included with our stay. I will look back on my trip to Jackson, NH / experience at the Inn at Thorn Hill & Spa with fond memories.
Stayed 2 nights in Dec 2023
Response from Innkeeper on Dec 16, 2023
Dear Allison:We are extremely delighted that you felt such a warm, inviting welcome and that the stay was memorable.. We strive every day to ensure our guests are welcomed and that they know we truly appreciate them staying with us. We look forward to having you stay with us again.Sincerely,Nancy S. Kelley, Innkeeper

10/10 Excellent

Robert

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a great place to chill out. Accommodations, food and accessibility to great shopping and food.
Stayed 1 night in Dec 2023
Response from Innkeeper on Dec 11, 2023
Dear Robert:Thank you so much for your very positive review. We love it!! You as our guest, are our # 1 focus.all the time. Looking forward to your return.Sincerely,Nancy S. Kelley, Innkeeper

10/10 Excellent

Steven

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Best adult getaway, we have had in a long time. Staff is incredibly friendly and helpful. Very relaxing atmosphere and great service.
Stayed 2 nights in Dec 2023
Response from Innkeeper on Dec 9, 2023
Dear Steven:Thank you very much for all your glowing comments. We are pleased to know that you had a very positive experience while here. We hope to see you again.Sincerely,Nancy S. Kelley, Innkeeper

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Innkeeper on Jan 8, 2024
Dear Kristina:Thank you for the high five. We truly appreciate your review and hope to see you again.Sincerely,Nancy S. Kelley, Innkeeper