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Reviews of Ibis Budget Brugge Jabbeke

2 out of 5
Ibis Budget Brugge Jabbeke
Varsenareweg 35, Jabbeke, BE

Reviews

7.8

Good

Rating 10 - Excellent. 110 out of 333 reviews" "
Rating 8 - Good. 136 out of 333 reviews" "
Rating 6 - Okay. 40 out of 333 reviews" "
Rating 4 - Poor. 25 out of 333 reviews" "
Rating 2 - Terrible. 22 out of 333 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Kenrick

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No coffee/tea facilities in the rooms, no drinking water available in the rooms and lack of options in the breakfast buffet which was very over priced, and the rooms are very small with lack of storage space.
Stayed 3 nights in Apr 2024

2/10 Terrible

Annabel

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
We were very unimpressed. After reading the reveiws and descriptions of the hotel that said it was the best hotel for staying outside to avoid Bruges prices but the best for travelling to Bruges, we were thoroughly dissappionted. The taxis were advertised online for 20 euro but when we arrived we were told they were 50-60 euro. We asked about the 'local' bus that was supposedly outside the hotel, it was a half an hour walk. We tried to drive into Bruges but the traffic was awful and the parking was the same....everywhere was full and we tried 9 car parks (however that may have been due to the christmas market so we understand it may not always be that busy...) The hotel was in the middle of nowhere and served nothing but breakfast, a vending machine, a microwave and frozen pizza and pasta ready meals that they passed off as dinner for an extortinate rate, something that was not explained on the website. The members of staff were not very friendly, they made us feel like an inconvenience and we were met with eye rolls, huffs and questions when we wanted to order 2 glasses of wine...? We were on holiday and wanted to make the most of it and it made them money so not sure why the fuss. The hotel was easy to find and the room was clean but that's the only good thing I can say. I understand it is the Ibis Budget, but even budget should have polite staff, clearly advertised dinner options and staff that are friendly. We will not be booking again, very dissappointed.
Stayed 2 nights in Dec 2023

8/10 Good

Gordon

Stayed 1 night in Jan 2024

8/10 Good

Sally

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Mark

Stayed 1 night in Dec 2023

4/10 Poor

Paul

Traveled with group, Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Fairy modern hotel in a great location. However, there was no tea or coffee facilities, there was no spare tolws. There was no spare pillows and they only gave you one toilet roll! Budget, cheap, just... Meh really. Soulless design, corporate feel.
Stayed 1 night in Nov 2023

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean basic rooms. Friendly staff. Annoyed as no free parking at hotel. Charged 7.5 Euros. Free parking was over 500m away Also only food available was pizza
Stayed 1 night in Nov 2023

10/10 Excellent

Mark

Stayed 1 night in Sep 2023

4/10 Poor

Alan

Stayed 1 night in Aug 2023

2/10 Terrible

Aboobaker

Traveled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Do not go there if you want a family room, two adults and a toddler no space to put luggage or move around in the room, also train your new staff properly, key did not work at 11pm stood outside the room for 45 minutes while the staff tried to open the room door, eventually they had to break the lock
Stayed 1 night in Aug 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff especially the manager Tati were excellent. She did my laundry for me and arranged (although extremely expensive) driver for me)-the general manager was also very professional but the area is next to a freeway and a lake with screaming kids all day. not the property's fault but it is next to a trailer park and I would only recommend this place if it was for an evening instead of 5 nights. the pictures online are of a different hotel which is very deceitful on Expedia's part.
Stayed 5 nights in Aug 2023

10/10 Excellent

zygmunt

Stayed 1 night in Aug 2023

2/10 Terrible

Alessandro

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

Lee

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
clean friendly staff good location for what i required
Stayed 1 night in Jul 2023

8/10 Good

Lee

Business traveler
Liked: Cleanliness, staff & service
nice clean hotel close to the motorway exactly what i needed
Stayed 1 night in Jul 2023

8/10 Good

Steven

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
A bit basic but ok for one night
I was driving an ambulance to Ukraine and we stopped here for one night (6 hours). I was disappointed they charged us extra for car parking. Bedding was a bit basic.
Stayed 1 night in Jul 2023

8/10 Good

Lee

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
used for work as a meeting point, friendly staff clean everything went as it should
Stayed 1 night in Jun 2023

8/10 Good

Ian

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Needs better Signage to find the place!
Signage is severely lacking. You're parallel with the IBIS sign (Management, Turn your sign 90 degrees so that an approaching driver can see it! ). Great Chinese Restaurant within 100 feet of the property. Very nice, new build, very clean, snack and drink machines in lobby. Excellent elevator, very nice bathrooms, beds somewhat hard but bedding was lovely.
Stayed 1 night in Jun 2023

10/10 Excellent

Dogan Ilker

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

6/10 Okay

sonja

Liked: Cleanliness, staff & service, property conditions & facilities
Great for us as a one night stop .Really Clean hotel rooms but so very small , bed and bathrooms superb , towels odd shape and useless for drying long hair at 157 euro a night will think hard before staying again having said that staff and hotel were fine and I read the reviews so was aware of what I had booked so hope this comes across as fair .
Stayed 1 night in May 2023

8/10 Good

Yik Chun

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is idea, close to the city.
Stayed 1 night in Apr 2023

8/10 Good

Toby

Liked: Cleanliness, property conditions & facilities
We stayed here just before Christmas. We brought the car, so had to pay a little extra for parking. The location was very convenient to get to Bruges, however felt like a random location for a hotel. Classic Ibis beds, so make of that what you will, but the shower was fantastic. We now have a separate shower rating comparing it to this shower, it was that good.

10/10 Excellent

CARL

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel!
Lovely modern hotel with great TV selection for foreign visitors. USB Charging in room. Fully air conditioning for heat and cool. Lovely bathroom with decent shower. Only downside was the comfort of bed was a little stiff but for the price you cannot say no!
Stayed 1 night in Feb 2023

6/10 Okay

Mark

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Staff good. Seat bad.
Great reception staff who spoke perfect English and recommended parking options. Toilet seat was dirty.
Stayed 1 night in Feb 2023

10/10 Excellent

OSIRIS

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to spend the night
Stayed 1 night in Feb 2023

2/10 Terrible

Sarah

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
False advertising! We mistakenly booked this hotel thinking it was in Bruges. There are a number of Ibis hotels in Bruges and, due to the naming convention of calling the hotel the name of a town in the general region it's located, it was not until we arrived that we realised our error. We expected a hotel called Bruges Jabbeka to be in Bruges!! It is 15 minutes drive on a freeway from Bruges. We asked the lady at the desk if we could be transferred to an Ibis in Bruges. She stated that no, this could not be done. We pointed out the misrepresentation with the name, she stated that it is clear that this hotel is in Jabbeka, it was not clear to me! She would not allow us to cancel without charging one nights fee. She was argumentative about our error in booking this location, which we freely admitted was our mistake. There was no customer service from the staff. We were charged €6 for the use of the open air, public access car park. There was no apology, empathy or conciliation from the staff. The room is much like a student dorm. It was clean but very small. The reception area smelled pleasant. You can only access the bed by one side. The tv is oriented so that it is not easily visible from the bed. There is a single plastic chair in the room. There are no tea or coffee making facilities and the hair dryer is located at reception.

8/10 Good

Edwin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Budget hotel
Great stay. Room had USB ports for charging phones etc. Comfortable beds, good shower. It was a bit tight on space especially with a third bed for our child but bearing in mind it's a budget hotel you get what you pay for.
Stayed 1 night in Dec 2022

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good stay. Enjoyed the breakfast, service and cleaniness.
Stayed 2 nights in Dec 2022

4/10 Poor

Irma

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Prijs/kwaliteit verhouding was bizar. € 140,— voor zo’n kleine kamer en dan komt er nog € 30 voor ontbijt en parkeren bij. Voor dat bedrag verwacht ik echt iets anders.

10/10 Excellent

Jane

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Excellent value for money
Stayed 2 nights in Dec 2022

8/10 Good

Julian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal for an overnight stay.
Compact but clean and comfortable.
Stayed 1 night in Oct 2022

10/10 Excellent

Yasen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 2 nights in Sep 2022

8/10 Good

Alice

Traveled with family
Liked: Cleanliness, staff & service
Small modern budget hotel. Clean and provide basic nights stay. Stayed for 3 nights. Requested for extra pillows none existence! Breakfast not bad for £10 each but the juices were diluted. So didn’t go back for next 2 mornings. Comfort stay all in for budget hotel. Staff were helpful to their best ability.
Stayed 3 nights in Aug 2022

10/10 Excellent

Rodica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Aug 2022

4/10 Poor

grant

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Sevice counter very poor closed bar at 9 pm so i asked for glass of ice huffed and puffed like it was real effort to serve me room was good decent bed but i will not be staying here again
Stayed 1 night in Jul 2022

8/10 Good

Sharon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
To be on a small lake and watch activities. Staff were very helpful
Stayed 2 nights in Jun 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

6/10 Okay

Terry

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We expected a water view as booked. We didn’t get one. There were squished bugs all over the walls.
Stayed 1 night in May 2022

10/10 Excellent

Çaglar

Business traveler, Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excelent!
Stayed 1 night in May 2022

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

8/10 Good

Simionescu

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

10/10 Excellent

Guy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was excellent
Stayed 1 night in Jun 2021

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

10/10 Excellent

Michael

Traveled with family
Stayed 1 night in Jun 2021

8/10 Good

michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

10/10 Excellent

Tibor

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

10/10 Excellent

Birgit

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveler

Stayed 2 nights in Feb 2020

8/10 Good

Joshua

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gods stay efficient check in & welcome, room clean disappointing that there was no shower gel in the shower
Stayed 1 night in Jan 2020