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Opiniones de Swiss Chalets Village Inn

2 out of 5
Swiss Chalets Village Inn
457 Intervale Resort Loop, Intervale, NH

Opiniones

8.6

Excelente

Puntuación de 10, es decir, Excelente. Basada en 489 de 1000 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 340 de 1000 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 98 de 1000 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 40 de 1000 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 33 de 1000 opiniones" "

8.6/10

Limpieza

8.6/10

Servicio y personal

8.0/10

Servicios

8.2/10

Condiciones de la propiedad

8.2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Maria, Winthrop

Se hospedó 1 noche en septiembre de 2021

10/10 Excelente

Irma

Le gustó: Condiciones de la propiedad
Very satisfying,
Se hospedó 2 noches en mayo de 2024

8/10 Bueno

Kim

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean, good breakfast
Se hospedó 1 noche en mayo de 2024

8/10 Bueno

Kenneth

Le gustó: Limpieza
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Jennifer

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
.
Se hospedó 1 noche en mayo de 2024
Respuesta de Jay, el 20 may. 2024
Jennifer, Thank you for staying with us.

8/10 Bueno

Angela

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios
It is our third time visiting the area and staying. Convenient to shopping and attractions, only concern is the room damp and musty smelling. Toilet rocks not sure if needed to be reset on the floor. Didnt take advantage of breakfast amenities or housekeeping service. Suggestion to check out the door as noted doesnt close completely which will increase cost to the owner for heating/ cooling.
Se hospedó 3 noches en mayo de 2024
Respuesta de Jay, el 20 may. 2024
Angela, Thank you for your feedback. We'll address the concerns you mentioned to improve our guests' experience.

10/10 Excelente

Sonia

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very clean and convenient to restaurants and shops in N. Conway. A 20 minute drive to the Kancamagus hwy and a 40 minute drive to Franconia notch. Would definitely stay here again
Se hospedó 1 noche en mayo de 2024
Respuesta de Jay, el 9 may. 2024
Sonia, We're delighted to hear that you found our location clean and convenient, with easy access to restaurants and shops in North Conway. It's fantastic that you enjoyed exploring the nearby attractions like the Kancamagus Highway and Franconia Notch. We would be thrilled to welcome you back for another stay in the future!

10/10 Excelente

Laurie

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We have stayed here several times and have always had excellent experiences. Friendly staff, convenient to where we needed to go, and their most recent renovations look great. We will be back.
Se hospedó 2 noches en mayo de 2024
Respuesta de Jay, el 9 may. 2024
Laurie, Thank you for your continued loyalty! We're thrilled to hear that you've consistently had excellent experiences with us and that you appreciate our friendly staff and convenient location. It's great to know that you liked our recent renovations as well. We look forward to welcoming you back on your next visit!

8/10 Bueno

Michele

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice staff, clean. Only real complaint was there was some very loud people above us that ran back and forth until midnight but when I tried to call the front desk the room phone would not work and also minor thing but the door had a huge gap at the top that let a lot of light in
Se hospedó 1 noche en mayo de 2024
Respuesta de Jay, el 20 may. 2024
Michele, Thank you for your feedback! We're pleased you found our staff friendly and the hotel clean, though we apologize for the noise disturbance and the issues with the phone and door. Your comments are valuable, and we'll address these concerns to ensure a more comfortable stay next time.

10/10 Excelente

Cherylynn L

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Love how quiet the rooms are. Very clean and comfortable The internet could be better but still a very nice place.
Se hospedó 1 noche en abril de 2024
Respuesta de Jay, el 6 may. 2024
Cherylynn, We're thrilled you appreciated the tranquility of our rooms and found them clean and comfortable. We'll certainly look into improving the internet service to ensure an even more enjoyable stay in the future. Thank you for your feedback!

10/10 Excelente

Honorah

Clean...quiet!
Se hospedó 2 noches en abril de 2024
Respuesta de Jay, el 6 may. 2024
Honorah, We're delighted you found our accommodations clean and quiet! Thank you for choosing us for your stay.

10/10 Excelente

David

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very clean and friendly staff
Se hospedó 2 noches en abril de 2024
Respuesta de Jay, el 6 may. 2024
David, We're delighted to hear that you found our accommodations very clean and our staff friendly. Thank you for choosing us for your stay!

10/10 Excelente

Shandelyn

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff is so kind and helpful. Thank you
Se hospedó 2 noches en abril de 2024
Respuesta de Jay, el 6 may. 2024
We're thrilled to hear that our staff provided you with kind and helpful service during your stay. Thank you for your kind words, and we look forward to welcoming you back soon!

8/10 Bueno

Jose

Viaje en pareja
Le gustó: Limpieza
No le gustó: Servicio y personal y condiciones de la propiedad
The deadbolt on the door was broken and we called to have it fix but it remained broken. The room was cleaned but the garbage was not removed.
Se hospedó 2 noches en abril de 2024
Respuesta de Jay, el 6 may. 2024
Jose, We apologize for the inconvenience with the broken deadbolt and the oversight with the garbage removal. Your feedback is valuable, and we'll ensure these issues are addressed promptly to enhance your future stays. Thank you for bringing it to our attention.

10/10 Excelente

Christine

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean and quiet
Se hospedó 2 noches en abril de 2024
Respuesta de Jay, el 6 may. 2024
Christine, Thank you for staying with us.

8/10 Bueno

Corey

Viaje en pareja
Good for the price
Se hospedó 2 noches en abril de 2024
Respuesta de Jay, el 6 may. 2024
Corey, We're pleased to hear you found value in your stay with us. Thank you for choosing us!

10/10 Excelente

Jennifer

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Jay, el 6 may. 2024
Thank you for staying with us.

10/10 Excelente

Shandelyn

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Thank you for your kindness.
Se hospedó 1 noche en abril de 2024
Respuesta de Jay, el 6 may. 2024
Shandelyn, Thank you for staying with us.

10/10 Excelente

Paula

Le gustó: Servicio y personal y condiciones de la propiedad
It was a lovely place to watch the eclipse. Internet could have been a little better, but a very minor issue!
Se hospedó 2 noches en abril de 2024
Respuesta de Jay, el 6 may. 2024
Paula, We're thrilled you enjoyed watching the eclipse at our location! We'll certainly look into improving the internet to ensure a seamless experience next time. Thank you for your feedback!

10/10 Excelente

Jean

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice place
Se hospedó 1 noche en marzo de 2024
Respuesta de Jay, el 6 may. 2024
Jean, We're delighted to hear you enjoyed your time with us. Thank you for choosing our establishment!

10/10 Excelente

John

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en marzo de 2024
Respuesta de Jay, el 6 may. 2024
Thank you for staying with us.

8/10 Bueno

John

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great affordable place to stay in the North Conway area especially if your skiing at Attitash or Wildcat.
Se hospedó 2 noches en marzo de 2024
Respuesta de Jay, el 28 mar. 2024
John, We're delighted to hear that you enjoyed your stay with us, especially considering our convenient location for skiing at Attitash or Wildcat. Thank you for choosing us, and we hope to welcome you back soon!

6/10 Aceptable

Shayla

Viaje en pareja
No le gustó: Servicio y personal
Snow removal was awful . I had to walk through 2 feet of snow to get to my room. When they did shovel it was 7a.m. waking me up when it could have been done the night before when i asked to be shoveled out which i was told no. The breakfast they had that is free is awful . The manager doesn't change his clothes which is just not good for business makes me questionhow clean the place really is. The bathroom was questionable. Their was yellow stains on the door frame looked like dry pee or something . Hot tub was nice for one person not for two . Upstairs neighbors were noisy like running from one end of the room to the other . We'll never stay again . Not worth the 500 for 2 nights . We checked out at 9 we just wanted to go home after being woken up at 7 while on vacation.
Se hospedó 2 noches en marzo de 2024
Respuesta de Jay, el 28 mar. 2024
Shalya, We apologize for the numerous inconveniences you experienced during your stay, including the issues with snow removal, breakfast, cleanliness, and noise disturbances. Your feedback is invaluable, and we'll address these concerns promptly to ensure a more pleasant experience for our guests in the future. Thank you for bringing these matters to our attention, and we regret that your stay did not meet your expectations.

8/10 Bueno

Michael

Se hospedó 2 noches en marzo de 2024
Respuesta de Jay, el 6 may. 2024
Thank you for staying with us.

8/10 Bueno

John

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Positives: Easy access to Wildcat and Attitash. Free breakfast. Suggested improvements: Better cable channels. Softer bath towels.
Se hospedó 2 noches en marzo de 2024
Respuesta de Jay, el 22 mar. 2024
John, We're glad you enjoyed the easy access to Wildcat and Attitash, as well as our complimentary breakfast. Thank you for your suggestions regarding cable channels and bath towels; we'll take them into consideration to enhance our guests' experiences. We appreciate your feedback!

10/10 Excelente

Kevin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en marzo de 2024
Respuesta de Jay, el 22 mar. 2024
Thank you for staying with us, Kevin.

4/10 Malo

WILLIAM, Lincoln

Viaje en pareja
Le gustó: Limpieza y servicio y personal
Lower floor room in separate building was very noisy (inconsiderate people upstairs stomping around; walls also not soundproof so we could hear people on both sides very clearly). Unfortunate as location, cleanliness, etc all good
Se hospedó 2 noches en marzo de 2024
Respuesta de Jay, el 8 mar. 2024
William, We apologize for the noise disruption during your stay; your feedback is valuable, and we'll address the soundproofing to enhance future experiences in our well-located and clean facility.

6/10 Aceptable

Matt

Se hospedó 2 noches en marzo de 2024
Respuesta de Jay, el 28 mar. 2024
Thank you for staying with us.

8/10 Bueno

Stephen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great location clean comfortable
Easy check it, great location, comfortable, clean, easy access to car, only issue was old heating unit was a little loud not a deal breaker unless your sensitive
Se hospedó 1 noche en febrero de 2024
Respuesta de Jay, el 8 mar. 2024
Stephen, Thank you for your positive feedback! We're delighted you found our location great, the accommodations clean and comfortable, with an easy check-in process. Your note about the heating unit is duly noted, and we appreciate your understanding. We look forward to welcoming you back for another comfortable stay!

2/10 Terrible

Jack

No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 2 noches en febrero de 2024
Respuesta de jay, el 26 feb. 2024
Jack, Thank you for staying with us.

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Family of five ski weekend
Family of five up for ski trip weekend. Plenty of room and we loved the breakfast included in the morning! Very affordable. We’ll be back!
Se hospedó 3 noches en febrero de 2024
Respuesta de Jay, el 26 feb. 2024
We're delighted your family enjoyed the ski trip weekend with plenty of room and our included breakfast. We look forward to welcoming you back, and thank you for choosing us!

6/10 Aceptable

Steven

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en febrero de 2024
Respuesta de Jay, el 26 feb. 2024
Steven, Thank you for staying with us.

10/10 Excelente

Elmer

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice quiet stay. With easy access to the rooms
Se hospedó 2 noches en febrero de 2024
Respuesta de Jay, el 26 feb. 2024
Elmer, We're pleased to hear you had a nice, quiet stay with easy access to the rooms. Thank you for choosing us, and we hope to host you again in the future!

10/10 Excelente

Ryan

Se hospedó 1 noche en febrero de 2024
Respuesta de Jay, el 22 mar. 2024
Thank you for staying with us, Ryan.

10/10 Excelente

Caroline

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en febrero de 2024
Respuesta de Jay, el 26 feb. 2024
Caroline, Thank you for staying with us.

10/10 Excelente

Jimi

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Perfect location. Quiet, scenic, yet convenient to everything.
Se hospedó 4 noches en febrero de 2024
Respuesta de Jay, el 26 feb. 2024
Jimi, We're thrilled you found our location perfect—quiet, scenic, and conveniently situated. Thank you for your positive feedback, and we hope to welcome you back for another enjoyable stay!

10/10 Excelente

Bill

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice clean room reasonably-priced.
Se hospedó 1 noche en febrero de 2024
Respuesta de Jay, el 26 feb. 2024
Bill, We're delighted you enjoyed your stay in our nice, clean, and reasonably-priced room. Thank you for choosing us, and we look forward to welcoming you back!"

10/10 Excelente

April

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de Jay, el 26 feb. 2024
Thank you for staying with us.

10/10 Excelente

Keith

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de Jay, el 26 feb. 2024
Thank you for staying with us.

6/10 Aceptable

Deborah, North Conway

Viaje familiar con niños
Le gustó: Servicio y personal
No le gustó: Servicios
Coffee maker did not work. Heat did not shut off. Had to use AC mid winter People above were noisy but management did address the issue. Otherwise acceptable accommodation
Se hospedó 1 noche en febrero de 2024
Respuesta de Jay, el 26 feb. 2024
Deborah, We apologize for the inconveniences you experienced but are glad to hear that management addressed the noise issue. Your feedback is valuable, and we'll ensure improvements are made to enhance your future stays. Thank you for choosing us.

10/10 Excelente

SANDERSON

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Mentioned above
Se hospedó 1 noche en febrero de 2024
Respuesta de Jay, el 26 feb. 2024
Thank you for staying with us.

10/10 Excelente

Mark

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de Jay, el 26 feb. 2024
Mark, Thank you for staying with us.

10/10 Excelente

Joseph

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great location for accessing various outdoors locations in the White Mountains. Easy parking and staff very accommodating for late check-ins and so on.
Se hospedó 3 noches en febrero de 2024
Respuesta de Jay, el 26 feb. 2024
Joseph, We're delighted to hear our location was convenient for accessing the White Mountains and that our staff accommodated your needs. Thank you for choosing us, and we look forward to hosting you again for more outdoor adventures!

10/10 Excelente

William

Viaje en pareja
Le gustó: Servicios
Great breakfast and functionality of the rooms in a great location. Really enjoyed our stay and that our rooms were made up when we got back. Top notch!
Se hospedó 2 noches en febrero de 2024
Respuesta de Jay, el 26 feb. 2024
William, We're thrilled to hear you enjoyed the great breakfast, room functionality, and the convenient location. Your satisfaction with our services is our top priority. Thank you for choosing us, and we look forward to welcoming you back for another top-notch stay!

10/10 Excelente

JOHN

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The room we had was newly renovated with all new furniture, bedding, ect.
Se hospedó 1 noche en enero de 2024
Respuesta de Jay, el 9 feb. 2024
John, We're thrilled to hear you enjoyed our newly renovated room! Your comfort is our priority, and we appreciate your positive feedback on the upgraded furnishings. We look forward to welcoming you back for another fantastic stay!

8/10 Bueno

Mark

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Not fancy, but the room was clean and the price was reasonable.
Se hospedó 2 noches en enero de 2024
Respuesta de Jay, el 9 feb. 2024
Mark, We're delighted to hear that you found our accommodations clean and reasonably priced. Providing a comfortable and affordable stay is our goal, and we appreciate your positive feedback. If your travels bring you back our way, we'd be happy to host you again.

2/10 Terrible

Kerry

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
smoke stench room and they didn't offer to fix it
We booked a no smoking room and it was so disgusting and filled with horrible smoky smell. We complained and they offered us no other room nor did they try to fix it. We ended up leaving. What a bummer after a long ski day when all you wanted to do was shower and rest
Se hospedó 1 noche en febrero de 2024
Respuesta de Jay, el 9 feb. 2024
Kerry, We sincerely apologize for the inconvenience you experienced with the smoke smell in your room. This falls below our standards, and we regret that we were unable to promptly address and resolve the issue to your satisfaction. Your feedback is valuable, and we'll use it to improve our services. If your travels bring you back to the area, we would appreciate the opportunity to provide you with a much better experience.

10/10 Excelente

Cyndi

Le gustó: Servicio y personal y condiciones de la propiedad
Awesome
Se hospedó 1 noche en febrero de 2024
Respuesta de Jay, el 9 feb. 2024
Cyndi, Thank you so much for taking the time to leave us this amazing review.

10/10 Excelente

mandi

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Jay, el 9 feb. 2024
Thank you for staying with us.

10/10 Excelente

NICHOLE

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff was so nice I enjoyed staying here and everything was clean and quiet. We will stay here again in the future!!! It was worth every penny!
Se hospedó 2 noches en enero de 2024
Respuesta de Jay, el 2 feb. 2024
Nichole, Thank you for your kind words! We're thrilled to hear you enjoyed your stay, appreciated our friendly staff, and found our accommodations clean and quiet. We look forward to hosting you again in the future – your satisfaction means the world to us!