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Reviews of Best Western Plus Hobby Airport Inn & Suites

2.5 out of 5
Best Western Plus Hobby Airport Inn & Suites
8778 Airport Blvd, Houston, TX

Reviews

8.8

Excellent

Rating 10 - Excellent. 587 out of 1008 reviews" "
Rating 8 - Good. 266 out of 1008 reviews" "
Rating 6 - Okay. 69 out of 1008 reviews" "
Rating 4 - Poor. 43 out of 1008 reviews" "
Rating 2 - Terrible. 43 out of 1008 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and convenient to Houston Hobby Airport
Stayed 1 night in May 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff cyndy was great!!
Stayed 1 night in May 2024

10/10 Excellent

Lourdes

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the breakfast was good. Great value.
Stayed 1 night in May 2024

10/10 Excellent

Kimberly

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had to make a reservation on very short notice due to weather delays and chose this property. I’m so glad I did. It was exactly what we needed. It was very clean, very convenient, and all the staff were so friendly! The breakfast was perfect for us as well. I would definitely stay here again.
Stayed 1 night in May 2024

8/10 Good

Jacqueline

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of Best Westerns better properties
Stayed 1 night in May 2024

8/10 Good

Marivic

.
Stayed 1 night in May 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Xavier

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024

10/10 Excellent

DAVID A.

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Lobby stuff not to friendly
Stayed 1 night in May 2024

8/10 Good

christine

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite adequate all round and convenient to Hobby Stayed 2 days
Stayed 2 nights in May 2024

10/10 Excellent

Gerald, Mesa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff.
Stayed 1 night in May 2024

10/10 Excellent

Mary, LODI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, and close to Hobby Airport. They also happen to have the best coffee of any of the hotels around.
Stayed 3 nights in May 2024

10/10 Excellent

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Not much around it though….
Stayed 1 night in May 2024

8/10 Good

Tia

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2024

10/10 Excellent

Laysha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff were very kind and helpful. I have no complaints about the cleanliness of the room, shower, or restroom or any area of the hotel. Check in and check out were efficient. The hotel is located in a nice, quiet and well lit area. The breakfast was awesome. 10/10 recommend.
Stayed 1 night in May 2024

8/10 Good

Courtney

Stayed 2 nights in Apr 2024

10/10 Excellent

Dena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff and clean room. Air conditioner seemed on the weak side but it did finally cool down. Overall happy with this so far
Stayed 1 night in Apr 2024

10/10 Excellent

Carmen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, good price, exceed my expectations. Delicious and complete breakfast. Clean and comfortable. Staff very kind.
Stayed 2 nights in Apr 2024

10/10 Excellent

Tisha

Stayed 3 nights in Apr 2024

10/10 Excellent

Hirum

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 1 night in Apr 2024

10/10 Excellent

Jacqueline

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and clean rooms.
Stayed 1 night in Apr 2024

10/10 Excellent

Lynda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and helpful. The transportation staff were very helpful and friendly.
Stayed 2 nights in Apr 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable
Stayed 2 nights in Apr 2024

8/10 Good

Jacqueline

Traveled with family
Liked: Staff & service, property conditions & facilities
Helpful staff and clean rooms comfortable beds.
Stayed 1 night in Apr 2024

10/10 Excellent

Shelley

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, but is off beaten path a bit.
Stayed 1 night in Apr 2024

10/10 Excellent

Krystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great property! Please stay here!
Stayed 1 night in Apr 2024

10/10 Excellent

Donald, Cloverport

Fastest pickup from the airport - ever! Staff was super nice. Room is clean and love the walk in shower.
Stayed 1 night in Apr 2024

8/10 Good

Venus

Liked: Cleanliness, staff & service, property conditions & facilities
Night staff is approachable. But, maid service is mediocre.
Stayed 4 nights in Apr 2024

2/10 Terrible

Nathaniel, Fruitland

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
This was gross. The room smelled like an old moldy bathroom and hint of cigarette. There was a water damage hole on the bathroom ceiling. The bedding smelled musty. The hallway and elevator looked like it never gets cleaned. So disappointed. Not worth the rating on Expedia.
Stayed 1 night in Mar 2024
Response from Hinesh on Apr 12, 2024
I want to start by apologizing for your experience at the hotel. This is not normal for us and I will be looking into this matter with our staff to resolve and issue for futures guests.

10/10 Excellent

Mitch

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was exceptional, very clean facility, friendly staff, everything worked and was well maintained
Stayed 3 nights in Mar 2024

10/10 Excellent

Dexter E

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk was amazing. Breakfast was okay, but can be better. My room was clean and nice
Stayed 2 nights in Feb 2024

10/10 Excellent

Natasha D

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay for a great price!
Stayed 2 nights in Apr 2024

10/10 Excellent

Nancy

Stayed 1 night in Apr 2024

10/10 Excellent

LIsa

Stayed 1 night in Mar 2024

8/10 Good

Jeffrey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were too firm for my liking. Otherwise the motel is fine for a short stay.
Stayed 1 night in Apr 2024

8/10 Good

Ken

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient if you plan to visit NASA or Galveston.
Stayed 2 nights in Mar 2024

4/10 Poor

hector, El Paso

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor hotel conditions and none good dining around (just fast food).
Stayed 2 nights in Mar 2024
Response from Hinesh on Apr 3, 2024
I’m sorry the hotel did not meet your expectations. I would love to hear what hotel conditions you are referring to as we currently have the most renovated rooms in the area at a fair price with a free full deluxe breakfast and free WiFi.

10/10 Excellent

Tiffni

Liked: Cleanliness, staff & service, property conditions & facilities
nice
Stayed 1 night in Mar 2024

10/10 Excellent

Kristin

Stayed 1 night in Mar 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
I asked not to be placed near the elevator because it can be rather noisy. We were placed by the workout room and it was more noisy. All the doors seem to slam shut. Their breakfast was good. Loved the Texas shaped waffles.
Stayed 2 nights in Mar 2024

10/10 Excellent

Randy

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Clean and upgrades are excellent.
Stayed 1 night in Mar 2024

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Denis

Stayed 1 night in Mar 2024

10/10 Excellent

Bob

Stayed 1 night in Mar 2024

8/10 Good

Yvette

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 4 nights in Mar 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Andra

Stayed 2 nights in Jan 2024

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Super convenient to Houston Hobby airport with a free shuttle that runs on the 1/2 hour. It worked well when I got stranded in Houston due to a delayed flight.
Stayed 1 night in Mar 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Ndjsks
Stayed 1 night in Mar 2024

10/10 Excellent

Luis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-Excellent service -Cleanliness -Neat
Stayed 1 night in Mar 2024