Standard Room | In-room safe, desk, iron/ironing board, free WiFi

Reviews of Hotel El Dorado Hermosillo

3.5 out of 5
Hotel El Dorado Hermosillo
Blvd. García Morales #123-B, Col. El Llano , Hermosillo, SON

Reviews

8.6

Excellent

Rating 10 - Excellent. 488 out of 910 reviews" "
Rating 8 - Good. 260 out of 910 reviews" "
Rating 6 - Okay. 99 out of 910 reviews" "
Rating 4 - Poor. 29 out of 910 reviews" "
Rating 2 - Terrible. 34 out of 910 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Herbert, Rancho Cucamonga

O
Stayed 1 night in May 2024
Response from HOTEL EL DORADO HERMOSILLO on May 24, 2024
Agradecemos su preferencia & esperamos su proxima visita

10/10 Excellent

Gerardo Burgos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything.
Stayed 1 night in Mar 2024
Response from HOTEL EL DORADO HERMOSILLO on May 9, 2024
Hoping you are having a wonderful dayWe appreciate the good coments and reviewsLooking for your next visit Thanks for the preference

8/10 Good

jay

Traveled with partner
Liked: Staff & service, amenities
Very reasonable price and breakfast great and you get what you paid for
Stayed 1 night in Apr 2024
Response from HOTEL EL DORADO HERMOSILLO on Apr 30, 2024
We appreciate the good comments & also the good reviewsHoping for your next visit

10/10 Excellent

Victor M., Phoenix

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from HOTEL EL DORADO HERMOSILLO on Apr 25, 2024
Excelente DíaNos complace saber que tuvo una estancia agradable en base a sus reseñas. Agradecemos sus buenos puntajes así como su preferencia Quedando al servicio cuando lo necesite

2/10 Terrible

Jesús Francisco

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They denied me my reservation. I had to call corporate office to make them respect my reservation
Stayed 1 night in Apr 2024
Response from HOTEL EL DORADO HERMOSILLO on Apr 25, 2024
Excelente DíaEsperamos se encuentre excelente, al parecer puede que este presentando una confusión ya que en nuestros registros no tenemos detalle con su Reservación, se le brindo el servicio de manera correcta.Unico detalle presente fue queja de Huespedes por el consumo de sustancias indebidas en áreas publicas.Hotel el Dorado se reserva el servicio de admisión en circunstancias con detalles que no cumplan el reglamento.Recalcamos nuevamente que de nuestra parte en el servicio no se presenta detalle alguno.Esperamos se pueda aclarar la situación y quedamos atentos al servicio

10/10 Excellent

Anailen

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from HOTEL EL DORADO HERMOSILLO on Apr 24, 2024
Excelente DíaAgradecemos su buena Reseña esperando que el servicio & su estancia haya sido favorable Esperando por su próxima visita

2/10 Terrible

Jorge

Stayed 2 nights in Mar 2024
Response from HOTEL EL DORADO HERMOSILLO on Apr 8, 2024
Excelente DíaLamentamos si presento algún detalle en su Hospedaje, nos hubiera gustado recibir comentarios acerca de algún detalle presente en base a su reseñaQuedamos atentos al servicio en todo momento

8/10 Good

Emmanuel Contreras

Liked: Cleanliness, staff & service, property conditions & facilities
muy limpio y amables
Stayed 1 night in Mar 2024
Response from HOTEL EL DORADO on Mar 14, 2024
Agradecemos sus buenos comentarios & reseñaEsperando que su estancia haya sido agradableQuedamos atentos al servicio en todo momento Saludos Cordiales

2/10 Terrible

Ninoshka

They didn't want to take me to the airport when they offer a free shuttle. The beds was dirty and filthy.
Response from HOTEL EL DORADO HERMOSILLO on Mar 6, 2024
Hoping that you are having a good dayFor us it's a inconvenience to know about this kind of issue, because we don't deny any of our servicies.Maybe it was a misunderstood with the personal.We are going to keep working in the commentaries about the problems that you present in your visit with us

6/10 Okay

Carlos

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Había pasta de dientes embarrada en el lavamanos.
Stayed 1 night in Feb 2024
Response from HOTEL EL DORADO HERMOSILLO on Mar 5, 2024
Deseandole Excelente DíaLamentamos el inconveniente presentado en su estadía con nosotros, para nosotros es prioridad el entregar nuestro servicio al 100% Nuevamente una disculpa, pasaremos su reporte para que esta situación no se presente de nuevo.Agradeciendo su preferencia, quedamos atentos al servicio

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from HOTEL EL DORADO HERMOSILLO on Feb 28, 2024
Deseandole Excelente DíaAgradecemos su buena reseña, esperando que su estancia haya sido placentera & agradable.agradecemos nuevamente por su preferencia & quedamos atentos al servicio en todo momento

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from HOTEL EL DORADO HERMOSILLO on Feb 19, 2024
Deseandole buen día Nos percatamos de sus detalles en reseña, nos hubiera gustado que nos compartiera a detalle cuales fueron sus inconvenientes para poder trabajar sobre los detalles.Esperamos que su estancia haya sido dentro de lo que cabe favorable. esperando contar con una proxima visita para continuar brindando el servicio de calidad que nos caracteriza

10/10 Excellent

Stephen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniente en su ubicación para estar relativamente cercaa del aeropuerto. Servicio muy bueno.
Stayed 1 night in Feb 2024
Response from HOTEL EL DORADO HERMOSILLO on Feb 19, 2024
Excelente Día Esperamos que su estancia haya sido agradable y sin complicaciones. Agradecemos su preferencia & sus buenos comentarios. esto nos motiva a continuar brindando el servicio de calidad que nos caracteriza

10/10 Excellent

Luz Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good comfort
Stayed 2 nights in Feb 2024
Response from HOTEL EL DORADO HERMOSILLO on Feb 19, 2024
Deseandole Excelente DíaAgradecemos su preferencia & sus buenas reseñas esperando que su estancia haya sido favorable.

10/10 Excellent

Victor

Excellent place to rest
Stayed 1 night in Feb 2024
Response from HOTEL EL DORADO HERMOSILLO on Feb 16, 2024
We appreciate the good coments, hoping that you had a good stay with us.Thanks for the preference

8/10 Good

Bertha

Stayed 1 night in Feb 2024
Response from HOTEL EL DORADO HERMOSILLO on Mar 20, 2024
Agradecemos sus buenas reseñas esperando que se encuentre excelente

10/10 Excellent

Chih Feng

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2024
Response from HOTEL EL DORADO HERMOSILLO on Feb 12, 2024
Excelente DíaAgradecemos su preferencia, así como sus buenas reseñas, esperando que su estancia haya sido placentera Quedamos atentos al servicio en todo momento, en espera a su próxima visita Saludos Cordiales

10/10 Excellent

janice

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff very enthusiastic to help out.
Stayed 3 nights in Jan 2024
Response from HOTEL EL DORADO HERMOSILLO on Feb 6, 2024
Hope you are having a great dayWe appreciate that you had a good stay with us, its an honor to do the best we can to help our guests.Wondering for your next visit

10/10 Excellent

Annette

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast and staff
Stayed 2 nights in Feb 2024
Response from HOTEL EL DORADO HERMOSILLO on Feb 6, 2024
We appreciate the good reviews, hoping that you had a good stay with us.

4/10 Poor

Nohemy

Stayed 2 nights in Jan 2024
Response from HOTEL EL DORADO HERMOSILLO on Jan 30, 2024
Esperando se encuentre teniendo un excelente día, lamentamos cualquier detalle que pudo haberse presentado en su estancia, nos hubiera gustado haber estado enterados para atender sus detalles.Quedando atentos a su próxima visita y al servicio, agradecemos su preferencia

8/10 Good

GLENN, Ninette

Traveled with partner
Liked: Cleanliness, staff & service
Close to airport was a positive. A negative would be the quality of the furnishings.
Stayed 1 night in Jan 2024
Response from HOTEL EL DORADO HERMOSILLO on Jan 24, 2024
Thank you for the good reviews, we are sorry about the inconvenience about some of the details in the furniture in the room. We are working to solve this kind of issue so we can provide a quality room and service

10/10 Excellent

Joel

Traveled with family
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Jan 2024
Response from HOTEL EL DORADO HERMOSILLO on Jan 23, 2024
Esperando que su estancia haya sido agradable, agradecemos mucho su preferencia así como sus buenas reseñas de estadía.Esperamos contar con su próxima visita para continuar brindando el servicio de calidad que nos caracteriza

6/10 Okay

Yadira

Liked: Cleanliness, staff & service, property conditions & facilities
Good service
Stayed 1 night in Jan 2024
Response from HOTEL EL DORADO HERMOSILLO on Jan 13, 2024
Agradecemos sus buenos comentarios

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Dorado
Todo muy bien , de acuerdo al valor de lo que pagamos . Buen servicio y atención
Stayed 1 night in Dec 2023
Response from HOTEL EL DORADO HERMOSILLO on Jan 5, 2024
De parte del staff de HOTEL EL DORADO, agradecemos su preferencia, que su estancia haya sido agradable esperando contar con su próxima visita.

8/10 Good

jorge

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from HOTEL EL DORADO HERMOSILLO on Jan 31, 2024
Deseandole Excelente DíaAgradecemos su preferencia como sus buenas reseñas.Esperando que su estancia haya sido agradable

10/10 Excellent

Angel

Perfect service
Stayed 1 night in Dec 2023
Response from HOTEL EL DORADO HERMOSILLO on Dec 22, 2023
In name of the Hotel El Dorado, we appreciate that you had a wonderful stay with us.Hoping for your next visit to keep providing the good quality service that we had Have an Excelent Day

10/10 Excellent

rocio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great service, breakfast included was good really good and staff, specially Jesus
Stayed 5 nights in Dec 2023
Response from HOTEL EL DORADO HERMOSILLO on Dec 22, 2023
In name of the Hotel El Dorado, we appreciate that you had a wonderful stay with us.Hoping for your next visit to keep providing the good quality service that we had Have an Excelent Day

10/10 Excellent

christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place friendly host.
Stayed 1 night in Dec 2023
Response from HOTEL EL DORADO HERMOSILLO on Dec 22, 2023
From the front desk we hope that you had a great stay with us, hoping for your next visit to keep providing the good service thats is our quality

6/10 Okay

Mark

Traveled with partner
Disliked: Amenities
Is okay for 3 star hotel !
Stayed 1 night in Dec 2023
Response from HOTEL EL DORADO HERMOSILLO on Dec 22, 2023
In name of the Hotel El Dorado, we appreciate the good coments and also good reviewsHoping for your next visit to keep providing the good quality service that we had Have an Excelent Day

10/10 Excellent

Jorge

Liked: Property conditions & facilities, room comfort
100% Recomendable!
Lugar 100% recomendable para recargar batería. Trato amable por parte del personal. Angel en front desk. Alimentos muy ricos!
Stayed 1 night in Dec 2023
Response from HOTEL EL DORADO HERMOSILLO on Dec 22, 2023
De parte de Hotel El Dorado Hermosillo, agradecemos sus buenos comentarios, esto nos impulsa a continuar trabajando arduamente sobre nuestra calidad & atención.Esperando que su estancia haya sido placentera & por su próxima visita para continuar brindando el servicio de calidad que nos caracterizaExcelente Día

10/10 Excellent

Esther

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from HOTEL EL DORADO HERMOSILLO on Dec 11, 2023
Esperamos se encuentre teniendo excelente díaAgradecemos sus buenas reseñas esperando que su estancia haya sido favorable Esperando contar con su proxima visitaSaludos Cordiales

6/10 Okay

Rene

Traveled with partner
Not bad for the price
Stayed 4 nights in Nov 2023
Response from HOTEL EL DORADO HERMOSILLO on Nov 30, 2023
Agradecemos sus buenos comentarios esperando que su estancia haya sido placentera.Esperamos contar con una proxima visita para continuar otorgando la calidad y el servicio que nos caracterizan

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always stay here. Everything good and shuttle to the airport
Stayed 1 night in Nov 2023
Response from HOTEL EL DORADO HERMOSILLO on Dec 6, 2023
We are Thankful for the good coments and also the review.We are hoping that you had a pleasent stay with us, wondering for your next visit

8/10 Good

Lenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a nice hotel with helpful staff members. A convenient location, though off a main road, reasonably priced.
Stayed 9 nights in Nov 2023
Response from HOTEL EL DORADO HERMOSILLO on Nov 30, 2023
We appreaciate the good coments and also the good reviews.We hope that you had a pleaseant visit, hoping for your new visit Thanks for the preference

10/10 Excellent

Carolina

Stayed 1 night in Nov 2023
Response from HOTEL EL DORADO HERMOSILLO on Dec 22, 2023
Agradeciendo su buena reseña, esperamos que su estancia con nosotros haya sido placentera así como un favorable servicio de nuestro staffEsperando por su próxima visitaExcelente Día

8/10 Good

Ana Luisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Nov 2023
Response from HOTEL EL DORADO HERMOSILLO on Nov 30, 2023
Agradecemos sus buenos comentarios esperando que su estancia haya sido placentera.Esperamos contar con una proxima visita para continuar otorgando la calidad y el servicio que nos caracterizan

10/10 Excellent

Angel

Stayed 1 night in Nov 2023
Response from HOTEL EL DORADO HERMOSILLO on Dec 22, 2023
Agradecemos sus buenas reseñas, esperando que su estancia haya sido favorable así como nuestros servicios en el Hotel Deseandole Excelente Día

4/10 Poor

quetzalcoatl

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from HOTEL EL DORADO HERMOSILLO on Nov 24, 2023
De parte de Hotel El Dorado Hermosillo, nos gustaría haber sabido cuales detalles presento en su estadía por los detalles de puntuación en su reseña de visita, lamentamos cualquier inconveniente presentado en su estadia esperando contar con su proxima visita para continuar brindandole el servicio de calidad que nos caracteriza

10/10 Excellent

Salvador

Stayed 1 night in Nov 2023
Response from HOTEL EL DORADO HERMOSILLO on Dec 6, 2023
Agradecemos sus buenas reseñas esperando que su estancia haya sido placenterade igual manera agradecemos su preferencia, quedando atentos al servicio en todo momento

8/10 Good

Benito

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from HOTEL EL DORADO HERMOSILLO on Nov 13, 2023
Agradecemos sus buenas reseñas, esperando que su estancia con nosotros haya sido placentera.Agradecemos su preferencia & quedamos atentos al servicio en todo momento.Saludos Cordiales

8/10 Good

Javier

Stayed 1 night in Nov 2023
Response from HOTEL EL DORADO HERMOSILLO on Nov 13, 2023
Agradecemos sus buenas reseñas, esperando que su estancia con nosotros haya sido placentera.Agradecemos su preferencia & quedamos atentos al servicio en todo momento.Saludos Cordiales

10/10 Excellent

MARIA MAGDALENA

Liked: Cleanliness
Stayed 1 night in Nov 2023
Response from HOTEL EL DORADO HERMOSILLO on Nov 9, 2023
Agradecemos sus buenos comentarios & su preferencia esperando que su estancia haya sido favorable.Le esperamos en su próxima visita para continuar brindando el servicio de calidad que nos caracterizaExcelente Día

10/10 Excellent

Gaby

Stayed 1 night in Oct 2023
Response from HOTEL EL DORADO HERMOSILLO on Nov 9, 2023
Agradecemos sus buenos comentarios & su preferencia esperando que su estancia haya sido favorable.Le esperamos en su próxima visita para continuar brindando el servicio de calidad que nos caracterizaExcelente Día

8/10 Good

Dana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from HOTEL EL DORADO HERMOSILLO on Nov 9, 2023
Agradecemos sus buenos comentarios & su preferencia esperando que su estancia haya sido favorable.Le esperamos en su próxima visita para continuar brindando el servicio de calidad que nos caracterizaExcelente Día

10/10 Excellent

Emily

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good and I can recommended all my friends and family thanks for your service and see you soon.
Stayed 2 nights in Oct 2023
Response from HOTEL EL DORADO HERMOSILLO on Oct 31, 2023
Agradecemos sus buenas reseñas, esperando que su estancia haya sido placentera con nosotros, agradeciendo su preferencia quedamos atentos al servicio en todo momento Saludos Cordiales

10/10 Excellent

jose

Stayed 1 night in Oct 2023
Response from HOTEL EL DORADO HERMOSILLO on Oct 31, 2023
Agradecemos sus buenas reseñas, esperando que su estancia haya sido placentera con nosotros, agradeciendo su preferencia quedamos atentos al servicio en todo momento Saludos Cordiales

10/10 Excellent

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean property with easy and convenient access to airport. Restaurant served good food at great prices. Provided coffee maker in room but had to pay for coffee.
Stayed 1 night in Oct 2023
Response from HOTEL EL DORADO HERMOSILLO on Oct 31, 2023
Agradecemos sus buenas reseñas, esperando que su estancia haya sido placentera con nosotros, agradeciendo su preferencia quedamos atentos al servicio en todo momento Saludos Cordiales

10/10 Excellent

samantha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent value in this hotel. Rooms were spotless and roomy. Nice restaurant in hotel and great patio. Only criticism is they do not carts to take stuff up to your room. Definitely recommend though.
Stayed 1 night in Oct 2023
Response from HOTEL EL DORADO HERMOSILLO on Oct 25, 2023
From the staff of the HOTEL EL DORADO HERMOSILLO we apreciate that you had a enjoyable stay with us, wondering for your next visit.About the inconvenience with the carts, we are gonna work with this isue to keep improving in our place

8/10 Good

Manuela

Cozy stay
Small but very comfortable room. Reseption was very friendly. Restaurant is wonderful and secure parking. Would stay here again. Thank you
Stayed 1 night in Oct 2023
Response from HOTEL EL DORADO HERMOSILLO on Oct 25, 2023
Good morning, from the staff of the HOTEL EL DORADO HERMOSILLO, we are happy to know that you enjoyed your stay with us and also thankfull for the good reviews, hoping for your next visit to keep delivering the quality servicie that define us

10/10 Excellent

Joseph

Traveled with partner
Liked: Cleanliness, staff & service
Good food at the hotel restaurant at good prices. Extensive menu but slow service.
Stayed 1 night in Oct 2023
Response from HOTEL EL DORADO HERMOSILLO on Oct 25, 2023
Good morning, from the staff of the HOTEL EL DORADO HERMOSILLO, we are happy to know that you enjoyed your stay with us and also thankfull for the good reviews, hoping for your next visit to keep delivering the quality servicie that define us