Breakfast, lunch, dinner served; Fusion cuisine
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Reviews of Holiday Inn Hotel & Suites Hermosillo Aeropuerto, an IHG Hotel

3.5 out of 5
Holiday Inn Hotel & Suites Hermosillo Aeropuerto, an IHG Hotel
Av. Jesus Garcia Morales, Entre Blvd. Dr. Antonio Quiroga Y, Hermosillo, SON

Reviews

9.4

Exceptional

Rating 10 - Excellent. 368 out of 507 reviews" "
Rating 8 - Good. 107 out of 507 reviews" "
Rating 6 - Okay. 15 out of 507 reviews" "
Rating 4 - Poor. 9 out of 507 reviews" "
Rating 2 - Terrible. 8 out of 507 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Domingo

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 2 nights in May 2024

10/10 Excellent

Ramiro Zamora

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professional staff and clean
Stayed 1 night in May 2024

10/10 Excellent

Peter

Stayed 2 nights in Apr 2024

10/10 Excellent

German

Liked: Cleanliness, amenities, property conditions & facilities
Very convenient to the airport
Stayed 4 nights in Apr 2024

4/10 Poor

Jose, Sahuarita

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
They did not clean or change towels, Also AC broken and had to change room at 4am, terrible sleep for the first day. They need to pay more attention to maintenance and room service.
Stayed 2 nights in Apr 2024

10/10 Excellent

Cynthia, Oak Leaf

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms & restaurant were very clean. The staff was very professional and friendly. I would stay there again.
Stayed 5 nights in Mar 2024

10/10 Excellent

adela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Jose

Hotel is not in good condition
Stayed 1 night in Mar 2024

10/10 Excellent

mark, Phoenix

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s overall an excellent place to stay.
Stayed 1 night in Mar 2024

10/10 Excellent

mark, Phoenix

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Transportation to the airport
Stayed 1 night in Mar 2024

8/10 Good

robert

Stayed 1 night in Mar 2024

10/10 Excellent

Ana, Tucson

Stayed 1 night in Mar 2024

8/10 Good

Ricardo, Tucson

Stayed 1 night in Mar 2024

8/10 Good

Cipriano

Stayed 1 night in Mar 2024

10/10 Excellent

C Kirk

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Did not like the fact that curtains would not close by design. Good luck sleeping in once the sun comes up.
Stayed 1 night in Feb 2024

10/10 Excellent

Angelica, Tucson

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love that there is overnight parking available to guest and transportation to airport!
Stayed 1 night in Feb 2024

10/10 Excellent

Scott, phoenix

Stayed 1 night in Feb 2024

10/10 Excellent

VALERIE

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it ❤️❤️ Every one was so nice and clean room and with breakfast and all included in stay had it easier
Stayed 2 nights in Feb 2024

8/10 Good

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for a short stay in Hermosillo
Everything was as expected for the Holiday Inn Group. We had a very nice stay.
Stayed 2 nights in Jan 2024

10/10 Excellent

Ana

Stayed 1 night in Jan 2024

6/10 Okay

Javier

Liked: Cleanliness, staff & service
Needs maintenance
Stayed 2 nights in Jan 2024

10/10 Excellent

Marithza

Stayed 1 night in Jan 2024

10/10 Excellent

Mary, Priceville

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent room. Our dinner at the HI restaurant was wonderful.
Stayed 1 night in Jan 2024

10/10 Excellent

Sergio

Stayed 2 nights in Dec 2023

2/10 Terrible

Jade

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 12 nights in Dec 2023

8/10 Good

OMAR

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente! Lo recomiendo!
Stayed 1 night in Nov 2023

8/10 Good

Karen L

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There were 20 in our party so we spent most of our time around the pool. We were there for the Men's U18 World Softball Championship for 11 days and would have enjoyed seeing the country, the city and enjoying some sights. The Holiday Inn Aeropuerto was a great hotel, it was the city itself that was a disappointment for us. The staff in all areas were courteous, friendly and helpful. Thankfully the restaurant had wonderful food since there was very little choice in the area. The dryer had bearing problems and marked up or destroyed everyone's laundry. The hotel staff washed our clothes and got out the marks, closed the laundry facilities and were arranging for a new dryer. There was very little to do in Hermosillo and nothing to see if you did go for a walk in this industrial area. The little stores around the area supplied us with what we needed to get started, then Uber took us everywhere we needed to go. The surrounding area had garbage strewn everywhere but we felt safe whenever we went out. We found a young Uber driver, Axel, who spoke English so we kept him for a week. He was amazing and took us through parts of the town we otherwise wouldn't have seen on our way to and from the Stadium. He gave us commentary on his City and the places we should see and food we should enjoy. Axel made our trip worthwhile.
Stayed 10 nights in Nov 2023

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was wonderful.
Stayed 8 nights in Nov 2023

10/10 Excellent

Rene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we have stayed in other hotels in the area and no hotel compares to this one... beds are super comfortable pillows are soft and the best part is closer to the airport. i will stay here definitely every-time i come to Hermosillo
Stayed 1 night in Nov 2023

10/10 Excellent

Miriam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Las recepcionistas muy amables, siempre contestaron mis preguntas y muy accesible con el servicio.
Stayed 1 night in Nov 2023

4/10 Poor

Garry, Boyle

Stayed 1 night in Oct 2023

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Ricardo, Tucson

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the careful attention to cleanliness and management's kind consideration in helping us resolve a reservation issue. We will most certainly be back!
Stayed 2 nights in Oct 2023

10/10 Excellent

Ron

Stayed 1 night in Oct 2023

10/10 Excellent

Ricardo, Tucson

Stayed 1 night in Sep 2023

8/10 Good

ruben

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staf
Stayed 1 night in Jul 2023

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place, clean staff were Really helpful. Parking was great with security walking around all night.
Stayed 2 nights in Jul 2023

10/10 Excellent

Abdiel Keni Cota

Stayed 1 night in Jul 2023

8/10 Good

david

Stayed 1 night in Jul 2023

10/10 Excellent

Jose, Rio Rico

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and helpful staff. Convenient location. Transportation to the airport
Stayed 1 night in Jun 2023

2/10 Terrible

Ariana

Stayed 1 night in Jun 2023

10/10 Excellent

Jesús

Stayed 1 night in Jun 2023

2/10 Terrible

Angel

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad service
Stayed 2 nights in Jun 2023

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

8/10 Good

Beatriz A.

Traveled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
breakfast buffet was very good with violin been played on background. Very nice staff, comfortable bed, clean rooms!
Stayed 1 night in May 2023

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safety was perfect.
Stayed 1 night in Apr 2023

10/10 Excellent

Paul

Stayed 1 night in Apr 2023

10/10 Excellent

German

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service, excellent attention and convenient location
Stayed 3 nights in Apr 2023

4/10 Poor

Dianna

Stayed 2 nights in Apr 2023

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional
Stayed 1 night in Apr 2023