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Altstadt Hotel

Hotel in Heidelberg, near Heidelberg Castle

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June 2024

Altstadt Hotel

Photo gallery for Altstadt Hotel

Quadruple Room | Minibar, in-room safe, desk, soundproofing
Exterior
Daily buffet breakfast (EUR 10 per person)
Shower, hair dryer, towels
Triple Room | Minibar, in-room safe, desk, soundproofing

Overview of Altstadt Hotel

Reviews
7.6

Good

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry

Check out the area

Map
Sankt-Anna-Gasse 9, Heidelberg, BW, 69117
  • Popular LocationMarktplatz16 min walk
  • Popular LocationHeidelberg Castle4 min drive
  • Popular LocationUniversity of Heidelberg New Campus4 min drive
  • AirportFrankfurt (FRA-Frankfurt Intl.)58 min drive
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Room options

View all photos for Double Room

Double Room | Minibar, in-room safe, desk, soundproofing

Double Room

Highlights

Soundproofed
Heating
TV
Hair dryer
Minibar
Cable channels
Desk
In-room safe
  • 194 sq ft
  • Sleeps 3
  • 1 Double Bed OR 1 Queen Bed

View all photos for Single Room

Single Room | Minibar, in-room safe, desk, soundproofing

Single Room

Highlights

Soundproofed
Heating
TV
Hair dryer
Minibar
Cable channels
Desk
In-room safe
  • 151 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Quadruple Room

Quadruple Room | Minibar, in-room safe, desk, soundproofing

Quadruple Room

Highlights

Soundproofed
Heating
TV
Private bathroom
Hair dryer
Minibar
Cable channels
Desk
  • Sleeps 4
  • 2 Queen Beds

View all photos for Triple Room

Triple Room | Minibar, in-room safe, desk, soundproofing

Triple Room

Highlights

Soundproofed
Heating
TV
Hair dryer
Minibar
Cable channels
Desk
In-room safe
  • 194 sq ft
  • Sleeps 3
  • 3 Twin Beds

Similar properties

Walk to Marktplatz

Exterior

Hotel Bayrischer Hof

Bergheim
Pet friendly
Free WiFi
Breakfast available
Parking available
8.4 out of 10, Very Good, (884)
The price is $103
$111 total
includes taxes & fees
May 7 - May 8
Hotel Bayrischer Hof

About the neighborhood

Heidelberg

Altstadt Hotel is located in Heidelberg. Odenwald-Vosges Trail and AQWA Walldorf are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Christ and Verkehrsverein Heidelberg e.V.. Looking to enjoy an event or a game while in town? See what's happening at Hockenheim Racing Track or SAP Arena. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails.
Visit our Heidelberg travel guideOpens in a new window

What's nearby

  • University of Heidelberg Old Campus - 12 min walk
  • Church of the Holy Spirit - 15 min walk
  • Marktplatz - 16 min walk
  • Heidelberg Castle - 4 min drive
  • University of Heidelberg New Campus - 4 min drive

Getting around

  • Heidelberg Seegarten Tram Stop - 6 min walk
  • Heidelberg-Weststadt/Südstadt S-Bahn - 18 min walk
  • Frankfurt Airport (FRA) - 59 min drive

Restaurants

  • Coffee Nerd - 3 min walk
  • Mahlzeit - 3 min walk
  • Wiener Feinbäckerei Heberer GmbH - 2 min walk
  • Arbil Imbiss - 2 min walk
  • Fresko - 2 min walk

About this property

Altstadt Hotel

Property highlights
Close to Heidelberg Castle, Altstadt Hotel provides amenities like laundry facilities. Stay connected with free in-room WiFi.
Additional perks include:
  • Buffet breakfast (surcharge), express check-out, and express check-in
  • Laundry services, tour/ticket assistance, and luggage storage
  • Multilingual staff, smoke-free premises, and a front-desk safe
Room features
All guestrooms at Altstadt Hotel have amenities such as free WiFi and safes, as well as sound-insulated walls and minibars.
Extra amenities include:
  • Showers and hair dryers
  • TVs with cable channels
  • Heating, desks, and phones

Languages

Bulgarian, English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 16.50 per day)

Food and drink

  • Weekday buffet breakfast available 7:30 AM to 10:00 AM for a fee: EUR 10 for adults and EUR 8 for children

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Multilingual staff
  • No housekeeping service
  • Tour and ticket assistance

Accessibility

  • No elevator

More

  • 1 building
  • 3 floors
  • Built in 1906
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shower
  • Towels

Entertainment

  • TV with cable channels

Food and drink

  • Minibar

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 11:00 AM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk, lockbox

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 4 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 8.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 10 for adults and EUR 8 for children
  • Nearby parking fee: EUR 16.50 per day (1640 ft away)
  • Crib (infant bed) fee: EUR 8.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Cashless transactions are available

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Altstadt Hotel Heidelberg
Altstadt Heidelberg
Altstadt Hotel Hotel
Altstadt Hotel Heidelberg
Altstadt Hotel Hotel Heidelberg

Frequently asked questions

Is Altstadt Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Altstadt Hotel?

As of May 2, 2024, prices found for a 1-night stay for 2 adults at Altstadt Hotel on May 8, 2024 start from $137.58, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Altstadt Hotel?

Check-in start time: 2 PM; Check-in end time: 8 PM.

What time is check-out at Altstadt Hotel?

Check-out is at 11 AM.

Where is Altstadt Hotel located?

Situated in Heidelberg, this hotel is within 1 mi (2 km) of Neckar Valley-Odenwald Nature Park and Heidelberg Castle. Christ and Deutsches Verpackungs Museum are also within 5 minutes. Heidelberg Seegarten Tram Stop is 6 minutes by foot and Heidelberg-Weststadt/Südstadt S-Bahn is 18 minutes.

Altstadt Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 21 out of 107 reviews" "
Rating 8 - Good. 49 out of 107 reviews" "
Rating 6 - Okay. 27 out of 107 reviews" "
Rating 4 - Poor. 5 out of 107 reviews" "
Rating 2 - Terrible. 5 out of 107 reviews" "

8.4/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed a great stay and generous support
Stayed 3 nights in Dec 2023

10/10 Excellent

JOHN, Pittsburgh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotels meet various needs for various travelers. If you want a small, inexpensive, comfortable and clean hotel in Heidelberg, Germany at an outstanding location near the historic center of the city, operated by a very small, hard-working honest staff, the Altstadt could be the place for you. Given these realities, the services available at upper-class chain hotels are not there. Nor is there parking on the property. But if you arrive by air and train, are self sufficient and patient, the Altstadt could be perfect. I would gladly stay there again.
Stayed 6 nights in Sep 2023

10/10 Excellent

Carmen Florencia

Stayed 2 nights in Jun 2023

8/10 Good

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
The check in process was terrible. We were not given a booking number from expedia only an itinerary number. So we could not get our key. We had to pay roaming charges and call expedia to get assitance because we could not contact anyone using the phone number provided by Altstadt because it is just an automated message that hangs up at the end. There is clearly a miscommunication between Altstadt and expedia because we were not given the correct information to properly check in and it was a poor experience for us.
Stayed 2 nights in Sep 2022

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Can't physically get into Hotel
We couldn't get into the hotel. We were later told this hotel has an entry code email sent to guest for entry. However this code is only on sent to those lucky enough to book on certain websites. Hotels.com is not one of them. So we showed up before the advertised check-in time to find no one at reception, a key box without a code, and a phone numer that goes straight to voicemail. Just before giving up and booking another hotel, by chance someone came by and let us in. This is not a position anyone should be put in. If there is any chance of this happing to your guest you should fix this right away. However, after going back through the reviews we found others with this issue back to 2017. We fail to believe that they are in unaware of this recurring problem. Low cost solutions that randomly leave paying customers on the street is unacceptable!
Stayed 2 nights in Aug 2022

10/10 Excellent

Janet, Lake City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is no puff and nonsense lacey frills but it is quaint, old world classic; clean, comfortable and convenient.
Stayed 3 nights in Jun 2022

10/10 Excellent

Verified traveler

Stayed 3 nights in Nov 2019

8/10 Good

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Small but clean room. Few amenities. No ac. But staff were very helpful and friendly. Location was excellent.
Stayed 5 nights in Jul 2018

6/10 Okay

Gloria

Liked: Cleanliness
Disliked: Room comfort
This is not a 3 stars hotel
If you book by hotels.com, no one gives you any info on how to check in if you arrive late. The reception was supposed to be open until 20:00. I arrived at 19:55 (because of late trains) and no one was there. No one answered the telephone number that is on hotels.com. I desperately asked another hotel reception to help me (I don't speak German). They finally succeded in contacting someone of the hotel (I don't know how) and they told me to use the reservation number to get the key by a machine. The number, anyway, was different from the hotel.com reservation number so still I haven't understand which number you were meant to enter... but on top of that, this is not a 3 stars hotel by far. Maximum 2. Cheap and anonymous furniture, very small bathroom. The positive thing is the kindness of the reception guy during breakfast.
Stayed 2 nights in Jun 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A fun experience,
This is an unassuming little hotel in the most convenient spot. It doesn’t have a lobby or elevator, no refrigerator, kettle or microwave. But what it did have was the most comfortable bed, cozy suite with a little balcony and nice view out back. They washed our clothes for a small fee and were very helpful and friendly. Loved our stay,
Stayed 8 nights in May 2018