You'll also enjoy the following perks during your stay:
An area shuttle, an electric car charging station, and free newspapers
Wedding services, tour/ticket assistance, and ATM/banking services
Luggage storage, a front-desk safe, and a porter/bellhop
Room features
All guestrooms are individually furnished, and offer comforts such as heated floors and laptop-friendly workspaces, as well as thoughtful touches like free WiFi and safes.
Free buffet breakfast available daily 7:30 AM to 10:30 AM
A bar/lounge
A restaurant
Things to do
Playground
Sauna
Shopping
Ski passes
Ski storage
Family friendly
Laundry facilities
Playground
Soundproofed rooms
Conveniences
ATM
Free newspapers in lobby
Laundry facilities
Limited-hour front desk
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Wedding services
Outdoors
Garden
On a lake
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Bathroom emergency pull cord
Grab bar near toilet
No elevator
More
3 buildings
3 floors
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Hair dryer
Shampoo
Slippers
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels
Food and drink
Minibar
More
Desk
Heated floor
Heating
Individual furnishings
Laptop workspace
Phone
Safe
Soundproofed rooms
Policies
Check-in
Late check-in subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival
This property consists of 3 historic buildings built in the 13th, 17th, and 19th centuries. Annex buildings do not have elevators and are within 0.25 miles (400 meters) of the main building. The main building houses the reception, restaurant, breakfast room and sauna facility. Requests for room assignment in a certain building cannot be guaranteed and are subject to availability.
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property does not have elevators
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Property is also known as
Hallstatt Heritage Hotel
Heritage Hallstatt
Heritage Hotel Hallstatt
Hotel Hallstatt
Hotel Heritage Hallstatt
Heritage Hotel Hallstatt Hotel
Heritage Hotel Hallstatt Hallstatt
Heritage Hotel Hallstatt Hotel Hallstatt
Heritage Hotel Hallstatt Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 529 out of 1003 reviews" "
10 - Excellent
529
Rating 8 - Good. 324 out of 1003 reviews" "
8 - Good
324
Rating 6 - Okay. 78 out of 1003 reviews" "
6 - Okay
78
Rating 4 - Poor. 37 out of 1003 reviews" "
4 - Poor
37
Rating 2 - Terrible. 35 out of 1003 reviews" "
2 - Terrible
35
9.0/10
Cleanliness
8.4/10
Staff & service
8.8/10
Amenities
8.6/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
4/10 Poor
ben
May 1, 2024
check in lady who wear spectacles very rude , show black face while we check in , very bad
Very helpful and polite staff. Stored our luggage for a few extra hours so that we could explore the town. Lovely room with a lake view. Highly recommend
Pictur postcard hotel in a picture postcard mountain town
John
Stayed 1 night in Apr 2024
6/10 Okay
Jing Luen
Traveled with family
Apr 14, 2024
Liked: Cleanliness, staff & service, amenities
Make sure you get the main building room. We stayed for 2 nights and was assigned to the rooms that is 300m building away. The lake view is different than the original room.
The room keys didn’t work for first day and second day.. front desk asked me to walk back to the main building to fix it.
The stay is very pleasant in this hearty hotel. It is located conveniently next to the ferry pier. My room is spacious and on the top floor with a balcony facing the lake. The view is just unbeatable. The amenities provided in the room are in high quality. A nice breakfast is included.
2nd stay at Heritage - previously in junior suite, this time in lake view deluxe. Great views from main house Kainz. Room was comfortable with free water and coffee machine and fridge. They have renovated downstairs reception and restaurant, not much more space but feels more modern. The food at dinner and service were excellent and value for money. The breakfast was good but lacked variety. The only negatives relate to poor housekeeping not replacing items and a waitress in the restaurant with her hair up and big earrings who was so rude and difficult with guests - telling off everyone. The other waiters were helpful and polite. People are paying her wages who stay here and she should show some more respect in customer service matters - maybe retrain her or put here back of house please. Property has nice sauna in top floor. Overall enjoyable stay. Thanks.