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Reviews of Hotel Playa de Cortes

3 out of 5
Hotel Playa de Cortes
Bahia de Bacochibampo S/N, Col Miramar, Guaymas, SON

Reviews

7.6

Good

Rating 10 - Excellent. 274 out of 822 reviews" "
Rating 8 - Good. 263 out of 822 reviews" "
Rating 6 - Okay. 153 out of 822 reviews" "
Rating 4 - Poor. 61 out of 822 reviews" "
Rating 2 - Terrible. 71 out of 822 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Ubaldo

Traveled with group, Business traveler
Disliked: Amenities, property conditions & facilities
Parking space
Stayed 2 nights in Apr 2024

10/10 Excellent

Mike

Stayed 1 night in Apr 2024

6/10 Okay

Clariza, Tucson

Traveled with family
Liked: Cleanliness, staff & service
Historic family hotel on the beach. Beach not really for swimming, but hotels grounds are nice, views excellent, restaurant delicious and the pool is nice. Property needs upgrading. New shower heads and furniture would be much better. Not luxury but fine for short family getaway.
Stayed 3 nights in Mar 2024

10/10 Excellent

Laura celina

Stayed 1 night in Feb 2024
Response from HOTEL on Mar 13, 2024
GRACIAS POR SU PREFERENCIA,ES UN PLACER QUE SU ESTANCIA HAYA SIDO DE SU AGRADO, LA ESTAREMOS ESPERANDO PRONTO, EXCELENTE DÍA

4/10 Poor

Mario

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel has a lot of potential, but it needs to be renovated. Old furniture, cold swimming pool, room doors don't close correctly, bed pillows very old, water heaters routinely shut off.
Response from HOTEL on Mar 13, 2024
GRACIAS POR HACERNOS LLEGAR SU OPINIÓN, GRACIAS A ESTOS COMENTARIOS TRABAJAMOS PARA PODER BRINDAR UN MEJOR SERVICIO.

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the history of this place
Stayed 1 night in Feb 2024
Response from HOTEL on Mar 13, 2024
GRACIAS POR SU PREFERENCIA,ES UN PLACER QUE SU ESTANCIA HAYA SIDO DE SU AGRADO, LA ESTAREMOS ESPERANDO PRONTO, EXCELENTE DÍA

6/10 Okay

Jo-Anne

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Restaurant food and service has deteriorated since last year but it was a slow time of the year.
Stayed 1 night in Dec 2023

10/10 Excellent

Savannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Special place in a special land
A very good experience
Stayed 1 night in Dec 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful old style hotel
Stayed 1 night in Dec 2023

8/10 Good

CARMEN SUSANA

Stayed 1 night in Nov 2023

10/10 Excellent

Theodore

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Steeped in history, elegant, perfect location, excellent menu. La Playa de Cortes is aging well. Glitches due to age are minor.
Stayed 2 nights in Nov 2023
Response from hotel on Nov 17, 2023
GRACIAS POR SU PREFERENCIA,ES UN PLACER QUE SU ESTANCIA HAYA SIDO DE SU AGRADO, LA ESTAREMOS ESPERANDO PRONTO, EXCELENTE DÍA

8/10 Good

Paul

Liked: Staff & service
Disliked: Amenities
This is a quaint, rustic hotel that apparently is very popular for wedding receptions. It reminds me of American Western movies/tv shows that depict Mexican/Spanish style haciendas. The staff was very helpful, and provided any assistance I needed. Most of the people where bi-lingual, so communications was not a problem. The Hotel Playa de Cortes is located in an isolated area with beach side vistas. When there are no wedding receptions, it is very quiet. Although the rooms are old, the beds are comfortable. Absent was a coffee make, or a mini fridge. Would have been a nice touch to a pleasant stay.
Stayed 4 nights in Oct 2023
Response from hotel on Nov 17, 2023
GRACIAS POR SU PREFERENCIA,ES UN PLACER QUE SU ESTANCIA HAYA SIDO DE SU AGRADO, LA ESTAREMOS ESPERANDO PRONTO, EXCELENTE DÍA

10/10 Excellent

Nancy

Stayed 1 night in Oct 2023
Response from hotel on Nov 17, 2023
GRACIAS POR SU PREFERENCIA,ES UN PLACER QUE SU ESTANCIA HAYA SIDO DE SU AGRADO, LA ESTAREMOS ESPERANDO PRONTO, EXCELENTE DÍA

10/10 Excellent

Jesús Eduardo

Stayed 1 night in Sep 2023
Response from hotel on Nov 17, 2023
GRACIAS POR SU PREFERENCIA,ES UN PLACER QUE SU ESTANCIA HAYA SIDO DE SU AGRADO, LA ESTAREMOS ESPERANDO PRONTO, EXCELENTE DÍA

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from hotel on Nov 17, 2023
GRACIAS POR SU PREFERENCIA,ES UN PLACER QUE SU ESTANCIA HAYA SIDO DE SU AGRADO, LA ESTAREMOS ESPERANDO PRONTO, EXCELENTE DÍA

10/10 Excellent

MARIA EUGENIA

Stayed 1 night in Sep 2023
Response from hotel on Nov 17, 2023
GRACIAS POR SU PREFERENCIA,ES UN PLACER QUE SU ESTANCIA HAYA SIDO DE SU AGRADO, LA ESTAREMOS ESPERANDO PRONTO, EXCELENTE DÍA

8/10 Good

luis, Lindenhurst

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 2 nights in Sep 2023
Response from hotel on Nov 17, 2023
GRACIAS POR SU PREFERENCIA,ES UN PLACER QUE SU ESTANCIA HAYA SIDO DE SU AGRADO, LA ESTAREMOS ESPERANDO PRONTO, EXCELENTE DÍA

6/10 Okay

Yolanda

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Great ocean view ! The staff was very friendly.
Stayed 1 night in Sep 2023
Response from hotel on Nov 17, 2023
GRACIAS POR SU PREFERENCIA,ES UN PLACER QUE SU ESTANCIA HAYA SIDO DE SU AGRADO, LA ESTAREMOS ESPERANDO PRONTO, EXCELENTE DÍA

4/10 Poor

JORGE ALEJANDRO

Stayed 2 nights in Sep 2023
Response from hotel on Nov 17, 2023
GRACIAS POR HACERNOS LLEGAR SU OPINIÓN, GRACIAS A ESTOS COMENTARIOS TRABAJAMOS PARA PODER BRINDAR UN MEJOR SERVICIO.

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Héctor

Stayed 2 nights in Aug 2023
Response from hotel on Sep 8, 2023
GRACIAS POR SU PREFERENCIA,ES UN PLACER QUE SU ESTANCIA HAYA SIDO DE SU AGRADO, LA ESTAREMOS ESPERANDO PRONTO, EXCELENTE DÍA

10/10 Excellent

Azucena

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been coming here for 8 years. It never disappoints. The quietness is very important because I come here to relax and gather my thoughts. I couldn’t be any happier.
Stayed 1 night in Aug 2023
Response from hotel on Sep 8, 2023
GRACIAS POR SU PREFERENCIA,ES UN PLACER QUE SU ESTANCIA HAYA SIDO DE SU AGRADO, LA ESTAREMOS ESPERANDO PRONTO, EXCELENTE DÍA

10/10 Excellent

Fermin

Liked: Property conditions & facilities
Stayed 3 nights in Jul 2023
Response from hotel on Sep 8, 2023
GRACIAS POR SU PREFERENCIA,ES UN PLACER QUE SU ESTANCIA HAYA SIDO DE SU AGRADO, LA ESTAREMOS ESPERANDO PRONTO, EXCELENTE DÍA

6/10 Okay

Veronica

Liked: Staff & service
Muy caro para no contar con buenas toallas de baño , almohadas muy duras , necesita un poco mas de cuidado !!
Stayed 2 nights in Jun 2023

10/10 Excellent

efrain

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service
Stayed 1 night in Jul 2023
Response from playa de cortes on Jul 5, 2023
GRACIAS POR SU PREFERENCIA,ES UN PLACER QUE SU ESTANCIA HAYA SIDO DE SU AGRADO, LA ESTAREMOS ESPERANDO PRONTO, EXCELENTE DÍA

4/10 Poor

LUIS EDUARDO, SAN DIEGO

Business traveler, Traveled with partner
Disliked: Property conditions & facilities
The place is to old nees a remodalation to meet the need of today travelers every thing is okd no receptacle in the room wifi very slow I'll never come back to this place
Stayed 1 night in Jun 2023
Response from playa de cortes on Jul 5, 2023
GRACIAS POR HACERNOS LLEGAR SU OPINIÓN, GRACIAS A ESTOS COMENTARIOS TRABAJAMOS PARA PODER BRINDAR UN MEJOR SERVICIO.

8/10 Good

José Ricardo

Stayed 1 night in Jun 2023
Response from playa de cortes on Jul 5, 2023
GRACIAS POR SU PREFERENCIA,ES UN PLACER QUE SU ESTANCIA HAYA SIDO DE SU AGRADO, LA ESTAREMOS ESPERANDO PRONTO, EXCELENTE DÍA

2/10 Terrible

Jose

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023
Response from playa de cortes on Jul 5, 2023
GRACIAS POR HACERNOS LLEGAR SU OPINIÓN, GRACIAS A ESTOS COMENTARIOS TRABAJAMOS PARA PODER BRINDAR UN MEJOR SERVICIO.

8/10 Good

Claudia Gpe

Stayed 1 night in Jun 2023
Response from playa de cortes on Jul 5, 2023
GRACIAS POR SU PREFERENCIA,ES UN PLACER QUE SU ESTANCIA HAYA SIDO DE SU AGRADO, LA ESTAREMOS ESPERANDO PRONTO, EXCELENTE DÍA

2/10 Terrible

Roberto

Stayed 1 night in Jun 2023

2/10 Terrible

rosalba

Traveled with group
Disliked: Cleanliness, staff & service
It’s old and over price dirty and the staff no friendly
Stayed 2 nights in Jun 2023
Response from playa de cortes on Jul 5, 2023
GRACIAS POR HACERNOS LLEGAR SU OPINIÓN, GRACIAS A ESTOS COMENTARIOS TRABAJAMOS PARA PODER BRINDAR UN MEJOR SERVICIO.

4/10 Poor

Gabriel

Traveled with partner, Traveled with pets
Disliked: Cleanliness, staff & service, property conditions & facilities
Had a bad experience with front office staff not very friendly manager! This will be my 3rd year staying at Guaymas/San Carlos and will never stay there again! I will make sure my friends and family know that..!!
Stayed 3 nights in Jun 2023
Response from playa de cortes on Jul 5, 2023
GRACIAS POR HACERNOS LLEGAR SU OPINIÓN, GRACIAS A ESTOS COMENTARIOS TRABAJAMOS PARA PODER BRINDAR UN MEJOR SERVICIO.

4/10 Poor

Debra

Disliked: Property conditions & facilities
The room was very old and not updated the window in the bathroom was broken the lights had mold in them the light was pulled out of the wall the light fixture. There was very limited menu
Stayed 1 night in Jun 2023
Response from playa de cortes on Jul 5, 2023
GRACIAS POR HACERNOS LLEGAR SU OPINIÓN, GRACIAS A ESTOS COMENTARIOS TRABAJAMOS PARA PODER BRINDAR UN MEJOR SERVICIO.

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023
Response from playa de cortes on Jul 5, 2023
GRACIAS POR SU PREFERENCIA,ES UN PLACER QUE SU ESTANCIA HAYA SIDO DE SU AGRADO, LA ESTAREMOS ESPERANDO PRONTO, EXCELENTE DÍA

6/10 Okay

Michelle

Traveled with group, Traveled with family
Liked: Staff & service
Disliked: Cleanliness
The service at the hotel was top notch, however it did not make up for the filthiness of the property, including our room. I paid extra for a junior suite and it was in disrepair and appeared to not have been cleaned in ages. There were hot Cheetos handprints on the walls, stains, dust in every corner of the floor, furniture and ceiling. The bedding had been washed and the bathroom was very clean, but everything else was not. The view from the room was amazing and that was the best part of our stay. They also have a super cool water park that my daughter really enjoyed. Overall, This whole property needs an upgrade, I give it a 2 star max.
Stayed 1 night in Jun 2023
Response from playa de cortes on Jul 5, 2023
GRACIAS POR HACERNOS LLEGAR SU OPINIÓN, GRACIAS A ESTOS COMENTARIOS TRABAJAMOS PARA PODER BRINDAR UN MEJOR SERVICIO.

8/10 Good

Bruce

Stayed 4 nights in Jun 2023
Response from playa de cortes on Jul 5, 2023
GRACIAS POR SU PREFERENCIA,ES UN PLACER QUE SU ESTANCIA HAYA SIDO DE SU AGRADO, LA ESTAREMOS ESPERANDO PRONTO, EXCELENTE DÍA

8/10 Good

Luis Martin

Stayed 1 night in Jun 2023
Response from playa de cortes on Jul 5, 2023
GRACIAS POR SU PREFERENCIA,ES UN PLACER QUE SU ESTANCIA HAYA SIDO DE SU AGRADO, LA ESTAREMOS ESPERANDO PRONTO, EXCELENTE DÍA

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Cortéz
Overall it was an amazing experience. Very clean and the staff was very polite and helpful. If I had to complain about anything it would have been the shower heads are bad and spray water all over the place. I still loved my stay and will definitely be back with more friends.
Stayed 2 nights in May 2023
Response from hotel playa de cortes on Jul 5, 2023
GRACIAS POR SU PREFERENCIA,ES UN PLACER QUE SU ESTANCIA HAYA SIDO DE SU AGRADO, LA ESTAREMOS ESPERANDO PRONTO, EXCELENTE DÍA

6/10 Okay

Gabriela

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
No puedo creer queEL DUEÑO de esta propiedad tenga a personas que simplemente no les importe sus clientes!! Párese todo bien hasta que necesitas algo ! Si necesitas algo para hacerte la estancia sea mejor siempre es un NO se puede !!! Era mi segunda vez aquí , la primera vez no necesite de nada y me dieron un cuarto con una vista espectacular aunque el hotel es viejo y estaban sucias las instalaciones no importo ! Esta vez comp4e el mismo tipo de cuarto per9!esta vez me dieron uno más chico abajo,la vista media y el resto a una pared horribl pedí el cambio y me dijeron que no que tendría que esperar les dije que si pero luego dijeron no se puede ! La primer- vez éramos dos personas y me dieron un cuarto grande esta vez pague 4 personas que se note Pague porque te cobran extra cada persona y me dieron un cuarto más chico con mala vista y 3 toallas !!! Aquí estuvo el problema esta gente prefiere un mala reseña que ofrecer más toallas !!! Fui a pedir más toallas en la recepción y me dijeron que el cuarto venía con tres y no más ! Les comenté que éramos cuatro y que pague por la persona extra y me dijeron que así era que allí son 3!toallas !!!!PUEDEN CREER ESTO???? Claro como lo son los dueños no les importa les dije voy a tener que poner mala reseña y me contestaron. ESTA BIEN !!! EL DUEÑO POR FAVOR LEA ESTO !! Yosimplemente no lo puedo ceeer !!! Esta segunda vez volví para enseñarles a mis hijos que hermoso hotel!! Por no ofrecer más toallas perdieron !!!
Response from playa de cortes on Jul 5, 2023
GRACIAS POR HACERNOS LLEGAR SU OPINIÓN, GRACIAS A ESTOS COMENTARIOS TRABAJAMOS PARA PODER BRINDAR UN MEJOR SERVICIO.

2/10 Terrible

Raul

Disliked: Cleanliness, property conditions & facilities
Terrible condition of premises. Don’t stay here
Stayed 1 night in May 2023
Response from playa de cortes on Jul 5, 2023
GRACIAS POR HACERNOS LLEGAR SU OPINIÓN, GRACIAS A ESTOS COMENTARIOS TRABAJAMOS PARA PODER BRINDAR UN MEJOR SERVICIO.

10/10 Excellent

Luis gerardo

Stayed 3 nights in May 2023
Response from playa de cortes on Jul 5, 2023
GRACIAS POR SU PREFERENCIA,ES UN PLACER QUE SU ESTANCIA HAYA SIDO DE SU AGRADO, LA ESTAREMOS ESPERANDO PRONTO, EXCELENTE DÍA

10/10 Excellent

Gloria

Stayed 2 nights in May 2023
Response from playa de cortes on Jul 5, 2023
GRACIAS POR SU PREFERENCIA,ES UN PLACER QUE SU ESTANCIA HAYA SIDO DE SU AGRADO, LA ESTAREMOS ESPERANDO PRONTO, EXCELENTE DÍA

6/10 Okay

ANA

Traveled with family
Liked: Staff & service
No me dieron la habitación que yo siempre pido, ne mandaron al otro lado del hotel y las camas son más chicas, no hay terraza, solo balcón, yo solicité con vista al muelle. Estuvo 7 de 10
Stayed 1 night in May 2023
Response from playa de cortes on Jul 5, 2023
GRACIAS POR HACERNOS LLEGAR SU OPINIÓN, GRACIAS A ESTOS COMENTARIOS TRABAJAMOS PARA PODER BRINDAR UN MEJOR SERVICIO.

8/10 Good

Moisés

Stayed 1 night in May 2023
Response from playa de cortes on Jul 5, 2023
GRACIAS POR SU PREFERENCIA,ES UN PLACER QUE SU ESTANCIA HAYA SIDO DE SU AGRADO, LA ESTAREMOS ESPERANDO PRONTO, EXCELENTE DÍA

8/10 Good

Leonel

Stayed 3 nights in May 2023
Response from hotel on May 16, 2023
GRACIAS POR SU PREFERENCIA,ES UN PLACER QUE SU ESTANCIA HAYA SIDO DE SU AGRADO, LA ESTAREMOS ESPERANDO PRONTO, EXCELENTE DÍA

8/10 Good

Derrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023
Response from hotel on May 16, 2023
GRACIAS POR SU PREFERENCIA,ES UN PLACER QUE SU ESTANCIA HAYA SIDO DE SU AGRADO, LA ESTAREMOS ESPERANDO PRONTO, EXCELENTE DÍA

8/10 Good

FELIX

Stayed 2 nights in Apr 2023
Response from playa de cortes on May 3, 2023
GRACIAS POR SU PREFERENCIA,ES UN PLACER QUE SU ESTANCIA HAYA SIDO DE SU AGRADO, LA ESTAREMOS ESPERANDO PRONTO, EXCELENTE DÍA

10/10 Excellent

Jesús Eduardo

Stayed 2 nights in Apr 2023
Response from hotel playa de cortes on May 3, 2023
GRACIAS POR SU PREFERENCIA,ES UN PLACER QUE SU ESTANCIA HAYA SIDO DE SU AGRADO, LA ESTAREMOS ESPERANDO PRONTO, EXCELENTE DÍA

10/10 Excellent

marco

Stayed 1 night in Apr 2023
Response from playa de cortes on Apr 22, 2023
GRACIAS POR SU PREFERENCIA,ES UN PLACER QUE SU ESTANCIA HAYA SIDO DE SU AGRADO, LA ESTAREMOS ESPERANDO PRONTO, EXCELENTE DÍA