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Reviews of Sofitel Guangzhou Sunrich

5 out of 5
Sofitel Guangzhou Sunrich
988 Guangzhou Da Dao Zhong, Guangzhou, Guangdong

Reviews

8.8

Excellent

Rating 10 - Excellent. 498 out of 873 reviews" "
Rating 8 - Good. 271 out of 873 reviews" "
Rating 6 - Okay. 72 out of 873 reviews" "
Rating 4 - Poor. 19 out of 873 reviews" "
Rating 2 - Terrible. 13 out of 873 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Shuang

Business traveler
Disliked: Amenities
The room and bathroom Not clean at all
Stayed 4 nights in Apr 2024

6/10 Okay

JOSE

Business traveler
Liked: Staff & service, amenities
Camas muy incomodas
Stayed 5 nights in Apr 2024

2/10 Terrible

ruben

Business traveler
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Hotel is too old. Service is too automatic. Only good is breakfast.
Stayed 5 nights in Apr 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service
everything is almost perfect, just that the shower enclosure is leaking. and ther is a loud thumping sound at nigh.
Stayed 4 nights in May 2024

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfy
Stayed 3 nights in Apr 2024

10/10 Excellent

Hua Xin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent service!
Stayed 1 night in Apr 2024

10/10 Excellent

Qi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Hua Xin

Stayed 2 nights in Apr 2024

10/10 Excellent

yee wan, brooklyn

Stayed 6 nights in Apr 2024

10/10 Excellent

seth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Nice
Stayed 3 nights in Mar 2024

8/10 Good

Karen Chih Fei

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel is great but the staff aren’t very welcoming. The lack of smiles and the cold conversations is really quite a put off. The friendliest people are the housekeepers. They made the stay more pleasant.
Stayed 3 nights in Mar 2024

10/10 Excellent

Haoran

Liked: Amenities
Overall, we had a good stay in Sofitel.
Stayed 1 night in Feb 2024

10/10 Excellent

chao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it is ok
Stayed 2 nights in Feb 2024

10/10 Excellent

Albina

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2024

10/10 Excellent

DESIGN

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
LT SHOES
I always enjoy my stay at Sofitel Sunrich hotel. Staff are friendly and accomodating for me.
Stayed 4 nights in Jan 2024

8/10 Good

Qi Jue

Stayed 2 nights in Jan 2024

6/10 Okay

David

Traveled with family
Liked: Staff & service, property conditions & facilities
Mixed
Sofitel Guangzhou Sunrich is somewhat disappointing. Though the hotel boasts the magnificent decor and majestic lobby, we found it lacking in some ways. I had booked two rooms for a six-night stay in GZ and had emailed the hotel for the rooms to be side by side or at least on the same floor. No replies from the hotel. Upon check in, I requested for it but of cos they couldn’t accede. Rooms had a cigarette smell when we first walked in. Though check in was at 2pm and the hotel didn’t have our 2nd room ready and only managed to take the keys close to 6pm. After two nights, I tried to ask for a room which is on the same floor again and this time they gave me. So I took the keys and went to the 3rd room and was overwhelmed by the cigarette smell and quickly went back to return the keys and stayed put in our current rooms. The only positives so far are the breakfast buffet and a few very helpful staff, which was they saving grace. Really doubt I’ll be back here if I’m ever back in GZ.
Stayed 6 nights in Dec 2023

10/10 Excellent

Zhen Liang

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walk to nearby shopping centers. Friendly staff and nice room. Nice city view.
Stayed 3 nights in Jan 2024

8/10 Good

Okab, Irbed

Stayed 5 nights in Dec 2023

8/10 Good

Okab, Irbed

Liked: Staff & service, property conditions & facilities
Cleanliness bathroom is not very good
Stayed 5 nights in Dec 2023

2/10 Terrible

Adnan

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
AVOID
There are much better options brand is good but not this one
Stayed 6 nights in Oct 2023

10/10 Excellent

Choon Hiang

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room beautifully decorated
Stayed 2 nights in Dec 2023

8/10 Good

fariborz

Business traveler
Liked: Staff & service, amenities
I am very much used to staying at Sofitel hotels, but this particular one that they stayed at was not up to part compared to the other Cell hotels that I have stayed in in other part of the world
Stayed 2 nights in Nov 2023

10/10 Excellent

DESIGN

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always enjoy my stays at SOFITEL Sunrich hotel. Friendly staff and great breakfast room
Stayed 1 night in Nov 2023

10/10 Excellent

amir hassan

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff excellent overall place to stay
Stayed 2 nights in Nov 2023

10/10 Excellent

Zhicong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Anir K

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property
Stayed 10 nights in Oct 2023

10/10 Excellent

Gurbinder

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good and ill like to come back again
Stayed 9 nights in Oct 2023

8/10 Good

Nour

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Canton fair first trip after covid
Hotel room excellent…local area nothing much to do unless you take a taxi. To go to canton fair, the shuttle bus is comfortable but the traffic has become much heavier in Guangzhou than previous years…five minutes taxi to shopping malls…not much entertainment in the hotel if you wanna stay in during the evening…wifi very bad
Stayed 5 nights in Oct 2023

10/10 Excellent

Ka kwok

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2023

10/10 Excellent

Ka kwok

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 3 nights in Sep 2023

10/10 Excellent

DESIGN

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
LT SHOES
I always enjoy my stay at Sofitel - Sunrich.
Stayed 1 night in Sep 2023

10/10 Excellent

TIGRAN

Stayed 1 night in Aug 2023

10/10 Excellent

Anir

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 4 nights in Jul 2023

10/10 Excellent

Anir

Liked: Cleanliness, staff & service, property conditions & facilities
Very good property
Stayed 1 night in Jul 2023

10/10 Excellent

Yunong

Liked: Cleanliness, staff & service, property conditions & facilities
It is in the CBD (Tianhe) and very conveniently located. Has a 24-hour fitness center, daytime hot tub and pool (remember the swim cap if you want to swim), and if you need an English-speaking staff you can always find one. Rooms are clean and serviced every day, nothing to complain about.
Stayed 5 nights in May 2023

10/10 Excellent

Mauricio

Business traveler
Liked: Staff & service, property conditions & facilities
Excelent
Stayed 7 nights in Apr 2023

10/10 Excellent

DESIGN

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
LT SHOES
I enjoyed, being back working in China and also staying at The Sofitel Sunrich. Never disappoints me
Stayed 1 night in Apr 2023

10/10 Excellent

Faisal

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel and amazing service from the staff
Stayed 6 nights in Mar 2023

2/10 Terrible

sunhaeng

Business traveler
Disliked: Staff & service
This is a 5-star hotel, and none of the staff can speak English. The price of the buffet dinner was over100$, and no other restaurants were available. Also, many prostitutes were hanging out in front of the door.
Stayed 4 nights in Mar 2023

10/10 Excellent

David

Stayed 4 nights in Mar 2023

10/10 Excellent

Simon, BROOKLYN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and Professional services especially in solving problems.
Stayed 3 nights in Mar 2023

6/10 Okay

Hoi Sang Peter

Traveled with family
Wifi is very weak in the room, it’s almost like no wifi
Stayed 1 night in Mar 2023

8/10 Good

pang miu woon

Stayed 1 night in Feb 2023

10/10 Excellent

Kevin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2021

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent, Good Quality Service
Great room and excellent breakfast. The staff are super friendly and the level of English spoken is a big asset
Stayed 3 nights in Aug 2020

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Oi Lin Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

8/10 Good

Linda

Stayed 3 nights in Jan 2020