T4 Guo Mao Center, No.1 East Hong Fu Road, Dongguan, Guangdong
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Response from Hotel General Manager Steven Min on Nov 6, 2023
Dear Miguel, Warm greetings from InterContinental Dongguan! We are pleased to hear that you had enjoyed your stay in hotel, thank you for your appreciation. Look forward to welcoming you back to the hotel in the not too distant future. Best regards,
New hotel and nice vibe with aesthetic rooms and comfortable beds. Gym, spa, sauna,pool. The construction in the area can get loud but such is a locale with a strong economic growth.
Joseph
Stayed 6 nights in Sep 2023
Response from Hotel General Manager Steven Min on Oct 8, 2023
Dear Joseph, thanks for choosing InterContinental Dongguan. We are glad that you have had a great experience at the hotel. All of us sincerely looking forward to you next stay ,wish you have a wonderful day.
Hotel staff, location and food is best around. Great environment always.
Bone
Stayed 1 night in Sep 2023
Response from Hotel General Manager Steven Min on Sep 26, 2023
Dear Bone, welcome to InterContinental Dongguan, thank you for your recognition of the staff, location, food and environment.We do our best to provide our guests with high-quality service, dining, and environment, and we only hope that you can have a satisfactory experience here.We sincerely look forward to your next visit and wish you a pleasant day.
The staff service was relentlessly positive, almost too attentive.
The breakfast was world class!
The laundry was quite expensive.
I shall return.
Charles
Stayed 7 nights in Aug 2023
Response from Hotel General Manager Steven Min on Sep 12, 2023
Dear Charles, welcome to InterContinental Dongguan, we are so happy you have a great stay at the hotel.Thank you for your recognition, we are very surprised by your love for our service and breakfast. All hotel staff sincerely look forward to your arrival again.
Hotel is a premium hotel, Nina the manager at the front desk goes above and beyond with exceptional service. She is very generous and professional, the hotel is stunning and together with great service as Nina provided it raises the level from 5 star to 6. Prime hotel and service.
Bone
Stayed 3 nights in May 2023
Response from Hotel General Manager Steven Min on May 30, 2023
Dear Guest, thanks for choosing to stay at InterContinental Donggun. We are honored to receive your satisfactory evaluation of Nina services. We strive to provide high-quality service to every customer, and your satisfaction is the greatest recognition for the hotel.Look forward your next vist and wish you have a good day.
VERY CLEAN, GREAT BREAKFAST AND FANTASTIC ROOMS LOCATIONS.
Bone
Stayed 2 nights in Apr 2023
Response from Esther on Apr 13, 2023
Dear Guest, Warm greetings from InterContinental Dongguan!We are delighted that you had such a pleasant experience at Intercontinental Dongguan. We are pleased to hear that you had enjoyed your stay in hotel, thank you again for your appreciation, and all of your affirmation to our hotel is the greatest encouragement to us. Look forward to welcoming you back to the hotel in the not too distant future,Best regard.
Nice and friendly staff, great location next to a big shopping mall
Iris
Stayed 1 night in Sep 2021
Response from Lau Kah Guan,General Manager on Oct 27, 2021
Dear Guest, thank you for staying at InterContinental Dongguan. We delighted to learn that you had a most enjoyable stay and appreciate your compliments. Our team will maintain our services so as to enhance your stay experience. We look forward to welcome you again soon!
Rent och trevligt hotell med livemusik i baren på kvällarna. Bra frukost och hjälpsam personal. Saknar dock lite bättre utomhusserveringar. Gym, spa och pool är bra.
Daniel
Stayed 7 nights in Nov 2023
Response from Hotel General Manager Steven Min on Dec 7, 2023
Dear Daniel, Warm greetings from InterContinental Dongguan!We are pleased to hear that you had enjoyed your stay in hotel, thank you again for your appreciation, and all of your affirmation to our hotel is the greatest encouragement to us. Look forward to welcoming you back to the hotel in the not too distant future. Best regards,
Response from Hotel General Manager Steven Min on Nov 15, 2023
Dear CHUN KEUNG,welcome to InterContinental Dongguan, thanks for you reconigtion of the hotel location and staff service, we are so happy you have a great experience at the hotel. Thanks for your comming again, we look forward for your next stay. Wish you have a nice day.
Room lighting is not good. No hanging facilities for clothes and towels in bathroom
Dip Yung Susan
Stayed 2 nights in Oct 2023
Response from Hotel General Manager Steven Min on Nov 1, 2023
Dear Dip Yung Susan, welcome to the Intercontinental Dongguan Hotel. We are sorry did not provide you with a very satisfactory experience during this stay. Thank you very much for your feedback, we will try our best to change.All of us sincerely looking forward to you next stay ,wish you have a
Fina rum, rent och tryggt med bra läge vi Doungguan Boulevard och DG mall som granne. Bodde på 19e våningen och hade Executive lounge, där kan du äta frukost, lunch och enklare middag. Alkohol serveras dock bara under middagen mellan 18-20. För mig var det inte värt det då jag mellan var på hotellet de tiderna.
Daniel
Stayed 7 nights in Aug 2023
Response from Hotel General Manager Steven Min on Aug 21, 2023
Dear Daniel, welcome to InterContinental Dongguan!We are delighted that you had such a pleasant experience at Intercontinental Dongguan.Thank you for your appreciation, and all of your affirmation to our hotel is the greatest encouragement to us. Look forward to welcoming you back to the hotel in the not too distant future. Best regards,
Spa is cheating. Don’t go there.
The staff didn’t tell me the extra price for the hip in the room. The staff only asked me “Do you want to massage the hip?” and didn’t tell me that I needed to pay. When I checked the bill, it’s RMB2,208, not RMB1,092.
KATE
Stayed 1 night in Jul 2023
Response from Hotel General Manager Steven Min on Jul 31, 2023
Dear Kate, welcome to the Intercontinental Dongguan Hotel. We apologize for not providing you with a very satisfactory experience during this stay. Thank you very much for your feedback. SPA will strengthen various service details in the future to provide guests with a better experience.Thank you again for coming and wish you have a pleasant journey.
The best experience of Inter Continental so far in all aspects, especially in service attitude and room cleanliness. I’d say it’s even much better the one in Seoul Inter Continental Grand Seoul Parma’s.
Jenny
Stayed 4 nights in Jun 2023
Response from Hotel General Manager Steven Min on Jun 14, 2023
Dear Jenny, welcome to Dongguan. Thank you very much for choosing to stay at the Intercontinental Dongguan Hotel. We are delighted to have brought you a satisfactory experience and an unforgettable journey. Thank you for your recognition of the service attitude and room cleanliness. Looking forward to your next stay, wish you have a wonderful day.
Response from InterContinental Dongguan on Feb 13, 2023
Dear Jonathan,Warm greetings from InterContinental Dongguan! We are delighted that you had such a pleasant experience with us at Intercontinental Dongguan.We appreciate your kind comments about the hotel service.Thank you again for your appreciation, and all of your affirmation to our hotel is the greatest encouragement to us. Look forward to welcoming you back to the hotel in the not too distant future. Best regards,