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Helea Lifestyle Beach Resort

5.0 star property
Beachfront, with full-service spa
VIP Access

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Helea Lifestyle Beach Resort

Pool
Business center
Junior suite with Sea View & Swim Up Pool | Beach/ocean view
Deluxe Room with Sea View | Beach/ocean view
Interior entrance
Reviews
8.4

Very good

Popular amenities

  • All inclusiveAll inclusiveAll inclusive
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • SpaSpaSpa
  • Free WiFiFree WiFiFree WiFi
The price is $289
$339 total
includes taxes & fees
Jun 7 - Jun 8

Explore the area

Map
Kallithea, Rhodes, 85100
  • Popular LocationKallithea Springs5 min drive
  • Popular LocationWater Park Faliraki8 min drive
  • Popular LocationRhodes Port8 min drive
  • AirportRhodes (RHO-Diagoras)22 min drive

Most relevant reviews

ExperimentalCarousel

10/10 Excellent

It was a very nice hotel I would said the food option is not the best but overall it’s nice resort to stay at they staff...
Emely Jhoanna Baez
May 3, 2024
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Room options

View all photos for Helea Suite, Sea Front

Helea Suite, Sea Front | In-room safe, desk, laptop workspace, soundproofing

Helea Suite, Sea Front

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Refrigerator
TV
Hair dryer
Private bathroom
  • 538 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Deluxe Room with Sea View

Deluxe Room with Sea View | In-room safe, desk, laptop workspace, soundproofing

Deluxe Room with Sea View

10/10 Exceptional

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Hair dryer
Private bathroom
  • 288 sq ft
  • Sea view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Helea Suite with Swim Up Pool

Helea Suite with Swim Up Pool | In-room safe, desk, laptop workspace, soundproofing

Helea Suite with Swim Up Pool

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Hair dryer
  • 592 sq ft
  • Sea view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Sofa Beds

View all photos for Helea Suite with Sea View and Private Sauna

Helea Suite with Sea View and Private Sauna | In-room safe, desk, laptop workspace, soundproofing

Helea Suite with Sea View and Private Sauna

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Refrigerator
TV
Hair dryer
Private bathroom
  • 592 sq ft
  • Sea view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Sofa Beds

View all photos for Junior Suite with Pool View

Junior Suite with Pool View | In-room safe, desk, laptop workspace, soundproofing

Junior Suite with Pool View

10/10 Exceptional

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Hair dryer
  • 344 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Sofa Beds

View all photos for Junior Suite Courtyard

Junior Suite Courtyard | In-room safe, desk, laptop workspace, soundproofing

Junior Suite Courtyard

10/10 Exceptional

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Hair dryer
  • 388 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Sofa Beds

View all photos for Deluxe Room with Swim Up Pool

Deluxe Room with Swim Up Pool | In-room safe, desk, laptop workspace, soundproofing

Deluxe Room with Swim Up Pool

Highlights

Furnished balcony or patio
Soundproofed
Private pool
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Hair dryer
  • 237 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Junior Suite with Pool View & Swim Up Pool

In-room safe, desk, laptop workspace, soundproofing

Junior Suite with Pool View & Swim Up Pool

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Hair dryer
Private bathroom
  • 288 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Sofa Beds

View all photos for Deluxe Room with Land View

Deluxe Room with Land View | In-room safe, desk, laptop workspace, soundproofing

Deluxe Room with Land View

10/10 Exceptional

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Hair dryer
Private bathroom
  • 237 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Junior Suite with Sea View

In-room safe, desk, laptop workspace, soundproofing

Junior Suite with Sea View

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Hair dryer
  • 344 sq ft
  • Sea view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Sofa Beds

View all photos for Junior suite with Sea View & Swim Up Pool

Junior suite with Sea View & Swim Up Pool | Beach/ocean view

Junior suite with Sea View & Swim Up Pool

10/10 Exceptional

Highlights

Furnished balcony or patio
Separate dining area
Soundproofed
Private pool
Air conditioning
Free cribs/infant beds
Refrigerator
TV
  • 344 sq ft
  • Sea view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Open Plan Suite with Swim Up Pool

Open Plan Suite with Swim Up Pool | Beach/ocean view

Open Plan Suite with Swim Up Pool

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Private pool
Air conditioning
Free cribs/infant beds
Refrigerator
TV
  • 388 sq ft
  • Sea view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Open Plan Suite with Sea View

In-room safe, desk, laptop workspace, soundproofing

Open Plan Suite with Sea View

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Hair dryer
  • 388 sq ft
  • Sea view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

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About the neighborhood

Rhodes

Located in Rhodes, Helea Lifestyle Beach Resort is on the beach. While the natural beauty of Faliraki Beach and Elli Beach can be enjoyed by anyone, those looking for an activity can check out Rhodes Port. Traveling with kids? Consider Water Park Faliraki and Socratous Garden.
Visit our Rhodes travel guideOpens in a new window

What's nearby

  • Kallithea Springs - 5 min drive
  • Water Park Faliraki - 8 min drive
  • Rhodes Port - 8 min drive
  • Mandraki Port - 9 min drive
  • Palace of the Grand Master of the Knights of Rhodes - 18 min drive

Getting around

  • Diagoras Airport (RHO) - 23 min drive

Restaurants

  • Kalami Beach Bar - 17 min walk
  • Pane Di Capo - 5 min drive
  • Ta mantala - 4 min drive
  • Parrot Bar - 3 min walk
  • Santa Marina - 3 min drive

About this property

Helea Lifestyle Beach Resort

Luxury all-inclusive hotel near Rhodes Port
You can look forward to a beach bar, a grocery/convenience store, and a shopping mall on site at Helea Lifestyle Beach Resort. With a beachfront location, beachfront dining, and sun loungers, this hotel is the perfect place to soak up some sun. Treat yourself to a body scrub, a body wrap, or a body treatment at the onsite spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and Italian cuisine. Free in-room WiFi is available to all guests, along with a playground and a hair salon.
You'll also find perks like:
  • A children's pool with a waterslide, sun loungers, and pool umbrellas
  • Free self parking and valet parking
  • Wedding services, a 24-hour front desk, and a gift shop
  • Beach towels, concierge services, and tour/ticket assistance
  • Guest reviews say good things about the helpful staff and overall condition
Room features
All 615 rooms include comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and safes.
More amenities include:
  • Tubs or showers, free toiletries, and hair dryers
  • TVs with satellite channels
  • Furnished balconies or patios, wardrobes/closets, and refrigerators

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Greek, Italian, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Limited onsite parking

Food and drink

  • 4 bars/lounges
  • 4 restaurants
  • A beach bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Lopia
  • Matsi
  • Soroni
  • Souma
  • Tsouka

Things to do

  • Arcade/game room
  • Beach volleyball
  • Children's pool
  • Free children's club
  • Full-service spa
  • Playground
  • Pool
  • Sauna
  • Shopping mall
  • Steam room
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Turkish bath

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Refrigerator

Outdoor space

  • Furnished balcony/patio

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 March - 31 October, EUR 10.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
WiFi is limited to 200 MB per guestroom, per day. A surcharge applies for additional usage.

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Aldemar Amilia Mare Hotel Rhodes
Aldemar Amilia Mare Hotel
Aldemar Amilia Mare Rhodes
Aldemar Amilia Mare
Aldemar Amilia Mare Resort Rhodes
Aldemar Amilia Mare Resort
Aldemar Amilia Mare All Inclusive Rhodes
Aldemar Amilia Mare All Inclusive
Aldemar Amilia Mare All Inclusive All-inclusive property
Aldemar Amilia Mare Inclusive
Amilia Mare All Inclusive All-inclusive property Rhodes
Amilia Mare All Inclusive All-inclusive property
All-inclusive property Amilia Mare - All Inclusive Rhodes
Rhodes Amilia Mare - All Inclusive All-inclusive property
All-inclusive property Amilia Mare - All Inclusive
Amilia Mare All Inclusive Rhodes
Amilia Mare All Inclusive
Amilia Mare - All Inclusive Rhodes
Aldemar Amilia Mare All Inclusive
Aldemar Amilia Mare
Amilia Mare Inclusive Rhodes

Frequently asked questions

Does Helea Lifestyle Beach Resort have a pool?

Yes, this property has a children's pool.

How much does it cost to stay at Helea Lifestyle Beach Resort?

As of Jun 2, 2024, prices found for a 1-night stay for 2 adults at Helea Lifestyle Beach Resort on Jun 7, 2024 start from $289.04, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Helea Lifestyle Beach Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at Helea Lifestyle Beach Resort?

Self parking and valet parking are free at this property.

What time is check-in at Helea Lifestyle Beach Resort?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Helea Lifestyle Beach Resort?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Helea Lifestyle Beach Resort?

Yes, the property is all-inclusive.

Where is Helea Lifestyle Beach Resort located?

Nestled on the beach, this Rhodes hotel is within 3 mi (5 km) of Kallitheas Beach, Agia Marina Beach, and Kókkina. Oasis Beach and Kallithea Beach are also within 3 mi (5 km).

Reviews

8.4

Very Good

Rating 10 - Excellent. 54 out of 102 reviews" "
Rating 8 - Good. 23 out of 102 reviews" "
Rating 6 - Okay. 17 out of 102 reviews" "
Rating 4 - Poor. 4 out of 102 reviews" "
Rating 2 - Terrible. 4 out of 102 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kaylamb

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in May 2024

10/10 Excellent

Dionne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024

10/10 Excellent

Emmanuella

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Honestly so beautiful and elegant. I cried leaving this property as I didn’t want to leave From Alex the Supervisor to Eleni & Joanna by the beach bar, everyone was so pleasant and kind For context I’m mid 20’s and my mother is in her late 50’s and we both loved it so much. The wellness spa was amazing ! Incredible ! Staff there were amazing too. There were so many ways they made this stay special like surprising my mum with a birthday cake and other free things just because. Everyone is so polite and lovely. Although it is a family resort, I didn’t feel disturbed by the kids at all. Infact it was nice to have the kids around as they added a lovely touch to the resort. The resort also made adequate provision for the kids. I ate and ate till I couldn’t eat anymore ! The food is incredible. Everyone at the beach bar knew me by face and name before I left; that’s how much I loved the food The drinks are superb and I was spoilt for choice ! I feel like I was in heaven ! Thank you so much Helea ! I also enjoyed the shops available and bought three stunning pieces from the jewellery shop. Once again, thank you so much ! I’ll be back !!!
Stayed 5 nights in May 2024

10/10 Excellent

Aimee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here are so attentive and nothing is too much trouble. Area is beautiful, beach with water sports, activities in the hotel, lots of areas to relax. Honestly an incredible place
Stayed 7 nights in May 2024

10/10 Excellent

Emely Jhoanna Baez

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice hotel I would said the food option is not the best but overall it’s nice resort to stay at they staff are great
Stayed 6 nights in Apr 2024

2/10 Terrible

Jennifer

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay elsewhere
This is not a modern hotel or one that has anywhere near enough facilities for the amount of guests. I will definitely not stay here again, nor would I recommend. Stay elsewhere.
Stayed 8 nights in Oct 2023

10/10 Excellent

Simbiat Anike

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Would definitely recommend. Can't wait to visit again.
Stayed 3 nights in Oct 2023

8/10 Good

Julie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was lovely. Our room was very comfortable and big. Staff were courteous although the buffet staff seemed a bit frazzled. Long hours and days I assume. The pools were wonderful and catered for all ages. All in all a wonderful holiday.
Stayed 7 nights in Oct 2023

10/10 Excellent

Dvir

Stayed 5 nights in Oct 2023

10/10 Excellent

k

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2023

10/10 Excellent

Timothy

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was great
Stayed 8 nights in Sep 2023

10/10 Excellent

Tal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is our 3rd stay at Helea and it is consistently great. Beautifully designed hotel, at a fantastic location, with a great staff and service. We enjoyed a wonderful welcome and a room upgrade. The hotel was at full capacity, but it was not felt at all (no long lines etc.). The facilities are well maintained and are suitable for all traveler types and the beach is perfect. Highly recommended.
Stayed 5 nights in Sep 2023

10/10 Excellent

Amit

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

6/10 Okay

Fiona

Traveled with family
Greek hotel
I have to give a mixed review as sone areas were good, others disappointing. The room was not cleaned until late afternoon and the mini bar was not stocked on 4 occasions. There is no iron available which for a 5 star hotel I could not believe. You have to use the ironing service at the hotel. The specialist restaurants you have to book and despite doing this on check in I only had the option to book 2 as the hotel was so full. The corridors to the rooms were not hoovered for days and there was a cigarette butt the cleaners walked past that was there 3 days. Reception staff were mixed with 2 girls lovely but 2 couldn’t crack a smile and were downright rude and unfriendly. My husband even commented on the looks one would give me whenever I was in reception, maybe as I had to complain but I was justified. There was no upgrade available and no late checkout although we did get a room to shower in which was appreciated. Now it wasn’t all bad, if the management could fix the above the place could be great. The restaurant staff work so hard especially at breakfast but three times we had to wait for a table to be laid as you find your own way so a few days we didn’t bother with breakfast. The staff are overworked here. In the Greek restaurant on a lunchtime however the staff and service were fab as they were in the other 2 speciality restaurants. The service in the Italian was outstanding. The drinks are good quality overall and good staff. Hotel is modern and a good design.
Stayed 7 nights in Sep 2023

10/10 Excellent

ronen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023

10/10 Excellent

Itai

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2023

10/10 Excellent

TZIMHS

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
T
Stayed 3 nights in Aug 2023

6/10 Okay

AnneMarie

Traveled with family
Liked: Amenities
I’m not really sure where to start. The property itself is beautiful. The location is absolutely perfect. Close to a ton. We had a total of 4 rooms. The woman who checked me in, not once did she make eye contact. She said nothing to me other than “here are your room cards”. Got to the room and it was so hot you couldn’t breathe. I called down to the front and was told “well it’s hot out” we had to insist they send somebody up, they fixed the AC. 2 days later, we needed toilet paper, called for 2 days. No one showed up. Found an employee in the hall who went and got me some. House keeping never came. You can tell they were working very hard but short staffed. If they start at 1 end of the hall, 1 day, they should start at the other the next day IMO. The food in the Italian restaurant was terrible. And so was the service. My daughter got reprimanded by the staff for pouring her own water. “It was his job” but yet he was never around. He spent a lot of time at the tables on either side of us. One was getting more alcohol than us, the other spoke the same language he did, and they were joking and laughing and he kept rubbing one of the kids heads!? One elevator was out the whole time, took the stairs mostly because of the rolling power outages. Ate at the Buffet a lot, good selection of food. My favorite employee, Dora. She was always busting her tail, working so hard, and always had a smile on her face. I have so much more I want to review but not enough space here. Spa was A

10/10 Excellent

Gurleen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Exceptional 10/10 resort! Great location near old town, beaches, and night life. Amazing amenities on the resort with multiple pools, gym area, spa, shops, areas for children, etc. staff were welcoming and friendly and there were many different food options availble. Had a wonderful experience and would definitely recommend this resort as it is newly renovated and stunning for Instagram photos
Stayed 6 nights in Jul 2023

10/10 Excellent

Zahir

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern hotel with great staff
Stayed 10 nights in Jul 2023

10/10 Excellent

Conor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helea Stay
From Day one to check out, the service was excellent and the experience was incredible. Fantastic hotel with gorgeous views and wonderful in design. The food from the buffet and A La Carte restaurants was sublime. Will definitely look to come back again!
Stayed 7 nights in Jul 2023

10/10 Excellent

Sam

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We would highly recommend this hotel to those looking to visit Rhodes and will hopefully be returning in the future. The food, facilities, staff and services were excellent and well thought out. We all really enjoyed our stay and remarked throughout the week that we had picked a really good resort for our break.
Stayed 7 nights in Jul 2023

8/10 Good

Rita

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Gorgeous hotel but understaffed and poor service. Lengthy queues at the bar and coffee at breakfast, which detracts from a relaxing vacation. More staff and waiter service needed to improve experience. Lots of potential but not quite there yet.
Stayed 7 nights in May 2023

4/10 Poor

Christopher, Welling

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Not quite a five star hotel yet. Some of the finishes to the building and decor are very poor, skirting boards hanging off, paths not complete etc. some staff where brilliant but all are far too busy to provide great service. At meals time we often had to clear a table ourselves before we could sit down at it, we had VIP breakfast but the hotel only manage to organise this for 3 out of the 7 days. No availability to book at the a la Carte restaurants. Not enough sun beds leaving families sitting on the floor (or racing at 5:30am to reserve them). Had to ask reception multiple times to sort out simple problems. The website says we’ll stocked mini bar, which is not true, two waters a juice and 3 cans of soft drinks. All in all the hotel is way off five star and simply needs more staff to operate well in my opinion. The spa facilities and kids entertainment are really good though and as a say a few of the staff were brilliant too.
Stayed 7 nights in May 2023

6/10 Okay

Jonathon

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
While the property itself was undeniably stunning, there were numerous issues that marred our experience. Perhaps the most frustrating problem was the lack of hot water. Out of our six-day stay, we had hot water for only two days. This made showering, especially for our children, an uncomfortable and challenging task. Despite repeatedly bringing this concern to the attention of the staff, it seemed as though they simply didn't care. Eventually, we had to escalate the issue to Expedia, and I must commend them for their prompt and efficient assistance. Another significant letdown was the cleanliness of the room. It was evident that only surface cleaning had been done, as the room barely met basic hygiene standards. Shockingly, the room wasn't cleaned at all for the first two days of our stay. The baseboards were covered in dirt, and the state of the shower was downright appalling. Considering the resort is relatively new, one would expect a greater emphasis on attention to detail and cleanliness. It was evident that the resort was understaffed. Furthermore, the a la carte booking system proved to be a disappointment. The resort scheduled two dinner for us on the same day, with a mere two-hour gap between them. They couldn't rebook us so we didn't get any value here. Given the aforementioned shortcomings, I would suggest considering an alternative resort until these issues are rectified. With improvements in these areas, Helea could undoubtedly become a truly exceptional
Stayed 6 nights in May 2023

General hotel information

Check-In Time
3:00 PM
Check-Out Time
11:00 AM
Address
Kallithea, Rhodes
Location
Rhodes