Superior Double Room, 1 Double Bed | Premium bedding, in-room safe, individually decorated
Check availability

Reviews of U-Sense Granada Centro

3 out of 5
U-Sense Granada Centro
Plaza De Bib-rambla 4, Granada, Granada

Reviews

8.8

Excellent

Rating 10 - Excellent. 170 out of 340 reviews" "
Rating 8 - Good. 140 out of 340 reviews" "
Rating 6 - Okay. 24 out of 340 reviews" "
Rating 4 - Poor. 3 out of 340 reviews" "
Rating 2 - Terrible. 3 out of 340 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

byungho

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
위치는 정말 좋아요! 상점가 바로 앞이여서 시끄럽긴한데 그런거 신경 안쓰시면 정말 좋은 호텔 중 한 곳 입니다 !! 저는 추천해요
Stayed 2 nights in May 2024

10/10 Excellent

Hanah

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed for 3 nights and would absolutely return. The aesthetics of the hotel are beautiful and the room quality is amazing. The walls are a bit thin so do be aware. The staff was very helpful and gave us ideas of what to do during our stay. The terrace on the fifth floor was really the highlight of everything since you can see the Alhambra and Sierra Nevada. The location was very central and easily walkable to just about anywhere in the city. I can’t wait to visit again!
Stayed 3 nights in Mar 2024

10/10 Excellent

Nao, Long Beah

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location and amazing view! I love the modern decoration and furniture. I recommend this hotel!!
Stayed 3 nights in Mar 2024
Response from U-Sense Granada Centro on Mar 8, 2024
Dear Nao, thank you so much for choosing us and sharing your experience. We look forward to welcoming you back.

8/10 Good

WAI FAN

Stayed 2 nights in Feb 2024
Response from U-Sense Granada Centro on Mar 25, 2024
Dear Wai Fan, thank you so much for choosing us and for sharing your experience. We look forward to welcoming you again. Best regards,

10/10 Excellent

Noel, San Antonio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the property is right at the center of Granada. The place is busy and surrounded by restaurants, made it very convenient and plenty to choose from. Uber cannot drop and pick you up from the hotel front, it is about 100 yards walk.
Stayed 2 nights in Feb 2024
Response from U-Sense Granada Centro on Mar 8, 2024
Dear Noel, thank you so much for choosing us and sharing your experience. We look forward to welcoming you back.

10/10 Excellent

Sergio

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from U-Sense Granada Centro on Mar 8, 2024
Muchas gracias por elegirnos y por su puntuación. Un cordial saludo

10/10 Excellent

Mr Mohammad Adnaan

Liked: Cleanliness, staff & service, property conditions & facilities
Alicia was fantastic at supporting us in reaching the hotel. Generally a good stay, the food out bed was slightly uncomfortable, warm rooms and very small TVs.
Stayed 2 nights in Dec 2023
Response from Recepción on Dec 23, 2023
Dear Mohammad,thank you so much for your great score and your nice review. We are so happy to know that you have enjoyed your stay and on the other hand, we take note of your suggestions about tv for future improvements.Best Regards.

10/10 Excellent

Naheed

Stayed 2 nights in Oct 2023
Response from Recepción on Dec 4, 2023
Dear Naheed,thank you so much for your great score.We hope see you again.Best Regards. U-sense Granada Centro

6/10 Okay

Mrs Patricia

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
great location, clean comfortable room but unfortunately the lobby had a terrible smell which really put off off every time we went in and out
Stayed 2 nights in Oct 2023
Response from Recepción on Dec 4, 2023
Dear Patricia,thank you for your review. We are happy tp know that you was comfortable in the hotel and you liked the great ubication. On the other hand we are so sorry about the problem with the lobbys smell although fortunately is solved it.Best Regards. U-sense Granada Centro

8/10 Good

Kelly

Traveled with partner
Liked: Cleanliness, staff & service, amenities
This property was amazing for its location! Right on the lively Plaza de Bib-Rambla, the cathedral was super close as well as tons of shopping and restaurants. We also easily walked the rest of the city too! Our room was beautiful and very aesthetically pleasing; it did not have a view and instead looked out on an inner courtyard but we did not hear any street noise. But we could absolutely hear everything that took place in the hallways/nearby rooms and every single door and floor board was in desperate need of some WD-40; I’ve never heard anything squeak so loud! This disturbed our sleep several times, but I would overall return to the property for its location. We also loved the bathroom!
Stayed 2 nights in Oct 2023
Response from Recepción on Dec 4, 2023
Dear Kelly,we thank you so much your review and we are so happy that you would like to come back on your next visit to Granada. On the other hand, we have taken note of your suggestion about doors noise for future improvements.Best Regards. U-sense Granada Centro.

8/10 Good

Patricia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location in the heart of the action
Amazing location right in the heart of the old town… room was a bit tight. Beds were comfortable. Staff was super helpful. Had to park a block away and bring the luggage through the old town. Ended up leaving part of my luggage in the car and brining only what I needed.
Stayed 1 night in Oct 2023
Response from Recepción on Dec 4, 2023
Dear Patricia,thank you for your review. We like our guest enjoy the Hotel and the nice city of Granada. Thank you so much for your special comment to the staff,so this motivates us to work hard every day to create good memories for all of you.We hope see you again.Best Regards. U-sense Granada Centro

10/10 Excellent

sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible Hotel in a Great Location in Granada!
We loved everything about this hotel! Great ambiance and it smelled like a spa! Our room was so charming, loved the decor and the spacious bathroom! Our favorite was the rooftop terrace which had the most spectacular views! We were also able to st on the terrace in the evening to listen to the live music in the square below!
Stayed 2 nights in Sep 2023
Response from Recepción on Dec 4, 2023
Dear Sara,we thank you so much for your great review. We are so happy to know that you have enjoyed your stay with us and aboveall the terrace which is wonderful.We hope see you again in your next visit to Granada.Best Regards. U-sense Granada Centro.

10/10 Excellent

Laura

Traveled with family
Liked: Amenities
Great location!
Stayed 1 night in Sep 2023
Response from . on Sep 29, 2023
Dear Laura, thank you so much for your review and your grear score. We are happy to know that you enjoyed our location the most. We hope to see you again. Best regards. U-Sense Granada Centro.

8/10 Good

Salimah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location with good dining and shopping options. Room was comfortable but would have been nice to have coffee / tea option in the room.
Stayed 1 night in Aug 2023
Response from U-Sense Granada Centro on Sep 21, 2023
Dear Salimah, thank you very much for choosing us and for sharing your experience. We are happy to know that you have enjoyed your stay and our magnificent location. A cordial greeting from the whole team,

10/10 Excellent

Kirvyn

Liked: Cleanliness, staff & service, property conditions & facilities
Loved this hotel. Mayte made me feel like at home! I will definetly come back
Stayed 2 nights in Sep 2023
Response from U-Sense Granada Centro. on Sep 12, 2023
Dear Kirvyn, thank you very much for sharing your experience and for your mention to our colleague Mayte, who will be happy to read you. We hope to see you again soon. Best Regards,

10/10 Excellent

Monica, vacaville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything and everyone was beyond helpful and very friendly, the location was just perfect.
Stayed 2 nights in Sep 2023
Response from U-Sense Granada Centro on Sep 6, 2023
Dear Monica, thank you very much for choosing us and for your nice comment. We are happy to know that your stay has been perfect and that you have enjoyed our location. We hope to see you again soon. A cordial greeting from the whole team,

10/10 Excellent

Fadi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best
Stayed 2 nights in Jul 2023
Response from U-Sense Granada Centro on Aug 6, 2023
Dear Fadi, thank you very much for choosing us and for sharing your experience with us. We love knowing that you have had a nice stay and we will be more than happy to welcome you back. A cordial greeting from the whole team

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
A very central hotel. Very comfortable, clean and the staff were very helpful when needed. The little terrace on the 5th floor, had good views over Granada and it was lovely to sit there in the evening with a drink.
Stayed 3 nights in Jul 2023
Response from U-Sense Granada Centro on Aug 6, 2023
Dear, thank you very much for choosing us and for your nice words towards our hotel and staff. We are delighted to know that your stay has been perfect and we hope to see you again very soon. A cordial greeting from the whole team,

8/10 Good

Jacqueline

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and good service.
Clean and good service. I will go back.
Stayed 1 night in Jun 2023
Response from front desk on Jul 4, 2023
Dear Jacqueline,we are glad to know that you will visit us again and we thank you for your positive score as it motivates us to work hard to make our customers so happy. Best regards.

10/10 Excellent

Therese

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from U-Sense Granada Centro on Jun 29, 2023
Querida Therese, muchas gracias por elegirnos y por su valoración de 10! Un cordial saludo de todo el equipo,

10/10 Excellent

Leying

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location, newly renovated facilities, friendly staff!
Stayed 2 nights in May 2023
Response from La Bella Granada on May 21, 2023
Dear Leying, thank you very much for choosing us and for sharing your experience. We are happy to know that your stay has been perfect and we hope to see you again soon. Best Regards,

10/10 Excellent

Lyndsay

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved the terrace , had such a beautiful view. Rooms were clean and nice!
Stayed 2 nights in Apr 2023
Response from La Bella Granada on May 8, 2023
Dear Lyndsay, thank you very much for choosing us and for your nice comment. We are happy to know that your stay was perfect and that you enjoyed our beautiful terrace and its incredible views. We hope to see you again soon.

10/10 Excellent

Armando, Guaynabo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will stay in same hotel when return to Granada!
Stayed 2 nights in Apr 2023
Response from La Bella Granada on Apr 7, 2023
Dear Armando, thank you very much for choosing us and sharing your experience. We are delighted to know that it has been perfect and we will be more than happy to receive you again! Best Regards

10/10 Excellent

Rocio

Stayed 1 night in Mar 2023
Response from La Bella Granada on Apr 7, 2023
Dear Rocío, thank you very much for choosing us and for your score. We are happy to know that your stay has been perfect. We hope to see you again soon. Best Regards,

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient location, safe, comfortable
Not a fancy place but comfortable, convenient, and safe. The room is somewhat dormitory style; kinda compact but it was spotless, bathroom was comfortable, and bed/pillows were perfect. I had no noise issues but stayed during weekdays. Can't evaluate heat/air because I opened the window for air. The room has a mini-split unit which I never truned on. It's on a pedestrian plaza so you'll have to walk a block from a taxi drop off. Breakfast is nice but not fancy. Yes; if you don't need a posh place, I can highly recommend. Price was good.
Stayed 2 nights in Feb 2023
Response from La Bella Granada on Feb 22, 2023
Dear Wayne, thank you very much for choosing us and for your comment. It is very important for us to know the experience of our customers and we are happy to know that yours has been that good. We look forward to welcoming you back. A cordial greeting from the whole team,

4/10 Poor

Scott

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The hotel is very nice, but we were disappointed when another guest was able to access our room even though we used the dead bolt! Apparently, in modern hotels the dead bolt is useless as anybody with the correct key card can open the door anyway! The hotel had mistakenly re-keyed our room to another guest's key card and they were able to walk straight into the room. Everyone was very apologetic, but it was very unnerving. Bringing my own door stop for all future travels.
Stayed 1 night in Feb 2023
Response from La Bella Granada on Feb 22, 2023
Dear Scott, we want to thank you for choosing us for your visit to Granada. But above all, we wanted to tell you that we fully understand your disappointment and would like to apologize for this serious mistake. At the moment we have trainees who are learning and there was a moment of confusion, but obviously this has no justification. Again, we are really sorry and hope that at least, the rest of your stay with us was enjoyable. Best regards from the whole team,

8/10 Good

Cecile

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2023
Response from La Bella Granada. on Mar 12, 2023
Thank you very much for your review. We look forward to seeing you again soon. Kind regards

10/10 Excellent

José

Stayed 1 night in Jan 2023
Response from La Bella Granada on Feb 22, 2023
Querido Jose, muchas gracias por habernos elegido para su visita a Granada y por su valoración. Estamos felices de saber que su experiencia ha sido de 10 y esperamos volver a verle pronto. Un cordial saludo

8/10 Good

Juan, HIALEAH

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3 star
Response from La Bella Granada on Feb 22, 2023
Querido Juan, muchas gracias por su valoración. Nos alegra saber que ha tenido una buena experiencia con nosotros. Estaremos encantados de volver a recibirle. Un cordial saludo

10/10 Excellent

Hyojin

Stayed 1 night in Dec 2022
Response from La Bella Granada on Feb 22, 2023
Dear Hyojin, thank you very much for choosing us and for your rating. We love knowing that you have had a good experience with us. We hope to see you again soon. Best regards

10/10 Excellent

carolina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly, extremely helpful and available 24 hours. The room was very clean and had everything I needed for my four day stay. The hotel is literally right next to multiple restaurants and coffee shops. And walking distance from most of the local sites. I will definitely stay here again when I return.

10/10 Excellent

TobieJColumbus

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful time! It was the first time we traveled with family and it was great. Excellent location, wonderful staff, and great terrace!
Stayed 1 night in Oct 2022
Response from La Bella Granada on Oct 11, 2022
Dear Columbus, we are really happy to know that your stay with us has been that good. It is very important for us to know the experience of our customers, so thank you very much for sharing it. We will be happy to welcome you back. A cordial greeting from the whole team.

8/10 Good

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Overall a nice property in a great location. Only concern was a bad smell in the room from the A/C system.
Stayed 2 nights in Sep 2022
Response from La Bella Granada on Oct 11, 2022
Dear Christopher, thank you very much for choosing us and for sharing your experience. We are glad to know that you have had a good experience in our establishment. On the other hand, we regret the possible unexpected odor problem in the bathroom. We will be happy to welcome you back. A cordial greeting from the whole team.

10/10 Excellent

Debra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Location, in walking distance to all attractions, bars and restaurants, Staff extremely helpful, offering a 24/7 service. I would highly recommend this hotel.
Stayed 4 nights in Sep 2022
Response from La Bella Granada on Oct 11, 2022
Dear Debra, we would like to thank you for your nice comment and mention to the hotel staff, who always strive to give the best service. We will be happy to welcome you back. A cordial greeting from the whole team.

10/10 Excellent

Helen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from La Bella Granada on Oct 11, 2022
Muchas gracias por elegirnos y por su valoración, es muy importante para nosotros. Un cordial saludo.

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, many shopping and dining options. Was a bit loud.
Stayed 3 nights in Aug 2022
Response from La Bella Granada on Oct 11, 2022
Dear Michael, we are really happy to know that your stay with us has been satisfactory . It is very important for us to know the experience of our customers, so thank you very much for sharing it. We will be happy to welcome you back. A cordial greeting from the whole team,

10/10 Excellent

Makoto

Stayed 1 night in Aug 2022

10/10 Excellent

Li

Stayed 1 night in Jul 2022

8/10 Good

Bander

Stayed 2 nights in Jul 2022

10/10 Excellent

Laura, Furlong

Liked: Cleanliness, amenities, property conditions & facilities
Perfect location. Comfortable spacious room. Friendly staff. Only thing I would suggest would be having water in the room. But loved my stay here!
Stayed 3 nights in Jun 2022
Response from La Bella Granada on Jul 2, 2022
Dear Laura, Thank you very much for your comment. We are glad to know that your experience with us has been so good. We take note of your advice to continue improving and giving the best service. A cordial greeting from the whole team

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location amazing views out the window of cathedral and Alhambra. Lovely staff- Perfect stay!
Stayed 2 nights in Jun 2022
Response from La Bella Granada on Jul 2, 2022
Dear Rebecca, we are very happy to read your review and know that you have a nice memory of us and our hotel. We will be more than happy to welcome you back. A cordial greeting from the whole team.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Good location and amazing staff.
Stayed 3 nights in Jun 2022
Response from La Bella Granada on Jul 2, 2022
Thank you very much for your comment and sharing your experience, it is important to us. A cordial greeting from the whole team.

10/10 Excellent

wenwen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay. love it
Stayed 1 night in Jun 2022
Response from La Bella Granada on Jul 3, 2022
Dear Wenwen, we want to thank you for your comment, we love to know that you have had a good experience with us. We hope to see you again soon. A cordial greeting from the whole team.

10/10 Excellent

Celso, Guaynabo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centric, clean and fun.
Stayed 2 nights in May 2022
Response from La Bella Granada on Jul 3, 2022
Dear Celso, thank you very much for your comment, your opinion is very important to us. We hope to see you again soon. a cordial greeting from the whole team,

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a beautiful studio on the top floor overlooking the Cathedral and the Alhambra in the distance. This was beautiful and the room had great character. The square below is very lively and noise can be a concern. The staff were very warm and helpful. The historical centre is at your doorstep!
Stayed 4 nights in May 2022
Response from La Bella Granada on Jul 3, 2022
Dear Robert, we thank you very much for your nice words about our hotel and our staff. We hope to see you again soon. A cordial greeting from the whole team

8/10 Good

Jean

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were nice though sparse and the breakfast was wonderful. Beware that the vintage rooms on first floor room can be noisy from plaza below e.g. stacking chairs and garbage removal but have new showers. Two staff members ignored our concerns but one did move us to a room with newer windows, which was great, but has older tub/showers.
Stayed 3 nights in May 2022
Response from La Bella Granada on Jul 3, 2022
Dear Jean, thank you very much for your comment and for sharing your experience with us. We are very sorry for the problem of outside noise, we always try to satisfy our customers when it is in our hand. Soon we will start soundproofing these two noisiest rooms. A cordial greeting from the whole team.

8/10 Good

Chia Chen, Port Moody

Liked: Cleanliness, staff & service
Very central location. The room is not really soundproof.
Stayed 3 nights in Apr 2022
Response from Elias Garrido on May 19, 2022
Thank you for your comment and evaluation. We thank you for choosing us for your visit to Granada. We are making a gradual change of windows to achieve greater efficiency against noise, we hope to have them all in a short period of time Thanks again

8/10 Good

Patrick A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centrally located and comfortable
Great location and a terrace with a great view. Solid value and helpful staff.
Stayed 1 night in Apr 2022
Response from Elias Garrido on May 19, 2022
Thank you very much for your comment. We are glad that you have been comfortable in your stay and we hope to see you again soon

6/10 Okay

Gabriel

Traveled with family
Liked: Staff & service
La primer noche el aire acondicionado no servía
Stayed 2 nights in Apr 2022
Response from Elias Garrido on May 19, 2022
Gracias Gabriel por tu comentario y valoración, lamentamos los inconvenientes que hayáis podido sufrir y tomamos nota para que no vuelva a suceder Muchas gracias por vuestra confianza

10/10 Excellent

Expedia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for family of 4.
We had to move hotels in the middle of our stay in Granada because our other hotel lost water. The people at La Bella were very welcoming. We stayed in a family room which consisted of a queen pull out couch in a separate area with a separate bathroom, and two twins together in another area. It was comfortable and clean. The view from the terrace was amazing. The morning breakfast was delicious and included very fresh and sweet fruit. This was great for our family traveling from the United States as we had been in Spain over a week and missed some familiar food. The location is spectacular for walking around Granada. We would definitely stay again.
Stayed 1 night in Apr 2022
Response from Elias Garrido on Apr 20, 2022
Thank you very much for your comment. We are glad to have contributed to make your visit to Granada something special. looking forward to seeing you again Greetings from the entire team of La Bella Granada