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Reviews of Getaway Studios Gent

3 out of 5
Getaway Studios Gent
2 Seminariestraat, Ghent

Reviews

9.0

Wonderful

Rating 10 - Excellent. 186 out of 310 reviews" "
Rating 8 - Good. 91 out of 310 reviews" "
Rating 6 - Okay. 24 out of 310 reviews" "
Rating 4 - Poor. 3 out of 310 reviews" "
Rating 2 - Terrible. 6 out of 310 reviews" "

9.0/10

Cleanliness

10/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Lisa, Vleuten

Traveled with partner
Liked: Cleanliness, property conditions & facilities
It was a nice place to stay. Close to everything we needed.
Stayed 1 night in Mar 2024
Response from Justine on May 8, 2024
Dear guestThank you for sharing your positive experience with us! We're delighted to hear that you enjoyed your stay and found our location convenient. We hope to see you soon.Warm regardsJustineGetaway Studios

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
Easy walk to many of the cultural and historical attractions of Gent.
Stayed 3 nights in Apr 2024
Response from Justine on Apr 26, 2024
Dear guestThank you for your positive feedback! We're delighted to hear you enjoyed our convenient location close to Gent's cultural and historical attractions. We hope to welcome you back soon for another enjoyable visit.Warm regardsJustineGetaway Studios

10/10 Excellent

Adnan

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Great service and good property
Stayed 1 night in Apr 2024

10/10 Excellent

Matthew

Traveled with family and small children
Liked: Amenities, property conditions & facilities
We will definitely stay here again. The apartment was spacious with high ceilings giving a bright airy feel. And also bigger than we expected. Bed was very comfortable. Stunning old building with history. A few minute walk to the heart of Gent. Carpark right across the road which is handy but not cheap.
Stayed 3 nights in Mar 2024
Response from Justine on Apr 4, 2024
Dear guest,Thank you for your wonderful review! We are delighted to hear that you enjoyed your studio. We're glad our prime location made it easy for you to explore the heart of Gent. We look forward to welcoming you back on your next visit!Warm regards,Getaway Studios team

10/10 Excellent

Pamela

Traveled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Dec 2023

6/10 Okay

Pawel

Traveled with family
Liked: Cleanliness
Stayed 1 night in Nov 2023

10/10 Excellent

Aimee

Stayed 2 nights in Nov 2023

6/10 Okay

Jessica

Traveled with family
The location of the hotel and the room itself was fine but the bathroom ha no ventilation and smelt terrible the entire time. The sofa bed was not comfortable. Also the floors and ceilings were so thin that the other apartments above were so loud. You could hear everything
Stayed 2 nights in Nov 2023

10/10 Excellent

Emily

Liked: Cleanliness, amenities, property conditions & facilities
Great location and price!
Stayed 3 nights in Oct 2023

8/10 Good

Rotem

Liked: Cleanliness
Stayed 1 night in Oct 2023

10/10 Excellent

Jim

Liked: Cleanliness
Excellent choice for short or long term in Ghent
Beautiful unique place; room has high ceilings, a comfy bed, a desk and couch - all that I needed.Location is pretty close to the center, yet on a quiet street.
Stayed 2 nights in Oct 2023

6/10 Okay

Lawrence

Liked: Property conditions & facilities
Stayed 2 nights in Oct 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Room comfort
Stayed 2 nights in Sep 2023

2/10 Terrible

Denise

Business traveler
Disliked: Cleanliness, property conditions & facilities
I booked and paid for a 5 night stay. Upon arrival, the room furniture was filthy and stained. One of my pillow cases had visible dirt stains on it where it was leaning up against to very dirty upholstered pillows on the back of bed. I had to have housekeeping come in and replace the pillow cases (there was no replacement for the upholstered pillows). I also asked for additional sheets to throw over all furniture and cover the upholtered backing of the bed because it was filthy with dark and white stains all over it. ... The other issue was no a/c, and I arrived during a heat wave. The room was 90 degrees Farenheit. There was no ventilation in the entire large brick building. They offered a very small fan that simply blew the hot air around, but did nothing to cool it down. It had significantly cooled off at night, with morning temperatures at 63 degrees farenheit, however the room was still 90 degrees. It had not cooled down at all. So, I had no choice but to check out after one night and book into another hotel. There were several other guests with the same issue and concerns. I asked the front desk about getting reimbursed for the remaining nights of my stay that I would not be using, and their response was to email management, but that another guest had just requested the same, and management denied it. Management refused my request to refund the unused nights. ***Be aware, this hotel is dirty, grimy, and clearly has no regard for the conditions provided to guest.
Stayed 5 nights in Sep 2023

6/10 Okay

Michael

Liked: Cleanliness
The location is perfect in the city center, close to the tram. The hotel itself is very modern in old historic building. The main disadvantage is that there is no air conditioning in the hotel. Although they provide a fan in the room, on hot days it can be very challenging. The windows are not fully opening, and there are a lot of mosquitoes. The walls in the room are full of dead mosquitoes marks. There is no daily cleaning if you are staying less than a week, unless you pay additional cost.
Stayed 3 nights in Sep 2023

8/10 Good

Frank

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful hotel and friendly staff. My real only complaint is that they have no air conditioning! Kind of a big deal and we were there in weather that was 80 to 95 degrees.
Stayed 2 nights in Sep 2023

8/10 Good

Evan

Liked: Cleanliness, property conditions & facilities
The room layout, size and quality is great. Very close to city center. The only gripe I have is our room was on the sunny side of the building and the temperature was 85-90 deg F when we stayed. This resulted in a very warm room due to no AC. The staff was accommodating and gave us an additional brand new fan to help move air in the room. Highly recommended stay in Ghent.
Stayed 2 nights in Sep 2023

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, room comfort
The website says housecleaning services, but they are only offered ONCE A WEEK! The room is very hot, even when the weather was in the 70s. There is no AC. The bed was very squeaky so it woke up my son when we moved. The mattress was not comfortable. There is NO COFFEE available in the room or lobby except disgusting instant coffee. totally overpriced and overrated.
Stayed 5 nights in Aug 2023

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved this hotel. There was parking right next door for 26 euros per day. The hotel is nicely located downtown near shops and restaurants
Stayed 1 night in Aug 2023

6/10 Okay

Christina

Traveled with family
Liked: Cleanliness, room comfort
Beautiful but stinky
Beautiful property but we had a horrible smell coming from the drain in the shower.
Stayed 1 night in Jul 2023

10/10 Excellent

TIMM

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice place to stay and easy walking to local areas. Parking directly across the street.

10/10 Excellent

Suzanne

Liked: Cleanliness, amenities, property conditions & facilities
Great little room, very efficient and convenient, very safe and quiet. The 'rain' shower was great. Only one small complaint: the shower drain did get rather smelly.
Stayed 3 nights in Jun 2023

10/10 Excellent

Dominic

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent friendly reception with great lockers for early arrival. Best stay yet. Great location!
Stayed 1 night in Jun 2023

8/10 Good

Kiersten

Liked: Cleanliness
Elevator not working. No ac
Stayed 2 nights in Jun 2023

10/10 Excellent

Olga

Liked: Cleanliness, amenities, property conditions & facilities
This is a very welcoming , clean, cozy and safe property. The front desk representatives explained everything well, answered our questions and provided extra supplies when needed. We highly recommend . The view from the room was spectacular!
Stayed 2 nights in Jun 2023

6/10 Okay

Constance

Liked: Cleanliness
Wouldn't Stay Here Again
Our 2 night stay was just okay at Getaway Studios. The front desk staff weren't friendly or welcoming when we showed up a little bit early for check-in, they just shuffled us off to the locker room where we could store our bags. Wifi worked only sometimes and the rooms weren't very sound-proof.
Stayed 2 nights in May 2023

6/10 Okay

Verified traveler

Liked: Cleanliness
Upon arriving we were told checking in before 3 was not possible, no problem as there were lockers available to leave luggage in. Came back later and checked in properly. Key card didn't work twice and a member of staff had to escort us up to the room the third time to make sure it worked. Not a great start but at least we're in. The studio itself was fine. A few things could have made the stay more enjoyable. Instant coffee provided but nothing else. Microwave but no toaster (probably a fire hazard issue though). Only one set of towels were in the room which meant another trip down to reception to get more. Next day we came back around 1pm and our key card had again stopped working. Reception was locked up and no member of staff to be found. As we didn't want to waste our time we came back later to get it sorted. I would suggest that physical keys, whilst bulkier, would probably suit this property more as these technical issues are incredibly frustrating when the reception is unmanned. Having paid for the room, guests want to be able to access them. Final morning housekeeping let themselves into our room before 10am, despite us checking out that day and the check out time being 11am. This may be seen as a polite "making sure guests are awake" thing on check out day, but comes across as more like a "please get out". Despite the cleaning fee, we had to do our own washing up and tidying before leaving. Overall a fine but frustrating stay.
Stayed 2 nights in May 2023

10/10 Excellent

Taha

Stayed 1 night in May 2023

8/10 Good

Bruce

Traveled with family
Liked: Cleanliness, room comfort
Hotel was great and comfy.. hotel could do with a quiet bar area though..
Stayed 2 nights in Apr 2023

10/10 Excellent

Abigail

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This property was an amazing place to stay! The rooms are a great size and the whole property is really beautiful. Such a short walk to the main center of Ghent, including lots of restaurants, cafes, a grocery, and some incredible sights. It's also on a side street so it's very quiet considering how close it is to everything. Would highly recommend.
Stayed 3 nights in Apr 2023

10/10 Excellent

Sven

Stayed 1 night in Mar 2023

10/10 Excellent

ADRIANA

Stayed 1 night in Feb 2023

10/10 Excellent

Debbie

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Spacious, clean, great value
Stayed 2 nights in Sep 2022

10/10 Excellent

Brian

Traveled with group
Liked: Cleanliness, room comfort
Fully recommend, interesting and quirky property, excellent decor. Only one suggestion, install more sockets, usb etc.
Stayed 2 nights in Sep 2022

10/10 Excellent

Christine

Stayed 1 night in Sep 2022

2/10 Terrible

Ricardo

Traveled with family
Disliked: Cleanliness, room comfort
Stayed 4 nights in Sep 2022

10/10 Excellent

Tracy

Traveled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

Laura

Business traveler
Liked: Cleanliness, room comfort
Conference stay
Great location, lovely decor, friendly service.
Stayed 3 nights in Sep 2022

8/10 Good

Wim

Stayed 2 nights in Jul 2022

10/10 Excellent

Nathalie

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Great location! Loved the lockers for our luggage.
Stayed 1 night in Jul 2022

10/10 Excellent

carla, Lyndhurst

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice! Only problem is no ar conditioner, they do provide a fan but on a hot night is not enough
Stayed 1 night in Jul 2022

10/10 Excellent

George

Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2022

8/10 Good

Joseph

Liked: Cleanliness, property conditions & facilities
Location was good for price
Stayed 6 nights in May 2022

8/10 Good

LEE CHING

Liked: Cleanliness, room comfort
Good location
Location is good. Near the city center, you can walk around the whole old town. Studios is spacious, has everything just like home. Definitely worth to recommend .
Stayed 2 nights in May 2022

10/10 Excellent

Alejandro

Stayed 1 night in May 2022

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Mar 2022

10/10 Excellent

CRISTOBAL

Liked: Cleanliness, amenities, property conditions & facilities
It was great. Clean, Nice, friendly, well located
Stayed 2 nights in Apr 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort
Great place would recommend
Great place would recommend, easy walking distance from everything and a paid parking building next door.
Stayed 1 night in Mar 2022

10/10 Excellent

Marie-Julie

Traveled with family
Liked: Cleanliness, property conditions & facilities
We were able to leave our bagage in a locker before leaving the city; very nice room and friendly check in staff at affordable rate; highly recommended .
Stayed 1 night in Apr 2022

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Lovely City Break
Great clean comfortable rooms. Very close to main Ghent attractions around a 10 minute walk away. Also close to restaurants and convenience stores. Easy transport links back to Brussels/Charleroi airport.
Stayed 1 night in Mar 2022