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The Chambers

4.0 star property
Upscale hotel, walk to Swettenham Pier Cruise Terminal

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Photo gallery for The Chambers

Property amenity
View from property
Deluxe Double Room | In-room safe, desk, blackout drapes, iron/ironing board
Restaurant
Reception
Reviews
7.4

Good

Popular amenities

  • Parking includedParking includedParking included
  • Air conditioningAir conditioningAir conditioning
  • BarBarBar
  • LaundryLaundryLaundry
  • 24/7 front desk24/7 front desk24/7 front desk
  • HousekeepingHousekeepingHousekeeping

Explore the area

Map
1st & 2nd floor 23 Light Street, Georgetown, George Town, Penang, 10200
  • Popular LocationPadang Kota Lama2 min walk
  • Popular LocationSwettenham Pier Cruise Terminal5 min walk
  • Popular LocationKOMTAR2 min drive
  • AirportPenang (PEN-Penang Intl.)16 min drive

Most relevant reviews

ExperimentalCarousel

8/10 Good

I just need a clean room for the night, so was fine for me. Also, nicely located near the waterfront
Aug 9, 2019
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Room options

View all photos for Family Quadruple Room, 2 Queen Beds, Private Bathroom, Partial Ocean View

Family Quadruple Room, 2 Queen Beds, Private Bathroom, Partial Ocean View | In-room safe, desk, blackout drapes, iron/ironing board

Family Quadruple Room, 2 Queen Beds, Private Bathroom, Partial Ocean View

Highlights

Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Bidet
Private bathroom
Hair dryer
Rainfall showerhead
  • 377 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Double Room

Deluxe Double Room | In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Double Room

Highlights

Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Rainfall showerhead
Bidet
Hair dryer
Private bathroom
  • 280 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

George Town

Located in George Town, The Chambers is in the city center. Gurney Drive and Gurney Plaza are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Penang Hill and Ferringgi Beach. Kidland Penang and Penang Botanical Gardens are also worth visiting.
Visit our George Town travel guideOpens in a new window

What's nearby

  • Padang Kota Lama - 2 min walk
  • Penang City Hall - 3 min walk
  • Pinang Peranakan Mansion - 4 min walk
  • Swettenham Pier Cruise Terminal - 5 min walk
  • KOMTAR - 2 min drive

Getting around

  • Penang Sentral - 30 min drive
  • Penang Intl. Airport (PEN) - 17 min drive

Restaurants

  • Rabbit Softserve - 2 min walk
  • Two Frenchies Cafe Bistrot - 3 min walk
  • GDGN Vintage Cuisine Cafe & Hotpot 广东姑娘 - 3 min walk
  • Irama Dining - 1 min walk
  • Nero Nero - Penang - 1 min walk

About this property

The Chambers

Upscale hotel located in Downtown George Town
The Chambers is located close to Swettenham Pier Cruise Terminal, and provides 2 coffee shops/cafes, dry cleaning/laundry services, and a bar. In addition to a restaurant, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • A roundtrip airport shuttle (surcharge), smoke-free premises, and a 24-hour front desk
  • Luggage storage, meeting rooms, and tour/ticket assistance
Room features
All guestrooms at The Chambers offer comforts such as laptop-compatible safes and air conditioning, in addition to amenities like free WiFi and free bottled water.
Other amenities include:
  • Bathrooms with rainfall showers and bidets
  • LCD TVs with cable channels
  • Wardrobes/closets, refrigerators, and coffee/tea makers

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • 2 coffee shops/cafes
  • A bar/lounge
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 50.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MYR 70 per vehicle (roundtrip)
  • Rollaway bed fee: MYR 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Noise-free guestrooms cannot be guaranteed

Property is also known as

Chambers Hotel Penang
Chambers Penang
Chambers Hotel George Town
Chambers George Town
The Chambers Hotel
The Chambers George Town
The Chambers Hotel George Town

Frequently asked questions

Is The Chambers pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Chambers?

Self parking is free at this property.

What time is check-in at The Chambers?

Check-in start time: 2:00 PM; Check-in end time: 5:00 AM. Late check-in is available during limited hours.

What time is check-out at The Chambers?

Check-out is at noon.

Does The Chambers provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MYR 70 per vehicle applies.

Where is The Chambers located?

Located in Downtown George Town, this hotel is within a 5-minute walk of SENTRAL College Penang and Swettenham Pier Cruise Terminal. KOMTAR and Gurney Drive are also within 3 mi (5 km).

Reviews

7.4

Good

Rating 10 - Excellent. 20 out of 72 reviews" "
Rating 8 - Good. 23 out of 72 reviews" "
Rating 6 - Okay. 21 out of 72 reviews" "
Rating 4 - Poor. 5 out of 72 reviews" "
Rating 2 - Terrible. 3 out of 72 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Business traveler
Liked: Staff & service
This time ok only. Room too close to some powering machine motor very noisy. The rest ok
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Room is lovely with wood floors and tiles in bathroom and corridors . The furniture is real wood and i loved it. I will definitely stay there again. Location was convenient as I was there for work two blocks away.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness
I just need a clean room for the night, so was fine for me. Also, nicely located near the waterfront
Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not worth the price
I picked this place because of it's location in Georgetown and the pictures they provided in the hotel bio. Those pictures had to have been taken about 15 years ago because the room didn't look exactly as it did in the pictures. I will say had the room been in good condition, it would look like a decent room with a lot of character. Unfortunately the room was run down and in need of refurbishment. All the furniture including the safe was damaged as shown in the pictures. The bathroom had moisture damage on the ceiling as well. The room had beautiful hardwood floors but it was so slippery I could skate on the floor with my bare feet. The room was full of mosquitoes and I had to kill about 3 of them but there were still more. To make matters worse, there was a man that worked in the building making a lot of noise. He loitered in the lobby on the couch all day yelling at some woman on speaker phone. I am not exaggerating when I say this man was on the phone ALL DAY... Must have been some really important conversations because at first it didn't seem like he worked there. They advertised a rooftop lounge area at that top of the building but the security guard that worked their refused to let us go up there saying it was closed. Definitely false advertisement in their hotel ad and you can get something a lot better for the price they charge.
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness
Stayed 3 nights in Feb 2019

6/10 Okay

David seow

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Bad check in experience
Very bad check in service when I reach hotel at 2am. The person Don't know how to link the system with website. Kept asked me to paid full amount that I already paid online. No people come and solve the problem due to cleaner and front desk same person. The person unexperience for system. My check in time for wasted about near 1 hour.
Stayed 2 nights in Dec 2018

6/10 Okay

K.S, Singapore

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
It seems not to be 4-star hotel. there are dusts on room’s floor, and outside is always noisy due to crowded cars, even in midnight.
Stayed 1 night in Nov 2018

8/10 Good

Selene, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay, just that no place for parking
Stayed 2 nights in Oct 2018

2/10 Terrible

Paul, Phuket,Thailand.

Disliked: Cleanliness, property conditions & facilities, room comfort
Dont stay here,full of vermin.
Very run down,no internet because of heritage area.Was going to take photos of vermin fighting in the room,just couldnt check out fast enough,and find new hotel.
Stayed 3 nights in Sep 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

6/10 Okay

Lawvin

Good location.
The stay was fine but nothing special. The bed made noises, and the shower was plugged. The room is spacious and it’s in a great location. It does the job!
Stayed 2 nights in Aug 2018

4/10 Poor

brett

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
wi-fi unusuable in room. water damage in ceiling multiple places. hole in ceiling with drops of water on the floor.
Stayed 1 night in Aug 2018

8/10 Good

Vin, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Difficult to find parking during day time. Other than that its a very nice place to stay
Stayed 1 night in Aug 2018

8/10 Good

TAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Close to Langkawi ferry. A 5 - 10 minute walk. Entrance to hotel a little tricky to find as it’s a narrow door and then up some stairs to reception. Hotel is not wheelchair accessible (from main entrance at least). Reception doesn’t take credit cards and if you have pre-paid for your accommodation you will be asked to pay a deposit in cash which they will return to you when you check out. The hotel does not contain a restaurant or bar but there are close-by outside options. Including, unfortunately, a karaoke bar that is quite audible from your room. Sometime after midnight, things quieter down. The hotel needs a little paint in the common areas and our room had peeling paint in places and water stains and damage to the ceiling plaster. The room furniture needs a little TLC with for example knobs missing from a dresser. There’s no serviceable WiFi in the hotel and little of interest to traveler on the TV as There was no active subscription to the premium (read not local Malay) channels eg HBO, BBC, Discovery. If you have time to kill, you’ll have to go out for entertainment. Also worth noting there is no mosquito netting over the bathroom window — which is permanently open to the outside. I would recommend keeping the bathroom door closed at night. All that being said, the room and linens were very clean. The reception staff were bright and personable. For an overnight stay, Chambers Hotel is acceptable.
Stayed 1 night in May 2018

10/10 Excellent

Shafiq

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't judge a 📙 by its cover...
Everything was superb... Easily to access to all places... U will be amazed when u enter the room... Totally different from what you are expecting.. Totally worth it... With the price of the room, u can't get it anywhere else...

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
The staff are friendly, the room is clean, spacious, and as you enter, you'd be greeted with a refreshing smell of citronella which helps in relaxation. This boutique hotel is very well equipped. It even has a safe box for those who needs it. The staff are friendly and the location is amazing. The cafe below serves amazing cakes. Quite a number of museums are within walking distance of this Hotel. This hotel is also just 2 minutes walk from where I need to go for work. So it's all good. I will definitely recommend this hotel and I would book again in the future.
Stayed 1 night in Apr 2018

8/10 Good

YH, Singapore

Liked: Cleanliness, staff & service, room comfort
Decent hotel
Located at the edge of Georgetown, it's close to a few places of interest and, for meals, there are a 7-11, a Subway and a cafe called Constant Gardener Coffee next door, and a restaurant inside that opens till midnight. The receptionist was helpful and friendly, and the check in process was smooth and efficient. The room was spacious and nicely furnished, but was rather dim. They definitely tried to remedy the mosquito infestation mentioned in previous reviews, but the three repellents in the room and the mosquito coils burning in the lobby still failed to completely prevent them from staying in the rooms. It was not pleasant to go to bed only to find a mosquito chilling on the pillow. Since the source is outside, there really isn't any other way to solve this problem as far as I know. By the way, the repellents also used up most of the available power outlets in the room, leaving just two for use, one of which was rather inconveniently located behind the couch. They also reduced the noise from outside with all the layers of windows but the occasional bass from somewhere nearby can still be heard at night, not to mention the general traffic noise given the proximity of the windows to the roads.
Stayed 2 nights in Apr 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very polite Nice room,comfortable & very clean.

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large, comfortable room
Located on the edge of Georgetown, the hotel is about 10 mins walk from the ferry terminal if you are coming from the mainland. We stayed overnight before leaving for Singapore in the morning. The hotel itself is in a heritage building with nicely restored features, although there was a slight damp smell in the corridors. I believe there is an attached restaurant on the rooftop although it is very close to the Little India area and Chulia Street, both of which offer a plethora of tasty and budget-friendly local food options. Georgetown itself is very picturesque, and worth spending at least a few hours in. The room was extremely spacious, with a huge bed and sofa. There is a 7-11 just below the hotel if you need snacks and drinks.
Stayed 1 night in Feb 2018

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value in a great location
A great unexpected find. Room was spacious and well appointed. Nice antique furniture. Good-looking bathroom. Only bad thing were the mosquitoes. Room can be noisy because of the street it faces.
Stayed 1 night in Feb 2018

6/10 Okay

William

Liked: Cleanliness, staff & service, room comfort
Central hotel opposite Esplanade area
Looking for a hotel for a weekend in Penang and this was recommended by a friend. Overall a good place to stay with the benefit of nearby amenities
Stayed 2 nights in Feb 2018

6/10 Okay

S., Hongkong

Disliked: Cleanliness, room comfort
Nice room but full of mosquitos and traffic noise!
Room is very specious ok comfortable; strong cold A/C. New LED tv with satellite box. But the big problem this guesthouse is full of mosquitos! After enter the room spend 20mins killing more than 15-20 mosquitos! Receptionist provide bug spray but it’s not safe to use before sleep! The main road outside is traffic noise non stop all night, hard to sleep. Disappointing experience given the nice decor.
Stayed 1 night in Jan 2018

10/10 Excellent

Lynne, Portland, Oregon USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and Comfortable in a Great Location
My husband, 13 year old daughter and I stayed at the Chambers for 5 nights and we were very pleased with our stay there. I had initally booked 3 nights, checking in Dec 30, 2017 and checking out Jan 2, 2018 but after our first night we were so happy with the hotel, location, and staff that we asked to stay 2 more nights. The room was large and had a big window that faced the ocean (partial view) and a big grassy public area called the Padang Kota Lama, Fort Cornwalis is across the street and 2-3 minute walk to Little India, 5 min walk to Kwan Yin temple, 7-10 min walk to Chulia St. There is WiFi in the room but very sluggish at times, we went to the Constant Gardener coffe shop right downstairs for WiFi and coffee which worked out great. The hotel is small and charming, the staff was kind and attentive. There was one staff person who spoke very good English and was a great resource for activities, buses, taxi in Penang. Also if you ask, the hotel will do laundry, during our stay 8 RM (about 2 USD) per kilogram, which I thought a good price for not having to lug laundry around to find a cheaper place. I gave the laundry to the person at the front desk about 9 am and we received it that same evening. Overall I highly recommend The Chambers.
Stayed 3 nights in Dec 2017

10/10 Excellent

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Nice location, friendly staff, reasonably price
We booked a family room for 3 nights. There are 2 queen-size beds and big bathroom. The staff there is very friendly. We're very happy with the service and the room. It's beyond our expectation. There is only one small thing; the floor in our room is quite dusty.
Stayed 3 nights in Jun 2017