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Reviews of Guest Inn Muntri

2 out of 5
Guest Inn Muntri
17 Muntri Street, Georgetown, George Town, Penang

Reviews

6.8
Rating 10 - Excellent. 7 out of 69 reviews" "
Rating 8 - Good. 24 out of 69 reviews" "
Rating 6 - Okay. 30 out of 69 reviews" "
Rating 4 - Poor. 6 out of 69 reviews" "
Rating 2 - Terrible. 2 out of 69 reviews" "

7.0/10

Cleanliness

7.8/10

Staff & service

6.6/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Really close to the bars and situated near little India. Convenient. Though, what I don't like is the hallway has mosquitos and it some went inside my room. The beddings have a slight smell to them.
Stayed 1 night in Sep 2018

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
Good location but no windows...
The location is good but there is no window in the room , it wasn't really clean and you can hear everything through the door. The facilities are old but OK.
Stayed 3 nights in Sep 2017

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
this hotel is really comfy. i'm really glad by staying there for 1 day
Stayed 1 night in Jun 2017

6/10 Okay

John

Disliked: Property conditions & facilities, room comfort
Cheap place to stay in but don't expect too much
There are mosquitoes in all the open areas, they might get into the room if not careful. Due to the wooden floor construction, anyone walking by in the corridor is obviously audible, falling asleep is quite difficult. Toilet facilities are barely functioning, leaky pipes and taps, slow water heater and no soap nor shampoo is provided.

2/10 Terrible

Kin Lun

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Close to almost everything
A lot of mosquitoes everywhere, i got insect bites on my back too when I sat on their wooden chairs and the internet is unstable only available at the lobby.

8/10 Good

Amelia, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming & cool budget hostel
Lovely place, the staff were so friendly and kind, I had a great couple of nights in a simple 4-bed dormitory

6/10 Okay

Tay, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort Bed
I stay at 4Bed room (2pax of double decker bed), shared bath room. The bed that provided is Comfort bed... Some shared bath room no heater, some shared bath room have heater.... Room very clean, few walking distance to crowned area...

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
rather cheap place, but with some unwanted company
The location was good, and it was cheap, and probably for a one night stay this would be fine. We stayed for a night, but we found some ticks inside our room. And from then our readiness to accept this place went down. We had some spray against bugs and mosquitos with us, and hunted down everything crawling around. Having ticks there wasn't funny, and from the spots on the wall we concluded that we weren't the first ones to smash some ticks there. The windows are btw literally non-existent, it feels like sleeping on an open street. i am not sure i wanna go there again. On the plus-side: free chilled water.

10/10 Excellent

muhammad izwan hafriz, kuala lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay
Well, we arrived at Penang around 3am in the morning. So we slept at Gurney drive. Around 11, i called to Muntr Inn and asked whether we can early check in. And they say "Can!can! The room is ready to occupy!" The room is good (for what u've paid for). 2 rooms for only RM123.30! What else could ive asked for? Good place. Nearby to town tho.

4/10 Poor

Verified traveler

Disliked: Cleanliness, room comfort
Beds Bugs and Street Noise Galore
This hostel looks the part from the outside and in the lobby but the trouble starts when you head upstairs. To start we were given a room facing the street - if you're offered the same please say no! as the noise from outside is deafening till all hours of the morning with tourists, cars and all matter of animals going past. To add to the fun the room has uninvited guests in the form of beds bugs. From mentioning this to the owner bed bugs seem a regular occurrence at this establishment. We also encountered another guest who complained of them. Other than the bed bugs and the noise the hostel is ok but you can do much better by just walking around and asking for prices in nearby places. We actually moved after 2 nights to another establishment 4 doors down on the right further along the road which was much better.

10/10 Excellent

Hafiz, Shah Alam

Liked: Cleanliness, staff & service, property conditions & facilities
Great Guest House
Great guest house. All of the staff were so nice. They're also friendly. This guest house also provided the breakfast from 0800 until 1100. I love the coffee. This guest house also nearby street cafe, bar, culinary restaurant and bistro. You can do some boys night out like us in the midnight, having some great coffee and take some pictures. This place (George Town) super authentic as it is a World Heritage Site.

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Muntri Guest Inn & Their Lack of Competency
Booked & paid for my stay online. Upon arrival, learned that they are actually fully booked. Therefore, they placed us in a room at a different hotel which was next door. We were too tired to even realize the name of the hotel. Anyway, that hotel provided us with the coldest air conditioning known to man & a sad piece of blanket for ONE person. When we asked for another, the staff was unsure of how to respond. Hm... Not a good experience. Very disappointed.

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Good location, avg hostel/guesthouse, mosquitoes
There's coffee/tea 24/7. The 4-bed dorm I stayed in was clean, and I had it mostly to myself. There is a safe for each bed, but the lock on mind didn't work. The mosquitoes are pretty bad in this neighborhood and easily make their way into the lounge area of the inn. The coolest thing about the breakfast is that they have oatmeal (as well as toast/jam/butter). Most other places in this price range only serve toast/jam/butter.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall is Good
Overall is good, just no water heater.

8/10 Good

Kelvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Lee

Liked: Staff & service
Disliked: Room comfort

8/10 Good

chan, kuala lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
so good.
Comfortable & clean.friendly staff.

6/10 Okay

SIEW LENG, selangor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
no choice 2nd time
Good location,but the air-cond dripping water on mid-night.

4/10 Poor

Olivia, San Francisco, CA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
False Services and Mosquitos
I really hate to bash this place, but the man running this hotel was one of the few positives about this place. He was funny and helped answer our questions and booked our ongoing travel. But that being said the hotel has great improvements to be made. I don't get why they were allowed to include airport pickup and an inside pool with a poolside bar with their ammenities because they are both falsely stated. We booked this hotel specifically for these two services because we needed a ride from the airport, and because it was hot when we stayed in Georgetown so we wanted to swim. We sent a message asking to be picked up and never received a response. The "pool" is a inside koi pond. Have fun taking a dip in that murky green water! Also, when booking, there were no private bathrooms available. This was really unfortunate because the public bathrooms are infested with mosquitos. If you want to shower or use the toilet it's almost guaranteed you're going to be bit. It was really unpleasant having to swat at them the whole time you're trying to make business. Perhaps they can figure out a way to prevent all these horrible bugs from taking over their hotel by closing the front doors and putting screens on the windows. However, this place was reasonably cheap and close to many Georgetown attractions. I still don't know if I could honestly recommend this hotel until they fix some of their issues.

4/10 Poor

mike, vancouver

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
never again
Very noisey. Room open to lobby below and every time someone walked in the hall the floor and bed moved. Never again.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Shaun, NZ

Liked: Cleanliness, staff & service
Disliked: Room comfort
2 Poor Nights Sleep
I booked online and pre-paid for 2 nights. The girl at check-in told me that I had to pay another MYR2 / night in government tax. I reminded her that my online booking 'included all taxes and fees'. She backed off but did not apologise. It felt like a scam... if they do that with everyone who has booked online, they will have a nice little earner. My single room was about twice the size of the bed inside it and had no windows. It was clean and the bed was comfortable. In such a room you need the aircon on. My aircon alternated between silent and sounding like a gale was whistling through the pipes. This cycled every 10-15 minutes. The blanket on the bed was so small that it only covered 2/3rds of my body (even when under it diagonally... either my chest got cold or my feet got cold. The floorboards in the corridor acted like an amplifier for all footsteps. Someone walking down the corridor to the bathroom, unless they tip-toed, sounded like someone stomping - it was so bad that my bed shook as they passed my room. On my first night the stomping didn't stop until midnight and began again at 4:30am. With my aircon and blanket on top of that, I got very little sleep... at 4:30am I was downstairs in the common area working on my laptop. The second night was the same but I lasted until 5:30am. In the end, I was happy to leave. A shame really, because the manager seemed like a really nice guy.

6/10 Okay

Anthony

Liked: Staff & service

6/10 Okay

Verified traveler

Disliked: Room comfort
Soundproofing is bad, mattress is uncomfortable
I stayed there twice. In room P, and room X, which is a room with single bed. The table in room X is not level, so u can't put anything heavy on it. The mattress is not firm enough to support a comfortable sleep, you can feel the structure of the spring whenever you press the mattress. Soundproofing is barely there, can hear the sound from the walkway. It is quite annoying during the nite, when you are sleeping and someone else is going to toilet, you can clearly hear the sound of the door open and close, and it was so loud.

6/10 Okay

Alexander

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good but..
there were a lot of mosquitos in the bathrooms, i had at least 5 mosquito bites a day, great location though.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Worth the price
Worth the price especially in a good location. Overall very clean. Jus the mattress could improve for better comfort.

10/10 Excellent

Kyrylo, Kiev

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
chill great deal
good location, chill atmosphere, great room with big bed, very good stuff, free coffee\tea all day long. Shared shower sometimes doesnt have hot water

8/10 Good

Philip, Perth

Liked: Cleanliness, property conditions & facilities, room comfort
Street food adventure.
Hotel was located in the 'backpackers's precinct' and CBD. There are lots of eating places nearby and within walking distances of many attractions. T0here are bus stops close to hotel. I found local bus services reliable to take you further a field and to the Airport. The staff were friendly and helpful.

6/10 Okay

Fanactasia , Samui

Liked: Cleanliness, staff & service
nice and clean
Clean room and shared bathroom. Hotel is in good condition. Down point is the wooden floor on the second floor which whenever people walk you will hear them clearly because your bed is also on the floor - quite disturbing especially when you want to sleep in a little longer in the morning. Their inclusive breakfast is very simple with bread, quick oatmeal and coffee and tea. I was wishing I book room only. Good location and friendly staff.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Clean place, great location.
Great location, the ferry port, little India, Chinatown, and all the street art are within walking distance. The Inn is kept very clean and the rooms are small but acceptable. Not too many downsides, but the bathroom floors are always wet due to the showers, and if you have a room upstairs people tend to stomp down the old wood hall way which can be loud at night. Other than that this is a good value for the money and I would stay here again.

8/10 Good

Mimi Chiu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Nicholas, Minneapolis

Liked: Staff & service, room comfort
Pretty good
Everything was reasonably good, price was reasonable. I'd stay here again

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Guest inn muntri
Hotel was nice, noisy but good location an clean facilities

6/10 Okay

Javier

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Muy amable
Nos han cuidado muy bien,siempre atento y servicial.Esto no quita que sea un sitio muy a mejorar.Pero por el precio no se considera una estafa.
Stayed 3 nights in Feb 2018

10/10 Excellent

iBanksmart, KSC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel that I Recommended.
The hotel have a best services. Owner of this hotel friendly and take care every guest. The hotel location is center of the George Town heritage site near Love Ln and Lebuh Chulia (Street food of Penang) that easy to take a bus to Komtar or Jetty Terminal. The room are clean and quiet. It's perfect for rest in the holiday. I'm recommended. The hotel offer every guest for free continental breakfast !
Stayed 3 nights in Jun 2017

6/10 Okay

Alexandre

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Seul point positif le calme !
Établissement vétuste. Chambre très spartiate sans fenêtre et propreté négligée ...

6/10 Okay

roshidayu

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
hotel bersih dan tenang
sangat bersih dan tenang, hotel itu perlu kan almari kecil untuk letak baju tetamu.

8/10 Good

Em Jay , Everywhere

Liked: Cleanliness, staff & service, property conditions & facilities
Fenster hat gefehlt :(
Tolles Hostel (aber bitte nicht dort frühstücken!!), obwohl es kein Fenster gibt im Zimmer :/ Sonst passt alles, Team is supernett, tolle Gäste, aber das liegt eh an der Stadt an sich!

6/10 Okay

Daniel, Klippinge

Disliked: Cleanliness, property conditions & facilities, room comfort
Lidt beskidt
Udemærket Guest Inn, vi havde dog mus på besøg om natten. Badeværelset og værelset fra generelt ret beskidt. Men de var super flinke i reseptionen.

6/10 Okay

Mie Sommer, Aalborg

Liked: Staff & service
Fantastisk beliggenhed i hjertet af Georgstown
Fint hotel med basis morgenmad og fantastisk beliggenhed lige i hjertet af Georgstown og alle de historiske bygninger.

8/10 Good

Francisco, bien

Liked: Staff & service, property conditions & facilities
Bien
Agradable, el hostel está muy bien ubicado en George Town. Es sencillo pero todo bien.

8/10 Good

Gilbert, Taipei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很靠近古城的地方，周邊吃喝方便!
居住的地點位置方便，要去附近的餐廳或景點都不遠，著名的藍屋也在附近。 櫃檯很親切的介紹入住規則，在詢問外地交通的訊息很清楚，很有幫助!

8/10 Good

Evgeny, Нижний Тагил

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Отель с удобным местоположением. Неудобно что wifi не работает в номерах

6/10 Okay

Verified traveler

Liked: Cleanliness
ok :)
If you are a backpacker and you just need a place to sleep, this is a good place for you.. Pretty clean basic room with aircon, bed and a desk. For cheap! And many restaurants and stuff near by.

4/10 Poor

Verified traveler

Liked: Property conditions & facilities
Disliked: Cleanliness, room comfort
房間有吸血小蟲，一早起來，床單上都是血跡
不舒服

6/10 Okay

Jessica

Liked: Cleanliness
Dans un quartier bien situé près de tout. Il manque d'insonorisation. Propreté des salles de bains légèrement négligée.

6/10 Okay

Verified traveler

安さをとるなら
良くもなく悪くもない 節約旅行の人向け 部屋に貴重品ロッカーあり wifiはロビーだけたまに繋がらなかった コーヒーはいつでも飲める トイレとシャワーは一緒 お湯はでない 綺麗ではない

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
냄새만빼면 정말 좋은숙소
사진과 똑같은데 좀 많이 좁음,올드타운에있고 콤타가깝고 위치는 최고 ,4인실 예약했는데 어찌하다보니 싱글룸으로 바꿔주심 ;)주인아저씨 진짜좋음 ,화장실은 최악 벌레 ,냄새 ,근데하루에 몇번씩 청소하는게 보이는데 왜그렇게 더러운지 이해안감,객실전체에 곰팡이 냄새남 ,가격대비는 최상이지만 정말 곰팡이냄새 심함,그것만빼면 너무너무 좋음 3박했음