All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Very good property - well managed. Breakfast was excellent first day but not so good second day. The staff person working in the Kitchen may be better off looking after the kitchen than talking to her countymen while breakfast is being served.
Jun
Stayed 2 nights in May 2024
Response from Manager on May 25, 2024
Hello Jun,We appreciate your feedback and are pleased you enjoyed your stay overall. Your comments regarding breakfast will be shared with the team for their review. Thank you for bringing this to our attention, and we hope to welcome you back for an improved experience in the future.
This is a safe, clean and modern hotel with an excellent breakfast in the morning and a very helpful and friendly staff! I highly recommend!
Michael
Stayed 1 night in May 2024
Response from Manager on May 23, 2024
Hello Michael,We are delighted to hear that you enjoyed our safe, clean, and modern hotel, along with our excellent breakfast and friendly staff. Thank you for recommending us!
Hello Michael,We are thrilled to hear that you enjoyed our outstanding hotel and the complimentary breakfast during your stay. Thank you for choosing to stay with us.
8/10 Good
Anthony
Traveled with family
May 19, 2024
Liked: Cleanliness, staff & service, amenities
Should install EV charging.
Anthony
Stayed 1 night in May 2024
Response from Manager on May 22, 2024
Hello Anthony,Thank you for your feedback! We appreciate your suggestion and will certainly consider it for future improvements. Guest satisfaction is important to us, and we value your input to enhance our services.
Hello David,We appreciate your feedback regarding the close proximity to the UF medical complex. It's great to hear that our location was convenient for your needs during your stay. If you have any more suggestions or comments, please feel free to reach out to us.
6/10 Okay
Alison
May 17, 2024
Liked: Staff & service
Disliked: Cleanliness
Bathroom had hair mopped in the corners of the floor and in the shower, sheer curtains were quite dirty with what appeared to be clumps of boogers on them. Standing water in the swale outside the window was blue green in color.
Alison
Stayed 4 nights in May 2024
Response from Manager on May 22, 2024
Hello Alison, We apologize for any inconvenience you experienced during your stay. Your feedback is valued as we continuously work to improve our services and facilities. We encourage you to reach out to our management team for further assistance regarding your concerns.
Hello Brianna,Thank you for sharing your feedback with us. We appreciate your kind words and are pleased to hear that you had a positive experience during your stay. Our team strives to provide exceptional service, and we hope to welcome you back in the future for another enjoyable stay at our hotel.
Clean and safe hotel that was convenient to the UF campus and Gainesville. Would stay here again.
Anna
Stayed 2 nights in May 2024
Response from Manager on May 17, 2024
Hello Anna,Thank you for sharing your positive experience with us! We are pleased to hear that you found our hotel clean, safe, and convenient to the UF campus and Gainesville. Your feedback is valuable to us, and we hope to welcome you back for another enjoyable stay in the future.
Hello Yalissy, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.
There was an odd smell in the main lobby, and on the first night it smelt like someone was smoking weed. Other than that, the staff was very friendly. We did see what seemed like a couple homeless people coming in and out of the hotel during breakfast. Not sure what that was about.
Chuck
Stayed 4 nights in May 2024
Response from Manager on May 14, 2024
Hello Chuck,We appreciate your feedback regarding the lobby smell and are glad you found our staff friendly. Please rest assured that the safety and security of all our guests are of utmost importance to us. If there are any concerns during your stay, we encourage guests to inform our team immediately for prompt resolution.
8/10 Good
Ayram
Traveled with family
May 11, 2024
Liked: Cleanliness, amenities
Dirty room under bed and humid carpet
Ayram
Stayed 2 nights in May 2024
Response from Manager on May 13, 2024
Hello Ayram, We appreciate your feedback and apologize for any inconvenience. We encourage guests to notify us during their stay so we can address any concerns promptly. If you have any further feedback, please reach out to our management team directly.
Hello Malcolm,We are thrilled to hear that you enjoyed your stay with us. We hope to welcome you back soon for another fantastic experience!
6/10 Okay
Natalia
May 9, 2024
Natalia
Stayed 4 nights in Apr 2024
Response from Manager on May 11, 2024
Hello Natalia,We value your stay and regret if any aspect fell short of your expectations. Please feel free to contact us with further details about your experience so we can address any concerns you may have.
8/10 Good
celia
Traveled with partner
May 7, 2024
Liked: Staff & service
no comments
celia
Stayed 2 nights in May 2024
Response from Manager on May 10, 2024
Hello celia, Thank you for taking the time to share your feedback with us. We value all guest input to enhance our services for future guests.
10/10 Excellent
Brian, New London
Traveled with partner
May 6, 2024
Liked: Amenities
Very nice rom.
Brian
Stayed 1 night in May 2024
Response from Manager on May 6, 2024
Hello Brian,We're pleased to hear you enjoyed your stay with us. Your feedback is appreciated as we strive to provide a positive experience for all our guests. Should you have any other comments or concerns, please feel free to reach out to our management team. Safe travels!
8/10 Good
Venkatesan
May 2, 2024
Venkatesan
Stayed 1 night in May 2024
Response from Manager on May 24, 2024
Hello Venkatesan, We appreciate you choosing our hotel! If you have any further comments or suggestions, please feel free to reach out to us directly. We hope to welcome you back soon for another enjoyable stay!
Hello Carla,We are thrilled to hear you had a wonderful stay with us! If you have any further comments or suggestions, please don't hesitate to reach out to us directly. Your satisfaction is our top priority.
10/10 Excellent
Ariel
May 1, 2024
Ariel
Stayed 1 night in Apr 2024
Response from Manager on May 22, 2024
Hello Ariel,We are stoked to hear you had a wonderful stay with us! If you have any further feedback to share, please do not hesitate to reach out. We look forward to welcoming you back soon for another excellent experience.
Only thing that we had issue with was slight musty oder in room sort of like a damp dog smell used some feb breeze to tone it down but room was very clean and bed was very comfy.
Judy
Stayed 1 night in Apr 2024
Response from Manager on May 1, 2024
Hello Judy, We appreciate your feedback on your recent stay and are glad to hear you found the room clean and the bed comfortable. If you have any concerns during your future stays, please don't hesitate to reach out to our management team for assistance.
Only thing I would complain about is the mini fridge doesn’t have a freezer section and there was no paper plates available in the room (other places I’ve stayed had them in the room). Other than that very pleased with my stay. Super comfy beds and everything was very clean.
Melissa
Stayed 1 night in Apr 2024
Response from Manager on May 1, 2024
Hello Melissa,Thank you for sharing your feedback with us. We are glad to hear that you enjoyed your stay, especially the comfortable beds and cleanliness of the room. Your comments regarding the lack of a freezer section in the mini fridge and the absence of paper plates have been noted for future improvements. We appreciate your valuable input.
8/10 Good
Silvana
Apr 28, 2024
Silvana
Stayed 1 night in Apr 2024
Response from Manager on May 19, 2024
Hello Silvana,We are delighted to hear that you enjoyed your stay at our hotel! Please do not hesitate to contact us directly if you have any suggestions or feedback to share. We hope to welcome you back soon!
Hello Michael,We are thrilled to hear you had a great experience at our hotel and that our staff left a positive impression on you. Your kind words will be shared with our team to motivate them further in providing excellent service to all our guests. Thank you for choosing to stay with us, and we hope to welcome you back in the future.
Come to Gainesville often… just have a procedure early
Lisa
Stayed 1 night in Apr 2024
Response from Manager on Apr 25, 2024
Hello Lisa,We appreciate your feedback and will take your comments into consideration for our future improvement. Thank you for choosing our hotel during your visits to Gainesville.
The motel was clean, comfortable and quiet. It was near several dining options and close to the Interstate. The breakfast options were excellent. One of the best Sleep Inns that I have encountered.
Dona
Stayed 1 night in Apr 2024
Response from Manager on Apr 23, 2024
Hello Dona,We are thrilled to hear that you enjoyed your stay with us at Sleep Inn. It's great to know that our cleanliness, comfort, and convenient location enhanced your visit. Your kind words regarding our breakfast options are truly appreciated. We hope to have the opportunity to welcome you back in the future.
8/10 Good
Adam
Traveled with family
Apr 19, 2024
Liked: Cleanliness, staff & service, amenities
Staff was great. Room was clean. Unfortunately bad smell in the hall ways.
Adam
Stayed 1 night in Apr 2024
Response from Manager on Apr 20, 2024
Hello Adam,Thank you for highlighting our excellent staff and clean rooms. We appreciate your feedback regarding the smell in the hallways and will address this with our team to ensure a pleasant experience for all our guests.
Hello Jun,We are overjoyed to hear that you found our hotel clean and well maintained. Our team works hard to ensure a pleasant stay for all our guests. We appreciate your positive feedback and hope to welcome you back in the future.
Hello Joel, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.
Room was clean and comfortable. Hotel was quiet. It was great to have breakfast included.
Sofia
Stayed 1 night in Apr 2024
Response from Manager on Apr 17, 2024
Hello Sofia,We are delighted to hear that you found our rooms clean and comfortable, and that you enjoyed a quiet stay with us. We're glad you appreciated having breakfast included during your visit. Thank you for choosing to stay with us, and we hope to welcome you back in the future.
Bathroom sink was terribly clogged. Coffee was awful. It tasted like dishwater and I could not drink it. The only good thing about breakfast was the waffles which you could make yourself and were hot. The sausages snd the biscuits were cold. Eggs were warm. Overall bad breakfast. Check in staff was friendly. Room did not feel very clean especially after the clogged sink. Bathtub was rusty .
F
Stayed 1 night in Mar 2024
Response from Manager on Apr 14, 2024
Hello F,We appreciate your feedback and apologize for any inconvenience you experienced during your stay. We take all guest comments seriously and will share your review with our team for further review. Your insights are valuable for our continuous improvement.
Breakfast was great!! Staff was friendly and went above and beyond. Bed was super comfy!
Melissa
Stayed 3 nights in Apr 2024
Response from Manager on Apr 13, 2024
Hello Melissa,We are delighted to hear that you enjoyed our breakfast offerings, found our staff friendly, and had a comfortable rest in our beds. Guest feedback is invaluable to us, and we appreciate your kind words.
Very easy to access. Staff was fantastic. Hotel is very clean
Curt
Stayed 1 night in Apr 2024
Response from Manager on Apr 11, 2024
Hello Curt,We're delighted to hear that you found our hotel convenient and our staff exceptional. It's great to know that you found our cleanliness up to your standards. Your kind words mean a lot to us. Thank you for sharing your experience with us.
10/10 Excellent
Michael
Apr 8, 2024
Michael
Stayed 1 night in Apr 2024
Response from Manager on Apr 30, 2024
Hello Michael,We are very happy to hear that you had a wonderful stay at our hotel! We look forward to welcoming you back in the future for another fantastic experience.
Hello Yi,We're delighted to hear you appreciated our friendly staff and complimentary snacks during your stay. Your positive feedback is greatly valued and we hope to welcome you back again soon for another enjoyable experience.
Hello Charlie,Thank you for choosing to stay with us! We are thrilled to hear you had a wonderful experience during your time at our hotel. If you have any further comments or suggestions, please do not hesitate to contact us. We hope to welcome you back soon for another fantastic stay!
Friendly staff, clean, nice accommodation with popcorn, cookies, coffee and tea with lemon juice and honey
Yu-chun
Stayed 1 night in Apr 2024
Response from Manager on Apr 7, 2024
Hello Yu-chun,We appreciate your positive feedback and are pleased to hear you enjoyed the amenities provided during your stay. Our team works hard to ensure a comfortable experience for all guests. Should you have any further comments or concerns, please feel free to reach out to our management team directly.
Hello jaime,We appreciate your feedback on the convenient location and value provided during your stay. Thank you for taking the time to share your experience with us.
They bathroom floor was sticky when walking on it.
Stephen
Stayed 1 night in Mar 2024
Response from Manager on Apr 1, 2024
Hello Stephen,We regret to hear about your experience. Your feedback will be shared with our team for further review and improvement. We strive to provide a comfortable stay for all our guests and apologize for any inconvenience caused.
The customer service staff receptionist was great.
Robert
Stayed 1 night in Mar 2024
Response from Manager on Mar 29, 2024
Hello Robert,We're delighted to hear that you had a positive experience with our receptionist. Our team is dedicated to providing excellent service to all our guests. If there is anything further you would like to share about your stay, please feel free to contact us directly.
6/10 Okay
Carl
Mar 27, 2024
Liked: Staff & service
Carl
Stayed 1 night in Mar 2024
Response from Manager on Mar 29, 2024
Hello Carl,We appreciate you choosing to stay with us. Should you wish to share any feedback from your recent visit, please don't hesitate to contact us directly. We hope to welcome you back soon for an even better experience.
10/10 Excellent
Eric
Mar 27, 2024
Eric
Stayed 1 night in Mar 2024
Response from Manager on Apr 17, 2024
Hello Eric,We are thrilled to hear you had a wonderful experience at our hotel! We look forward to welcoming you back in the future for another fantastic stay.
Hello Aneal,We appreciate your positive feedback and are delighted to hear you had a great experience at our hotel. Thank you for rating us five stars! Your satisfaction is our top priority, and we hope to welcome you back soon for another wonderful stay.
Hello Carol,We are delighted to hear that you found our hotel to be ideal for a good night's sleep during your stay. Thank you for choosing us as your pit stop, and we hope to welcome you back for another restful experience soon.
Hello Lin,We are pleased to hear that you found our mattresses comfortable and bedding clean during your stay. We strive to provide a relaxing environment for all our guests to enjoy a restful night's sleep. Should you have any other feedback or require further assistance, please feel free to reach out to us directly.
8/10 Good
Stephen, Defuniak Springs
Business traveler
Mar 19, 2024
Liked: Cleanliness, staff & service
Rooms are being updated. A/C Heater are being replaced as I'm here.. Bathroom fixtures are outdated. This is my second time staying at the hotel in a gap of 30days.
Very close for shopping and restaurants. And the local hospitalsi including the VA
Stephen
Stayed 1 night in Mar 2024
Response from Manager on Mar 22, 2024
Hello Stephen, We appreciate your feedback regarding your recent stay, including the ongoing updates in the rooms. Our location near shopping, restaurants, and hospitals aims to provide convenience to our guests. We value your continued patronage and hope to welcome you back in the future.
10/10 Excellent
Yolla, Jacksonville
Traveled with partner
Mar 16, 2024
Liked: Cleanliness, staff & service
Definitely need to update the inside. The carpets are old, replacing them maybe Nx adding a coat of paint. Assure there are no leaks anywhere as a moldy smell was in the halls, despite the damp rid.
The staff…. Excellent humans and helpful
Yolla
Stayed 1 night in Mar 2024
Response from Manager on Mar 18, 2024
Hello Yolla, Thank you for sharing your feedback with us. We appreciate your kind words about our staff. We will certainly take your suggestions into consideration for future improvements. Guest satisfaction is our priority, and we strive to provide a comfortable experience for all our visitors.
Hello Gerald, We are disappointed to hear that your experience did not meet your expectations. Please feel free to contact our team directly to discuss any concerns you may have had during your stay. We value your feedback and would like the opportunity to address any issues.
10/10 Excellent
Dennis M
Mar 13, 2024
Great room for the price!
Dennis M
Stayed 2 nights in Mar 2024
Response from Manager on Mar 16, 2024
Hello Dennis M,We appreciate your positive feedback on our room rates and are delighted you found value in our accommodations. Your satisfaction is our priority. Thank you for choosing our hotel, and we look forward to welcoming you back in the future.
Hello Brenda,We are pleased to hear that you had a good and safe stay with us. Your feedback is valuable and we hope to welcome you back in the future for another enjoyable experience.
We were able to get a great room here after a terrible experience at another hotel. Our trip was saved because of Sleep Inn. Thanks
kelly
Stayed 2 nights in Mar 2024
Response from Manager on Mar 6, 2024
Hello kelly,We are pleased to hear that you enjoyed your stay at Sleep Inn and that we could provide you with a comfortable room. We value your feedback and hope to welcome you back in the future.