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Reviews of hom hotel + suites, Trademark Collection by Wyndham

2.5 out of 5
hom hotel + suites, Trademark Collection by Wyndham
3905 Sw 43rd St, Gainesville, FL

Reviews

8.4

Very Good

Rating 10 - Excellent. 722 out of 1409 reviews" "
Rating 8 - Good. 379 out of 1409 reviews" "
Rating 6 - Okay. 168 out of 1409 reviews" "
Rating 4 - Poor. 87 out of 1409 reviews" "
Rating 2 - Terrible. 53 out of 1409 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall I was very satisfied for such a good price it was excellent and will definitely stay again when in the area .
Stayed 1 night in May 2024
Response from Norma on May 23, 2024
Thank you for the feedback, glad you enjoyed your overall experience. Hope to see you in the future.

10/10 Excellent

Katy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome!
Stayed 2 nights in May 2024
Response from Norma on May 20, 2024
Thank you for staying with us,glad you enjoyed your overall stay.

10/10 Excellent

Shishi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Norma on May 17, 2024
Thank you for staying with us,glad you enjoyed your overall stay.

10/10 Excellent

Yusmilky

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was very convenient. It was very near of the hospital
Stayed 1 night in May 2024
Response from Norma on May 14, 2024
Thank you for the feedback, glad you enjoyed the overall experience.

8/10 Good

Roxanne W

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024
Response from Norma on May 14, 2024
Thank you for staying with us, glad you enjoyed your stay.

6/10 Okay

Jennifer

Traveled with family
Disliked: Property conditions & facilities
Older property. Rooms were clean - very basis. One piece of art on the wall. The breakfast wasn’t good. The room still has the old AC unit in the wall. It did have a ceiling fan.
Stayed 1 night in May 2024
Response from Norma on May 13, 2024
Thank for staying with us, were going to be renoving the hotel soon.

4/10 Poor

Rieko

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in May 2024
Response from Norma on May 13, 2024
Thank you for staying with us.

8/10 Good

Tatiana

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was excelllent and very helpful.
Stayed 1 night in May 2024
Response from Norma on May 13, 2024
Thank you for staying with us, glad you enjoyed your stay.

10/10 Excellent

Arlene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable
Stayed 1 night in May 2024
Response from Norma on May 13, 2024
Thank you for staying with us, glad you enjoyed your stay.

10/10 Excellent

DEXTER

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it!
Stayed 1 night in May 2024
Response from Norma on May 10, 2024
Thank you for staying with us, glad you enjoyed your overall stay.

10/10 Excellent

Pierre, MIAMI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at this hotel for the last 4 years when visiting my daughter at school. Every time I have stayed, the staff is very helpful, the hotel is very clean and the rooms/bed are very comfortable. Texas Roadhouse is across the street and very good. I love staying here and will continue to do so. Highly recommend!
Stayed 2 nights in May 2024
Response from Norma on May 9, 2024
Thank you for the feedback, glad you enjoyed your overall stay.

10/10 Excellent

Michelle, St Petersburg

Liked: Cleanliness, staff & service, property conditions & facilities
There are restaurants within the same block- Texas Roadhouse, Starbucks, Dave and Busters- that make it an easy stay.
Stayed 1 night in May 2024
Response from Norma on May 8, 2024
Thank you for the feedback, glad you enjoyed your overall stay.

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay for the price. Super clean and comfy beds.
Stayed 1 night in Apr 2024
Response from Norma on May 8, 2024
Thank you for the feedback, glad you enjoyed your overall stay.

10/10 Excellent

Travis

Traveled with family
Good stay. Brief stay bit a vey nice place for the price. Close to UF
Stayed 1 night in May 2024
Response from Norma on May 5, 2024
Thank for the feedback,glad you enjoyed your overall stay.

10/10 Excellent

Kellyann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Norma on May 3, 2024
Thank you for staying with us, glad you enjoyed your overall stay.

10/10 Excellent

Anthony

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Impressive, Cozy and modern, SUPER LIKE
Stayed 2 nights in Apr 2024
Response from Norma on May 2, 2024
Thank you for the feedback, glad you enjoyed your overall experience.

10/10 Excellent

Lisa

Liked: Amenities, property conditions & facilities
Everything was great customer service was fantastic, it was unbelievable. They understood everything and they seem to get everything I needed and help me with everything even with my reservations. It was very helpful place to stay very quiet and peaceful. I would definitely come back here again and it’ll be soon.
Stayed 2 nights in Apr 2024
Response from Norma on Apr 30, 2024
Thank you for the feedback, glad you enjoyed your overall experience.

8/10 Good

Kailen

Stayed 1 night in Apr 2024
Response from Norma on May 20, 2024
Thank you for staying with us,glad you enjoyed your stay.

10/10 Excellent

Alexander

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Apr 2024
Response from Norma on Apr 29, 2024
Thank you for the feedback, glad your enjoyed your stay.

10/10 Excellent

Herick

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed here about 3 times already. This is one of my go-to's for when I go to my medical appointments in Gainesville. It's right off I-95; has restaurants and gas stations nearby. Convenient location, new, quiet and for the most, reasonable and affordable prices. Will continue staying there.
Stayed 1 night in Mar 2024
Response from Norma on Apr 29, 2024
Thank you for the feedback, glad you enjoyed your overall experience.

8/10 Good

Hector Daniel

Stayed 1 night in Apr 2024
Response from Norma on Apr 29, 2024
Thank you for staying wtih us, glad you enjoyed your stay.

6/10 Okay

Antonia, Riverview

Stayed 2 nights in Apr 2024
Response from Norma on Apr 29, 2024
Thank you for staying with us, glad you enjoyed your stay.

6/10 Okay

Kristie

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was rude. Didn’t have enough towels in our room (only wanted one for each person) was told no and they didn’t have any, but there was coin laundry available if I wanted to pay to wash the towels we did have so all of us could shower. I asked if we could have a towel in the morning and the front desk handed out some major attitude and snide remarks. Room was not very clean.
Stayed 1 night in Apr 2024
Response from Norma on Apr 22, 2024
We do apologize for the inconvenience, will definitely going to talk housekeeping and staff about making sure that all the linen is beeing washed and folded and the cleanliness of the rooms.

6/10 Okay

Michelle

Traveled with family
Liked: Staff & service
We stayed here in 2022 when visiting family and really enjoyed our stay. Unfortunately, the room we stayed in this time was way less impressive. The bathtub was peeling and gross, and you could tell the room just hadn’t been well maintained. Also 3 days in a row I had to ask for more towels because the cleaning crew would pick up our towels but not leave more so we constantly had 1 towel for 3 people. Staff are still great and helpful though!
Stayed 3 nights in Mar 2024
Response from Norma on Apr 22, 2024
Thank you for the feedback, sorry for the inconvenience will work with housekeeping on making sure the rooms have towels .We are going to be renovating the bathroom soon.

10/10 Excellent

Kristin, Alpharetta

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area walkable to a shopping/dining complex called Celebration Point. Hotel is refurbished and very comfortable. Room had a mini Keurig with a few k cups. Mini bottles for shampoo, conditioner, and body lotion. Breakfast included eggs, sausage, Belgian waffle maker, various breads and cereals. Nice pool area. Restaurant in hotel was closed down.
Stayed 1 night in Apr 2024
Response from Norma on Apr 22, 2024
Thank you for the feedback, glad you enjoyed your overall experience.

10/10 Excellent

Cornell

Stayed 2 nights in Apr 2024
Response from Norma on May 13, 2024
Thank you for staying with us,glad you enjoyed your overall stay.

8/10 Good

Ronald

Stayed 1 night in Apr 2024
Response from Norma on May 10, 2024
Thank you for staying with us. glad you enjoyed your stay.

10/10 Excellent

Quanesha

Liked: Cleanliness
Stayed 1 night in Feb 2024
Response from Norma on Apr 22, 2024
Thank you for the staying with us, glad you enjoyed your stay.

10/10 Excellent

Tina

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very happy with my stay. I will request a room that doesn't face the highway next time. It was very loud. The room was very clean. I would recommend your hotel.
Stayed 1 night in Apr 2024
Response from Norma on Apr 18, 2024
Thank you for the feedback, glad you enjoyed your stay.

10/10 Excellent

Patricia

Business traveler, Traveled with family
Liked: Cleanliness, property conditions & facilities
We had long days, and it was so good to come back to clean towels & beds.
Stayed 3 nights in Apr 2024
Response from Norma on Apr 16, 2024
Thank you for the feedback,glad you enjoyed the your overall experience.

8/10 Good

Joel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's not a bad hotel at all. I think the 2* rating is a bit low for this hotel.
Stayed 1 night in Apr 2024
Response from Norma on Apr 15, 2024
Thank you for feedback ,glad you enjoyed your overall stay.

8/10 Good

Michael, Bordentown

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Was a decent place. There is only 1 elevator which was slow and made some weird noises. The room itself was clean looked more like a converted large closet but we were only sleeping in it and storage for our all day trip. There was an odd smell most likely from the pool or moisture in the room which made my wife nauseas. Could be just that corner room. But overall it wasn’t the worst place I’ve stayed
Stayed 2 nights in Apr 2024
Response from Norma on Apr 12, 2024
Thank you for staying with us, glad you enjoyed your stay.

10/10 Excellent

Ashley

Liked: Staff & service
Nice
Stayed 2 nights in Apr 2024
Response from Norma on Apr 12, 2024
Thank you for staying with us, glad you enjoyed your stay.

10/10 Excellent

Bethany

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff! Very clean and in a great location.
Stayed 1 night in Apr 2024
Response from Norma on Apr 12, 2024
Thank you for th feedback, glad you enjoyed your overall stay.

10/10 Excellent

bill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Norma on Apr 12, 2024
Thank you for staying with us, glad you enjoyed your stay.

8/10 Good

Janet

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Food next door or across the street. Dave and Busters and shopping all there next to sport complex. Door closures at night let doors slam they can be adjusted to allow closing slowly
Stayed 2 nights in Apr 2024
Response from Norma on Apr 9, 2024
Thank you for the feedback, glad you enjoyed your stay.

8/10 Good

Niman, Jacksonville

Great location. BUT enough with the white vinegar. It smells and not in a good way!!!!! Slept with windows open.
Stayed 2 nights in Apr 2024
Response from Norma on Apr 8, 2024
Thank you for staying with us, glad you enjoyed your stay.

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Great little hotel for the price. It isn’t holiday inn express but for a little less money it wasn’t a ton less hotel.
Stayed 2 nights in Apr 2024
Response from Norma on Apr 8, 2024
Thank you for the feedback, glad you enjoyed your overall experience.

6/10 Okay

Joy

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Very close to shopping. Hotel was quiet.
Stayed 1 night in Apr 2024
Response from Norma on Apr 5, 2024
Thank you for the feedback, glad that you enjoyed your overall stay.

6/10 Okay

Ashanti

Traveled with pets
Liked: Property conditions & facilities
clean
Stayed 1 night in Apr 2024
Response from Norma on Apr 4, 2024
Thank you for staying with us ,glad you enjoyed your stay.

8/10 Good

Ibis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value, decent breakfast, and safe. Comfortable beds and clean. Could use an upgrade in decor. But overall good value.
Stayed 1 night in Mar 2024
Response from Norma on Apr 3, 2024
Thank you for staying with us, glad you enjoyed your stay.

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was quite pleased with the comfort of the bed. Most are hard like a rock, but this one had some give. The gym was a joke and unusable, but PF was 20 min away. Pool looked clean. But didn't use, just stayed 1 night. I would stay again, room was clean. Didnt use WiFi so no comment there. I would stay again without question.
Stayed 1 night in Mar 2024
Response from Norma on Apr 3, 2024
Thank you for the feedback, glad you enjoyed your overall experience.

8/10 Good

Prince

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Norma on Apr 2, 2024
Thank you for staying with us, glad you enjoyed your stay.

6/10 Okay

Raquel Portela

Business traveler, Traveled with family
Liked: Staff & service
Close to the I-75.
Stayed 1 night in Mar 2024
Response from Norma on Apr 1, 2024
Thank for the feedback, we do offer room that are away from the highway.

6/10 Okay

Roberto

Stayed 4 nights in Mar 2024
Response from Norma on Apr 1, 2024
Thank you for staying with us.

10/10 Excellent

Sharon

Stayed 1 night in Mar 2024
Response from Norma on Apr 18, 2024
Thank you for staying with us, glad you enjoyed your stay.

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value
Stayed 1 night in Mar 2024
Response from Norma on Mar 29, 2024
Thank you for staying with us, glad you enjoyed your stay.

6/10 Okay

Timothy

Traveled with family and small children, Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Room 409 bathroom was pretty rough, overall decent hotel for the price
Stayed 1 night in Mar 2024
Response from Norma on Mar 28, 2024
Thank you for staying with us, will send maintenance to look at the bathroom.

6/10 Okay

pascale

Liked: Cleanliness, staff & service, property conditions & facilities
The Internet was not working in our room.
Stayed 1 night in Mar 2024
Response from Norma on Mar 27, 2024
Thank you for staying with us, we did call the company and reset the internet is working.

6/10 Okay

Alan

Traveled with family
nothing great to write about here. got into the room and a cockroach ran from under the phone. it happens
Stayed 1 night in Mar 2024
Response from Norma on Mar 27, 2024
Thank you for the feedback, had Massey pest control come out on Tuesday.