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Reviews of Comfort Suites Gainesville near University

2.5 out of 5
Comfort Suites Gainesville near University
2603 SW 13TH STREET, Gainesville, FL

Reviews

9.2

Wonderful

Rating 10 - Excellent. 461 out of 675 reviews" "
Rating 8 - Good. 148 out of 675 reviews" "
Rating 6 - Okay. 33 out of 675 reviews" "
Rating 4 - Poor. 15 out of 675 reviews" "
Rating 2 - Terrible. 18 out of 675 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Eileen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in May 2024

2/10 Terrible

gary

Traveled with group, Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We are music group that travels most of the year. For the first time in 22 years of travel, we were robbed by housekeeping for $3000 cash. The key reader that says who entered the room for the stay was conveniently wiped clean of data, so we have no recourse. The general manager could not be reached, a police report was filed, but without record of who entered the room and the fact that it was cash, we may be entirely out of luck for now.
Stayed 1 night in May 2024

10/10 Excellent

REBEKAH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and clean.
Stayed 2 nights in May 2024
Response from Chris on May 23, 2024
Rebekah,We are glad that you had a nice visit with us. It was an honor to host you. Please come back again.

8/10 Good

Publio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Transportation
Stayed 1 night in May 2024

8/10 Good

Timothy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Would stay again.
Stayed 1 night in May 2024

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Troy Wimberly - General Manager on May 22, 2024
Dear AlexisThank you for taking the time to give us such a great score, my staff and I thank you and appreciate you staying with us here at the Comfort Suites Gainesville.I would like to thank you for staying with us, I do hope you did fine some time to enjoy some of our amenities such as our outdoor pool and fitness center and our great breakfast.I also hope you had some time to enjoy some of our great attractions in our City of Gainesville. The next time you are at the Comfort Suite, take some time to relax and enjoy some of the great attractions our city has to offer; Hawthorn Trail is a great walking trail, and we are just minutes away from the museum of natural history at the University of Florida.My staff and I welcome you back to the Comfort Suites Gainesville, your home away from home.RegardsTroy WimberlyGeneral Manager

10/10 Excellent

Jean-Michele

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean, the air conditioning worked well, parking was plentiful, free breakfast available, manager was super nice
Stayed 2 nights in May 2024
Response from Troy Wimberly on May 22, 2024
Dear Jean-MicheleThank you for taking the time to give us a great score, my staff and I here at the Comfort Suites Gainesville Thank you.I am very happy that you found our hotel to be very clean, and that you had plenty of parking spaces. I do hope you had some time to enjoy our outdoor pool area, as well as get to see some of the sites in and around the Gainesville area. Gainesville is known for its nature preserve, Paynes Prairie, which hosts a great deal of wildlife.On your next trip to Gainesville and the Comfort Suites, please allow my front desk staff to give you a list of all the great places you can visit.RegardsTroy WimberlyGeneral

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and convenient, good breakfast choices.
Stayed 1 night in May 2024
Response from Troy Wimberly on May 22, 2024
Dear LauraThank you for taking the time to give us a great review, my staff and I here at the Comfort Suites Gainesville Thank you.I am very happy that you found our hotel to be very clean and convenient, I do hope you had some time to enjoy our outdoor pool area, as well as get to see some of the sites in and around the Gainesville area. Gainesville is known for its nature preserve, Paynes Prairie, which hosts a great deal of wildlife.On your next trip to Gainesville and the Comfort Suites, please allow my front desk staff to give you a list of all the great places you can visit.RegardsTroy WimberlyGeneral

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Troy Wimberly - General Manager on May 18, 2024
Dear GloriaThank you for taking the time to giving us such a wonderful score. My staff and I appreciate this.Whether you were with us for fun or work, I hope you had some time to relax and enjoy some of the great attractions our city has to offer, downtown Gainesville has a great deal of entertainment for everyone. The next time you are staying with, please stop by the front desk and the staff will give you a variety of places you can visit, such going to the springs on the weekend for tubing.Thank you for choosing our hotel, Comfort Suites Gainesville, my staff and I welcome you back.RegardsTroy WimberlyGeneral Manager

8/10 Good

Lazaro

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything good but the breakfast need to have more options.
Stayed 2 nights in May 2024
Response from Troy Wimberly - General Manager on May 18, 2024
Dear LazaroThank you for writing a review for us, my staff and I thank you.I apologize that we did not meet your expectations regarding the many options for our breakfast selection. I do hope the next time you are with us we will have added some new options for all our guests.I do hope you had some time to enjoy some of the other amenities that our hotel offers, our outdoor pool and our fitness center. My staff and I thank you and appreciate you staying with us. We welcome you back on your next visit to Gainesville.RegardsTroy WimberlyGeneral Manager

10/10 Excellent

WENJIE, Tallahassee

Stayed 1 night in Mar 2024

8/10 Good

Evelyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chris at he front desk welcomed me when I arrived. I was disappointed to find out when I was checking in that the property had already charge my credit card without my knowledge. I called to confirm my reservation and I was not told that my credit card was going to be charged. I booked through Expedia and chose Hotel Collect my reservation was not pre paid. Front desk agent upon arrival didn't know why my credit card was charged not even authorized and the guy upon c/out told me that I prepaid which he was completely wrong. This is the reason I chose to c/o 1 day earlier than expected. I was disappointed because I chose to pay at the property upon arrival not to be told that my cc had already been charged. I arrived about 2 hours after c/i time.
Stayed 2 nights in May 2024

10/10 Excellent

Raudel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in May 2024
Response from Troy Wimberly on May 22, 2024
Dear RaudelThank you for taking the time to give us a great score, my staff and I here at the Comfort Suites Gainesville Thank you.We are very thrilled that you enjoyed your stay with us, I hope in the mist of all that you had to accomplished here is Gainesville you had some time to relax and enjoyed not only the amenities here at our hotel, but also in and around the Gainesville area, by getting to see some of our great landmarks. Gainesville is known for its nature preserve, Paynes Prairie, which hosts a great deal of wildlife.On your next trip to Gainesville and the Comfort Suites, please allow my front desk staff to give you a list of all the great places you can visit.RegardsTroy WimberlyGeneral Manager

8/10 Good

Linda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Staff wss very nice
Stayed 1 night in May 2024

10/10 Excellent

Alix

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is extreme courteous and make you feel welcome. We needed to extend our stay and the management team worked with us to find a good rate for a last minute stay. The hot breakfast was wonderful every morning. The fresh coffee all day is certainly a plus. I will definitely stay again. Thanks guys
Stayed 3 nights in May 2024

4/10 Poor

hyeunsung

Disliked: Staff & service, amenities, property conditions & facilities
the hotel smelled of weed, also the breakfast wasn't good so I visited a dinner after 1st day. Even a maid forgot to clean my room, and I requested additional towels, can not recommend this hotel.
Stayed 2 nights in May 2024

8/10 Good

Wanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice for price
Stayed 3 nights in May 2024

10/10 Excellent

Nathan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very helpful and friendly.
Stayed 2 nights in May 2024
Response from Troy Wimberly on May 10, 2024
Dear NathanThank you for taking the time to write a review and giving us a great score. My staff and I thank you and welcome you to our hotel Comfort Suites Gainesville.I am very happy that you were impressed with the helpfulness and friendliness of the staff.My staff and I hope you have some time to enjoy some of our amenities, as well as doing some sightseeing around our great city. We have the museum of natural history and Skate Station for the kids to have some fun time. The next time you are back please stop by the desk and the staff will be happy to give more ideas of places to visit.Thank you for staying with and we hope to see back again, when you do please stop by my office and say helloRegardsTroy WimberlyGeneral Manager

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Stayed 1 night in May 2024
Response from Troy Wimberly on May 10, 2024
Dear AmandaThank you for taking the time to write a review for us and to give us such wonderful score, my staff and I truly appreciates you choosing the Comfort Suites Gainesville as your hotel.I do hope you had a chance to enjoy all our amenities, and some of our wonderful sites in the Gainesville area. If you have not, the next time you are in Gainesville and staying with us, please take the time and go by Paynes Prairie (Alligator Spot) or take a stroll up to the university in the evening and listen to the bells tolled. If there are others, you would love to do please stop by the desk and my staff will be able to give you other ideas. Thank you and hope to see you back with us, when you do, please stop by, and say hello.RegardsTroy WimberlyGeneral Manager

8/10 Good

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chris was very helpful. They were repaving the road at midnight and could not sleep for two hours because of the noise. It would be great if there were more restaurants closer. All and all. I will definitely be staying again. Maybe next time there will be no road paving at night.
Stayed 1 night in May 2024
Response from Troy Wimberly on May 9, 2024
Dear KevinThank you, Kevin, for taking the time to write us a great review, we here at Comfort Suites Gainesville are very appreciative of this.I am very happy that you enjoyed your guest room, I am sorry about the roadwork that is being done to the street beside us. I hope the next time you are back with us it will be all over. Whatever the reason that brought you to our city, my staff and I hope you had time to enjoy some of our other amenities such as our pool and fitness center. Kevin, I also hope you were able to explore some of our great sightseeing areas. We will be pleased to give you some great ideas when you return.Once again thank you and we hope to see you again at the comfort Suites Gainesville, your new home away from home.RegardsTroy WimberlyGeneral Manager

10/10 Excellent

Patricia, West Melbourne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to the university for our granddaughters graduation. Clean. Updated. Spacious (king bed with a sofa bed ).
Stayed 1 night in May 2024
Response from Troy Wimberly on May 9, 2024
Dear PatriciaThank you for taking the time to give us a great score, my staff and I truly appreciated you choosing the Comfort Suites Gainesville as your hotel.I do hope you had a chance to enjoy all our amenities, and some of our wonderful sites in the Gainesville area. If you have not, the next time you are in Gainesville and staying with us, please take the time and go by Paynes Prairie (Alligator Spot) or take a stroll up to the university in the evening and listen to the bells tolled. If there are others, you would love to do please stop by the desk and my staff will be able to give you other ideas. Thank you and hope to see you back with us, when you do, please stop by, and say hello.RegardsTroy wimberlyGeneral Manager

8/10 Good

Zaumyuawng

Liked: Cleanliness, staff & service, property conditions & facilities
Noisy
Stayed 1 night in May 2024
Response from Troy Wimberly on May 9, 2024
Dear ZaumyuawngThank you for taking the time to write a review of our hotel. My staff and I thank you for doing so. Thank you for staying with us.Please allow me to apologize for all the inconvenience of the noise you experienced on your stay. The next time you are with us please ask the front desk agent at check in to give you a room on the quite side, I am truly sorry; our aim is that all our guests have a 100% satisfactory experience. Thank you for your feedback and hope to see you back with us again.RegardsTroy WimberlyGeneral Manager

10/10 Excellent

Johnny

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Room was extra clean staff extra nuce
Stayed 1 night in Apr 2024
Response from Troy Wimberly on May 9, 2024
Dear Johnny,Thank you for taking the time to give us a great score, my staff and I truly appreciated you choosing the Comfort Suites Gainesville as your hotel.I do hope you had a chance to enjoy all our amenities, and some of our wonderful sites in the Gainesville area. If you have not, the next time you are in Gainesville and staying with us, please take the time and go by Paynes Prairie (Alligator Spot) or take a stroll up to the university in the evening and listen to the bells tolled. If there are others, you would love to do please stop by the desk and my staff will be able to give you other ideas. Thank you and hope to see you back with us, when you do, please stop by, and say hello.RegardsTroy WimberlyRegards

10/10 Excellent

Nydia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are fantastic. The breakfast is very simple.
Stayed 2 nights in Apr 2024
Response from Troy Wimberly on May 9, 2024
Dear NydiaThank you, Nydia, for taking the time to write us a great review, we here at Comfort Suites Gainesville are very appreciative of this.I am very happy that you enjoyed your guest room, I am sorry that our breakfast was a little simple. I hope the next time you visit us we will have more items to offer. I do hope you had time to enjoy some of our other amenities such as our pool and fitness center.Ms. Nydia, whatever brough you to our great City, I hope you were able to explore some of our great sightseeing areas and great restaurants. We will be pleased to give you some great ideas when you return.Once again thank you and we hope to see you again at the comfort Suites Gainesville, your new home away from home.RegardsTroy WimberlyGeneral Manager

10/10 Excellent

Laurie

Stayed 1 night in May 2024

10/10 Excellent

Angelo

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable bed, roomy room. Very clean. Updated. We’ll kept.
Stayed 1 night in Apr 2024
Response from Troy Wimberly on May 3, 2024
Dear AngeloThank you for taking the time to give us a great review and score, my staff and I thank you for stay with us at the Comfort Suites GainesvilleWhether you were with us for business or pleasure I do hope you had some time to visit some of our great attractions, if you did not, when you are next in our area and staying here at the Comfort Suites, please visit Paynes Prairie and see the wild buffalos or you may visit Kanapaha Botanical Gardens which has some very beautiful rare flowers for all to see.I thank you for staying with us and hope to see you back again with us, please stop by my office and say hello when you return. RegardsTroy WimberlyGeneral Manag

10/10 Excellent

vinh

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Apr 2024
Response from Troy Wimberly on May 2, 2024
Dear VinhThank you for taking the time to write us a great review and score, I thank you along with my staff for staying at the Comfort Suites Gainesville.I am very pleased that you enjoy all our amenities, and our staff. Whether you were with us for business or pleasure I do hope you had some time to visit some of our great attractions, if you did not, when you are next in our area and staying here at the Comfort Suites, please visit Paynes Prairie and see the wild buffalos or you may visit Kanapaha Botanical Gardens which has some very beautiful flowersI thank you for staying with us and hope to see you back again with us, please stop by my office and say hello when you return. RegardsTroy WimberlyGeneral Manag

10/10 Excellent

Yenileidy

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Troy Wimberly on May 2, 2024
Dear YenileidyThank you for taking the time to give us a great review and score, my staff and I here at the Comfort Suites Gainesville thank you.Whether you were with us for business or pleasure I do hope you had some time to visit some of our great attractions, if you did not, when you are next in our area and staying here at the Comfort Suites, please visit Paynes Prairie and see the wild buffalos or you may visit Kanapaha Botanical Gardens which has some very beautiful flowersI thank you for staying with us and hope to see you back again with us, please stop by my office and say hello when you return. RegardsTroy WimberlyGeneral Manag

10/10 Excellent

Chelsea, Toledo

Very nice rooms
Stayed 2 nights in Mar 2024

10/10 Excellent

Aryana

Stayed 2 nights in Apr 2024

10/10 Excellent

Ana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Apr 2024
Response from Troy Wimberly on Apr 21, 2024
Dear AnaThank you for taking the time to give our hotel The Comfort Suites Gainesville a great score. My staff and I thank you. We are happy that you have chosen the Comfort Suite Gainesville as your hotel to stay at, while in the Gainesville area. Whether it was business or pleasure that brought you to our area, I hope you had some time to enjoy our amenities in the hotel for some rest and relaxation, and maybe to explore some of the great sites in the Gainesville area. I look forward to your next visit with us, please continue to come and make us your home away from home.RegardsTroy Wimberly General Manage

10/10 Excellent

Luz Angela

Stayed 1 night in Apr 2024

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Apr 2024
Response from Troy Wimberly on Apr 20, 2024
Dear DonaldThank you for taking the time to give our hotel The Comfort Suites Gainesville a great score. My staff and I thank you. We are happy that you have chosen the Comfort Suite Gainesville as your hotel to stay at, while in the Gainesville area. Whether it was business or pleasure that brought you to our area, I hope you had some time to enjoy our amenities in the hotel for some rest and relaxation, and maybe to explore some of the great sites in the Gainesville area. I look forward to your next visit with us, please continue to come and make us your home away from home.RegardsTroy Wimberly General Manage

10/10 Excellent

Daniella

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good quality
Stayed 1 night in Apr 2024
Response from Troy Wimberly - General Manager on Apr 17, 2024
Dear DaniellaThank you for taking the time to write a review and giving us such a wonderful score. My staff and I here at Comfort Suites Gainesville thank you.We are very pleased that everything was of good quality for you and yours.I hope you were able to discover some of our wonderful sites here in our beautiful city. If not, on your next trip to Gainesville, please stop at our front desk and my staff will be able to give you some great places to visit.We welcome you back to your new home away from home.RegardsTroy WimberlyGeneral Manager

10/10 Excellent

Miguel

Stayed 2 nights in Mar 2024
Response from Troy Wimberly - General Manager on Apr 13, 2024
Dear MiguelFirst, let me thank you for taking the time to give our hotel Comfort Suites Gainesville a great score. My staff and I thank you. I notice you did not leave a review, but from your score I can see that your stay was very good.I do hope you had some time to enjoy our pool and breakfast. Whether you were here for business or pleasure, I do hope you had some time to explore and visit some of the great attractions in our city. I look forward to meeting with you the next time you are with us, please continue to come and make us your home away from home.RegardsTroy WimberlyGeneral Manager

8/10 Good

FERNANDO

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and beds very comfy
Stayed 1 night in Apr 2024
Response from Troy Wimberly - General Manager on Apr 13, 2024
Dear FernandoThank you for taking the time to give us a review of our hotel Comfort Suites Gainesville.My staff and I thank you. We are happy to know that you had a very restful night, which is a very important start to everyone’s day. I also hope you have time to use our fitness room and pool area.We appreciate you staying with us and hope to see you soon, hoping you will make us your home away from home.RegardsTroy WimberlyGeneral Manager

10/10 Excellent

Nicholas

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Apr 2024
Response from Troy Wimberly - General Manager on Apr 9, 2024
Dear NicholasThank you for taking the time to write a review for our hotel comfort Suites Gainesville, my staff and I are very grateful that you have chosen to stay with us. My staff and I are very appreciative that you enjoy the cleanness of our hotel.I do hope you had a great time in our city and were able to discover some of the great wonders of Gainesville. If not, I hope the next time you are back you will be able to do so. Our front desk staff is well equipped to give you all the directions you will need to visit some of these areas.I also hope you will return to visit with us here at the Comfort Suites Gainesville, where you can call us your home away from home.RegardsTroy WimberlyGeneral Manager

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beds are very comfortable. Property is clean and staff is very pleasant and helpful.
Stayed 1 night in Apr 2024
Response from Troy Wimberly - General Manager on Apr 9, 2024
Thank you for taking the time to write a review for our hotel comfort Suites Gainesville, my staff and I are very grateful that you have chosen to stay with us. My staff and I are very appreciative that you enjoy the comfort of our beds, and I am pleased that my staff was helpful to you.I do hope you had a great time in our city and were able to discover some of the great wonders of Gainesville. If not, I hope the next time you are back you will be able to do so. Our front desk staff is well equipped to give you all the directions you will need to visit some of these areas.I also hope you will return to visit with us here at the Comfort Suites Gainesville, where you can call us your home away from home.RegardsTroy WimberlyGeneral Manager

10/10 Excellent

Sonise

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness
Stayed 2 nights in Mar 2024
Response from Troy Wimberly - General Manager on Apr 9, 2024
Dear SoniseThank you for giving us such a great score, my staff and I are very grateful that you have chosen to stay with us here at the Comfort Suites Gainesville. I do hope you had a great time in our city and were able to discover some of the great wonders of Gainesville. If not, I hope the next time you are back you will be able to do so. Our front desk staff is well equipped to give you all the directions you will need to visit some of these areas.I also hope you will return to visit with us here at the Comfort Suites Gainesville, where you can call us your home away from home.RegardsTroy WimberlyGeneral Manager

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Troy Wimberly - General Manager on Apr 9, 2024
Dear AlfredoThank you for giving us such a great score, my staff and I are very grateful that you have chosen to stay with us here at the Comfort Suites Gainesville. I do hope you had a great time in our city and were able to discover some of the great wonders of Gainesville. If not, I hope the next time you are back you will be able to do so. Our front desk staff is well equipped to give you all the directions you will need to visit some of these areas.I also hope you will return to visit with us here at the Comfort Suites Gainesville, where you can call us your home away from home.RegardsTroy WimberlyGeneral Manager

10/10 Excellent

Kyla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice staff
Stayed 2 nights in Apr 2024
Response from Troy Wimberly - General Manager on Apr 3, 2024
Dear KylaThank you for taking the time to write us a review and giving us a great score. I hope that while you were in Gainesville you had some time to visit some of our great attractions, if not when you return not only come back to visit with us here at the Comfort Suites, but please check in with our front desk agent and they will be able to give some great places to visit. My staff, I look forward to seeing you again here at Comfort Suites Gainesville, and please feel free to stop by my office and introduce yourself.RegardsTroy WimberlyGeneral Manager

10/10 Excellent

Tiany

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast and near the UF Small Animal Hospital
Stayed 2 nights in Mar 2024
Response from Troy Wimberly - General Manager on Apr 3, 2024
Dear TianyThank you for taking the time to write us a review and giving us a great score. I do hope that your pet family is doing better, the next time you visit us here at the Comfort Suites Please check with the front desk if the shuttle is available to take you there. I hope that while you were in Gainesville you had some time to visit some of our great attractions, if not when you return not only come back to visit with us here at the Comfort Suites, please check in with our front desk agent and they will be able to give you some great places to visit. My staff, I look forward to seeing you again here at Comfort Suites Gainesville, and please feel free to stop by my office and introduce yourself.RegardsTroy WimberlyGeneral Manager

10/10 Excellent

Greg, TROY

Stayed 1 night in Apr 2024
Response from Troy Wimberly on Apr 25, 2024
Dear GregThank you so much for giving our hotel Comfort Suites Gainesville a great score. My staff and I appreciated your score. From your score we can see that you had a great stay with us. We also hope you had some time to enjoy some of our great attractions in the Gainesville area.Thank you and may you always return to our hotel Comfort Suites Gainesville when in town.RegardsTroy WimberlyGeneral Manager

8/10 Good

Greg, TROY

Stayed 1 night in Mar 2024

10/10 Excellent

Yenileidy

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from Troy Wimberly - General Manager on Apr 2, 2024
Dear YenileidyThank you for taking the time to give us a rating on your stay with us here at Comfort Suites Gainesville. It was a pleasure having you with us. My staff and I thank you and we hope to see you back again soon.RegardTroy WimberlyGeneral Manager

6/10 Okay

James

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our room is very nice, but when we checked in we given keys to a room that was under maintenance needs.
Stayed 1 night in Mar 2024
Response from Troy Wimberly - General Manager on Mar 30, 2024
Dear JamesThank you for your review. First let give you my sincere apologies for the inconvenience that happened.I have spoken with the maintenance depaartmentt with regards to better communication. My staff and I are pleased that your room was very nice. I do hope you had time to enjoy our great breakfast as well, before departing. I do invite you to visit us again and please stop by my office, where I can speak with you in person. I would love for you to consider us your home away from home.Troy WimberlyGeneral Manager

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly.
Stayed 2 nights in Mar 2024
Response from Troy Wimberly - General Manager on Mar 27, 2024
Dear JohnMy staff and I thank you for taking the time to give us a review. We here at Comfort Suites Gainesville appreciate and thank you. All of us here take great pride in your home away from home. I do hope that the next time you are planning your trip to the Gainesville area, the Comfort Suites Gainesville will be your first choice. RegardsTroy WimberlyGeneral Manager

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice hotel, friendly staff, good breakfast, and comfortable beds.
Stayed 1 night in Mar 2024
Response from Troy Wimberly - General Manager on Mar 27, 2024
Thank you for giving us such a wonderful score, your score shows us how happy you were with our service. The staff and I thank you. May I suggest a few areas that you can enjoy while visiting our city, whether you are visiting us for work or pleasure, Gainesville has a great deal of sightseeing and restaurants to visit. Paynes Prairie is a great place for wildlife (horses and buffalos) also Carson Springs Wildlife Conservation. You can stop by our front desk and the staff will be able to direct you to some of our great restaurants.On Your next visit to Gainesville and at the Comfort Suites Gainesville, please stop by my office and say hello; I am always looking forward to speaking with our guest.RegardsTroy WimberlyGeneral Manager

10/10 Excellent

Yolaunda, Tallahassee

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable
Stayed 3 nights in Mar 2024
Response from Troy Wimberly - General Manager on Mar 23, 2024
Dear Yolaunda My staff and I here at Comfort Suites Gainesville, thank you for taking the time to give us a great review. It is my staff and I greatest pleasure to provide outstanding service to all our wonderful guests that comes to visit us. The next time you visit the Gainesville area, I would like to invite you to visit some of our great attractions. Florida Museum of Natural History is awesome to visit. If you would love to do some walking, we are very close to a walking trail, all our guests who as walked it, has giving great review on this trail.My staff and I look forward to welcoming you back to our hotel Comforter Suites Gainesville and to our wonderful area, soon.RegardsTroy WimberlyGeneral Manager

10/10 Excellent

Rui

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Troy Wimberly - General Manager on Mar 23, 2024
Dear Ms. RuiFirst let me give a big thank you to you for taking the time to give us a great review. My staff and I here at the Comfort Suites Gainesville, thank you. It is our greatest pleasure to provide outstanding service to all our guests. The next time you visit the Gainesville area, I would like to invite you to visit some of our great attractions. Florida Museum of Natural History is awesome to visit. If you are into diving, you could visit some of our wonderful springs, where you go floating, and driving as well.My staff and I look forward to welcoming you back to our hotel Comforter Suites Gainesville and to our wonderful area, soon.RegardsTroy WimberlyGeneral Manager