Public bath

Reviews of APA Hotel Hakata Eki Chikushiguchi

3 out of 5
APA Hotel Hakata Eki Chikushiguchi
1-14-1 Hakataekihigashi, Fukuoka, Fukuoka

Reviews

8.4

Very Good

Rating 10 - Excellent. 329 out of 721 reviews" "
Rating 8 - Good. 239 out of 721 reviews" "
Rating 6 - Okay. 102 out of 721 reviews" "
Rating 4 - Poor. 27 out of 721 reviews" "
Rating 2 - Terrible. 24 out of 721 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Pranata

Business traveler
Liked: Cleanliness, staff & service, amenities
Standard size business hotel room but with a great public bath (and outdoor). It is very close to the entrance to the Hakata Station. (5 minutes walk)
Stayed 2 nights in May 2024

10/10 Excellent

Monica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and tidy property, I enjoyed the women's sento area. Very relaxing
Stayed 7 nights in May 2024

10/10 Excellent

Aldino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything Hood, except fornthe breakfast that Isn't International, for the rest it's a perfect Place!
Stayed 1 night in May 2024

10/10 Excellent

milbert

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
abt a 5min walk from Hakata station. as always very clean. we did not try the onsen.. be careful as the se street as 2 ApA hotel
Stayed 4 nights in Feb 2024

10/10 Excellent

Larisa

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you for excellent service and cleanliness!
Stayed 1 night in May 2024

6/10 Okay

Wipha

Traveled with family
Liked: Amenities
Disliked: Staff & service
Check in with kiosk was ok but only 4 kiosks were there with lots of customers at lobby, took more than 30 mins to wait and if you will leave at early morning, ensure that you can walk with your bags etc to hakata station by yourself as hotel couldn't help u to call a taxi. I got didi app which show places in japanese ans staff refused to help even to pin the location to go!! Robot receptionist not a human being?
Stayed 4 nights in Apr 2024

8/10 Good

Man Mei May

Traveled with partner
Liked: Staff & service
Fast check in & check out Cleaning of the floor needs to be improved
Stayed 2 nights in Mar 2024

8/10 Good

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location Walkable distance to Hakata Station Beware that there are 3 APA hotels on the same street, you may easily mistakenly go to the wrong one
Stayed 1 night in Mar 2024

6/10 Okay

Kazunobu

Traveled with partner
Disliked: Staff & service
博多駅最寄りで非常に利便性が良かったです。
Stayed 2 nights in Mar 2024

10/10 Excellent

Jason

Stayed 1 night in Mar 2024

10/10 Excellent

CONCEPCION, Jersey City

Stayed 1 night in Feb 2024
Response from Front desk Nagata on Apr 8, 2024
Thank you very much for staying at APA Hotel Hakata Station Chikushiguchi. We are very happy to hear that you were satisfied with your stay. We will continue to make every effort to be chosen by our guests. Thank you very much for taking time out of your busy schedule to write a review of our hotel. We look forward to serving you again.

8/10 Good

Sung

Stayed 1 night in Feb 2024
Response from Front Desk Nagata on Mar 20, 2024
Thank you very much for staying at APA Hotel 〈Hakataeki Chikushiguchi〉.We would like to thank you again for choosing our hotel from amongst the many hotels in the Hakata area.We will continue to make efforts to create a hotel that satisfies our guests.We look forward to welcoming you again.

10/10 Excellent

Richard

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb experience
Stayed 7 nights in Dec 2023
Response from Front Asai on Jan 7, 2024
We are very happy to hear that you were satisfied with your stay.We will continue to devote ourselves to the theme of "always providing a pleasant environment".We all look forward to welcoming you again

8/10 Good

Tae Young, La Joola San Diego

Stayed 1 night in Dec 2023
Response from Front Asai on Jan 7, 2024
We are very happy to hear that you were satisfied with your stay.We will continue to devote ourselves to the theme of "always providing a pleasant environment".We all look forward to welcoming you again

6/10 Okay

Ho Yan

Traveled with partner
Liked: Property conditions & facilities
Disliked: Amenities
Stayed 4 nights in Dec 2023
Response from Front Asai on Jan 12, 2024
Thank you very much for staying at APA Hotel Hakata Station Chikushi Exit.We thank you again for taking time out of your busy schedule to give us your rating.We will continue to make every effort to be the hotel of choice for our guests.

6/10 Okay

Kiaw chin

Stayed 3 nights in Dec 2023
Response from Front Asai on Jan 7, 2024
We are very happy to hear that you were satisfied with your stay.We will continue to devote ourselves to the theme of "always providing a pleasant environment".We all look forward to welcoming you again

10/10 Excellent

Henry

Traveled with partner
Liked: Amenities
Everything rated above...all excellent.
Stayed 26 nights in Nov 2023
Response from Front Asai on Jan 7, 2024
Thank you very much for staying at APA Hotel Hakata Station Chikushi Exit.Thank you again for your kind words of praise.We will continue to make every effort to satisfy our guests.

2/10 Terrible

Yi Gin Beatrice

Traveled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
It's really dirty. The carpet was not vacuumed. Cockroaches seen and killed. Cleaners did not do their job despite being requested to make up room (obvious signs such as no fresh new towels and foot mat, dirt still seen on carpet). Dust can be seen around the edge of the room. Makes me wonder if the sheets were changed before we stayed in. Also, according to the hotel, the sheets were to be changed every 3 days regardless due to hygiene reasons. However, I noticed the sheets remained the same throughout my stay (5 nights).
Stayed 5 nights in Nov 2023
Response from Front Yokobori on Jan 21, 2024
Thank you for making a reservation at APA Hotel HakataEki chikushiguchi.We are very sorry for your disappointment, even though you chose our hotel among many hotels in the Hakata area. Your valuable feedback will be taken into consideration for future improvements.If you have any questions or problems during your stay, please let our front desk staff know.Thank you very much for taking time out of your busy schedule to provide us with your comments. We look forward to welcoming you again when the opportunity arises.

2/10 Terrible

Yi Gin Beatrice

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
One of the dirtiest hotel I've stayed in Japan. The foot mat was not replaced and carpet was not vacuumed. Makes me wonder if the bath towels were just folded and placed back to the racks for further use without changing. Nearing the end of my stay, I even saw cockroaches in the room. Upon closer inspection, thick layer of dust can be seen around the edges of the room. The good thing is that they have public baths.
Stayed 4 nights in Nov 2023
Response from Front Yokobori on Jan 21, 2024
Thank you very much for staying at APA Hotel HakataEki chikushiguchi.We are very sorry that you had an unpleasant stay at our hotel, even though you chose us out of the many hotels in the Hakata area. Your valuable feedback will be taken into consideration for future hotel management.Thank you very much for taking time out of your busy schedule to provide us with your feedback.

10/10 Excellent

Dorothy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance from Hakata Station. Very nice rooms and very affordable.
Stayed 3 nights in Nov 2023
Response from Front Asai on Jan 7, 2024
Thank you very much for choosing APA Hotel Hakata Station Chikushi Exit.We would also like to thank you again for your compliments on our hotel's location and interior design.We sincerely look forward to welcoming you again.

10/10 Excellent

Taeko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from フロント 米丸 on Jan 7, 2024
この度はアパホテル〈博多駅筑紫口〉にご宿泊頂き誠にありがとうございます。また、口コミ高評価頂きお客様に満足いただけたようで大変嬉しく思います。またのご来館スタッフ一同心よりお待ちしております。

8/10 Good

Terry

Stayed 1 night in Nov 2023
Response from フロント 米丸 on Jan 7, 2024
この度はアパホテル〈博多駅筑紫口〉にご宿泊いただきまして誠にありがとうございます。当館でのご滞在満足いただけたようようで大変嬉しく存じます。また近くにお越しの際は当館のご利用お待ちしております。

10/10 Excellent

akiko

They nailed it!! Every time I stay here, they have everything I need including security , cleanliness, comfort with very reasonable price. Love it!
Stayed 1 night in Nov 2023
Response from フロント 梅崎 on Nov 7, 2023
Thank you very much for staying at APA Hotel Hakata Station Chikushi Exit. We are glad that you enjoyed your stay with us. We will continue to strive to improve our services and facilities based on your comments. All of our staff look forward to your next visit.

10/10 Excellent

Chin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended. APA Hotels would be my choice of accommodation for my future trips to Japan.
Response from フロント 梅崎 on Nov 7, 2023
Thank you very much for staying at APA Hotel Hakata Station Chikushiguchi. We would also like to thank you for taking the time to write your review. We will use your words as encouragement to improve our services and facilities to meet your expectations. All of our staff look forward to your next visit.

10/10 Excellent

daiki

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from フロント 梅崎 on Nov 7, 2023
この度はアパホテル〈博多駅筑紫口〉にご宿泊頂き誠にありがとうございます。お客様の貴重なお時間を使って頂きありがとうございます。お客様のまたのご来館スタッフ一同心よりお待ち申し上げます。

8/10 Good

Kwun Wing

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is slightly better than. Hotel Wing
Stayed 1 night in Oct 2023
Response from フロント 中山 on Feb 26, 2024
Thank you very much for staying at APA Hotel Hakata Station Chikushi Exit.We are relieved to hear that you were able to stay at our hotel with peace of mind. We are always striving to provide our guests with hospitality that is full of floral spirit. We will continue to devote ourselves to providing our guests with "safety," "peace of mind," and "restful sleep" in the future. Thank you very much for your valuable feedback. We look forward to welcoming you again.

10/10 Excellent

Christopher, Venice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, super clean and comfortable. Easy walking distance from everything.
Stayed 1 night in Oct 2023
Response from フロント 中山 on Feb 26, 2024
Thank you very much for staying at APA Hotel Hakata Station Chikushi Exit.We are relieved to hear that you were able to stay at our hotel with peace of mind. We are always striving to provide our guests with hospitality that is full of floral spirit. We will continue to devote ourselves to providing our guests with "safety," "peace of mind," and "restful sleep" in the future. Thank you very much for your valuable feedback. We look forward to welcoming you again.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from フロント 中山 on Feb 20, 2024
この度はアパホテル博多駅筑紫口にご宿泊頂きまして誠にありがとうございました。今回のご滞在はいかがでしたでしょうか。安心してご宿泊頂けておりますと幸いでございます。この度はお忙しい中クチコミのご投稿にご協力いただきまして誠にありがとうございました。お客様のまたのお越しをお待ちしております。

10/10 Excellent

sunghee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from フロント 中山 on Feb 20, 2024
この度はアパホテル博多駅筑紫口にご宿泊頂きまして誠にありがとうございました。今回のご滞在はいかがでしたでしょうか。安心してご宿泊頂けておりますと幸いでございます。この度はお忙しい中クチコミのご投稿にご協力いただきまして誠にありがとうございました。お客様のまたのお越しをお待ちしております。

8/10 Good

Tarek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in at 3 PM was highly inconvenient. I wish it started at 12 PM instead.
Stayed 1 night in Sep 2023
Response from Front Desk Nakayama on Feb 21, 2024
Thank you very much for staying at APA Hotel Hakata Station Chikushi Exit.However, we are very sorry for the inconvenience caused by the check-in time. We will take your comments into consideration as we strive to create a better hotel.Thank you very much for taking the time out of your busy schedule to write a word-of-mouth review of our hotel.

10/10 Excellent

Wilhelmina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and very nice workers
Stayed 1 night in Sep 2023
Response from フロント 中山 on Feb 21, 2024
Thank you very much for staying at APA Hotel Hakata Station Chikushi Exit.We are very honored to receive your compliments on our staff's service. We are always striving to provide our guests with hospitality that is full of floral spirit. We will continue to devote ourselves to providing our guests with "safety," "peace of mind," and "restful sleep" in the future.Thank you very much for taking the time out of your busy schedule to write a word-of-mouth review of our hotel.

8/10 Good

Carol

Traveled with family
It was conveniently located by the train station.
Stayed 4 nights in Sep 2023
Response from Front Desk Nakayama on Feb 21, 2024
Thank you very much for staying at APA Hotel Hakata Station Chikushi Exit.As you mentioned, our hotel is conveniently located just a 4-minute walk from Hakata Station (Chikushi Exit) on the Sanyo Shinkansen, Kyushu Shinkansen, and JR lines, and a 2-minute walk from Hakata Station (East Exit No. 7) on the Airport Subway Line. The hotel is very popular among business and leisure travelers.Thank you very much for taking time out of your busy schedule to write a word-of-mouth review.

10/10 Excellent

Wilhelmina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property very clean, staff really friendly. Will definitely stay at their chain hotel. APA!! Awesome service!!
Stayed 3 nights in Sep 2023
Response from フロント 梅崎 on Nov 8, 2023
Thank you very much for staying at APA Hotel Hakata Station Chikushi Exit. We appreciate your kind words of praise. We will strive to improve our services every day to meet our guests' expectations. We sincerely look forward to welcoming you again.

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!
Stayed 2 nights in Aug 2023
Response from Front Desk Nakayama on Feb 21, 2024
Thank you very much for staying at APA Hotel Hakata Station Chikushi Exit.We are relieved to hear that you were able to stay at our hotel with peace of mind. We are always striving to provide our guests with hospitality that is full of floral spirit. We will continue to devote ourselves to providing our guests with "safety," "peace of mind," and "restful sleep" in the future.Thank you very much for taking time out of your busy schedule to write a word-of-mouth review of our hotel.The guestAll of us at APA look forward to welcoming you again.

10/10 Excellent

Kyoungshin

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is very small. Frankly speaking you will need to use the space under the bed to put your luggage. However, it has everything you may need and they offers public bath place for free :) !!. Hotel was a bit expensive for its facility but I think it was due to the Sports Event which took a place in Fukuoka. Apart from space, everything was great and employees were helpful (They are not good at English but try their best to help).
Stayed 1 night in Jul 2023
Response from Front Desk Nakayama on Feb 20, 2024
Thank you very much for staying at APA Hotel Hakata Station Chikushi Exit.We are relieved to hear that you had a safe stay with us. However, we are very sorry for your inconvenience regarding the size of your room. We will take your comments into consideration as we strive to make our hotel even better.Thank you very much for taking time out of your busy schedule to write a word-of-mouth review. We look forward to welcoming you again.

6/10 Okay

Lance

Stayed 1 night in Jul 2023
Response from フロント 中山 on Feb 20, 2024
この度はアパホテル博多駅筑紫口にご宿泊頂きまして誠にありがとうございました。今回のご滞在はいかがでしたでしょうか。安心してご宿泊頂けておりますと幸いでございます。この度はお忙しい中クチコミのご投稿にご協力いただきまして誠にありがとうございました。お客様のまたのお越しをお待ちしております。

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
A nice comfortable hotel, in walking distance to Hakata station
Stayed 4 nights in Jul 2023
Response from Front Desk Nakayama on Feb 20, 2024
Thank you very much for staying at APA Hotel Hakata Station Chikushi Exit.We are relieved to hear that you had a safe stay with us.Thank you very much for taking time out of your busy schedule to write a word-of-mouth review. We look forward to welcoming you again.

10/10 Excellent

Tarasin

Stayed 4 nights in Jul 2023
Response from フロント 米丸 on Sep 1, 2023
この度はアパホテル〈博多駅筑紫口〉にご宿泊いただきまして誠にありがとうございました。ご宿泊に際してご満足頂けたとのこと、スタッフ一同大変嬉しく存じます。この度は当ホテルにお越しいただき、誠にありがとうございました。またのご利用をお待ちしております。

10/10 Excellent

Yesenia

Stayed 2 nights in Jul 2023
Response from フロント on Sep 1, 2023
この度はアパホテル〈博多駅筑紫口〉にご宿泊いただきまして誠にありがとうございました。高評価を頂き、ご滞在に満足頂けたようで大変嬉しく思います。お客様のまたのお越しをお待ちしております。

10/10 Excellent

Riki

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 3 nights in Jun 2023
Response from Front Kuriyama on Jul 16, 2023
Dear RikiThank you very much for staying at APA Hotel Hakata Station Chikushi Exit.We are very happy to hear that you were satisfied with your stay.We will continue to make every effort to meet your expectations.Thank you very much for taking time out of your busy schedule to provide us with your valuable feedback.We look forward to welcoming you again.

10/10 Excellent

Lorenzo

Liked: Cleanliness, staff & service, property conditions & facilities
Good price, good room, and nice public bath!
Stayed 2 nights in May 2023
Response from Front Kunishige on Jul 6, 2023
Thank you very much for staying at APA Hotel Hakata Eki Chikushi Exit.Our public bath is very popular among our guests for its ability to relieve the fatigue of the day.We look forward to welcoming you back to our hotel.

8/10 Good

Laksana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel located in quiet area but near subway. The room is limit space but clean.
Stayed 5 nights in May 2023
Response from Front Kunishige on Jul 6, 2023
Thank you very much for staying at APA Hotel Hakata Eki Chikushi Exit.As you mentioned, our hotel is located near the subway line and is very conveniently located. We are very happy to hear that you had a pleasant stay.We sincerely look forward to welcoming you again.

10/10 Excellent

Maudelyne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was somewhat close to the airport which was convenient for me.
Stayed 1 night in Apr 2023
Response from Front Desk Nakayama on Feb 20, 2024
Thank you very much for staying at APA Hotel Hakata Station Chikushi Exit.As you mentioned, our hotel is conveniently located just a 4-minute walk from Hakata Station (Chikushi Exit) on the Sanyo Shinkansen, Kyushu Shinkansen, and JR lines, and a 2-minute walk from Hakata Station (East Exit 7) on the Airport Subway Line. The hotel is very popular among business and leisure travelers.Thank you very much for taking the time out of your busy schedule to write a word-of-mouth review of our hotel. We look forward to welcoming you again.

6/10 Okay

Marvie

Traveled with group, Traveled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Disappointed
The bathroom shower curtain stinky and the tub was grimy so I had to tell the reception to have it scrubbed. The carpet was not vacuumed . The apa hotel in Niigata was soooo much better
Stayed 4 nights in Apr 2023
Response from Front Desk Nakayama on Feb 20, 2024
Thank you very much for staying at APA Hotel Hakata Station Chikushi Exit.However, we are very sorry for the inconvenience caused by the cleaning. We will make further efforts to improve the cleanliness in the future.Thank you very much for taking the time out of your busy schedule to write a word-of-mouth review of our hotel.We look forward to welcoming you back to our hotel.

10/10 Excellent

Jong Yoon

Stayed 1 night in Apr 2023
Response from Front Desk Nakayama on Jan 9, 2024
Thank you very much for staying at APA Hotel Hakata Station Chikushi Exit. We are relieved to hear that you were satisfied with your stay. We will continue to make every effort to improve our hotel. We look forward to welcoming you again.

10/10 Excellent

Chi Ming Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always love APA HOTELS when I travel in Japan. This one is so good cos it’s so close to everything I need or want
Stayed 9 nights in Mar 2023
Response from Front Desk Nakayama on Feb 20, 2024
Thank you very much for staying at APA Hotel Hakata Station Chikushi Exit.We are very pleased to hear that you were satisfied with your stay. We will continue to devote ourselves to the theme of "always providing a pleasant environment".Thank you very much for taking the time out of your busy schedule to write a word-of-mouth review of our hotel.We look forward to welcoming you back to our hotel.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023
Response from フロント中山 on Feb 20, 2024
この度はアパホテル博多駅筑紫口にご宿泊頂きまして誠にありがとうございました。今回のご滞在はいかがでしたでしょうか。安心してご宿泊頂けておりますと幸いでございます。この度はお忙しい中クチコミのご投稿にご協力いただきまして誠にありがとうございました。お客様のまたのご来館を心よりお待ちしております。

2/10 Terrible

Verified traveler

Disliked: Room comfort
Not a good experience to stay
Crowded lobby during rush hour, just like a market instead of hotel. Tens of People queued for so called self check-in. Unreasonable small laundry room with only 2 sets of washing machines, even at 11pm still can see guests standing there to wait for next available machine to wash their cloths. One of the smallest guest room that ever seen.
Stayed 4 nights in Mar 2023
Response from Front Desk Nakayama on Feb 20, 2024
Thank you very much for staying at APA Hotel Hakata Station Chikushi Exit.However, we are very sorry for any inconvenience caused by your stay. We will take your comments into consideration as we strive to make our hotel even better.Thank you very much for taking the time out of your busy schedule to write a word-of-mouth review of our hotel.We look forward to welcoming you back to our hotel.

6/10 Okay

Chun Leung

Liked: Staff & service
Disliked: Cleanliness
bed not clean
Stayed 2 nights in Mar 2023
Response from Front Desk Nakayama on Feb 20, 2024
Thank you very much for staying at APA Hotel Hakata Station Chikushi Exit.However, we are very sorry for the inconvenience caused by the beds. We will make further efforts to clean the room.Thank you very much for taking the time out of your busy schedule to write a word-of-mouth review of our hotel.We look forward to welcoming you back to our hotel.

6/10 Okay

HENG KAI

Traveled with family
Liked: Staff & service
room are small if only for rest and sleep is Ok.
Stayed 3 nights in Mar 2023
Response from Front Desk Nakayama on Feb 20, 2024
Thank you very much for staying at APA Hotel Hakata Station Chikushi Exit.How was your stay this time? We hope you had a safe and comfortable stay with us.Thank you very much for taking the time out of your busy schedule to write a word-of-mouth review of our hotel.We look forward to welcoming you back to our hotel.