Exterior
Ver disponibilidad

Opiniones de Te Waonui Forest Retreat

5 out of 5
Te Waonui Forest Retreat
State Highway 6, Franz Josef Glacier

Opiniones

9.2

Magnífico

Puntuación de 10, es decir, Excelente. Basada en 93 de 131 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 23 de 131 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 8 de 131 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 5 de 131 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 2 de 131 opiniones" "

9.8/10

Limpieza

9.4/10

Servicio y personal

8.6/10

Servicios

9.4/10

Condiciones de la propiedad

9.6/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Alan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
No tienen Gym Tampoco pileta propia , hay q ir al bote de al lado y pagar Usd 25 x pers
Se hospedó 1 noche en enero de 2019
Respuesta de General Manager, el 15 ene. 2019
Dear Alan Thank you for your review. Kind regards Richard GM

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
el mejor
Pasamos solo una noche en este hotel. Probablemente sea la mejor opción de la zona. sin duda lo mejor su personal.
Se hospedó 1 noche en octubre de 2017
Respuesta de Bruno (Guest Relation Manager), el 14 nov. 2017
Estimados, Nos alegra saber que disfrutaron su estadia, agradecemos sus comentarios y los esperamos en otro momento. Saludos cordials,

10/10 Excelente

Ittipol

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Recommended
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Daniel

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Fantastic property. Very quiet and secluded (even though it is in the heart of Franz Josef).
Se hospedó 2 noches en febrero de 2024

10/10 Excelente

Cheryl, Tiburon,

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Coco

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This is my favorite hotel during this New Zealand trip. Room is spacious, has a private balcony facing lush green plants. The canopy restaurant provides breakfast buffet and 5 course dinner. We definitely will stay there again.

10/10 Excelente

Jon

Viaje en pareja
Friendly staff in a relaxed atmosphere. Hotel grounds were lovely.
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Alan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024

8/10 Bueno

Rita

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Viel zu Teuer ür das was geboten wird!
Viel zu Überrteuret, für das was schlussendlich geboten wird! Für diesen Preis habe ich einiges mehr erwartet. Das Nachtessen war ok, das Rindsfillet und das Schokoladenmousse ausgezeichnet. Auch das Frühstücksbuffet war weit unter dem Niveau was man in so einem Hotel erwarten darf.
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Morgan

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Just stayed here one night but it was amazing. Service was top notch and the 5 course dinner was awesome. Service by all employees was superb.
Se hospedó 1 noche en enero de 2024

6/10 Aceptable

Akshat

Se hospedó 2 noches en enero de 2024

8/10 Bueno

Engel

Se hospedó 2 noches en enero de 2024

10/10 Excelente

Dee

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Enjoyable and relaxing stay in this large but quiet resort. Staff very friendly and meals nice. Day spa had good services and not as pricey as some hotels. Easy walk to the township.
Se hospedó 3 noches en diciembre de 2023

4/10 Malo

Rod

Le gustó: Limpieza
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
The dinners weren't great - for example rock hard cheese and some inedible dishes, the staff at the food hall's customer service was inconsistent. No gym, pool or fitness centre. Plus the spa was full booked with a massive waiting list. Bit odd as it was a 3 star place at best. Some nice people on main reception but there are some real challenges in this hotel.
Se hospedó 2 noches en diciembre de 2023

8/10 Bueno

Julie

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice deluxe room and amenities. Friendly staff. Parking a bit tight.
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Long

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We had an excellent experience! Loved the facilities and the food at the restaurant was delicious!
Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Jamie

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Amazing space , service was absolutely impeccable, beautiful welcoming environment and room. Dining room meals were beautiful. Expensive stay and I found the bed very uncomfortable but the staff were amazing the surroundings amazing , food was amazing.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Te Waonui Forest Retreat Team, el 2 dic. 2023
Dear Jamie,We are glad to hear that you enjoyed the Hotel, rooms, service and the food during your stay with us. Our beds have a feather topper which can be easily removed upon request.We all wish you the best for your travels around New Zealand!Kind regards,Te Waonui Forest Retreat Team

8/10 Bueno

Ranveig

Viaje en grupo, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful forrest retreat. Rooms include a five course dinner and breakfast that were both very nice. Only issue was the boil water notice and lack of bottled water in the room.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Te Waonui Forest Retreat Team, el 24 nov. 2023
Dear Ranveig,We would like to thank you for your great comments about our rooms & the food. Unfortunately, the whole town had been on boil water notice and we were made aware of the notice quite late, with almost 1,000 water bottles being given to the guest we did run out of them. We apologies for any inconvenience this may have caused.We all wish you the best for the rest of your travel's around New Zealand!Kind regards,Te Waonui Forest Retreat team

10/10 Excelente

Rebecca

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The tropical setting was really nice. The food and customer service was excellent.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Te Waonui Forest Retreat Team, el 24 nov. 2023
Dear Rebecca,We really appreciate you comments about the Hotel surroundings along with the food and team.We all wish you the best for the rest of your travel's around New Zealand!Kind regards,Te Waonui Forest Retreat Team

10/10 Excelente

Shanene

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Magically getaway in Franz Josef
The rainforest retreat was very special and beautifully presented. Staff were very welcoming and friendly. The hot towel and kiwi juice in arrival after a long drive was heavenly. The rooms look over the rainforest and feel secluded. Rooms are quiet, big and clean. Bathroom was spotless with great shower and separate bath. We were lucky enough to have the 5 course dinner and was not disappointed…highly recommend. The buffet brekkie was great too with lots of different options.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Te Waonui Forest Retreat Team, el 24 nov. 2023
Dear Shanene,We are delighted to hear your great comments about the Hotel, food and the team. It is comments like yours that keep us motivated every day.We all wish you the best for your travel's around New Zealand!Kind regards,Te Waonui Forest Retreat Team

10/10 Excelente

Per

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de Te Waonui Forest Retreat Team, el 24 nov. 2023
Dear Per,We would like to thank you for your 10 rating for your stay with us,We all wish you the best for the rest of your travels around New Zealand!Kind regards,Te Waonui Forest Retreat Team

2/10 Terrible

Rong

Se hospedó 1 noche en octubre de 2023
Respuesta de Te Waonui Forest Retreat Team, el 2 nov. 2023
Dear Rong,We really appreciate you taking the time to leave a review about the hotel.We wish you all the best for the rest of your travels around New Zealand!Kind regards,Te Waonui Forest Retreat Team

10/10 Excelente

James

Se hospedó 2 noches en septiembre de 2023
Respuesta de Te Waonui Forest Retreat Team, el 2 nov. 2023
Dear James,We really appreciate you taking the time to leave a review about the hotel.We wish you all the best for the rest of your travels around New Zealand!Kind regards,Te Waonui Forest Retreat Team

10/10 Excelente

Sarah-jean

Viaje en grupo
Love staying here! ♥️
Se hospedó 1 noche en julio de 2023
Respuesta de Te Waonui Forest Retreat Team, el 24 nov. 2023
Dear Sarah-Jean,We really appreciate you taking the time to give us such great rating.We all wish you the best for the rest of your travle's around New Zealand!Kind regards,Te Waonui Forest Retreat Team

10/10 Excelente

John

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Only one night but great.
A really fantastic one night stay to take a helicopter flight to the glacier. We wish had more time to stay. Restaurant was great.
Se hospedó 1 noche en julio de 2023
Respuesta de Te Waonui Forest Retreat Team, el 24 nov. 2023
Dear John,We really appreciate you taking the time to give us such great rating.We all wish you the best for the rest of your travel's around New Zealand!Kind regards,Te Waonui Forest Retreat Team

10/10 Excelente

Samit

Le gustó: Limpieza y servicio y personal
Good location and relaxing property
Se hospedó 2 noches en julio de 2023
Respuesta de Te Waonui Forest Retreat Team, el 24 nov. 2023
Dear Samit,We really appreciate you taking the time to give us such great rating.We all wish you the best for the rest of your travel's around New Zealand!Kind regards,Te Waonui Forest Retreat Team

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Wunderbar
Immer wieder ein Erlebnis
Se hospedó 1 noche en febrero de 2023
Respuesta de Te Waonui Forest Retreat team, el 24 nov. 2023
Dear Guest,We really appreciate you taking the time to give us such great rating.We all wish you the best for the rest of your travel's around New Zealand!Kind regards,Te Waonui Forest Retreat Team

10/10 Excelente

Ajith

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Fabulous hotel. Great helpful staff. Food was excellent.
Se hospedó 2 noches en enero de 2023
Respuesta de Te Waonui Forest Retreat Team, el 12 feb. 2023
Dear Ajith,We are pleased to hear that you enjoyed your stay with us and found our food and staff excellent, which is a great testament to all the hard work put in by our team.We all wish you all the best for the rest of your travel's around New Zealand!Kind regards,Te Waonui Forest Retreat Team

8/10 Bueno

John

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very nice location and staff with a clean room and well thought through. The included dinner and breakfast felt a bit forced and not the expected quality. I would prefer a choice. We were pushed to a 6:00 pm seating for no apparent reason. High price considering the quality overall.
Respuesta de Te Waonui Forest Retreat Team, el 9 ene. 2023
Dear John,We are delighted to hear that you enjoyed your stay with us and found our team, rooms and the location of the Hotel up to standard. All our reservation confirmations state the requirement to make dinner reservations, due to the large numbers of guest we have to serve and all the other time slots being already booked unfortunately 6pm was the only available time slot on the night of your stay.We are constantly looking at improving our product and would like to thank you for your feedback regarding the food, which has been taken in to consideration and we will look at incorporating this in out future menus.We all hope that you enjoy the rest of your travels around New Zealand!Kind regards,Te Waonui Forest Retreat Team

10/10 Excelente

Sophia

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Respuesta de Te Waonui Forest Retreat Team, el 24 nov. 2023
Dear Sophia,We would like to thank you for your 5 star rating of our Hotel.We wish you all the best for the rest of your travels around New Zealand!Kind regards,Te Waonui Forest Retreat Team

10/10 Excelente

shangyun

Se hospedó 4 noches en diciembre de 2022
Respuesta de TW Team, el 25 dic. 2022
Dear Shangyoun,We are pleased to hear that you enjoyed your stay with us and gave us an amazing rating.We wish you all the best for the rest of your travels!Kind regards,Te Waonui Forest Retreat Team

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great location, surrounded by nature. Easy walk to town and restaurants etc Lovely people and excellent service. Would definitely stay again.
Se hospedó 2 noches en abril de 2021
Respuesta de BradM GM Te Waonui Forest Retreat, el 29 abr. 2021
Hello Thank you for review and rating All the best

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en abril de 2021
Respuesta de BradM GM Te Waonui Forest Retreat, el 29 abr. 2021
Thank you for your rating All the best

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en abril de 2021
Respuesta de BradM GM Te Waonui Forest Retreat, el 29 abr. 2021
Thank you for your rating All the best

10/10 Excelente

William

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Relax in the rainforest
Great set up with views of the hotels own rain forest. Loved the canopy restaurant
Se hospedó 2 noches en abril de 2021
Respuesta de BradM GM Te Waonui Forest Retreat, el 29 abr. 2021
Hi William Thank you for your rating, pleased that you enjoyed the property All the best

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en noviembre de 2020
Respuesta de BradM, el 8 dic. 2020
Thank you for posting All the best BradM GM Te Waonui Forest Retreat

10/10 Excelente

Andy, Nelson

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Heavenly place. Service is superb. Considering you are in the wilderness this is a gorgeous oasis of tranquility. Great base for walks Lovely rooms
Se hospedó 1 noche en marzo de 2020
Respuesta de BradM GM Te Waonui Forest Retreat, el 4 mar. 2020
Hi Andy Thank you for your kind review, pleased that you could experience our Te Waonui service and facilities All the best BradM GM Te Waonui Forest Retreat

10/10 Excelente

John, Charlotte

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Restful setting, pleasant and very attentive staff, good multi course dinner each night in hotel restaurant, front desk helpful in arranging excursions.
Se hospedó 2 noches en febrero de 2020
Respuesta de BradM GM Te Waonui Forest Retreat , el 13 feb. 2020
Hi John Thank you for your feedback, we are pleased that you experienced Our Te Waonui service from the team All the best BradM GM Te Waonui Forest Retreat

10/10 Excelente

William

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Ideal visit
From checkin to checkout it was perfect. Great room, great employees and amazing dinner. All details were taken care of.
Se hospedó 1 noche en enero de 2020
Respuesta de BradM / GM Te Waonui Forest Retreat, el 19 ene. 2020
Hi William Thank you for your feedback, pleased that we could provide you with a great experience All the best BradM / GM Te Waonui Forest Retreat

6/10 Aceptable

Gnananandh

Viaje familiar
Le gustó: Limpieza y servicio y personal
Not worth the money !!
The place is overpriced. For a thousand NZ 1000$ per night -it is not worth it. The food had the same menu every day for breakfast and dinner. The last seating for dinner is 8 PM and if you come late they will request you to eat at another restaurant and they will pick up the tab. However there is no restaurant nearby that is worth the money that you have already paid for the dinner at Te Waonui. Overall totally overpriced for the stay
Se hospedó 3 noches en diciembre de 2019
Respuesta de BradM / GM Te Waonui Forest Retreat, el 8 ene. 2020
Dear Gnananandh Thank you for your review. Disappointing to read that we did not met your expectations. The breakfast that we offer has daily specials as well as Items that would be found in most hotels in New Zealand, we do offer special dishes for dietary etc, which our team can organise if required. The option of dining off site is popular with our guest who would like to try something different. All the best BradM / GM Te Waonui Forest Retreat

8/10 Bueno

Debora

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
A treat of a retreat.
The retreat is lovely and the grounds beautifully maintained. It is conveniently located right next to the hot pools and a helicopter company. The food in the dining room was very good, especially the 5 course meal, and their wine menu offered great selections. The staff were very pleasant and accommodating. My only dissatisfaction was with the heating in the room. It was difficult to adjust so we were comfortable. The weather was unpredictable while we were there so that may have been a contributing factor.
Se hospedó 2 noches en diciembre de 2019
Respuesta de BradM / Te Waonui Forest Retreat, el 8 ene. 2020
Dear Deborah Thank you for your feedback, good to read that you enjoyed the hotel and our food & beverage menus.The heating is controlled by the thermostat in the bathroom and this will affect the overall heating if set to high or low All the best BradM/ GM Te Waonui Forest Retreat

10/10 Excelente

Robert

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great hotel
Beautiful hotel in a great location.
Se hospedó 2 noches en diciembre de 2019
Respuesta de BradM / GM Te Waonui Forest Retreat, el 1 ene. 2020
Hi Robert Thank you for your feedback, glad you enjoyed our hotel and Franz Josef All the best BradM / GM Te Waonui Forest Retreat

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Peaceful
Idyllic
Se hospedó 1 noche en diciembre de 2019
Respuesta de BradM / GM Te Waonui Forest Retreat, el 1 ene. 2020
Hi Anonymous Thank you for your reply, it was our pleasure to be of service All the best BradM / GM Te Waonui Forest Retreat

10/10 Excelente

Oleg

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Luxurious retreat in a small glacier town
What a great retreat in a small glacier town. At first may seem overpriced, but it includes a truly outstanding breakfast and dinner, wich ends up being a great deal. The location and views, the service, the ambiance of a mountain lodge are all great. Rooms are very cozy and comfortable.
Se hospedó 2 noches en diciembre de 2019
Respuesta de Brad M / GM Te Waonui Forest Retreat, el 24 dic. 2019
Hi Oleg Thank you for your reply, great to read you experienced our great outdoors and our excellent food and service offered by the team All the best Brad M / GM Te Waonui Forest Retreat

10/10 Excelente

Sharon

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Fantastic
The stay was fantastic. Couldn't fault the service, food, or quality of the facilities, we highly recommend this stay.
Se hospedó 2 noches en septiembre de 2019

10/10 Excelente

Mark

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Fantastic hotel with awesome staff and great food which is included in the room rate
Se hospedó 1 noche en abril de 2019

10/10 Excelente

SIU FUNG

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 5 noches en abril de 2019

2/10 Terrible

Cliente verificado

No le gustó: Servicio y personal, servicios, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2019
Respuesta de General Manager, el 12 abr. 2019
Thank you for your candid review.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Erstklassig!
Se hospedó 1 noche en febrero de 2019
Respuesta de General Manager, el 26 feb. 2019
Dear Anonymous Thank you for your rating and we are especially pleased that you enjoyed your stay at Te Waonui Forest Retreat. Yours sincerely Richard GM