Dear Guest,Thank you for choosing to stay with us at Swissôtel Foshan. We hope you had a pleasant journey home and look forward very much to welcoming you back in the not too distant future. Sincerely greeting from Swissôtel FoshanAssistant Guest Experience Manager Becky He

Dear Guest,Thank you for choosing to stay with us at Swissôtel Foshan. I am sorry that you were not impressed with our service during your stay. Please be assured that we are continuously trying to improve our services so if there is anything extra that you would like us to prepare for you the next time you are here please let us know. I would like to invite you to share more detail informtion of your stay experience. Your feedback is very important to us and I wish to assure you that we take all comments seriously and we will address these issues accordingly. Although we may not always enjoy receiving negative feedback, it certainly allows us to continuously review the services we provide and help us to concentrate our training efforts where needed to build the confidence and skills of our colleagues. If I can be of any assistance to you in the meantime, please do not hesitate to contact me directly on Becky.He@swissotel.com.Thank you again for sharing your experience, and we hope your next visit will be better than the previous one.Sincerely greeting from Swissôtel FoshanAssistant Guest Experience Manager Becky He

Dear Guest,Thank you for choosing to stay with us at Swissôtel Foshan. We hope you had a pleasant journey home and look forward very much to welcoming you back in the not too distant future. Sincerely greeting from Swissôtel FoshanAssistant Guest Experience Manager Becky He

Dear Guest,Thank you for choosing to stay with us at Swissôtel Foshan. We hope you had a pleasant journey home and look forward very much to welcoming you back in the not too distant future. Sincerely greeting from Swissôtel FoshanAssistant Guest Experience Manager Becky He

Dear Guest,Thank you for choosing to stay with us at Swissôtel Foshan. We hope you had a pleasant journey home and look forward very much to welcoming you back in the not too distant future. Sincerely greeting from Swissôtel FoshanAssistant Guest Experience Manager Becky He

Dear Guest,Thank you for choosing to stay with us at Swissôtel Foshan. We hope you had a pleasant journey home and look forward very much to welcoming you back in the not too distant future. Sincerely greeting from Swissôtel FoshanAssistant Guest Experience Manager Becky He

Dear Guest,Thank you for choosing to stay with us at Swissôtel Foshan. We hope you had a pleasant journey home and look forward very much to welcoming you back in the not too distant future. Sincerely greeting from Swissôtel FoshanAssistant Guest Experience Manager Becky He

Dear guest,Thank you for your choosing, we are very glad to read that you enjoy the stay at Swissôtel Foshan. It was a pleasure to have you stay with us and we all look forward to welcoming you back soon to hopefully exceed your expectations.Sincerely greeting from Swissôtel FoshanAssistant Guest Experience Manager Becky He

Dear Guest,Thank you for choosing to stay with us at Swissôtel Foshan. We very much appreciate your comments regarding your stay. I am sorry that you were not impressed with our service during your stay. Please be assured that we are continuously trying to improve our services so if there is anything extra that you would like us to prepare for you the next time you are here please let us know. Looking forward very much to welcoming you back in the not too distant future. Sincerely greeting from Swissôtel FoshanAssistant Guest Experience Manager Becky He

Dear Guest,Thank you for choosing to stay with us at Swissôtel Foshan. And thank you for your positive comment. But your rating according to our service standard is means our service below satisfaction and our service standard qualify score is 90 or above to make sure our guest have a satisfied stay. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Looking forward very much to welcoming you back in the not too distant future. Sincerely greeting from Swissôtel FoshanAssistant Guest Experience Manager Becky He

Dear guest,Thank you for choosing to stay with us at Swissôtel Foshan. We hope you had a pleasant journey home and look forward very much to welcoming you back in the not too distant future. Sincerely greeting from Swissôtel FoshanAssistant Guest Experience Manager Becky He

Dear Guest, Thank you for choosing to stay with us at Swissôtel Foshan. Your great comments regarding our hotel and service have been shared with all the team who all join me in thanking you. Feedback like this makes all our efforts feel worthwhile. Look forward to welcoming you back soon! Sincerely greeting from Swissôtel Foshan Assistant Guest Experience Manager Becky He

Dear Guest,Thank you for choosing to stay with us at Swissôtel Foshan. And thank you for your positive comment. But your rating according to our service standard is means our service below satisfaction and our service standard qualify score is 90 or above to make sure our guest have a satisfied stay. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Looking forward very much to welcoming you back in the not too distant future. Sincerely greeting from Swissôtel FoshanAssistant Guest Experience Manager Becky He

Dear Guest,Thank you for choosing to stay with us at Swissôtel Foshan. We hope you had a pleasant journey home and look forward very much to welcoming you back in the not too distant future. Sincerely greeting from Swissôtel FoshanAssistant Guest Experience Manager Becky He

Dear Guest,Thank you for choosing to stay with us at Swissôtel Foshan. We very much appreciate your comments regarding your stay. I am sorry that you were not impressed with our service during your stay. Please be assured that we are continuously trying to improve our services so if there is anything extra that you would like us to prepare for you the next time you are here please let us know. Looking forward very much to welcoming you back in the not too distant future. Sincerely greeting from Swissôtel FoshanAssistant Guest Experience Manager Becky He

Dear Guest, Thank you for choosing to stay with us at Swissôtel Foshan. Your great comments regarding our hotel and service have been shared with all the team who all join me in thanking you. Feedback like this makes all our efforts feel worthwhile. Look forward to welcoming you back soon! Sincerely greeting from Swissôtel Foshan Assistant Guest Experience Manager Becky He

Dear Guest,Thank you for choosing to stay with us at Swissôtel Foshan. We hope you had a pleasant journey home and look forward very much to welcoming you back in the not too distant future. Sincerely greeting from Swissôtel FoshanAssistant Guest Experience Manager Becky He

Dear Guest,Thank you for choosing to stay with us at Swissôtel Foshan. We hope you had a pleasant journey home and look forward very much to welcoming you back in the not too distant future. Sincerely greeting from Swissôtel FoshanAssistant Guest Experience Manager Becky He

尊敬的宾客，感谢您选择佛山恒安瑞士大酒店。我们会一如既往地给您带来卓越的住宿体验，希望在不久的将来还能与您相聚佛山恒安瑞士大酒店！来自佛山恒安瑞士大酒店最诚挚的问候 酒店宾客体验副经理Becky He

Dear guest,Thank you for your choosing, we are very glad to read that you enjoy the stay at Swissôtel Foshan. It was a pleasure to have you stay with us and we all look forward to welcoming you back soon to hopefully exceed your expectations.Sincerely greeting from Swissôtel Foshan Executive Assistant Becky He

Dear guest,Thank you for your choosing, we are very glad to read that you enjoy the stay at Swissôtel Foshan. It was a pleasure to have you stay with us and we all look forward to welcoming you back soon to hopefully exceed your expectations.Sincerely greeting from Swissôtel Foshan Executive Assistant Becky He

Dear Guest，Thank you for choosing to stay with us at Swissôtel Foshan. It is always a pleasure to have you stay with us and very nice to read that you feel good. Look forward very much to welcoming you back in the not too distant future. Sincerely greeting from Swissôtel Foshan Executive Assistant Becky He

Dear Guest，Thank you for your choosing, we are very glad to read that you enjoy the stay at Swissôtel Foshan. It was a pleasure to have you stay with us and we all look forward to welcoming you back soon to hopefully exceed your expectations.Sincerely greeting from Swissôtel FoshanExecutive Assistant Becky He

Dear Guest， Thank you for choosing to stay with us at Swissôtel Foshan. We very much appreciate your comments regarding your stay. I am sorry that you were not impressed with our service during your stay. Please be assured that we are continuously trying to improve our services so if there is anything extra that you would like us to prepare for you the next time you are here please let us know. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be better than the previous one. Sincerely greeting from Swissôtel Foshan Guest Experience Manager Eva Leung

Dear Guest, Thank you for taking the time to share your valuable feedback with us at Swissôtel Foshan. We are delighted to know that you enjoyed your stay with us. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Once again, we look forward to your next stay with us and continuous support in the near future. Thank you! Sincerely greeting from Swissôtel Foshan Guest Experience Manager Eva Leung

Dear Guest, Thank you for taking the time to share your valuable feedback with us at Swissôtel Foshan. We are delighted to know that you enjoyed your stay with us. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Once again, we look forward to your next stay with us and continuous support in the near future. Thank you! Sincerely greeting from Swissôtel Foshan Guest Experience Manager Eva Leung

Dear Guest, Thank you for taking the time to share your valuable feedback with us at Swissôtel Foshan. We are delighted to know that you enjoyed your stay with us. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Once again, we look forward to your next stay with us and continuous support in the near future. Thank you! Sincerely greeting from Swissôtel Foshan Guest Experience Manager Eva Leung

Dear Guest, We very much appreciate your comments regarding your stay at the Swissôtel Foshan. We would like to apologize for the inconvenience experienced during your stay and we understand how important the WIFI service is. Please be assured that we have put measures in place to avoid any re-occurrences. We have soft mattress service, if you have any issues effect your stay experience, please feel free to contact our Front Desk or Swiss Service, we would try our best to meet your expectation under the situation allowed. Once again, our sincere apologies. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be better than the previous one. Sincerely greeting from Swissôtel Foshan Guest Experience Manager Eva Leung

Dear Guest Thank you for taking the time to share your valuable feedback with us at Swissôtel Foshan. We are delighted to know that you enjoyed your stay with us. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Once again, we look forward to your next stay with us and continuous support in the near future. Thank you! Sincerely greeting from Swissôtel Foshan Guest Experience Manager Eva Leung

Dear Guest, Thank you for chosen Swissôtel Foshan and given us such a good evaluation. We are so pleased that you have left a good impression in Swissôtel Foshan. Look forward to welcoming you back soon! Sincerely greeting from Swissôtel Foshan Guest Experience Manager Eva Leung

Dear Guest, Thank you for chosen Swissôtel Foshan and given us such a good evaluation. We are so pleased that you have left a good impression in Swissôtel Foshan. Feedback like this makes all our efforts feel worthwhile. Look forward to welcoming you back soon! Sincerely greeting from Swissôtel Foshan Guest Experience Manager Eva Leung

Dear Guest, Thank you for choosing to stay with us at the Swissôtel Foshan. And thank you for your positive comment. But your rating according to our service standard is means our service below satisfaction and our service standard qualify score is 90 or above to make sure our guest have a satisfied stay. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Looking forward very much to welcoming you back in the not too distant future. Sincerely greeting from Swissôtel Foshan. Guest Experience Manager Eva Leung

Dear Guest, Thank you for choosing to stay with us at Swissôtel Foshan. We very much appreciate your comments regarding your stay. I am sorry that you were not impressed with our service during your stay. Please be assured that we are continuously trying to improve our services so if there is anything extra that you would like us to prepare for you the next time you are here please let us know. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be better than the previous one. Sincerely greeting from Swissôtel Foshan Guest Experience Manager Eva Leung

Dear Guest, Thank you for choosing to stay with us at Swissôtel Foshan. We very much appreciate your comments regarding your stay. I am sorry that you were not impressed with our service during your stay. Please be assured that we are continuously trying to improve our services so if there is anything extra that you would like us to prepare for you the next time you are here please let us know. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be better than the previous one. Sincerely greeting from Swissôtel Foshan Guest Experience Manager Eva Leung

Dear Guest, Thank you for choosing to stay with us at Swissôtel Foshan. We very much appreciate your comments regarding your stay. I am sorry that you were not impressed with our service during your stay. Please be assured that we are continuously trying to improve our services so if there is anything extra that you would like us to prepare for you the next time you are here please let us know. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be better than the previous one. Sincerely greeting from Swissôtel Foshan Guest Experience Manager Eva Leung

Dear Guest, Thank you for choosing to stay with us at Swissôtel Foshan. We are delighted to know that you enjoyed your stay with us. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Once again, we look forward to your next stay with us and continuous support in the near future. Thank you! Sincerely greeting from Swissôtel Foshan Guest Experience Manager Eva Leung

Dear Guest, Thank you for choosing to stay with us at Swissôtel Foshan. We are happy to read that you are satisfied with our location and we provided impressed service to you. And thank you for your positive comment. But your rating according to our service standard is means our service below satisfaction and our service standard qualify score is 90 or above to make sure our guest have a satisfied stay. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Looking forward very much to welcoming you back in the not too distant future. Sincerely greeting from Swissôtel Foshan. Guest Experience Manager Eva Leung

Dear Guest, Thank you for choosing to stay with us at Swissôtel Foshan. We are happy to read that you are satisfied with our location and we provided impressed service to you. We are delighted to know that you enjoyed your stay with us. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Once again, we look forward to your next stay with us and continuous support in the near future. Thank you! Sincerely greeting from Swissôtel Foshan Guest Experience Manager Eva Leung

Dear Guest, Thank you for choosing to stay with us at Swissôtel Foshan. We very much appreciate your comments regarding your stay. I am sorry that you were not impressed with our service during your stay. Please be assured that we are continuously trying to improve our services so if there is anything extra that you would like us to prepare for you the next time you are here please let us know. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be better than the previous one. Sincerely greeting from Swissôtel Foshan Guest Experience Manager Eva Leung

Dear Guest, Thank you for choosing to stay with us at Swissôtel Foshan. Your great comments regarding our hotel and service have been shared with all the team who all join me in thanking you. Feedback like this makes all our efforts feel worthwhile. Look forward to welcoming you back soon! Sincerely greeting from Swissôtel Foshan Guest Experience Manager Eva Leung

Dear Guest, Thank you for choosing Swissôtel Foshan! Conveniently located in the center of the city, Swissôtel Foshan is a 10-minute walking distance from metro station and shopping mall and 10 minute drive from the train and bus stations. We look forward to welcoming you back to Swissôtel Foshan in the future. Sincerely greeting from Swissôtel Foshan Guest Experience Manager Eva Leung

Dear Guest, Thank you for taking the time to share your valuable feedback with us at Swissôtel Foshan. We are delighted to know that you enjoyed your stay with us. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Once again, we look forward to your next stay with us and continuous support in the near future. Thank you! Sincerely greeting from Swissôtel Foshan Guest Experience Manager Eva Leung

Dear Guest, Thank you for choosing to stay with us at Swissôtel Foshan. We very much appreciate your comments regarding your stay. Please accept my humble apologies for the inconvenience about the hot water supply we provide during your stay. I will share your comments with our team, checked the room and fixed the problem. And please do not hesitate to share your stay experience with us during your stay, we've try our best to improve your stay experience. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, looking forward very much to welcoming you back in the not too distant future. Sincerely greeting from Swissôtel Foshan Guest Experience Manager Eva Leung

Dear Guest, Thank you for choosing to stay with us at Swissôtel Foshan. And we sincerely apologize for the inconvenience and service lapse that you received during your stay. Change elevators is mainly for the safety and privacy of our guest due to our property is multiple building with offices and apartments. And we provided soft mattress service if you needed, please do not hesitate to share your preference with our front desk staff when you check-in or during your reservation. Looking forward very much to welcoming you back in the not too distant future. Sincerely greeting from Swissôtel Foshan Guest Experience Manager Eva Leung

Dear Guest, Thank you for taking the time to share your valuable feedback with us at Swissôtel Foshan. We are delighted to know that you enjoyed your stay with us. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Once again, we look forward to your next stay with us and continuous support in the near future. Thank you! Sincerely greeting from Swissôtel Foshan Guest Experience Manager Eva Leung

Dear Guest, Thank you for choosing to stay with us at Swissôtel Foshan. We very much appreciate your comments regarding your stay. I am sorry that you were not impressed with our service during your stay. Please be assured that we are continuously trying to improve our services so if there is anything extra that you would like us to prepare for you the next time you are here please let us know. I would like to invite you to share more detail informtion of your stay experience. Your feedback is very important to us and I wish to assure you that we take all comments seriously and we will address these issues accordingly. Although we may not always enjoy receiving negative feedback, it certainly allows us to continuously review the services we provide and help us to concentrate our training efforts where needed to build the confidence and skills of our colleagues. If I can be of any assistance to you in the meantime, please do not hesitate to contact me directly. Sincerely greeting from Swissôtel Foshan Guest Experience Manager Eva Leung

Dear Guest, Thank you for choosing to stay with us at Swissôtel Foshan. It is always a pleasure to have you stay with us and it is very nice to read that you feel good. Look forward very much to welcoming you back in the not too distant future. Sincerely greeting from Swissôtel Foshan Guest Experience Manager Eva Leung

Dear Guest, Thank you for choosing to stay with us at Swissôtel Foshan. And thank you for taking the time from your busy schedule to share your stay experience with us. Please accept my apologies about our service did not impress your during your stay. We've marked down your preference about the soft bed and we provide the soft mattress if guest needed. About the Executive Lounge service, our happy hour serving time is 5:30-7:30 PM, which provide beer, wine, etc the alcohol drinks. We arranged the breakfast to Cafe Swiss with more variety from Executive Floor members. Hope to get your understanding. Once again, thank you for your experience sharing and my sincere apologies. We hope to have the opportunity of warmly welcome you again to the Swissôtel Foshan in the near future. Sincerely greeting from Swissôtel Foshan Guest Experience Manager Eva Leung

Dear Guest, Thank you for taking the time to share your valuable feedback with us at Swissôtel Foshan. We are delighted to know that you enjoyed your stay with us. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Once again, we look forward to your next stay with us and continuous support in the near future. Thank you! Sincerely greeting from Swissôtel Foshan Guest Experience Manager Eva Leung