We are glad to hear you enjoyed your time with us. Thank you for taking the time to leave a review. We appreciate your business and hope to see you back again soon.

We are so glad that you enjoyed your stay with us. Thank you for taking the time to leave a review of our hotel. We appreciate your business and hope to see you back again soon.

Thank you for taking the time to leave us a review, we are glad that you enjoyed your stay with us. We appreciate your business and hope to see you back again soon.

We are very sorry you did not have a good experience with us. When you were checking in we asked how many people it would be and you responded 6, you were informed that the room would only allow 4 people. You right away said I'm not buying another one you just need to give us the room, then told the front desk one of the kids was not staying, at which point she told you that she would work with you having 5 people for the room. When you walked past the desk to go into the dome you had 7 people with you, you were stopped and told you would have to get a second room with that many people, but you completely ignored them and went straight into the pool with all your guests. The front desk then came back to you and you said you paid for a room you could have whoever you wanted in it at which point you were told you paid for a room for 4 people and nothing more, she then said if you did not want to get an additional room to fit all your guests that you could leave and get a refund if that was what you wanted to do, to which you responded you were all leaving and you wanted your money back which was when she told you that if you go ahead and leave that you could call Expedia and get a refund for your room. You did not leave, you along with all of your guests did stay and continue to use the pool, hot tub, and arcade. You all had also used the room which made it unable to resell that night. For those reasons, we were unable to issue your refund. When booking your reservation through Expedia you also lied and said it would only be 2 adults, had you been honest and put the correct number of guests they wouldn't have even allowed you to book only that one room. You were warned before even checking in about the number of guests allowed, you chose to lie and try to sneak extras in and completely ignore our policies and our employees when trying to tell you about them. Had you left right away after we told you the first time about having too many guests, we would have been able to issue the refund for you. In the future, we strongly recommend being honest about the number of people that will be on the property, you would be able to avoid all the issues you had while here.

We are sorry you did not enjoy your stay with us. We do strongly recommend bringing any issues to staffs attention right away so we can do what we need to do to fix any issues and ensure you have a great stay with us.

We are sorry you did not enjoy your stay with us. We are known to be an older property and are working on our updates.

Thank you so much for your review! We are so glad you enjoyed your stay with us, we hope to see you back again very soon!

We are sorry for the confusion, we did try to explain to you when you were checking in that all of our theme rooms are not available to book through a third party. If you are looking to book a theme room in the future we suggest checking out our website or stopping in so you can see pictures of each of our theme rooms that way you know what you are getting. We do appreciate your business and hope to see you back again soon!

Thank you for the great review! We are so glad that you enjoyed your stay with us. We appreciate your business, and we hope to see you back again very soon.

We are sorry you did not enjoy your stay with us. We will look into the issues you have mentioned. We appreciate your business.

We are sorry you did not enjoy your stay with us. We do encourage any issues to be brought to our attention right away so we can fix the situation. It does look like you stayed for the whole visit and you were even late checking out and got very rude with the front desk staff. We apologize if you were not able to locate the rest of the towels and washcloths in the room. I'm not really sure why you think you were charged 25 for a phone not working, you actually prepaid through a third party so we did not directly charge you for the room or anything.

We are so glad to hear that you enjoyed your stay with us. We appreciate your business and hope to see you back soon.

We are glad you enjoyed your stay with us, we are going to look into the issues you have mentioned. We hope to see you back again soon.

We are sorry you did not enjoy your stay with us, we will look into the issues you have mentioned.

We are glad that you enjoyed your stay with us, we hope to see you back again soon.

We are glad you enjoyed your stay with us, thank you for the good review. We hope to see you back again soon.

Thank you for taking the time to rate your stay. We are sorry to learn that you may have had some issues that you were not entirely happy with during your stay. We will continue to work hard to improve things for the future and we hope to see you again soon.

Thank you for the review, we hope to see you back again soon.

Thank you

We are sorry you did not have a positive experience with us. We strongly encourage any issues to be brought to our attention immediately so that we can do our best to accommodate you. It does look like you stayed until check-out time the next morning, if you had let us know we would have done our best to get you a different room or solve any issues you were having.

Thank you for staying with us, we are really glad you enjoyed your stay. We appreciate your business.

We apologize if you were not completely satisfied during your stay with us, We do offer a continental breakfast every day from 6:30-9:30 AM.

Thank you for staying with us, we are really glad you enjoyed your stay. We appreciate your business.

We are very thrill to hear you enjoy your stay and enjoy your anniversary night at our hotel.Thank you for your review.

Thank you for the review.

We are very happy to hear you enjoyed your stay with us, thank you very much!

We are very happy to hear you enjoyed your stay, thank you very much!

We appreciate your rating and hope to see you back again!

We are sorry to hear you did not enjoy your entire stay with us. We strongly recommend bringing any issues to our attention immediately so they can be addressed and we can do our best to accommodate you.

We are glad to hear you had an overall good experience with us. We will look into any complaints you may have had while here. We hope to see you back!

We appreciate your taking the time to review the property. We hope to have you stay with us again

We're sorry to hear that you did not enjoy your stay. We will look into the issues that you encountered

We're glad to hear that your experience was positive

we are Glad to hear that you enjoy your stay.Thanks

we are Glad to hear that you enjoy your stay.Thanks

We are sorry to hear that your stay got short. We are dog friendly hotel and we do allowed dogs. We have certain room which dog friendly. At check in you did not even mention you have two dogs. when our staff saw you left dogs in car. we call and asked about dogs then you told us you have dogs and we informed you about pet fees which you did not want pay and you decide to leave. Just FYI every hotel do charge pet fees if guest tell at check in they have pets.Thanks

We are glad to hear you enjoyed your stay. Hope will see you again soon.Thanks

Thank you for staying with us. hope will see you soon.Thanks

We are glad you enjoyed your stay. Hope will see you soon.Thanks

Sorry, you have some issues with your stay we will look into all your complaints and work hard to fix the issues you ran into. Thanks

We are very happy to hear that you enjoyed your stay and hope you will stay with us again. We will attempt to address the few minor issues that you had

Shawn,Sorry you did not enjoy your stay will take your comments into consideration and work hard toard to fix the issues you have.Thanks

We are very happy to hear that you and your children enjoyed your stay. We hope to see you again!

I'm really not sure what to make of this review. You state about the outlets, we will address that. The TV being bolted down has more to do with it not falling over and breaking than stealing. Common sense could come into play. You should not compare hotels, GWL is nothing like our hotel, and probably 3-4 times more expensive. Nobody ever complains about the shower curtain, if you put it inside the tub, no leaks. If you leave any type of shower curtain hanging out of the tub, you will get water running down onto the floor. Then to say it was a decent stay otherwise makes no sense

We are sorry to hear of this. I'm not sure how you would have been able to enjoy yourself, as it seems like you spent all your time making this list of everything that you could find wrong with the property. I am the Manager and I'm pretty sure that I was the nice employee you referred to if you were this unhappy, I would have told you not to stay, furthermore, I'm not sure why you would have stayed. We checked the refrigerator and microwave and both were working. As for the moving rooms, you complained about the sheets, so we moved you to try and accommodate you which didn't seem to work. The renovations might take a while, in the meantime maybe you should look for 4 or 5-star properties that sound like what you want.

We are glad to hear that you enjoyed your stay. We had more than 15 guests on Sunday, but you wouldn't know that. Very few people used the pool that night, not sure why. We are admittedly an older property, but clean and are doing renovations. Not sure where you are referring to when you are referring to broken glass, paint peeling, etc. but we're glad your room was up to par.

We're very happy to hear that you enjoyed your stay! We hope you come and stay with us again!