Room (Bab Chorfa) | 1 bedroom, premium bedding, Select Comfort beds, in-room safe
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Reviews of Riad Hala

3 out of 5
Riad Hala
156 Derb Lakram, Talaa Kebira, Fes

Reviews

8.4

Very Good

Rating 10 - Excellent. 49 out of 95 reviews" "
Rating 8 - Good. 30 out of 95 reviews" "
Rating 6 - Okay. 7 out of 95 reviews" "
Rating 4 - Poor. 3 out of 95 reviews" "
Rating 2 - Terrible. 6 out of 95 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
A nice, but old riad.
I appreciate the opportunity to stay in a riad, a traditional Moroccan house. But I wouldn't say it was comfortable.
Stayed 3 nights in Feb 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
For the price it was fair. However, the roof in my room is too low that you need to hunch back all the time.
Stayed 2 nights in Jan 2018

6/10 Okay

Agus, London

Liked: Cleanliness
Great location, all the rest is average.
Upon arrival, very nice staff told us the room had 'a problem' (supposedly in the bathroom) and that they'd send us to another riad for the night. The place they sent us was not great (shower on the wc type of budget place - nothing major but not an improvement). They picked us up the following morning at 10am to go back to the original riad. Here we were told the room wasn't ready as they were cleaning it from the night before (??)... We waited for about 1 hour at the constant 'it'll be ready in one minute'. They finally give us room 2. All great, we left everything and went sightseeing. After an exhausting first day, we arrive to the room in the evening and our things are not there anymore! They moved us to a room in the third floor, ceilings in the bathroom so low that it was hard to go about without hitting your head. They apologised and all - Moroccans are quite lovely people, but would try something less dodgy next time, there are plenty for about the same price.
Stayed 3 nights in Dec 2017
Response from mehdi on Jan 5, 2018
thanks for all we hope to see you again mehdi

6/10 Okay

Verified traveler

Liked: Cleanliness
Some staffers are friendly. Some are more interested in selling me tour/guide than helping with information.
Stayed 4 nights in Oct 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Ted

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Service
Great place. Right in the heart of the Ancient Medina. Easy to find and fantastic service and the rooftop view is amazing.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and helpful staff. Beautiful lobby area. Room was comfortable and quiet. Excellent location for a Riad in Fez.

8/10 Good

Gabriel, Arad -Romania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place in Fes!!
Beautiful and authentique Riad with a great location and very nice and helpful staff.

8/10 Good

Francoise, Wales - UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
May 2015 during the festival
You get what you pay for! The riad was perfectly situated for our needs, all the staff was helpful and welcoming, the suite we had was peaceful, giving onto the patio and very clean It was what we expected! You can't be surprised if you read carefully their website and Expedia's website

10/10 Excellent

Michael, Whistler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect located Fes Riad with a stunning terrace
Riad Hala is the perfect Riad for your stay in Fes. The Riad is an excellent classical Riad with a beautiful courtyard, ornate Moroccan design in the rooms and an UNBEATABLE terrace with a full, unhindered 360 degree panoramic view over the city. The staff were very friendly and helpful and also passionate about sharing details about the Riad and Fes.

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Nice riad
Good riad, Mohammed who runs the place is very friendly. He will organise a tour for you for the day after you arrive - just be wary that the guide you meet will immediately try to up sell the tour, and whilst on it you wi visit local shops that you are guided around and then pressured into buying things

10/10 Excellent

Baker, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Riad in the Medina
Mohammed at Riad Hala was so kind and helpful during out stay. The Riad is in a great location in the Medina with lots of shops and restaurants nearby. The room was very comfortable with lots of hot water.

10/10 Excellent

Andrew, Moscow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice friendly spot in the Medina
I enjoyed this little Riad... I had a room on the ground floor which was quite comfortable. The location was an easy find from the gates, so I didn't have to drag my luggage all over the medina. The staff was friendly and helpful. Breakfast was great! I would stay there again.

10/10 Excellent

Adel, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value! nice place! nice staff!
When arrivin in Fez, I was collected from the main gate (Bab Boujloud) entrance of the Old Madina, near where the Riad Hala is located, as cars aren't allowed in. Great welcome and great hospitality continued throughout my stay. Helpful, providing history of Fez, suggestions, directions... made to feel at home! I hope to go back soon!

6/10 Okay

Verified traveler

Quaint hotel
This Riyad was difficult to find in the medina. Good to take the hotel car service otherwise you get scammed by the people you give you directions to the hotel. The area didn't look very safe. The amenities displayed on the website were nonexistent. Breakfast was very good. Next time, I would find a hotel outside the medina.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Julie, Hawaii

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the friendliness!
We were looking for a riad in the Medina with a reasonable price and we got it! The best part of our stay was the helpfulness of Muhammad and his staff.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The owner of hotel has been helpful and friendly, but clearly interested in the fact that we spend more money as possible in Fes. He suggested to us expensive guide, who guided us to the workshops of his friends. And when we have inquired him about the dinner, he indicated the most expensive restaurant in which we have been totally alone

6/10 Okay

BC, Canada

Liked: Cleanliness, staff & service
Nice view, convenient for medina.
Like most riads in the medina, this was not easy to find without help. However, Moroccans in the medinas are very helpful, and are willing to go out of their way to help you find something. This hotel is close to the blue gate, a very well known landmark entrance to the medina, and has several black signs designed to help you find it. We liked the hotel, but it is a little smaller than most riads. The central garden is largely potted plants. The sunset view from the rooftop was excellent.

8/10 Good

Gabe, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms are a little run down
The location in the medina for this riad is really good. It is just off of one of the two main streets in the Fes medina. The staff went out of their way to make sure that we were welcomed properly. We got our first email from the hotel shortly after booking online, and the hotel owner wanted to ensure that we were able to find the hotel once we got off the airplane. He even went so far as to confirm that we would like to have a taxi pick us up from the airport and deliver us to the medina where a staff member took us the rest of the way to the hotel. The breakfast was top-notch, and they served us the best mint tea we had during our entire Moroccan vacation. The negatives are that the rooms were a little run-down, and we were on the fifth floor with no elevator. There was a terrace with a good view of Fes, but the Fes medina really isn't that pretty.

10/10 Excellent

sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Angie, Ottawa

Liked: Cleanliness, property conditions & facilities, room comfort
Great Riad in the medina
I've stayed in many Riads, in the medina of different Moroccan cities and if there's one thing positive about this place, it's its location, if staying in the medina is what you want. The hotel is located less than 5 minute walk from the "blue door"(entry to the medina) as well as the taxi stand. Very useful so you don't have too far to go to find your way. Also, the Riad were nice enough to have someone wait for us at the entry of the medina so we wouldn't get lost in the medina finding the place. The riad is charming with a spectacular view of FES on its rooftop. Beds were comfortable a and room was clean. Included breakfast was one of the best we've had - it included eggs, bread, cheese... Etc. we had to leave early on our last day and they gave us a snack to-go instead pf breakfadt, (cookies, muffins and yogurt). The staff were nice. The Old man that takes care of the place at night was nice. The two brothers who run the place during the day were nice and helpful. They made reservations for us to get an official guide of the medina. As per most of morocco, credit cards are not accepted - but you don't have to pay right away when you get in. Ps: bring a guidebook or get a map of the city elsewhere. The hotel did not have a map to give us.

8/10 Good

Rebecca, Vermont, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gem of a place for those braving the Medina
A little haven in an otherwise noisy, hectic medina. Our room had a bathtub (rare in riads!) and the AC worked perfectly. Plenty of hot water. The evening staff (Ali) was very kind and accomodating - always ready to make a pot of delicious Moroccan tea. Would stay here again without question. Others may find it too noisy at night, although we were there during Ramadan when lots of late night activity is commonplace.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful riad with great staff
This riad is located in a great location and, the riad itself, is was quite calm and peaceful. The riad staff arranged a tour guide for us so that we could better navigate the many streets which was wonderful. It was a bit of a shift coming from our hotels in Europe but overall it was an amazing stay.

2/10 Terrible

solo traveler, san francisco

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
worse place in morocco
4 weeks in morocco, from hostals to desert camps to 5 star hotels, this was the worst place i stayed in. my room was on the ground floor. it was cold and damp and the heater didn't work. there was only a curtain and a pane of glass separating the room and the courtyard. room was dirty and bathroom was aweful. the host seemed put off as i was only booked 1 night and was not interested in buying a tour of the medina. he was reluctant to even give directions when i first arrived disoriented. breakfast was meager and the coffee was bad. next night i moved to a 5 star hotel in Fes.

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
best view in town
This hotel made our visit to Fez worthwhile. The roof-top view is worth every Dirham you spend. Ask for your breakfast on the roof, the view is worth a million dollars - 360 views all around and the hotel is right in the Medina. Every evening we enjoyed a bottle of wine on the roof each evening at sunset (take a cab to the New City, grocery store Acima stocks a great selection of alcohol). Mohammed takes care of you well - I HIGHLY recommend this hotel.

6/10 Okay

J.Popovic

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Location, location, location
Perfect location close to the blue gate. That is very important if one wants to find his way in Fes. There are also some good restaurants and coffee houses nearby. Riad looks beautiful and authentically Moroccan. However, some of the ceilings are low, some rooms are on the upper floors, and some of the plumbing is defective. It seems that rooms are of various size and quality, despite belonging to the same category. Rooftop terrace is beautiful, if you don't mind climbing 4 floors. Breakfast is a standard Moroccan fare (breads, jam, butter, honey, juice, coffee). It was very nice that Riad organized a taxi to pick me up at railway station (for a small fee), and then one of the staff (Mr Ali) escorted me from the old city gate to the Riad. When I booked the room on the smartphone, they immediately got in touch with me via e-mail. The staff can also find you a city guide, or arrange an excursion. The staff speaks French, and some of them can use English. I liked staying there, and I would recommend this place. It may be not ok for those who expect higher comfort, but that is hard to find in ancient cities.

10/10 Excellent

Mallory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Terrace View in Fez
The terrace on this Riad offered an unobstructed panaramic view of Fez and a stunning location to view a Moroccan sunset. Mohammed, the owner, was incredibly personable and welcoming and served us the best Mint Tea (Moroccan Whiskey) of our trip to Morocco.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Great service and wonderful building

8/10 Good

Lena, Kent, UK

Liked: Cleanliness, staff & service, room comfort
Great experience in Fes
It was a little cold in communal areas but the warmth of the staff made up for it. Every time we sat down, they would ask us if we wanted tea or coffee and always served with a smile. Kind and courteous without being intrusive. And all the drinks are free! Top room is probably not suitable for someone tall as ceiling is very low and you will end up bumping your head at doorways! Ground floor rooms are great with lovely bathrooms and constant hot water. Location is perfect for wandering round medina, we used a guide and gave him a big tip as he saved us a lot of money in the shops. Fes is a wonderful experience, full of history and cultural differences, sometimes it feels like you're in a time warp! For those who smoke, you'll be pleased to know you can do so in restaurants and local cigs only cost less than £1, Marlboro costs £2.30! Grab a cab for ease of travel, it's cheap enough.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and well located riad
Helpful staff Beautiful riad in a strategic location in the medina Marvelous roof terrace A restaurant would make it perfect

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveler

the person (owner of the hotel? with big gap on his teeth) always try to sell us the service: the tour guide, the resturant... one resturant we went was very expensive and the food was not good at all

10/10 Excellent

Elisabeth, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beatuiful riad in the center of the old medina...
The riad was absolutely beautiful! Very nice people, great service - we really enjoyed our stay!

10/10 Excellent

JP, mississauga ontario canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very beautiful and quaint Riad
Riad was right in the Middle of the Medina, we had one of the rooms on the main floor which were beside the beautiful courtyard so it made our experience better. Terrace is very nice, staff is extremely nice as well. Couples and small families were at our place and they seemed to enjoy themselves as well. Would definitely recommend this place to others. A great value as well! They aslo served us a very nice breakfast which we were unaware of when we booked and that was extra special!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

guillermina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lindo hotel, Mala experiencia.
El riad Hala está muy bien, lastima que el dia que llegamos nos dijeron que habia un problema con nuestra habitacion y nos cambiaron de hotel, a uno que no tenia calefaccion, ni baño dentro de la habitacion, y la misma ni se acercaba a la calidad y las comodidades de la que habiamos reservado.

10/10 Excellent

veronique, poitiers

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Riad alha
Très facile d accès car près d une des grandes portes.Je tiens à remercier le personnel qui s occupe du ménage et des petits dejeuners:attentifs à nos besoins, diponibles et discrets.Les chambres sont très bien entretenues.Je remercie également la personne qui nous a accueilli.D un très grand profesionnalisme, il a su nous orienter, nous conseiller afin que notre séjour se passe dans des conditions parfaites.Je recommande vivement ce riad.
Stayed 5 nights in Jan 2018

2/10 Terrible

Silvia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bruttissima esperienza!
Bruttissima esperienza. Abbiamo prenotato la camera 1 con vista sul cortile interno, ma quando siamo arrivati al riad prima ci hanno detto che la nostra camera non era disponibile per un guasto al bagno proponendoci quindi di andare in un'altra struttura. Abbiamo quindi intrapreso un trasferimento, con bagagli, a piedi nella medina di Fes per giungere al riad da loro proposto e scoprire che la struttura era decisamente inadeguata. Ritornati dunque al Riad, solo dopo accorata insistenza abbiamo ottenuto una camera di ripiego con una piccola finestra che si apriva su un cavedio, al terzo piano e con soffitti bassissimi.
Stayed 2 nights in Dec 2017

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
予約をしていたのに別の建物へ振り替えられました。振り替えられた先は部屋に鍵をかけるどころか扉を完全に閉めることすらできない部屋でした。スタッフの応対だけは良かったです。
Stayed 1 night in Jan 2018

2/10 Terrible

Konomi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
最低のホテル
ダブルブッキングと言われ、次には、予約入っていないと言われ、たらい回し。最後には嘲笑い。結局宿泊できず、近くのリアドに泊まった。今までで最低のホテル、利用しないべきです。
Stayed 3 nights in Dec 2017

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities
Great Riad - Morrocan vibe
Great place in the heart of the REAL Fez. The staff is great and always ready to help. The room is simple, not luxury, but very clean with everything we needed. Would love to come back someday.
Stayed 3 nights in Dec 2017
Response from mehdi on Jan 5, 2018
thanks for all we hope to see you again mehdi

2/10 Terrible

Leticia, Madrid

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible
Hicimos una reserva en este riad con 4 meses de antelación a nuestra llegada y cuando llegamos no dicen que esta todo completo y que no encuentran nuestra reserva. Nos recolocan la primera noche en un hotel sin baño en la habitación y encima para ir al servicio tenías q bajar 3 pisos. Nos dicen q a la mañana siguiente vayamos a desayunar al riad Hala y cuando llegamos no saben nada de nuestro desayuno... y para más inri en el sitio donde nos recolocan nos dicen q la segunda noche que pasaremos en Fez está ocupado también. Tenemos q volver al riad Hala contarles la historia y nos recolocan en un nuevo lugar. Todo ello sin disculparse, llevándonos a hoteles de peor categoría y sin ninguna explicación. Un desastre!
Stayed 2 nights in Dec 2017
Response from Mehdi on Jan 6, 2018
Hello. But you are not coming in my place

10/10 Excellent

carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
L'aspect global de la salle de bain laisse à désirer. La chambre et la salle à manger était très jolie, typique à souhait. Le personnet très gentil. Bon petit déj. Matelas à changer. La terrasse offre une très belle vue de la ville. On recommande chaudement. Le paiement de la chambre doit étre en espèce.
Stayed 5 nights in Oct 2017
Response from mehdi on Jan 6, 2018
thanks for all

4/10 Poor

marc

Disliked: Staff & service
marcus
Suis arrivé Riad Hala souci de chambre ?? avec sois disant problème robinetterie transfert autre établissement pas à coté donc pas très content pour moi ,autre Riad correct dans la médina ,grande chambre sympas un peu de bruit tard dans le patio au dessus mais accueil et service correct juste premier matin pas eau chaude douche , j'ai changé hôtel pour cela résa inter hôtels et en plus fête de l'aïd ( vendredi ) dans médina fermé donc suis parti ville nouvelle pour fin de séjour...!!!
Stayed 3 nights in Nov 2017
Response from mehdi on Jan 6, 2018
thanks for all

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
nao encontraram minha reserva!!!
pessima
Stayed 2 nights in Oct 2017

8/10 Good

Diego, Gijón

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel ubicado en una de las dos calles importantes
Nos alojamos en una habitación superior a la reservada. La habitación un 10, el baño de la habitación quizás necesitase un poco más de limpieza, para ser perfecto. Los trabajadores, muy correctos. La mujer del desayuno muy amable
Stayed 2 nights in Oct 2017

8/10 Good

Rose, Paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Riad authentique idéalement situé
À 2 pas des principaux sites à visiter dans la vieille médina (Fès el-Bali), nous recommandons ce Riad simple mais authentique situé proche de Bab Boujeloud. Accueil très chaleureux du personnel. Hassan répond à toutes vos questions et peut vous aider à organiser votre journée d’excursions. Fatima prépare de délicieux petits déjeuners et son sourire / bonne humeur vous apporte le premier rayon de soleil du matin !
Stayed 7 nights in Oct 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfecho
Muyyyy atentos y serviciales Un magnífico Riada Una estupenda gerencia
Stayed 2 nights in Sep 2017