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Quality Suites University

2.5 star property
Hotel in El Paso with free breakfast and 24-hour business center

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Quality Suites University

Exterior
Suite, Non Smoking | Pillowtop beds, desk, iron/ironing board, free WiFi
Free daily buffet breakfast
Reception
Pillowtop beds, desk, iron/ironing board, free WiFi
Reviews
6.4

Popular amenities

  • Pet friendlyPet friendlyPet friendly
  • Breakfast includedBreakfast includedBreakfast included
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • Air conditioningAir conditioningAir conditioning
  • HousekeepingHousekeepingHousekeeping

Explore the area

Map
949 Sunland Park Dr, El Paso, TX, 79922
  • Popular LocationSunland Park Mall11 min walk
  • Popular LocationSunland Park Racetrack and Casino2 min drive
  • Popular LocationWestern Playland Amusement Park2 min drive
  • AirportEl Paso, TX (ELP-El Paso Intl.)16 min drive
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Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Pillowtop beds, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

7.5/10 Good

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Pillowtop bed
Shower/tub combination
Hair dryer
Private bathroom
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Non Smoking

Pillowtop beds, desk, iron/ironing board, free WiFi

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Pillowtop bed
Shower/tub combination
Hair dryer
Private bathroom
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Pillowtop beds, desk, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Pillowtop bed
Shower/tub combination
Hair dryer
Private bathroom
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Pillowtop beds, desk, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Non Smoking

8.9/10 Excellent

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Sofa bed - unspecified
Pillowtop bed
Shower/tub combination
Hair dryer
  • 375 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking | Pillowtop beds, desk, iron/ironing board, free WiFi

Room, 1 Queen Bed, Accessible, Non Smoking

10/10 Exceptional

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Pillowtop bed
Shower/tub combination
Hair dryer
Private bathroom
  • 350 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Non Smoking

Suite, Non Smoking | Pillowtop beds, desk, iron/ironing board, free WiFi

Suite, Non Smoking

7.2/10 Good

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Sofa bed - unspecified
Pillowtop bed
Shower/tub combination
Hair dryer
  • 350 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

In-room safe, desk, blackout drapes, iron/ironing board
Quality Inn And Suites
Pool
Breakfast included
Free airport shuttle
Pet friendly
8.2 out of 10, Very Good, (1009)
The price is $79
$92 total
includes taxes & fees
Jun 24 - Jun 25
Quality Inn And Suites

About the neighborhood

El Paso

Located in El Paso, Quality Suites University is in the city center and near the airport. Fort Bliss and Casa de Adobe are local landmarks, and the area's natural beauty can be seen at Rio Grande and Franklin Mountains State Park. Wet and Wild Water World and Bob-O's Family Fun Center are also worth visiting. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with hiking/biking trails.
Visit our El Paso travel guideOpens in a new window

What's nearby

  • Sunland Park Mall - 11 min walk
  • Sunland Park Racetrack and Casino - 2 min drive
  • Western Playland Amusement Park - 2 min drive
  • Don Haskins Center - 7 min drive
  • University of Texas at El Paso - 7 min drive

Getting around

  • El Paso Union Depot - 8 min drive
  • El Paso International Airport (ELP) - 17 min drive

Restaurants

  • Sunland Park Racetrack & Casino - 3 min drive
  • Whataburger - 18 min walk
  • Thunderbird Taproom - 3 min drive
  • Twin Peaks - 4 min walk
  • Sonic Drive-In - 19 min walk

About this property

Quality Suites University

Hotel in the business district
You can look forward to a free breakfast buffet, a shopping mall on site, and dry cleaning/laundry services at Quality Suites University. Stay connected with free in-room WiFi, and guests can find other amenities such as a fireplace in the lobby and a 24-hour business center.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • RV/bus/truck parking, multilingual staff, and coffee/tea in the lobby
  • A computer station, smoke-free premises, and a 24-hour front desk
Room features
All 61 rooms boast comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes. Guests reviews say good things about the clean rooms at the property.
Other amenities include:
  • Bathrooms with shower/tub combinations and hair dryers
  • TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Shopping mall

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 3 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • MP3 dock
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 25 lbs per pet

Children and extra beds

Children are welcome
4 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • In-room safe fee: USD 2.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Suites University El Paso
Comfort Suites University Hotel El Paso
Quality Suites University Paso
Quality Suites University Hotel
Quality Suites University El Paso
Quality Suites University Hotel El Paso

Frequently asked questions

Is Quality Suites University pet-friendly?

Yes, this property allows cats and dogs with a maximum weight of up to 25 lbs per pet. There's a fee of USD 50 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at Quality Suites University?

As of May 26, 2024, prices found for a 1-night stay for 2 adults at Quality Suites University on Jun 9, 2024 start from $75.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Quality Suites University?

Self parking is free at this property.

What time is check-in at Quality Suites University?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Quality Suites University?

Check-out is at 11:00 AM.

Where is Quality Suites University located?

Located in the heart of El Paso, this hotel is within a 15-minute walk of Bob-O's Family Fun Center and Sunland Park Mall. El Paso Desert Botanical Garden and Sunland Park Racetrack and Casino are also within 2 mi (3 km).

Reviews

6.4
Rating 10 - Excellent. 232 out of 1002 reviews" "
Rating 8 - Good. 220 out of 1002 reviews" "
Rating 6 - Okay. 179 out of 1002 reviews" "
Rating 4 - Poor. 164 out of 1002 reviews" "
Rating 2 - Terrible. 207 out of 1002 reviews" "

6.4/10

Cleanliness

7.0/10

Staff & service

5.4/10

Amenities

6.2/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

2/10 Terrible

Josafat

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This property definitely falls on the top of my list for filthy, unkept, and overall gross! There was roaches outside and inside the halls. The bathroom was disgusting. Toilet didn't work or flush. However the nasty stained and dirty carpet takes the prize. Honestly, I'm not even sure why Expedia does business with this property. Don't be fooled by the pictures!
Stayed 2 nights in May 2024

2/10 Terrible

Cecilia

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
It is not ok that this is a no refundable property and I will be fighting that. there was a paper sign that said there were no too as available, the pool was closed and I waited for several minutes ringing the bell at the front desk and called several times to check in and no one helped me. I want my money back.
Stayed 1 night in May 2024

10/10 Excellent

Jeannine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Staff. Very Friendly. Would definitely stay again
Stayed 2 nights in May 2024

8/10 Good

Liza

Traveled with family and small children
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Bed was comfortable. Place is nice. Mattress in pull out was dirty. Pull out couch was dirty. That place could be better maintained. Won’t keep me from coming back though.
Stayed 1 night in Apr 2024

6/10 Okay

Leslie

Stayed 2 nights in Apr 2024

6/10 Okay

Marisa

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Dirty
Stayed 1 night in Apr 2024

10/10 Excellent

Echo

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Touring band on our way to Albuquerque the room fit all six of us comfortably and was quite and accommodating for all of us to get a good nights sleep
Stayed 1 night in Apr 2024

4/10 Poor

Nelson De

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Building needs updated. Pool was never open and when we took a look it looked dirty. Breakfast was cold bread was hard, no fruit at all. Room did not have smoke detector. Couch in room was dirty with stains. Had to take my key to front desk to re-program 2x and the girl that did it the 2nd time did not say a word to me even though i said please thank you have a good afternoon, did not get a word from her at all. Like the area where it’s located due to having options where to eat and shop.

4/10 Poor

Abraham

Stayed 1 night in Apr 2024

2/10 Terrible

Selene

Traveled with family and small children
Disliked: Amenities
The rooms are in very bad condition, broken moldings, my daughter scratched her arm on a piece of wall, the molding was missing in the shower, full of hair, the pool was super dirty without a sign saying it was of no use.
Stayed 1 night in Mar 2024

10/10 Excellent

Georgina

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked it was near where I wanted to go, just loud off the freeway. Should have known. But overall it was great.
Stayed 1 night in Feb 2024

2/10 Terrible

Matthew

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this hotel on Expedia because it had an indoor pool. The pool was out of order. This could’ve been listed on the ad for the hotel. However that wasn’t the only thing out of order. The vending machine, and all the Ice Makers were also not working. The blanket on the bed was a curtain instead of a true comforter. The bathroom in the unit was dirty. There were no towels. I am deeply disappointed in this experience. And I still have to endure this for another 2 nights. Absolutley horrific!

10/10 Excellent

marta

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Marlen

Stayed 1 night in Mar 2024

2/10 Terrible

Willy

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
At first we had room 215 but when we walked in someone was already staying there so they transfered us to room 221 but the A/C wasn't working there so they transfered us to room 211, the A/C wasn't working either until late at night I discovered the filter was completely clogged, the shower faucet was stock so the shower didn't work, there were no towels in the room, there was not hot water in the sink, there was no remote for the TV. Overall it was terrible, we will never stay there again.
Stayed 1 night in Feb 2024

4/10 Poor

Verified traveler

Traveled with family
Disliked: Property conditions & facilities
Broken Bed
One of our Queen beds was broken.
Stayed 1 night in Feb 2024

2/10 Terrible

Jasmin

Traveled with family and small children, Business traveler
Disliked: Staff & service
Made the reservation under one name, and went back in to Expedia to change name. Got everything changed and at time of check in receptionist would not let us check in due to her saying that other name was still on reservation. We showed her multiple times that reservation had been changed and she still said no to letting us check in. Asked to speak to a manager and she said he wasn’t available. Asked when he’d be in and she said I don’t know. Made us make a new reservation and pay AGAIN. and assured us manager would fix issues and refund for one room. Since only one room was used and really double booked for nothing. Have been calling all day the next day and have been given the run around about the manager. “Oh he’s not in” “oh he’s at the hotel next door” “oh he JUST left and won’t be back” or plain out “what is the problem” from regular employees. Such un professionalism from receptionist and honestly just lack of care. Do better management and get people who are willing to do their job and help people out instead of making us waste $200 for nothing.
Stayed 1 night in Feb 2024

10/10 Excellent

Darien

Liked: Staff & service
The staff was courteous and were a great help whenever I needed it. And there was a fantastic breakfast selection on offer
Stayed 1 night in Feb 2024

8/10 Good

paulo

Traveled with family and small children
Liked: Staff & service
Disliked: Amenities
The toilets had issues. Our room wasn't cleaned Saturday morning. The elevator was constantly wet. The toilet on the first floor was broken with no sign.
Stayed 2 nights in Feb 2024

2/10 Terrible

Mark

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

6/10 Okay

Jerald

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel itself needs to be updated, in our room the bed would lean up when you sit on it, the room had a weird stench. When to change room and that room was a little better,
Stayed 2 nights in Jan 2024

2/10 Terrible

Jose

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
The manager here is the same manager as the place (Sleep Inn) across the parking lot. He was very rude!! The rooms at Quality were absolutely disgusting, dirty, stunk and the door to one of our 2 rooms didn't even lock. When we brought it to their attention it was as if they already knew the condition of these rooms. So why are they still being rented out?! This place really needs to be demolished and remodeled. The front clerk at Quality did offer us rooms at Sleep Inn across the parking lot and since it was like 1am, we took it. Getting settled into our rooms took nearly 2 hours. Then we were offered a comp but it had to be through the manager who wasn't available at that time so we went back in the morning and he refused and didn't even apologize for what we went through. Upon check out at Sleep Inn he was there and although I was being helped by the young boy at the counter, he stepped in and refused to give me a receipt! He said I wasnt allowed to have it because I reserved my room through Expedia. I have never heard of this or had any issues before, even at other Sleep Inns. He was rude and unprofessional. We will never be back!!
Stayed 2 nights in Jan 2024

6/10 Okay

Cristina

Stayed 2 nights in Dec 2023

4/10 Poor

Maricruz

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The front desk staff was very friendly and helpful. However the building is run down, and the room was very dirty. The bathtub was extremely dirty the sheets and pillows had stains. The tables, coffee tables and microwave countertop was dirtty a d sticky like it was never wipped or cleanes. There was rat poop on the beds
Stayed 2 nights in Jan 2024

6/10 Okay

Mario

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
I’ll remember the hair and those eggs…
Check in and out was excellent. The staff is friendly and efficient. In the room, shower was not very clean. Hair everywhere. Bottom of the bathtub pretty much grey. The breakfast is terrible, flavor wise, staff that runs it is not friendly.
Stayed 1 night in Jan 2024