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Reviews of Welcome Inn

2.5 out of 5
Welcome Inn
2150 Del Rio Blvd, Eagle Pass, TX

Reviews

8.4

Very Good

Rating 10 - Excellent. 60 out of 115 reviews" "
Rating 8 - Good. 29 out of 115 reviews" "
Rating 6 - Okay. 17 out of 115 reviews" "
Rating 4 - Poor. 5 out of 115 reviews" "
Rating 2 - Terrible. 4 out of 115 reviews" "

8.4/10

Cleanliness

9.0/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

juanita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice motel, quiet, clean, excellent bed/pillows, affordable, & friendly staff.
Stayed 1 night in Apr 2024

10/10 Excellent

Martins

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, clean and big room. Pool to swim.
Stayed 1 night in Apr 2024

10/10 Excellent

Liz

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, great staff
Stayed 1 night in Mar 2024
Response from Management on Mar 22, 2024
Thank you for the 5-star rating! We're thrilled you enjoyed your stay at our motel. We hope to see you again soon!

8/10 Good

Gilberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was ok for 1 night
Stayed 1 night in Mar 2024
Response from Management on Mar 21, 2024
Thanks a bunch for the 4-star review! Your feedback means a lot to us, and we're eager to make your next stay even better.

10/10 Excellent

jose manuel

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from Management on Mar 21, 2024
Thank you for the 5-star rating! We're thrilled you enjoyed your stay at our motel. We hope to see you again soon!

10/10 Excellent

Dave

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice large rooms..good value for the money.
Stayed 2 nights in Feb 2024
Response from Management on Mar 13, 2024
Thank you for the great review and feedback! We're thrilled you enjoyed your stay at our motel. We hope to see you again soon!

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice
Stayed 3 nights in Feb 2024
Response from Management on Feb 7, 2024
Thank you for the glowing 5-star review! We're delighted you had a fantastic experience at our motel. We appreciate your kind words and look forward to welcoming you back soon!

8/10 Good

Ray

Traveled with family
Liked: Staff & service
Great front desk staff and breakfast staff
Stayed 1 night in Feb 2024
Response from Management on Feb 7, 2024
Thank you for the 4-star review! We appreciate your feedback and hope to make your next stay even better.

10/10 Excellent

Zachary

Stayed 2 nights in Feb 2024
Response from Management on Feb 7, 2024
Thank you for the exceptional 10-star rating! We appreciate your support and hope to welcome you back soon.

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Welcome Inn on Jan 24, 2024
Thank you so much for taking the time to give your feedback. We are thrilled to hear you enjoyed your stay and hope to see you again soon!

6/10 Okay

Diana

Liked: Staff & service
Stayed 2 nights in Dec 2023
Response from Welcome Inn on Jan 24, 2024
Thank you so much for taking the time to give your feedback. We are thrilled to hear you enjoyed your stay and hope to see you again soon!

8/10 Good

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Welcome Inn on Jan 24, 2024
Thank you so much for taking the time to give your feedback. We are thrilled to hear you enjoyed your stay and hope to see you again soon!

10/10 Excellent

Paloma

Stayed 2 nights in Dec 2023
Response from Welcome Inn on Jan 24, 2024
Thank you so much for taking the time to give your feedback. We are thrilled to hear you enjoyed your stay and hope to see you again soon!

6/10 Okay

Charolett

Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
Nice friendly staff. Decent room, would stay again. I didn't get a remodeled room unfortunately, so the carpet was older and needed a better vacuuming. The bathroom needs a total rehaul but you can tell they try to keep it clean it just needs redone not nasty. U can hear people talking. The ac works excellent. Dollar general across the street if u forgot anything.
Stayed 1 night in Dec 2023
Response from Management on Jan 3, 2024
Thank you for acknowledging our friendly staff and sharing your thoughts. We appreciate your feedback on the room and understand your concerns. We'll use your insights to make improvements and hope to welcome you back for an even better experience.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Management on Jan 3, 2024
Thank you for the exceptional 10-star rating! We appreciate your support and hope to welcome you back soon.

10/10 Excellent

Frances

Stayed 2 nights in Dec 2023
Response from Management on Jan 3, 2024
Thank you for the exceptional 10-star rating! We appreciate your support and hope to welcome you back soon.

10/10 Excellent

Alan

Stayed 1 night in Dec 2023
Response from Welcome Inn on Jan 24, 2024
Thank you so much for taking the time to give your feedback. We are thrilled to hear you enjoyed your stay and hope to see you again soon!

10/10 Excellent

Ismael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room, excellent aero.
Excellent service upon check in and checking out. The room was clean! Made our visit pleasant while we were away.
Stayed 1 night in Dec 2023
Response from Management on Jan 2, 2024
Thank you for the glowing 10-star review! We're delighted you had a fantastic experience at our motel. We appreciate your kind words and look forward to welcoming you back soon!

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was first rate. Even had the coffee ready at 6 am like they said they would.
Stayed 1 night in Dec 2023
Response from Management on Jan 2, 2024
Thank you for the glowing 5-star review! We're delighted you had a fantastic experience at our motel. We appreciate your kind words and look forward to welcoming you back soon!

10/10 Excellent

Jackie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice person at check in , sorry I don’t remember her name, all things were explained.
Stayed 1 night in Dec 2023
Response from Management on Jan 2, 2024
Thank you for the wonderful 10-star review! We're delighted you had a positive experience and found our hotel clean, affordable, and with friendly staff. We look forward to welcoming you back on your future visits to Eagle Pass.

10/10 Excellent

Veronica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Management on Jan 2, 2024
Thank you for the exceptional 10-star rating! We appreciate your support and hope to welcome you back soon.

10/10 Excellent

Armando

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wow!!
Stayed 1 night in Dec 2023
Response from Management on Jan 2, 2024
Thank you for the wonderful 5-star review! We're delighted you had a positive experience and found our hotel clean, affordable, and with friendly staff. We look forward to welcoming you back on your future visits to Eagle Pass.

10/10 Excellent

Paloma

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Management on Jan 2, 2024
Thank you for the wonderful 5-star review! We're delighted you had a positive experience and found our hotel clean, affordable, and with friendly staff. We look forward to welcoming you back on your future visits to Eagle Pass.

10/10 Excellent

Araceli

Stayed 1 night in Dec 2023
Response from Welcome Inn on Jan 24, 2024
Thank you so much for taking the time to give your feedback. We are thrilled to hear you enjoyed your stay and hope to see you again soon!

10/10 Excellent

Rosaura

Liked: Cleanliness, staff & service, property conditions & facilities
Safe and convenient
Stayed 1 night in Dec 2023
Response from Management on Jan 2, 2024
Thank you for the glowing 5-star review! We're delighted you had a fantastic experience at our motel. We appreciate your kind words and look forward to welcoming you back soon!

10/10 Excellent

Susan

Stayed 1 night in Dec 2023
Response from Management on Jan 2, 2024
Thank you for the glowing 10 star review! We're delighted you had a fantastic experience at our motel. We appreciate your kind words and look forward to welcoming you back soon!

10/10 Excellent

Diane

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nicely remodeled room, safe, quiet, staff was great, good towels, had extra blanket available. no coffee maker in room was unusual. Great tv channels
Stayed 3 nights in Nov 2023
Response from Management on Jan 2, 2024
Thank you for the fantastic 5-star review! We're delighted you enjoyed the remodeled room, appreciated the safety and quietness, and found our staff great. We'll consider your feedback about the coffee maker for future improvements. Looking forward to hosting you again!

8/10 Good

Ignacio

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
We have stayed at this motel for several years on our way to Mexico. Our last 2 stays our rooms were recently remodeled. As most motels in this area they have a lot of workers that stay here. Our stay this time was a little noisy as several workers were outside our window and were talking rather loud. Overall we will stay there again.
Stayed 1 night in Oct 2023
Response from Management on Jan 2, 2024
Thank you for your loyalty and the 4-star review. We're pleased you've noticed the recent room renovations. We apologize for the noise disturbance and appreciate your understanding. Looking forward to hosting you again on your future trips.

10/10 Excellent

lawrence, san antonio

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property is very old and poor maintenance and upkeep. There were no parking lines and poor handicap spots. Although the room was very clean but when you first walk in it smells of old and musky carpet and moisture. The bathtub had a terrible leak and it took about 6-8 minutes for the hot water to get hot. I won’t be using this property again.
Stayed 1 night in Oct 2023

4/10 Poor

Sandra

Traveled with family
Disliked: Amenities
Property looks old. Front desk clerk was friendly. Room was clean but something in the room caused my nose to totally stuff up. The bed was very uncomfortably soft with my head feeling lower than my feet. The pillows were very thin. Overall the place seemed safe and okay enough but the cost for the value was about two times to much.
Stayed 1 night in Oct 2023

8/10 Good

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I smell weed…
The staff was very friendly and welcoming, which is what I expected from a place called Welcome Inn. The accommodations were typical for a motel. The room was clean, and the bed was comfortable. However, the room smelled like marijuana even though it was supposed to be a non-smoking room. It’s unclear whether the smell came from adjacent rooms or previous tenants. Once I sprayed a little air freshener, the environment in the room was more pleasant. Also, my kids wanted to swim in the pool, but I wasn’t sure about the cleanliness. Overall, it was a decent experience but a bit expensive for a motel at $200+ per night.
Stayed 1 night in Oct 2023

8/10 Good

Vidal

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Staff were friendly.
Stayed 1 night in Sep 2023

6/10 Okay

Joan

Traveled with family
Liked: Staff & service, amenities
no hot water
Stayed 1 night in Sep 2023
Response from Welcome Inn on Oct 3, 2023
Thank you for your review, I do apologize that your stay was not pleasant. We are currently under remodel and are working as quickly and efficiently as possible to renovate the rooms and the hotel premises. We will make sure to note your concerns.

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Welcome Inn on Oct 3, 2023
Thank you so much for taking the time to give your feedback. We are thrilled to hear you enjoyed your stay and hope to see you again soon!

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Sep 2023
Response from Welcome Inn on Sep 17, 2023
Thank you for taking the time to rate your experience, we're sorry to hear that you were not fully satisfied with your stay with us. We strive to provide an excellent experience in every aspect of the guest stay. We hope you will return and give us the opportunity to provide you with the wonderful experience that our guests rave about!

8/10 Good

Oralia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Welcome Inn on Sep 8, 2023
It was a pleasure hosting you while you were in town. We're glad our wonderful staff and cozy rooms impressed you, and we invite you to stay with us again during your next trip.

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Welcome Inn on Sep 8, 2023
It was a pleasure hosting you while you were in town. We're glad our wonderful staff and cozy rooms impressed you, and we invite you to stay with us again during your next trip.

6/10 Okay

ramon

Traveled with family
Liked: Staff & service
Got in got the card keys fast and it was all good. Bad- 1. room smelled like weed. 2. we are 4 people to the room we only got 3 full size towels. 3. 1 shampoo and small bar soap for 4 people.
Stayed 1 night in Aug 2023
Response from Welcome Inn on Sep 8, 2023
Thank you for taking the time to rate your experience, we're sorry to hear that you were not fully satisfied with your stay with us. We strive to provide an excellent experience in every aspect of the guest stay. We hope you will return and give us the opportunity to provide you with the wonderful experience that our guest rave about!

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is an older one, but everything worked and it was very clean and very quiet...
Stayed 1 night in Jul 2023
Response from Kimberley on Jul 31, 2023
Thank you so much for taking the time to share your thoughts with us. From our friendly team to our dedication to cleanliness, we strive to exceed expectations with every visit. Your feedback regarding aspects of your stay is gratefully received and allows us to continually review and improve guest satisfaction. Should your travels bring you back to the area in the future, we hope you'll consider staying with us again!

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Welcome Inn on Aug 2, 2023
It was a pleasure hosting you while you were in town. We're glad our wonderful staff and cozy rooms impressed you, and we invite you to stay with us again during your next trip.

8/10 Good

Yury

Stayed 1 night in Jul 2023
Response from Welcome Inn on Sep 8, 2023
It was a pleasure hosting you while you were in town. We're glad our wonderful staff and cozy rooms impressed you, and we invite you to stay with us again during your next trip.

8/10 Good

guadalupe

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Welcome Inn on Aug 2, 2023
Thank you for the great review! We look forward to hosting you again when your travels bring you to Eagle Pass!

8/10 Good

Jesse

Stayed 1 night in Jul 2023
Response from Welcome Inn on Aug 2, 2023
Thank you for the great review! We look forward to hosting you again when your travels bring you to Eagle Pass!

10/10 Excellent

Jesus

Stayed 1 night in Jun 2023
Response from Welcome Inn on Aug 2, 2023
Thank you for the great review! We look forward to hosting you again when your travels bring you to Eagle Pass!

8/10 Good

Jose

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
Exterior needs some attention..don't like that the trash cans are located up front either..room was clean and comfortable..
Stayed 1 night in Jun 2023
Response from Welcome Inn on Aug 2, 2023
Thank you for offering feedback about your recent visit to our hotel. We're sorry you were disappointed with several aspects of your stay. Your comments are important to us, and we will use them as we continually work to improve our guests' experience. Please consider allowing us to host you again when your travels bring you to Eagle Pass.

8/10 Good

Marilyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel wasn’t as upgraded as I thought it would be as the photo showed in the picture. The breakfast wasn’t as opened with variety regarding the menu. The employees were nice & respectful. It was a quick check in & out. The air conditioner works very well & the rooms are clean.
Stayed 1 night in Jun 2023
Response from Welcome Inn on Jun 22, 2023
Thank you so much for taking the time to share your thoughts with us. From our friendly team to our dedication to cleanliness, we strive to exceed expectations with every visit. Your feedback regarding aspects of your stay that could have been even better is gratefully received and allows us to continually review and improve guest satisfaction. Should your travels bring you back to the area in the future, we hope you'll consider staying with us again!

6/10 Okay

Jennifer

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Is that a hole in the wall?
Other than the A/C that worked and was a welcome relief from the heat, this place is run down and falling apart. Unfortunately, this isn’t a place I would return to.
Stayed 2 nights in Jun 2023
Response from Welcome Inn on Jun 13, 2023
Thank you for your review, I do apologize that your stay was not pleasant. We are currently under remodel and are working as quickly and efficiently as possible to renovate the rooms and the hotel premises. We will make sure to note your concerns.

10/10 Excellent

Ryan

Stayed 2 nights in May 2023
Response from Welcome Inn on Jun 13, 2023
Thank you for the great review. We hope to see you soon when your travels bring you back to Eagle Pass.

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Welcome Inn on Jun 13, 2023
Thank you for the great review. We hope to see you soon when your travels bring you back to Eagle Pass.