Deluxe Room, Lake View (Guest) | Terrace/patio

Reviews of Beacon Pointe on Lake Superior

3.5 out of 5
Beacon Pointe on Lake Superior
2100 Water St, Duluth, MN

Reviews

9.2

Wonderful

Rating 10 - Excellent. 341 out of 482 reviews" "
Rating 8 - Good. 105 out of 482 reviews" "
Rating 6 - Okay. 20 out of 482 reviews" "
Rating 4 - Poor. 9 out of 482 reviews" "
Rating 2 - Terrible. 7 out of 482 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Julie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so friendly! Beautiful place to stay!!
Stayed 1 night in Apr 2024

10/10 Excellent

Theresa

Liked: Staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Laurie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A refuge once again! Incredible staff attuned to the needs of their patrons!
Stayed 4 nights in Apr 2024
Response from Carol Caskey - Front Desk Manager on Apr 25, 2024
Thank you, Laurie! We just love when you stay with us!

10/10 Excellent

Elizabeth

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is amazing !! I love every moment at this place. it was clean the staff was friendly and amazing
Stayed 2 nights in Apr 2024
Response from Carol Caskey - Front Desk Manager on Apr 25, 2024
Thank you, Elizabeth! Thank you so much for your kind words! We're thrilled to hear that you had an amazing experience during your stay with us. We take great pride in providing a clean and welcoming environment, and it's wonderful to know that our staff made your stay even more enjoyable.We can't wait to welcome you back for another fantastic stay in the future!

8/10 Good

Elvin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very quiet and relaxing. And we loved the mattress on the bed - so comfortable. We had to have someone come up and bring a remote for the TV's as there wasn't one and they had to be rebooted. Also, the phone in the room did not work.
Stayed 2 nights in Apr 2024
Response from Carol Caskey - Front Desk Manager on Apr 25, 2024
Thank you for your feedback. We're delighted to hear that you enjoyed the quiet and relaxing atmosphere during your stay with us, as well as the comfort of our mattress.However, we apologize for the inconvenience caused by the issues with the TV remote and the non-functioning phone in your room. Your comfort and convenience are important to us, and we'll address these issues promptly to ensure they're resolved for future guests.Thank you for bringing these matters to our attention. We hope to have the opportunity to welcome you back for an even more enjoyable stay in the future.Warm regards,

10/10 Excellent

Jennifer

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dakota checked us in and was so helpful in explaining everything we needed to know about the property and amenities, while also recommending food options in the area! A great first stay and we can't wait to come back!
Stayed 1 night in Apr 2024
Response from Carol Caskey - Front Desk Manager on Apr 25, 2024
Thank you for sharing your wonderful experience with us! We're thrilled to hear that Dakota provided you with excellent service during check-in and helped make your first stay with us memorable.We're glad Dakota was able to provide you with all the information you needed about our property and amenities, as well as recommend some great food options in the area. We'll be sure to pass along your kind words to Dakota, as they'll be delighted to hear about the positive impact they had on your stay.We can't wait to welcome you back for another fantastic stay in the future! If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know.

10/10 Excellent

Elizabeth

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This has been a great stay with this property it’s a great quite getaway the rooms are breathtaking. Staff is extremely helpful and nice !very clean rooms
Stayed 1 night in Apr 2024
Response from Carol Caskey - Front Desk Manager on Apr 25, 2024
Hello Elizabeth! Thank you for your kind words! We're thrilled to hear that you've had a great stay with us and that our property provided the perfect quiet getaway for you.It's wonderful to know that you found our rooms to be breathtaking and our staff to be extremely helpful and nice. Providing exceptional service and maintaining cleanliness are top priorities for us, and we're delighted that we could exceed your expectations in these areas.We hope to have the pleasure of welcoming you back for another fantastic stay in the future. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know.

10/10 Excellent

steve

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Each room had a great view and balcony of the lake. The employee's were very nice
Stayed 1 night in Apr 2024
Response from Carol Caskey - Front Desk Manager on Apr 25, 2024
Hello Steve!! Thank you for your feedback! We're thrilled to hear that you enjoyed the great views and balconies overlooking the lake from each of our rooms.Additionally, we're delighted to hear that our employees were able to provide you with excellent service during your stay. Our team strives to create a welcoming and comfortable atmosphere for all our guests, and it's heartwarming to know that their efforts made a positive impact on your experience.We hope to have the pleasure of welcoming you back for another enjoyable stay in the future. If there's anything else we can do to make your next visit even more memorable, please don't hesitate to let us know.

10/10 Excellent

Denae

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was perfect. It was amazing listening to the waves crash on the shore all night long. We will definitely be back!
Stayed 1 night in Apr 2024
Response from Carol Caskey - Front Desk Manager on Apr 25, 2024
Hello Denae! Thank you for your glowing review! We're thrilled to hear that you had a perfect stay in our hotel and that you enjoyed listening to the soothing sounds of the waves crashing on the shore throughout the night.It's wonderful to know that our accommodations met your expectations and provided you with a memorable experience. We can't wait to welcome you back for another amazing stay in the future!If there's anything specific you'd like for your next visit, please don't hesitate to let us know. We'll be more than happy to accommodate your preferences.

10/10 Excellent

Melissa

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was our first time in Duluth. The resort was amazing and I loved the underground parking.
Stayed 3 nights in Apr 2024
Response from Carol Caskey - Front Desk Manager on Apr 25, 2024
Hello Melissa!! Thank you for choosing to stay with us during your first visit to Duluth! We're thrilled to hear that you had an amazing experience at our resort.We're delighted that you enjoyed the convenience of our underground parking. Providing a hassle-free experience for our guests is one of our top priorities, and we're glad that our amenities contributed to your enjoyment of your stay.We hope to have the pleasure of welcoming you back for another wonderful stay in the future. If there's anything else we can do to make your next visit even more memorable, please don't hesitate to let us know.

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Carol Caskey - Front Desk Manager on Apr 25, 2024
Thank you, Greg!

10/10 Excellent

Aimee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Carol Caskey - Front Desk Manager on Apr 25, 2024
Thank you, Aimee!!

10/10 Excellent

Lam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our Penthouse suite had a very large, private deck that overlook Lake Superior. It includes a jacuzzi tub with a lake view. It’s located on the northern end of Duluth’s Lake Walk. I would recommend 10/10.
Stayed 1 night in Apr 2024
Response from Carol Caskey - Front Desk Manager on Apr 25, 2024
Hello Lam!Thank you for your glowing recommendation! We're thrilled to hear that you enjoyed your stay in our Penthouse suite and that it exceeded your expectations.It sounds like you had a truly luxurious experience with the large private deck overlooking Lake Superior and the jacuzzi tub with a stunning lake view. We're delighted that our prime location on the northern end of Duluth's Lake Walk provided the perfect backdrop for your getaway.Your perfect rating means the world to us, and we're grateful for your recommendation. We can't wait to welcome you back for another 10/10 experience in the future!

10/10 Excellent

deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful view of the lake
Stayed 1 night in Apr 2024
Response from Carol Caskey - Front Desk Manager on Apr 25, 2024
Thank you, Deborah!!

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Carol Caskey - Front Desk Manager on Apr 25, 2024
Thank you, Joshua!

10/10 Excellent

Jessie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view of the lake was beautiful
Stayed 1 night in Mar 2024
Response from Carol Caskey - Front Desk Manager on Apr 25, 2024
Thank you, Jessie!!!

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Carol Caskey - Front Desk Manager on Apr 25, 2024
Thank you, Jill!!

10/10 Excellent

Jordan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, staff was nice and helpful, views of lake superior were perfect, room was spotless. Underground parking was very convenient. Would definitely go back.
Stayed 3 nights in Apr 2024
Response from Carol Caskey - Front Desk Manager on Apr 25, 2024
Thank you for your wonderful review! We're thrilled to hear that you had a great experience at our hotel.It's fantastic to know that you found our staff to be nice and helpful, and that you enjoyed the perfect views of Lake Superior from your room. We take great pride in maintaining the cleanliness of our accommodations, and we're glad to hear that your room was spotless during your stay.We're delighted that you found our underground parking to be very convenient. Providing hassle-free amenities for our guests is important to us, and we're pleased that it enhanced your overall experience.We can't wait to welcome you back for another fantastic stay in the future! If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know.

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Carol Caskey - Front Desk Manager on Apr 4, 2024
Thank you, Cheryl!

10/10 Excellent

Brad

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous views of Lake Superior
Stayed 2 nights in Mar 2024
Response from Carol Caskey - Front Desk Manager on Apr 25, 2024
Thank you, Brad!!

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Carol Caskey - Front Desk Manager on Mar 28, 2024
Thank you, Kevin!!

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Closeness to Lake Superior. Closeness to the Lake Walk.
Stayed 1 night in Mar 2024
Response from Carol Caskey - Front Desk Manager on Mar 28, 2024
Thank you for the wonderful review, Charles!

6/10 Okay

Caroline

Stayed 2 nights in Mar 2024
Response from Carol Caskey - Front Desk Manager on Apr 25, 2024
Thank you for your rating, Caroline.

8/10 Good

Natasha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was beautiful, right on the lake, and very easy to get to!
Stayed 1 night in Mar 2024
Response from Carol Caskey - Front Desk Manager on Mar 28, 2024
Thank you for your review, Natasha!

10/10 Excellent

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Will stay again
Stayed 2 nights in Mar 2024
Response from Carol Caskey - Front Desk Manager on Mar 28, 2024
We're so looking forward to having you back!!

10/10 Excellent

Mary S

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, not crowded, Lake Superior right outside. Sunrise
Stayed 2 nights in Mar 2024
Response from Carol Caskey - Front Desk Manager on Mar 28, 2024
Hello Mary!! Thank you for your review! We're glad to hear you found your stay comfortable and enjoyed the peaceful atmosphere with Lake Superior right outside. There's truly nothing like watching the sunrise over the lake. We hope to welcome you back soon for another relaxing experience.

10/10 Excellent

Andrea

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked the underground parking and the views of Lake Superior were unbelievable!
Stayed 1 night in Mar 2024
Response from Carol Caskey - Front Desk Manager on Mar 28, 2024
Hello Andrea!! Thank you for sharing your feedback! We're delighted that you appreciated our underground parking and were amazed by the breathtaking views of Lake Superior. We hope to have the opportunity to welcome you back soon for more unforgettable moments.

10/10 Excellent

Mai

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoyed my stay here. Great customer service. Great view. Love the note the staff left in my room upon my arrival, it was really sweet. Overall, amazing place to stay at in Duluth. Definitely staying here again next time I'm in Duluth.
Stayed 1 night in Mar 2024
Response from Carol Caskey - Front Desk Manager on Mar 17, 2024
Hello Mai!! Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay with us and that our customer service, view, and thoughtful note made your experience memorable. We truly appreciate your feedback and look forward to welcoming you back for another amazing stay next time you're in Duluth!

10/10 Excellent

Doug

Stayed 1 night in Mar 2024
Response from Carol Caskey - Front Desk Manager on Apr 25, 2024
Thank you, Doug!!

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Carol Caskey - Front Desk Manager on Mar 17, 2024
Thank you, Lisa!!

10/10 Excellent

Yifan

Stayed 2 nights in Mar 2024
Response from Carol Caskey - Front Desk Manager on Apr 4, 2024
Thank you so much, Yifan!

10/10 Excellent

Jane

Liked: Staff & service, property conditions & facilities
This is a great place to stay in Duluth!
Stayed 1 night in Mar 2024
Response from Carol Caskey - Front Desk Manager on Mar 28, 2024
Thank you so much, Jane!!

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view of the lake!
Stayed 1 night in Mar 2024
Response from Carol Caskey - Front Desk Manager on Mar 17, 2024
Thank you so much, Jeanette!!

10/10 Excellent

Lucille

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
absolutely beautiful stay!! staff was very kind! to-go breakfast still has many options, pool and hot tub are great and so close to downtown! it’s got a great view too!
Stayed 2 nights in Mar 2024
Response from Carol Caskey - Front Desk Manager on Mar 28, 2024
Hello Lucille! Thank you for your wonderful feedback! We're thrilled to hear that you had an absolutely beautiful stay and enjoyed our kind staff, diverse to-go breakfast options, great pool and hot tub, as well as the convenient location close to downtown. We're delighted that you also appreciated the great view. We look forward to welcoming you back for another fantastic stay in the future!

8/10 Good

MAYPAHOU

Liked: Cleanliness, staff & service, property conditions & facilities
The staff who checked me in was wonderful, very personable, positive, and welcoming. The view was gorgeous! I didn't get to spend much time at the hotel, however. The personalized welcome card with the mints were special. The room was clean overall, a more thorough cleaning would have gotten a 5 star rating but it wasn't a big issue so I didn't bring it up (there was a hair binder under the bathroom sink and a heart on a rod item on the side of the toilet). I would stay here again to fully enjoy the place, especially the view of the lake!
Stayed 2 nights in Feb 2024
Response from Carol Caskey - Front Desk Manager on Mar 17, 2024
Hello Maypahou!! Thank you for your feedback! We're delighted to hear that you had a positive check-in experience with our staff and enjoyed the gorgeous view. We're glad you appreciated the personalized welcome card and mints. Your comments about the room cleanliness are duly noted, and we apologize for any oversight. We'll ensure to address these matters promptly to improve our services. We look forward to welcoming you back for a fully enjoyable stay, especially to soak in the beautiful view of the lake!

10/10 Excellent

Kadylyn

Traveled with family
Beautiful resort with a lot of amenities
Stayed 1 night in Feb 2024
Response from Carol Caskey - Front Desk Manager on Mar 17, 2024
Thank you so much, Kadylyn! We hope to welcome you back again soon!

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right on the water. Very clean. Hot cocoa bar! So fun!
Stayed 1 night in Feb 2024
Response from Carol Caskey - Front Desk Manager on Mar 17, 2024
Thank you so much, Melissa!! We are so glad you enjoyed the hot cocoa bar!

10/10 Excellent

Alicia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property
Stayed 2 nights in Feb 2024
Response from Carol Caskey - Front Desk Manager on Mar 17, 2024
Thank you so much, Alicia!

10/10 Excellent

Heidi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place, with Amazing views!
Stayed 1 night in Feb 2024
Response from Carol Caskey - Front Desk Manager on Feb 17, 2024
Thank you so much, Heidi!

10/10 Excellent

Paige

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I was so impressed with this facility. While it had all the amenities of a hotel it did not feel like a hotel! The covered parking was so nice and easy to access. With the extra little foyer before your unit door, you cannot hear any hallway noise and felt super private. Of course the deck with the lake view made the room even nicer!
Stayed 1 night in Feb 2024
Response from Carol Caskey - Front Desk Manager on Feb 15, 2024
Hello Paige! Thank you for sharing your feedback! We're thrilled to hear that you had such a positive experience during your stay. We strive to provide a unique and comfortable environment for our guests, and we're delighted that you enjoyed the amenities and privacy of your accommodation, as well as the beautiful lake view from the deck. We hope to welcome you back again soon!

8/10 Good

Cha

Stayed 2 nights in Feb 2024
Response from c on Mar 30, 2024
Thank you for your feedback!

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Carol Caskey - Front Desk Manager on Feb 15, 2024
Thank you so much, Emma!

10/10 Excellent

Robyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff and beautiful rooms.
Stayed 3 nights in Jan 2024
Response from Carol Caskey - Front Desk Manager on Feb 7, 2024
Thank you! We're delighted you appreciated our staff and rooms.

10/10 Excellent

Shea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One Night Stay at Beacon Pointe
The staff was incredibly friendly the moment we walked in! The view of the lake was incredible and the value for the price was surprisingly great. Perfect experience for a one night stay!
Stayed 1 night in Jan 2024
Response from Carol Caskey - Front Desk Manager on Feb 7, 2024
Hello Shea! Thank you for your kind words! We're thrilled you enjoyed our friendly staff, stunning lake view, and great value. We aim to provide the perfect one-night stay experience.

6/10 Okay

Cassandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The tv was complicated to keep on. Got really warm. Im happy that they extended my check out time. Parking was difficult.
Stayed 2 nights in Jan 2024
Response from Carol Caskey - Front Desk Manager on Feb 7, 2024
Hello Cassandra! Thank you for your feedback! We're glad we could accommodate your extended check-out time. We'll address the issues with the TV and parking to ensure a better experience next time.

8/10 Good

Amy

Traveled with partner
Liked: Amenities
We very much enjoyed our time here. Only complaint is that the walls are paper thin and you can hear every conversation in the room next door. Our fan on the wall also did not work and the room stayed pretty warm. Other than that, the views were amazing, along with having a hottub and sauna to use. I’d come back!
Stayed 2 nights in Jan 2024
Response from Carol Caskey - Front Desk Manager on Feb 7, 2024
Hello Amy! Thank you for your feedback! We're delighted you enjoyed the views and amenities like the hot tub and sauna. We'll work on improving soundproofing and addressing the fan issue for a better experience next time. Looking forward to welcoming you back!

10/10 Excellent

Pat

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the resort and unit. We’ll stay there again! Great location.
Stayed 2 nights in Jan 2024
Response from Carol Caskey - Front Desk Manager on Jan 28, 2024
Hello Pat!Thank you for your kind words! We're delighted to hear that you loved the resort and unit. It's wonderful to know that you had a great experience, and we look forward to welcoming you back for another enjoyable stay

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place
Stayed 2 nights in Jan 2024
Response from Carol Caskey - Front Desk Manager on Jan 28, 2024
Thank you so much, Richard!

10/10 Excellent

Robert

Traveled with partner
From check-in to check-out, a most relaxing experience. Great view of Lake Superior from the balcony, comfortable rooms, helpful staff. Pool, sauna and hot tub all good. There's a lot to like here.
Stayed 3 nights in Jan 2024
Response from Carol Caskey - Front Desk Manager on Jan 28, 2024
Hello Robert! Thank you for your glowing review! We're thrilled to hear that your stay was a most relaxing experience from check-in to check-out. The great view of Lake Superior from the balcony, comfortable rooms, and helpful staff are all aspects we take pride in. It's fantastic that you enjoyed the pool, sauna, and hot tub as well. There's indeed a lot to like here, and we can't wait to welcome you back for another wonderful stay!

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Carol Caskey - Front Desk Manager on Jan 28, 2024
Thank you so much, Alyssa!