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Reviews of Mama Shelter Dijon

4 out of 5
Mama Shelter Dijon
8 rue du Docteur Maret, Dijon

Reviews

9.6

Exceptional

Rating 10 - Excellent. 39 out of 46 reviews" "
Rating 8 - Good. 4 out of 46 reviews" "
Rating 6 - Okay. 3 out of 46 reviews" "
Rating 4 - Poor. 0 out of 46 reviews" "
Rating 2 - Terrible. 0 out of 46 reviews" "

10/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

Alice

Traveled with family
Liked: Cleanliness, property conditions & facilities
The furnishings at the hotel are very fashionable and hip, but unfortunately, the service leaves a lot to be desired. At the restaurant the staff is quite inattentive and also requested payment for our food immediately as it was delivered. It took several firm words to be able to pay with card instead of charging to our room. Most of the young restaurant staff only spoke French even though it is a larger, chain hotel. Needless to say, our plan to stay and enjoy the music was quickly changed and we left after one drink, instead of several and more food dishes as originally planned. Their loss! The rooms are pretty but a bit lacking: no hot water heater or coffee station, only some cheap plastic cups. And the “family” room is just two connecting rooms with no sitting area. For parking they have very few spaces and you have to reserve in advance—they never let us know that detail sadly—and unbelievably there is no loading or standing zone in front of the hotel for most people who will then have to drive to the public parking garage. Inconvenient and stressful. I think the target audience for them are young, fashionable, pretty French people (they even sell “adult” items in the hotel shop). If you are not that, I recommend a different hotel, otherwise you will feel a bit of an outsider and interloper. They are just too cool for school.
Stayed 2 nights in Apr 2024

10/10 Excellent

Wen, Mountain View

Cool vibe and comfortable
Stayed 2 nights in Mar 2024
Response from Louise on Mar 9, 2024
Hello ! Wow 5 stars ! Thank you so much !! The MAMA TEAM is so glad to see that you loved your stay in our beautiful city that is Dijon We hope that your next stay with us is gonna be as good ! See you soon ! Mama You

10/10 Excellent

WONJUN

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the room was clean and reception was very kind
Stayed 2 nights in Feb 2024
Response from Louise on Mar 9, 2024
Hello ! Wow ! 5 stars ! Thank you so much for this amazing feedback ! We are so glad to see that our staff was one of your reason to give us 5 stars, we are all working so hard to make all of our guests stay to feel like yours ! We can't wait to have you back ! Mama You

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay here again in a heartbeat
This hotel was perfect. Room size, condition, comfort, showers, decor, all great. So much attention to detail on the general decor everywhere, hallways, lobby, bar/restaurant. The bar/restaurant area was very cool, great place for an evening meal or a few drinks and the food was excellent.
Stayed 1 night in Feb 2024
Response from Louise on Mar 9, 2024
Hello Robert ! Thank you so much for that amazing feedback ! 10 out of 10 what an amazing score ! We are so happy to see that you've liked everything about our Mama and her amazing team ! Our team we'll be really excited to see your comment Can't wait to have you back Mama You

10/10 Excellent

nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Louise on Mar 9, 2024
0Hello Nicholas ! We've missed you, we are so HAPPY to see you back here with that amazing feedback you gave us ! MAMA'S team loves to get comments like yours and we are all working so hard to make stays like yours an everyday occurence ! See you very soon Mama You

10/10 Excellent

Lana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay
Everything was just perfect.
Stayed 1 night in Jan 2024

10/10 Excellent

Holly

Stayed 1 night in Jan 2024

10/10 Excellent

Pablette

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property, super friendly staff and beautiful spaces
Stayed 1 night in Oct 2023
Response from Lucie on Dec 13, 2023
TRAME 100%Hello Mr/Mrs ! What a lovely note for a perfect stay MAMA is so happy to have been able to share all ours good vibes during your stay. It always a big pleasur for our team tp have a good return likes your.We hope have been create a beautiful and we look forward to welcoming you backMAMA LOVE YOU

10/10 Excellent

CHARLTON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the design
Stayed 1 night in Oct 2023
Response from Lucie on Dec 13, 2023
Hello ! WAW quelle note PARFAITE pour un séjour PARFAIT …MAMA est trop HAPPY d’avoir pu vous partager toutes ses good vibes lors de votre escapade Dijonnaise . C’est toujours un immense plaisir pour notre team d’avoir des retours comme celui-ci. Ils ont un billet aller-simple et direct vers notre !Nous espérons vous avoir laissé un MAGNIFIQUE souvenir et nous avons hâte de vous retrouver au MAMA …MAMA LOVES YOU

10/10 Excellent

LATA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Lucie on Dec 13, 2023
Hello ! WAW quelle note PARFAITE pour un séjour PARFAIT …MAMA est trop HAPPY d’avoir pu vous partager toutes ses good vibes lors de votre escapade Dijonnaise . C’est toujours un immense plaisir pour notre team d’avoir des retours comme celui-ci. Ils ont un billet aller-simple et direct vers notre !Nous espérons vous avoir laissé un MAGNIFIQUE souvenir et nous avons hâte de vous retrouver au MAMA …MAMA LOVES YOU

10/10 Excellent

Cindy L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quirky Modern Elegant Romantic
This was part of our honeymoon adventure. We married in May. The staff were a pure delight to deal with. I had fallen crossing a tram track in our way from the train to the hotel. My husband attended my would immediately but we lacked ice. The hotel staff were so gracious and gave me an ice compress and first aid supplies. We loved the quirky modern atmosphere. My husband played pin ball while we waited for our room. We were early. The room itself was beautiful and also quirky. We weren’t too sure about no real stand up shower but it worked out. The towels were the the most amazing towels we’ve ever had in a hotel. So soft! The attached restaurant served excellent buffet breakfast. We highly recommend this centrally located hotel in Dijon.
Stayed 2 nights in Sep 2023

10/10 Excellent

julius

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Olivier

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bon séjour
Stayed 2 nights in Apr 2024

10/10 Excellent

christophe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel design , très bien décoré et chaleureux. Personnel très sympathique et accueillant. Un bar et restaurant branché. Chambre standard très cocooning et design. Dans le centre, très pratique. Pour le parking, prendre PK GRANGIER à 400m , nuit pour 6€.
Stayed 1 night in Apr 2024

10/10 Excellent

christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Louise on Mar 9, 2024
Hello Christine, La Mama team vous remercie pour votre note suite à votre séjour au Mama Dijon ! Nous sommes trop HAPPY que notre Mama et notre belle ville de Dijon vous ai plu ! C’est avec grand plaisir que tout la team reçoit ces belles étoiles Revenez nous vite, vous nous manquez !MAMA LOVES YOU

10/10 Excellent

ELISABETH

Stayed 1 night in Jan 2024
Response from Louise on Mar 9, 2024
Hello Elisabeth ! La team MAMA says THANK YOU pour ce feed-back à la suite de votre séjour ! Notre team est ravie d’avoir pu vous partager toutes ses good vibes . MAMA souhaite offrir la meilleure qualité de service à ses invités et lorsque cette mission est réussie notre TEAM se remplie de sourires et leurs cœurs de joie ! Nous avons hâte de vous revoir à Dijon et surtout chez MAMA ! MAMA LOVES YOU

10/10 Excellent

hongru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Louise on Mar 9, 2024
Hello Pan ! We've missed you We are so happy to see that amazing feedback !! We are all doing our best so that our guests feel at home, because they are !! See you soon Mama You

10/10 Excellent

Patrick

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hôtel très sympa : déco génial, petit dej très bien. 3 jours c'etait top !
Stayed 3 nights in Dec 2023

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Katharina

Stayed 2 nights in Dec 2023
Response from Lucie on Dec 13, 2023
Hello Katharina ! WAW quelle note PARFAITE pour un séjour PARFAIT …MAMA est trop HAPPY d’avoir pu vous partager toutes ses good vibes lors de votre escapade Dijonnaise . C’est toujours un immense plaisir pour notre team d’avoir des retours comme celui-ci. Ils ont un billet aller-simple et direct vers notre !Nous espérons vous avoir laissé un MAGNIFIQUE souvenir et nous avons hâte de vous retrouver au MAMA …MAMA LOVES YOU

10/10 Excellent

arnaud

Stayed 1 night in Nov 2023
Response from Lucie on Dec 13, 2023
Hello Arnaud ! WAW quelle note PARFAITE pour un séjour PARFAIT …MAMA est trop HAPPY d’avoir pu vous partager toutes ses good vibes lors de votre escapade Dijonnaise . C’est toujours un immense plaisir pour notre team d’avoir des retours comme celui-ci. Ils ont un billet aller-simple et direct vers notre !Nous espérons vous avoir laissé un MAGNIFIQUE souvenir et nous avons hâte de vous retrouver au MAMA …MAMA LOVES YOU

10/10 Excellent

JEROME

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Lucie on Dec 13, 2023
Hello Jerôme ! WAW quelle note PARFAITE pour un séjour PARFAIT …MAMA est trop HAPPY d’avoir pu vous partager toutes ses good vibes lors de votre escapade Dijonnaise . C’est toujours un immense plaisir pour notre team d’avoir des retours comme celui-ci. Ils ont un billet aller-simple et direct vers notre !Nous espérons vous avoir laissé un MAGNIFIQUE souvenir et nous avons hâte de vous retrouver au MAMA …MAMA LOVES YOU

6/10 Okay

Olivier

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Canit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel récent très agréable et très bien placé.
Stayed 2 nights in Nov 2023
Response from Lucie on Dec 13, 2023
Hello ! WAW quelle note PARFAITE pour un séjour PARFAIT …MAMA est trop HAPPY d’avoir pu vous partager toutes ses good vibes lors de votre escapade Dijonnaise . C’est toujours un immense plaisir pour notre team d’avoir des retours comme celui-ci. Ils ont un billet aller-simple et direct vers notre !Nous espérons vous avoir laissé un MAGNIFIQUE souvenir et nous avons hâte de vous retrouver au MAMA …MAMA LOVES YOU

10/10 Excellent

Nicolas

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
jung, frech und praktisch
Stayed 1 night in Oct 2023
Response from Lucie on Dec 13, 2023
TRAME 100%Hello Mr/Mrs ! What a lovely note for a perfect stay MAMA is so happy to have been able to share all ours good vibes during your stay. It always a big pleasur for our team tp have a good return likes your.We hope have been create a beautiful and we look forward to welcoming you backMAMA LOVE YOU

8/10 Good

Julien

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Lucie on Dec 13, 2023
Hello Julien ! MAMA says THANK YOU pour ce feed-back à la suite de votre séjour !Notre team est ravie d’avoir pu vous partager toutes ses good vibes . MAMA souhaite offrir la meilleure qualité de service à ses hôtes et lorsque cette mission est réussie notre TEAM se remplie de sourires (les mêmes que ceux à votre arrivée ).Nous avons hâte de vous revoir au MAMA …MAMA LOVES YOU

10/10 Excellent

Mikael

Stayed 1 night in Oct 2023
Response from Lucie on Dec 13, 2023
Hello Mikael ! WAW quelle note PARFAITE pour un séjour PARFAIT …MAMA est trop HAPPY d’avoir pu vous partager toutes ses good vibes lors de votre escapade Dijonnaise . C’est toujours un immense plaisir pour notre team d’avoir des retours comme celui-ci. Ils ont un billet aller-simple et direct vers notre !Nous espérons vous avoir laissé un MAGNIFIQUE souvenir et nous avons hâte de vous retrouver au MAMA …MAMA LOVES YOU

10/10 Excellent

Christophe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Lucie on Dec 13, 2023
Hello Christophe ! WAW quelle note PARFAITE pour un séjour PARFAIT …MAMA est trop HAPPY d’avoir pu vous partager toutes ses good vibes lors de votre escapade Dijonnaise . C’est toujours un immense plaisir pour notre team d’avoir des retours comme celui-ci. Ils ont un billet aller-simple et direct vers notre !Nous espérons vous avoir laissé un MAGNIFIQUE souvenir et nous avons hâte de vous retrouver au MAMA …MAMA LOVES YOU

10/10 Excellent

Marie-Eve

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Jürgen

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
N
Stayed 1 night in Oct 2023

6/10 Okay

michelangelo

Stayed 2 nights in Aug 2023