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Reviews of Home2 Suites by Hilton Denver Downtown Convention Center

3 out of 5
Home2 Suites by Hilton Denver Downtown Convention Center
801 15TH STREET, Denver, CO

Reviews

8.8

Excellent

Rating 10 - Excellent. 917 out of 1483 reviews" "
Rating 8 - Good. 313 out of 1483 reviews" "
Rating 6 - Okay. 126 out of 1483 reviews" "
Rating 4 - Poor. 62 out of 1483 reviews" "
Rating 2 - Terrible. 65 out of 1483 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

paul

Disliked: Property conditions & facilities
The property does not have hadicap parking.
Stayed 3 nights in May 2024

6/10 Okay

Karina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

4/10 Poor

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

Lloyd

Disliked: Cleanliness, staff & service, amenities
Staff never answered phone parking was 56 dollars
Stayed 1 night in May 2024

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, clean, safe, loved the valet parking!
Stayed 1 night in May 2024

6/10 Okay

Gabriela

Traveled with family
Liked: Cleanliness, amenities
The hotel itself was good but I definitely think it was a bit overpriced. Our sink was a bit clogged took a while to drain and they only clean the rooms every other night, the area was mostly safe but there are a lot of homeless around the area so I would be careful at night. The hotel itself was clean and staff was super friendly I will give them that and breakfast wasn't bad, I enjoyed the coffee. I would say it's overall a good area to stay at pretty close to union station and larimar square.
Stayed 3 nights in May 2024

10/10 Excellent

PHACHARA, Dacula

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

tamira

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly. We had an issue about our room not being ready the manager was polite. She gave use free drinks and parking for the inconvenience. After that our overall stay was nice.
Stayed 2 nights in May 2024

8/10 Good

MARIA, Austin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property good location
Stayed 1 night in May 2024

10/10 Excellent

Atif

Liked: Cleanliness, property conditions & facilities
Location, cleanliness, staff
Stayed 1 night in May 2024

10/10 Excellent

Braeden

Liked: Cleanliness, staff & service, property conditions & facilities
Love the kitchenettes. Very clean. Friendly staff and very helpful.
Stayed 1 night in Feb 2024
Response from Sterling on May 11, 2024
Thank you for your feedback!

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just everyone that works there did a good job. Thanks 👍
Stayed 3 nights in May 2024
Response from Sterling on May 10, 2024
Thank you for your feedback!

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Sterling on May 10, 2024
Thank you for your feedback!

10/10 Excellent

Mandy, Cypress

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was ready when we arrived a bit early. Very clean with friendly staff. The interior design is really nice. Only con was the window shades. No way to black out light from outside.
Stayed 1 night in May 2024
Response from Sterling on May 5, 2024
Thank you for your feedback! I apologize for the shades not being present in your room. We will look into this.

8/10 Good

Debrah

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Downtown is more spread out than i thought. We didn't have a car.because if the expense of parking at our hotel. Weather did not cooperate so we spent alot on lyfts.
Stayed 3 nights in Apr 2024
Response from Sterling on May 3, 2024
Thank you for your feedback.

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Overall great experience!
Stayed 1 night in Apr 2024
Response from Sterling on May 3, 2024
Thank you for your feedback!

10/10 Excellent

Stephanie Kim

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beauty products are nice.
Stayed 2 nights in Apr 2024
Response from Sterling on May 3, 2024
Thank you for your feedback.

8/10 Good

Michelle, Towson

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall had a good stay. Good location, very clean and a good breakfast. Beds were comfortable and building was quiet for a city hotel.
Stayed 2 nights in Apr 2024
Response from Sterling on May 3, 2024
Thank you for your feedback! We are glad you enjoyed your stay with us.

10/10 Excellent

Cephas

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great, upgraded my room. Room and facility were clean. Easy walking distance throughout downtown Denver.
Stayed 4 nights in Apr 2024
Response from Sterling on May 3, 2024
Thank you for your feedback!

10/10 Excellent

Savanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Sterling on May 3, 2024
Thank you for your feedback!

10/10 Excellent

Lamya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Sterling on Apr 27, 2024
Thank you for your feedback!

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Stay
Stayed 4 nights in Apr 2024
Response from Sterling on Apr 25, 2024
Thank you for your feedback!

10/10 Excellent

sankar

Business traveler
Great breakfast. Staff was wonderfull.
Stayed 1 night in Apr 2024
Response from Sterling on Apr 18, 2024
Thank you for your feedback!

8/10 Good

Michel, Avon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Sterling on Apr 19, 2024
Thank you for your feedback!

2/10 Terrible

Ben

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Third world country motel amenities and service
Stayed 2 nights in Apr 2024
Response from Sterling on Apr 18, 2024
We apologize you did not enjoy your stay.

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed the breakfast buffet.
Stayed 2 nights in Apr 2024
Response from Sterling on Apr 18, 2024
Thank you for your feedback! We are glad you enjoyed our breakfast.

10/10 Excellent

Brad

Liked: Cleanliness
Stayed 3 nights in Mar 2024
Response from Sterling on Apr 18, 2024
Thank you for your feedback.

10/10 Excellent

tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i always stay there
Stayed 3 nights in Apr 2024
Response from Sterling on Apr 14, 2024
Thank you for your feedback! We hope to continue to see you!

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. New and clean building.
Stayed 3 nights in Apr 2024
Response from Jeani on Apr 9, 2024
Thank you for your feedback! We look forward to seeing you again!

10/10 Excellent

Troy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The convenient place to stay in Denver. Wonderful awesome views!
Stayed 1 night in Apr 2024
Response from Sterling on Apr 8, 2024
Thank you for your feedback!

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Jeani on Apr 9, 2024
Thank you for your feedback! We look forward to seeing you again!

8/10 Good

Todd

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Jeani on Apr 9, 2024
Thank you for your feedback! We look forward to seeing you again!

10/10 Excellent

Michael, Fountain

Traveled with family
Parking was tough to find. Had to pay $60 for valet. Only one receptionist so took a while to check in. Overall it was great and we would go back.
Stayed 1 night in Apr 2024
Response from Sterling on Apr 6, 2024
Thank you for your feedback! We hope to see you again! We apologize for the inconveniences.

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Sterling on Apr 8, 2024
Thank you for your feedback!

2/10 Terrible

jamie

Disliked: Amenities
Bad situation, and they were not friendly at all
Response from Sterling on Apr 6, 2024
I apologize for the bad experience.

10/10 Excellent

Gregory

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was welcoming, bar was great
Stayed 2 nights in Mar 2024
Response from Sterling on Mar 27, 2024
Thank you for your feedback! We are glad you enjoyed your stay with us.

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good property. We would stay there again, but maybe not at -4 degrees Fahrenheit lol
Stayed 2 nights in Jan 2024
Response from Sterling on Mar 27, 2024
Thank you for your feedback! We hope to see you again during the warmer seasons!

10/10 Excellent

Brandon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
other than parking cost we had a perfect stay! would recommend
Stayed 3 nights in Mar 2024
Response from Sterling on Mar 27, 2024
Thank you for your feedback! We are glad you enjoyed your stay, we hope to see you again.

8/10 Good

Lisa

Stayed 2 nights in Feb 2024
Response from Sterling on Mar 24, 2024
Thank you for your feedback!

10/10 Excellent

Radinal, gunnison

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location , nice facilities , very clean hotel and friendly staff
Stayed 1 night in Mar 2024
Response from Alondra on Mar 19, 2024
We are glad you enjoyed your stay with us!

8/10 Good

Anjelica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Alondra on Mar 19, 2024
We are glad you enjoyed your stay with us!

6/10 Okay

Devin

Traveled with partner
The room had multiple things broken, peeling wallpaper.
Stayed 3 nights in Mar 2024
Response from Sterling on Mar 16, 2024
Thank you for your feedback. I apologize for the poor experience; we will use this to help better the quality of the rooms and fix these issues.

10/10 Excellent

Eddy

Stayed 3 nights in Mar 2024
Response from Jeani on Apr 4, 2024
Thank you for your feedback! We look forward to seeing you again!

8/10 Good

Tara

Stayed 1 night in Mar 2024
Response from Jeani on Apr 4, 2024
Thank you for your feedback!

8/10 Good

Patricia Carr

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very nice. I loved having a kitchenette and the free breakfast was amazing. Only negative I have was that we ordered two queens on our confirmation but none were left. They told me that since I ordered via third party there was not guarantee and to read my terms. But overall it was a good experience.
Stayed 3 nights in Mar 2024
Response from Sterling on Mar 16, 2024
Thank you for your feedback! We do apologize for the inconvenience of not having the proper room type available.

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is pricy, but staff and breakfast and room are awesome!
Stayed 2 nights in Mar 2024
Response from Alondra on Mar 9, 2024
We are glad you enjoyed your stay with us!

8/10 Good

Mark

Business traveler
Liked: Cleanliness, staff & service, amenities
Affordable option in the convention center area. easy for uber to pick you up. Breakfast was "ok" I stayed in a Home2 in Long Island last year, and their breakfast was far better compared to the Denver one. room service only every two days. One of the queen bed matrasses felt "old", the other one was fine. Overall more attention to maintenance would be good. things like broken chain holder for window covering or hard to adjust water temperature should be noted and fixed. staff was friendly and helpful. would stay there again, but also open to trying alternatives when in the area next.
Stayed 5 nights in Feb 2024
Response from Alondra on Mar 9, 2024
We are glad you enjoyed your stay with us!

10/10 Excellent

Katherine

Business traveler
Liked: Amenities, property conditions & facilities
Great stay!
Stayed 3 nights in Feb 2024
Response from Alondra on Mar 9, 2024
We are glad you enjoyed your stay with us!

10/10 Excellent

Kim, Colorado Springs

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay. No complaints!
Stayed 2 nights in Feb 2024
Response from Alondra on Mar 3, 2024
We are glad you enjoyed your stay with us!

10/10 Excellent

Jose M, NORTH MIAMI BEACH

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great experience in Hilton2 Suites Downtown Denver, great rooms and staff , although the parking was a little expensive but the valet attendants superseded the cost. I'll definitely recommend it and come back
Stayed 4 nights in Feb 2024
Response from Alondra on Mar 3, 2024
We are glad you enjoyed your stay with us!