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Reviews of Fairfield Inn & Suites Denver Southwest/Lakewood

2.5 out of 5
Fairfield Inn & Suites Denver Southwest/Lakewood
3605 S Wadsworth Blvd, Lakewood, CO

Reviews

9.0

Wonderful

Rating 10 - Excellent. 236 out of 350 reviews" "
Rating 8 - Good. 66 out of 350 reviews" "
Rating 6 - Okay. 25 out of 350 reviews" "
Rating 4 - Poor. 7 out of 350 reviews" "
Rating 2 - Terrible. 16 out of 350 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mandy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is such a hidden gem! It's in a great area of the city with plenty of shopping and restaurant options nearby, and a very close drive to Red Rocks/Morrison. The interior of the hotel is laid out very nicely, it's so warm and welcoming, and the outdoor pool is heated! The perfect spot to enjoy a dip and coffee in the sun. Our room was very spacious and clean. We paid for a mountain view room and felt it was a bit generous to label this room as such (room 306) but it was a great spot for seeing sunsets in the evening! Staff was super helpful when we decided to extend our trip by a day; we didn't even have to switch rooms! Will definitely stay again. Thank you for having us!
Stayed 3 nights in May 2024

10/10 Excellent

Debra

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the open hallway and the relaxation areas.
Stayed 2 nights in May 2024

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was clean and comfortable stay. Staff was top notch
Stayed 4 nights in May 2024
Response from General Manager on May 22, 2024
Dear Kevin,Thank you for being our guest at Fairfield Inn & Suites Denver Southwest/Lakewood and sharing your lovely five-star review. Our team works hard to ensure our guests have a wonderful visit, so they will be delighted to know you enjoyed their kind service and our clean, comfortable accommodations. We look forward to welcoming you back for another great visit.Warm regards,Shawn MillerGeneral Manager

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Michael, Folsom

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property with clean rooms, comfortable beds and nice amenities. Staff was very helpful on check in and check out.
Stayed 1 night in May 2024
Response from General Manager on May 16, 2024
Dear Michael,We want everyone who stays at Fairfield Inn & Suites Denver Southwest/Lakewood to have an excellent visit, so we're happy to hear we succeeded with you! It's great to know that our clean, comfortable rooms had everything you needed and that you felt welcome while you were here. The next time you're in town, please come see us again.Warm regards,Shawn MillerGeneral Manager

10/10 Excellent

Lynette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property at Convenient location. Quiet and friendy and clean.
Stayed 2 nights in May 2024
Response from General Manager on May 15, 2024
Dear Lynette,It was such a pleasure to welcome you to Fairfield Inn & Suites Denver Southwest/Lakewood! We're thrilled our high standards of cleanliness and hospitality left a memorable impression on you, and we hope you took full advantage of the convenience our location affords our guests. Thank you for your perfect rating, and we hope you return soon!Warm regards,Shawn MillerGeneral Manager

8/10 Good

Beverly

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff is awesome! Only complaint is breakfast didn’t always have choices available later in morning breakfast.
Stayed 5 nights in May 2024
Response from General Manager on May 15, 2024
Dear Beverly,Thank you for your kind words about our team! We appreciate your feedback on breakfast availability and will work on improving our service to ensure a variety of choices throughout the morning. We look forward to welcoming you back to Fairfield Inn & Suites Denver Southwest/Lakewood and providing an even better experience!Warm regards,Shawn MillerGeneral Manager

10/10 Excellent

Stephanie, Henderson

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property, comfortable beds and easy access to highways.
Stayed 2 nights in May 2024
Response from General Manager on May 14, 2024
Dear Stephanie,Thank you for staying with us during your time in Denver. We are delighted you were comfortable during your visit, and we appreciate you mentioning our excellent location and the high standards of cleanliness we adhere to. It was a pleasure having you here, and we hope you return soon!Warm regards,Shawn MillerGeneral Manager

10/10 Excellent

Ann

Liked: Property conditions & facilities
Awesome stay ..I will stay there again
Stayed 3 nights in May 2024
Response from General Manager on May 14, 2024
Dear Ann,Thank you for choosing Fairfield Inn & Suites Denver Southwest/Lakewood for your stay! We're delighted to hear you had an excellent experience and we look forward to welcoming you back soon!Warm regards,Shawn MillerGeneral Manager

10/10 Excellent

Amy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful front desk staff. Fairfield Inn & Suites by Marriott is much better than all hotel chains owned by Hilton such as Hampton Inn and Holiday Inn, etc. unlike those hotels, Fairfield Inn & Suites is super clean, staff are friendly, they even have better shampoo, conditioner and body wash. I would definitely book with Fairfield Inn and suites for all my road trips from now on.
Stayed 1 night in May 2024
Response from General Manager on May 13, 2024
Dear Amy,It was a pleasure hosting you at Fairfield Inn & Suites Denver Southwest/Lakewood! We're glad our attention to cleanliness and service impressed you, and we look forward to your next visit.Warm regards,Shawn MillerGeneral Manager

4/10 Poor

Patricia

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Christina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was well lit with natural lighting, the people at the front desk were helpful and friendly, the location was ideal, and it was an all around great place to stay! I will be staying here again.
Stayed 2 nights in Apr 2024
Response from General Manager on May 13, 2024
Dear Christina,Thank you for choosing Fairfield Inn & Suites Denver Southwest/Lakewood and for sharing your lovely five-star review. There's no greater compliment than knowing you were so impressed with all we have to offer that you're planning to join us again. Your kind words about our wonderful staff and all-around great hotel are appreciated and will be shared with the team. We look forward to welcoming you back again soon.Warm regards,Shawn MillerGeneral Manager

10/10 Excellent

Corylyn

Traveled with family
Great!
Stayed 1 night in May 2024
Response from General Manager on May 9, 2024
Dear Corylyn,Thank you so much for choosing to stay with us at Fairfield Inn & Suites Denver Southwest/Lakewood. Our goal is to provide every guest with a wonderful experience, so we're thrilled that was the case for you! The pleasure was truly ours, and we hope you'll choose to visit us again in the future.Warm regards,Shawn MillerGeneral Manager

10/10 Excellent

Angela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely recommend this hotel for a weekend stay close to Denver. Quiet area, various food options around and not too far from the city. Great amenities and great staff.
Stayed 3 nights in May 2024
Response from General Manager on May 9, 2024
Dear Angela,Thank you for your recommendation! We're delighted you enjoyed your weekend stay at our hotel near Denver and that you found the area quiet, with plenty of food options nearby, and appreciated our amenities and staff. If you ever find yourself in the area again, we'd be honored to welcome you back for another fantastic stay. Until then, safe travels, and thank you for choosing us!Warm regards,Shawn MillerGeneral Manager

10/10 Excellent

sylvaine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was fruendly and helpful
Stayed 3 nights in May 2024
Response from General Manager on May 8, 2024
Dear Jonathan,Thank you for your recent stay with us at Fairfield Inn & Suites Denver Southwest/Lakewood. Our team takes pride in providing an enjoyable experience and we're so glad we did so for you. We hope to see you again!Warm regards,Shawn MillerGeneral Manager

10/10 Excellent

Summerlin Corlette

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Reception and staff are very friendly!
Stayed 2 nights in May 2024
Response from General Manager on May 8, 2024
Dear Summerlin,We're delighted to hear that you found our team to be warm and friendly. Providing excellent service with a smile is what we strive for, and we appreciate your kind words. Looking forward to welcoming you back again soon to Fairfield Inn & Suites Denver Southwest/Lakewood.Warm regards,Shawn MillerGeneral Manager

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities
everything was great
Stayed 4 nights in Apr 2024
Response from General Manager on May 6, 2024
Dear Jesse, Thank you for taking the time to leave us a review. We are pleased to hear that your experience with us was thoroughly enjoyable. Our team is committed to providing outstanding service, and your feedback reaffirms our efforts. We look forward to welcoming you back in the future.Warm regards,Shawn MillerGeneral Manager

10/10 Excellent

Karen

Stayed 2 nights in Apr 2024

2/10 Terrible

JUSTIN

Basically a motel 6 experience… skip on staying and this place and choose a better place regardless of price.
Stayed 3 nights in Apr 2024
Response from General Manager on May 6, 2024
Dear Justin,It upsets us to hear that you were not satisfied with your stay. We try to make every experience feel like home to each of our guests. Knowing you were unhappy here is unacceptable to us, and we will consider your review when looking at ways to improve. Thank you for sharing your thoughts, and we hope for another shot at helping you feel right at home.Warm regards,Shawn MillerGeneral Manager

10/10 Excellent

Joyce

Stayed 1 night in Apr 2024

10/10 Excellent

alex

Business traveler, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was really good about this hotel !
Stayed 1 night in Mar 2024
Response from General Manager on May 2, 2024
Dear Alex,Thank you so much for the five stars! At the end of the day, nothing makes it all worth it like praise from valued guests such as yourself, so we thank you from the bottom of our hearts for your compliments. We look forward to welcoming you back for another relaxing stay at Fairfield Inn & Suites Denver Southwest/Lakewood.Warm regards,Shawn MillerGeneral Manager

4/10 Poor

james

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Checkin happened late. My room was not cleaneed, trash not emptied, no new towels were provided.
Stayed 3 nights in Apr 2024
Response from General Manager on May 2, 2024
Dear James, Thank you for taking a moment to share your feedback. The cleanliness of our rooms is paramount, so we're sorry for any inconvenience you experienced during your stay. Your feedback is important, and we will address your concerns with the respective teams so we can improve where needed. We hope you'll consider coming back for a much-improved stay. Warm regards,Shawn MillerGeneral Manager

10/10 Excellent

Kendra

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and efficient check in
Stayed 1 night in Apr 2024
Response from General Manager on Apr 29, 2024
Dear Kendra,Thank you for staying with us and for your feedback. We're glad you had a five-star experience. We hope to welcome you back soon for another great stay.Warm regards,Shawn MillerGeneral Manager

10/10 Excellent

Mad Dog

Stayed 1 night in Apr 2024

10/10 Excellent

Cody

Liked: Cleanliness, staff & service, property conditions & facilities
Stay here
Stayed 1 night in Apr 2024
Response from General Manager on Apr 26, 2024
Dear Cody,Thank you for your perfect rating and thoughtful recommendation! It's wonderful to know you enjoyed your stay with us, and we hope you return soon. Warm regards,Shawn MillerGeneral Manager

8/10 Good

Brandon

Stayed 1 night in Apr 2024

10/10 Excellent

Lorenzo

Stayed 1 night in Apr 2024

8/10 Good

Cydney

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2024

8/10 Good

Randy

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Below average for fairfield inn. Very small room Their breakfast was.It was nothing but a continental breakfast.
Stayed 1 night in Apr 2024
Response from General Manager on Apr 25, 2024
Dear Randy,Thank you for providing your review of Fairfield Inn & Suites Denver Southwest/Lakewood. Your feedback regarding the size of your room and breakfast options will be taken into consideration as we continually look for ways to improve the experience for our great guests. It was a pleasure to have you here, and we hope to have the opportunity to exceed your expectations in the future.Warm regards,Shawn MillerGeneral Manager

10/10 Excellent

Jeremiah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good temporary residence on leisure travel trips
Stayed 1 night in Apr 2024
Response from General Manager on Apr 25, 2024
Dear Jeremiah,Thank you for sharing your experience at Fairfield Inn & Suites Denver Southwest/Lakewood! Our team takes pride in providing excellent service and ensuring our guests have a great experience. We look forward to welcoming you back on your future trips, and we'll strive to make your next stay even more memorable!Warm regards,Shawn MillerGeneral Manager

6/10 Okay

Chandy, Blaine

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Poor customer service from Edwin. Made us wait over an hour. Served a lot of customers before us. He gave our reservation away to another party and then said he didn’t want to upgrade us but will. Unprofessional.
Stayed 2 nights in Apr 2024
Response from General Manager on Apr 24, 2024
Dear Chandy,Thank you for being our guest and sharing your feedback. Our team is usually known to be one of the best and most professional in the business, so we are sorry to hear about your concerns at check-in. We will be sure to review our high standards with the staff to ensure we are always offering our best. We hope that otherwise you enjoyed your stay and will choose us again on future trips to the area.Warm regards,Shawn MillerGeneral Manager

6/10 Okay

Pamela Sue

Stayed 10 nights in Apr 2024

10/10 Excellent

Jimmy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and clean rooms and the breakfast was very nice
Stayed 3 nights in Apr 2024
Response from General Manager on Apr 19, 2024
Dear Jimmy,Thank you for your perfect rating and for staying at Fairfield Inn & Suites Denver Southwest/Lakewood! It's good to hear you had the clean, peaceful, and comfortable visit we strive to provide to our guests. We look forward to welcoming you back for another relaxing time.Warm regards,Shawn MillerGeneral Manager

8/10 Good

Rhianna

Stayed 4 nights in Apr 2024

8/10 Good

Nora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Environmental staff was very friendly and helpful. Would have appreciated more communication from front desk around check in time.
Stayed 5 nights in Apr 2024
Response from General Manager on Apr 19, 2024
Dear Nora,Thank you for choosing Fairfield Inn & Suites Denver Southwest/Lakewood and for sharing your feedback. Our team is usually considered one of the best in the business, so we are sorry to hear the front desk staff may have dropped the ball during check-in. We will be sure to review our high standards to ensure we are always offering our best. We hope you enjoyed your stay otherwise, and we look forward to welcoming you back and impressing you further.Warm regards,Shawn MillerGeneral Manager

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Worth a return trip
Stayed 1 night in Apr 2024
Response from General Manager on Apr 19, 2024
Dear Joe,Thank you for staying with us and for your feedback. We're glad you had a five-star experience with us and that you'll return. I look forward to welcoming you back soon for another great stay.Warm regards,Shawn MillerGeneral Manager

10/10 Excellent

Zachry, Colorado Springs

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Jose l

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Feel safe its parkings around this ereas
Stayed 2 nights in Apr 2024
Response from General Manager on Apr 19, 2024
Dear Jose,Thank you for sharing your feedback! Ensuring our guests' safety and security is our top priority, and we're glad we could deliver an excellent stay for you. We look forward to welcoming you back to Fairfield Inn & Suites Denver Southwest/Lakewood for another comfortable experience!Warm regards,Shawn MillerGeneral Manager

8/10 Good

Cheryl

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Apr 2024
Response from General Manager on Apr 18, 2024
Dear Cheryl,Thank you for your recent stay at Fairfield Inn & Suites Denver Southwest/Lakewood. We are so happy to hear you thoroughly enjoyed our friendly services and amenities. We look forward to your next visit. Thank you again for your review.Warm regards,Shawn MillerGeneral Manager

10/10 Excellent

Perry

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Paola

Stayed 1 night in Apr 2024

6/10 Okay

Paul, Kalispell

Traveled with family
Liked: Cleanliness, amenities
We had a reservation for two rooms. At check-in, we asked for rooms on the same floor and the best they could do were rooms at the exact opposite ends of the floor. My room was next to the back exit door which people were slamming all night. Also the rooms had no available electric outlets next to the beds and the bathroom doors automatically closed and could not be kept open
Stayed 1 night in Apr 2024
Response from General Manager on Apr 16, 2024
Dear Paul,Thank you for your review. Please know that we do our best to accommodate all guest requests, and we apologize that we were unable to do so in this instance. Your feedback about noise, outlets, and the bathroom doors will be shared internally for further consideration, as we are always seeking new ways to improve. It was a pleasure having you here, and we hope you will give us another chance to change your perceptions and deliver a seamless stay worthy of a perfect rating. Warm regards,Shawn MillerGeneral Manager

10/10 Excellent

Omar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff is friendly
Stayed 1 night in Apr 2024
Response from General Manager on Apr 16, 2024
Dear Omar,Our friendly staff works hard to ensure all our guests feel welcome and will be glad you appreciated their kind assistance. The next time you're in town, please come see us again at Fairfield Inn & Suites Denver Southwest/Lakewood!Warm regards,Shawn MillerGeneral Manager

8/10 Good

Paul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was clean and we had an easy check in and check out.
Stayed 1 night in Apr 2024
Response from General Manager on Apr 16, 2024
Dear Paul,It was a pleasure hosting you while you were in the area. We're glad our clean rooms and smooth check-in/out process impressed you, and we look forward to seeing you again soon.Warm regards,Shawn MillerGeneral Manager

6/10 Okay

Brent, Lavon

Traveled with partner
Disliked: Staff & service
Room was very cramped for the price. Parking was bad. Staff was rude at times.
Stayed 1 night in Apr 2024
Response from General Manager on Apr 16, 2024
Dear Brent,Thank you for taking the time to leave a review. We are disappointed to hear about the unsatisfactory stay you had and any lapse in service received. We will use your feedback to help improve the comfort of guests and also take the time to refresh our team about the importance of delivering only the best in customer service. Thank you again for sharing your concerns.Warm regards,Shawn MillerGeneral Manager

10/10 Excellent

L'Kisha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Madelyn

Great stay!
Stayed 3 nights in Apr 2024
Response from General Manager on Apr 12, 2024
Dear Madelyn,Thank you for choosing Fairfield Inn & Suites Denver Southwest/Lakewood for your recent stay. We're delighted to hear that you had a wonderful experience, and we look forward to welcoming you back for another fantastic stay!Warm regards,Shawn MillerGeneral Manager

10/10 Excellent

AM, Denver

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay used for family visiting from out of town..they loved it
Stayed 1 night in Apr 2024
Response from General Manager on Apr 23, 2024
It was such a pleasure having your family as our guests recently. We are delighted they thoroughly enjoyed staying with us! Thank you for your perfect rating, and we'd be delighted to welcome all of you to Fairfield Inn & Suites Denver Southwest/Lakewood for a great experience anytime!Warm regards,Shawn MillerGeneral Manager