The room was small with limited storage: 2 small dresser drawers and 1 tiny bedside drawer on the right side of the bed. I was cold on the first night and searched for an extra blanket in the tiny closet, but only 1 extra pillow was provided. We purchased a throw blanket the next day when we were unable to communicate our needs to the housekeepers. We reported to the front desk that a light was not working within an hour of checking in. No one came to fix it, so we went to the store and purchased 2 types of bulbs, but neither one fixed the problem. On day 3, we again reported the issue to the front desk, but no one came to help. We went to the front desk to complain, and eventually the “non-English speaking engineer” came to the room. He tried to fix it and we finally got him to agree to bring a different lamp. While he went to get it, all but one of the lights and outlets did not work. He eventually replaced a switch in the bathroom, as he’d tripped/blown a fuse.
The 3 pump dispensers in the shower were not labeled, and none of the housekeepers we asked were able to communicate to us which bottle held which product. So we went to the store and purchased shampoo, body wash, conditioner, and 2 bars of soap. The drapes did not close all the way, and the door had a significant gap, so the room was not dark enough for the 10 nights we stayed there. The emergency fire exits had steep steps and no hand railings. We will not stay at a Courtyard by Marriott ever again.