Indoor pool
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Reviews of Holiday Inn Express & Suites Davenport, an IHG Hotel

2.5 out of 5
Holiday Inn Express & Suites Davenport, an IHG Hotel
401 Veterans Memorial Pkwy, Davenport, IA

Reviews

8.6

Excellent

Rating 10 - Excellent. 311 out of 592 reviews" "
Rating 8 - Good. 157 out of 592 reviews" "
Rating 6 - Okay. 72 out of 592 reviews" "
Rating 4 - Poor. 36 out of 592 reviews" "
Rating 2 - Terrible. 16 out of 592 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Traveled with partner
Liked: Amenities
I enjoyed the stay, would come again.
Stayed 1 night in Apr 2024
Response from Manager on May 5, 2024
Hello and thank you for letting us know about your recent stay. I'm so happy to hear that you enjoyed your time with us and if your travels do bring you back to the area, we would be happy to host another stay!

10/10 Excellent

Anna

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely love this chain. My family stays in these almost every time we travel! Such great breakfast choices and coffee and creamer all day long. The rooms and property are always clean! In this area I swear this is the only hotel in a 10mile radius with a working pool.
Stayed 2 nights in Apr 2024
Response from Manager on May 2, 2024
Hello and thank you for letting us know about your recent stay. I'm happy you enjoyed your time with us and that you were able to use our pool! If your travels bring you back to the area I hope you'll choose to stay with us again!

10/10 Excellent

HARRY

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Many dining options nearby. Overall a good stay. Minor disappointment, the water jets in the spa pool were not operating.
Stayed 1 night in Apr 2024
Response from Manager on Apr 30, 2024
Hello and thank you for letting us know about your recent stay. I'm happy to hear that you enjoyed your time with us and do apologize that the hot tub jets weren't working. It's unfortunate when mechanics break but rest assured we got it fixed as soon as we could. Thank you again and if your travels bring you back to the area I hope you'll choose to stay with us again!

10/10 Excellent

Alan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good place. Lousy view.
Stayed 1 night in Apr 2024
Response from Manager on Apr 24, 2024
Hello and thank you for letting us know about your recent stay. I'm happy to see you enjoyed your time with us and if your travels bring you back to the area I hope you'll choose to stay with us again!

8/10 Good

Shelly

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The lady that checked us in, was absolutely wonderful. She was very friendly and welcoming even at 11:30 pm. Would definitely stay again.
Stayed 1 night in Apr 2024
Response from Manager on Apr 10, 2024
Hello and thank you for letting us know about your stay. I'm happy to hear that you enjoyed your time with us and if your travels bring you back to the area I hope you'll choose to stay with us again!

10/10 Excellent

Kimberly, Walclott

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities
The rooms were clean , quite and perfect for what we needed after surgery.
Stayed 2 nights in Mar 2024
Response from Manager on Mar 29, 2024
Hello and thank you for letting us know about your recent stay. I'm happy to see you enjoyed your time with us and if your travels bring you back to the area I hope you'll choose to stay with us again!

10/10 Excellent

Melody, Lakewood

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People were very nice and helpful.
Stayed 3 nights in Mar 2024
Response from Manager on Mar 26, 2024
Hello and thank you for letting us know about your recent stay. I'm happy to see you enjoyed your time with us and if your travels bring you back to the area I hope you'll choose to stay with us again!

8/10 Good

Laura

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was convenient to get to.
Stayed 2 nights in Mar 2024
Response from Manager on Mar 20, 2024
Hello and thank you for letting us know about your recent stay. I'm happy to see that you enjoyed your time with us and if your travels bring you back to the area I hope you'll choose to stay with us again!

6/10 Okay

Tykia

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness
My son and his siblings enjoyed the pool area of the property. Our room was clean, my son said the sheets smelled like bleach. Which means they were cleaned properly. However we did find old bread crumbs and pieces inside the nightstand drawers. Some of the drawers and cabinets need repair due them not staying closed or not closing properly. Overall our stay was fairly comfortable.
Stayed 1 night in Mar 2024
Response from Manager on Mar 18, 2024
Hello and thank you for letting us know about your recent stay. I am glad to hear you enjoyed your time with us and I have shared your comments with our housekeeping and maintenance teams so that we can make the necessary repairs. Thank you again for letting us know about your stay and if your travels bring you back to the area I hope you'll choose to stay with us again!

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel. Would definitely stay there again
Stayed 1 night in Feb 2024
Response from Manager on Mar 6, 2024
Thank you for letting us know about your recent stay! I'm happy to hear you enjoyed your time with us and if your travels bring you back to the area I hope you choose us again!

6/10 Okay

Randall J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was the worst one I very had at a holiday inn
Stayed 1 night in Mar 2024
Response from Manager on Mar 4, 2024
Thank you for letting us know about your recent stay. I do apologize that the breakfast wasn't what you were expecting. I have shared your comments with our food and beverage department to make any necessary adjustments and if your travels bring you back to the area I hope you'll give us another chance.

6/10 Okay

Sean

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Thee hottub was being repaired.
Stayed 3 nights in Feb 2024
Response from General Manager on Feb 29, 2024
Thank you for taking the time to tell us about your experience. I do apologize that the hot tub was under repair during your stay and if your travels bring you back to the area I hope you'll give us another try!

10/10 Excellent

Kierra

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Dec 2023
Response from Manager on Feb 23, 2024
Hello and thank you for letting us know about your recent stay. I'm happy to see you enjoyed your time with us and if your travels bring you back to the area I hope you'll choose to stay with us again!

10/10 Excellent

Randy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful over night stay
It was wonderful. The breakfast was unbelievably wonderful. The room was great, had soap dispensers instead of slimy bar soap. Was very well maintained and staff was wonderful.
Stayed 1 night in Feb 2024
Response from Manager on Feb 21, 2024
Thank you for letting us know about your stay! I'm happy to hear you enjoyed your time with us and if your travels bring you back to the area, I hope you'll choose us again!

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Manager on Feb 19, 2024
Hello and thank you for letting us know about your recent stay. I'm happy to see you enjoyed your time with us and if your travels bring you back to the area I hope you'll choose us again!

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Manager on Feb 19, 2024
Hello and thank you for letting us know about your stay. Happy to see you enjoyed your time with us and if your travels bring you back to the area I hope you'll choose us again!

6/10 Okay

Jess

Stayed 1 night in Jan 2024
Response from Manager on Mar 25, 2024
Thank you for letting us know about your stay. It looks like we may not have quite met your expectations and for that I apologize. If your travels bring you back to the area I hope you'll give us another chance.

6/10 Okay

Michael

Stayed 1 night in Jan 2024
Response from Manager on Jan 24, 2024
Hello and thank you for letting us know about your recent stay. It looks like things might not have gone quite like you had hoped and I do apologize for that. If your travels bring you back to the area I do hope you will give us another chance.

10/10 Excellent

John

Stayed 1 night in Jan 2024
Response from Manager on Jan 22, 2024
Hello and thank you for letting us know about your recent stay. I'm happy you enjoyed your time with us and if your travels bring you back to the area I hope you'll stay with us again!

2/10 Terrible

Juan

Stayed 1 night in Jan 2024
Response from Manager on Jan 15, 2024
Thank you for letting us know about your recent stay. It looks as if it didn't go as you expected and I do apologize for that. If your travels bring you back to the area I hope you'll give us another chance!

4/10 Poor

Adam

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Door to room had been broke open and didn’t close well. Bathroom door didn’t close
Stayed 1 night in Jan 2024
Response from Manager on Jan 15, 2024
Thank you for letting us know about your recent stay. We will definitely look into the issues that you had while you were here and if your travels happen to bring you back to the area I hope you'll give us another try!

10/10 Excellent

Darian

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Breakfast was plentiful and tasty.
Stayed 1 night in Dec 2023
Response from Manager on Jan 5, 2024
Thank you for letting us know about your stay, I'm happy to hear that you enjoyed your time with us! I hope if your travels bring you back to the area that you'll choose us again!

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10 Great place to stay!
Excellent location. Room is spacious clean and large. Plenty of room! Comfortable beds, clean linens and great breakfast! Would stay here again!
Stayed 1 night in Dec 2023
Response from Manager on Dec 19, 2023
Thank you for letting us know about your stay. I'm happy to hear you enjoyed your time with us and if your travels bring you back to the area I hope you'll choose us again!

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy checkin. Very polite and friendly staff.
Stayed 3 nights in Nov 2023
Response from Manager on Dec 5, 2023
Hello and thank you for letting us know about your recent stay. I'm happy to hear you enjoyed your time with us and if your travels bring you back to the area I hope you'll choose us again!

10/10 Excellent

Bobbyjo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Manager on Nov 29, 2023
Bobbyjo - Thank you for letting us know about your recent stay. I'm happy to hear you enjoyed your time with us and if your travels bring you back to the area I hope you'll choose us again!

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, amenities
Property wise other than a bit dated, everything was clean. TV took forever to get started, waiting on DirecTV service to boot. Couldn’t figure out why. Breakfast was a little frustrating. No milk, no additional sausage for them to cook and what was in the pan looked shriveled, biscuits hard but gravy was good. Pancakes and cinnamon rolls good.
Stayed 1 night in Nov 2023
Response from Manager on Nov 29, 2023
Thank you for letting us know about your recent stay. I'm sorry that you're breakfast experience wasn't what you expected and I have shared your comments with our team to make the necessary improvements to ensure it doesn't happen again. If your travels bring you back to the area I hope you'll give us another chance!

10/10 Excellent

Ann Frances Marie, Sandy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel with nice staff. Highly recommended.
Stayed 1 night in Nov 2023
Response from General Manager on Nov 20, 2023
Hello and thank you for taking the time to let us know about your recent stay with us. I'm happy to hear that you enjoyed your time with us and if your travels bring you back to the area I hope you'll choose us again!

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay!
Stayed 1 night in Nov 2023
Response from Manager on Nov 21, 2023
Hello and thank you for letting us know about your stay. I'm happy that you enjoyed your time with us and if your travels bring you back to the area I hope you'll choose us again!

10/10 Excellent

Scott

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent.
Stayed 2 nights in Oct 2023
Response from Manager on Oct 23, 2023
Thanks for letting us know about your recent stay, I'm happy to hear you enjoyed your time with us. If your travels bring you back to the area I hope you'll choose us again!

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from General Manager on Oct 22, 2023
Thank you for letting us know about your recent stay! I'm happy to see you enjoyed your time with us and if your travels bring you back to the area I hope you'll choose us again!

10/10 Excellent

DARLENE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I called the hotel on our way to see if we could get an early check in., not only were they able to accommodate us, but Christy had also looked up my rewards number for me without even asking and added it on to the stay.
Stayed 1 night in Sep 2023
Response from Manager on Oct 2, 2023
I'm happy we could help and glad you enjoyed your stay. If your travels bring you back to the area I hope you'll choose us again!

8/10 Good

Gregory, Paw Paw

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Check-in was quick and easy. Front desk staff was friendly and helpful. This was our 2nd stay in recent years. Maintenance appears to be lacking. Our fridge didn't work - luckily the staff put our "to go" boxes in the on-site cooler. The shower faucet handle was not secure and seemed to spin, making it difficult to regulate the water temp. Only 1 of the 2 elevators was working. Not a bad stay, just seemed like a lot of little inconveniences.
Response from General Manager on Oct 2, 2023
Thank you for letting us know about your recent stay. I'm happy to hear that overall you enjoyed your stay. I will be passing along your comments to the maintenance team so that we can get the items you mentioned addressed. Again, thank you for letting us know about your stay and if your travels bring you back to the area, I hope you'll choose us again!

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from General Manager on Oct 2, 2023
Thank you for letting us know about your recent stay! I am happy to see that you enjoyed your time with us and if your travels bring you back to the area I hope you'll choose us again!

10/10 Excellent

Kristin, Holdrege

Traveled with family
Liked: Amenities
Everyone was very friendly and accommodating. I would stay there again.
Stayed 1 night in Sep 2023
Response from General Manager on Sep 29, 2023
Hello and thank you for taking the time to let us know about your recent stay. I'm happy to hear you enjoyed your time with us and we look forward to hosting another stay in the future!

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from General Manager on Oct 1, 2023
Hello and thank you for letting us know about your recent stay. I'm happy to see you enjoyed your time with us and we look forward to hosting another stay in the future!

10/10 Excellent

Katherine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great breakfast, friendly staff, great amenities. Will stay again!
Stayed 1 night in Sep 2023
Response from General Manager on Sep 25, 2023
Hello and thank you for letting us know about your recent stay. I'm happy to hear you enjoyed your time with us and we look forward to hosting another stay in the future!

6/10 Okay

Romuald, Davenport

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Dirty and old chairs table very with visible stains. I would never go back there again.
Stayed 2 nights in Sep 2023
Response from General Manager on Sep 24, 2023
Thank you for letting us know about your recent stay. I'm sorry you didn't enjoy your time with us and I wanted to let you know that we are actually in the process of replacing the chairs in the rooms. Should you decide to give us another chance you will see the new ones. Thank you again for letting us know your thoughts, it's much appreciated.

8/10 Good

Darlene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel!
Stayed 1 night in Sep 2023
Response from General Manager on Sep 16, 2023
Thank you for letting us know about your recent stay. I am happy to hear you enjoyed your time with us and if your travels bring you back to the area I hope you'll choose us again!

8/10 Good

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Nice overall
Stayed 2 nights in Sep 2023
Response from General Manager on Sep 7, 2023
Thank you for letting us know about your recent stay. I'm happy you enjoyed your time with us and if your travels bring you back to the area I hope you'll choose to stay with us again.

4/10 Poor

brendan

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Room had peeling wall paper and was super musty moldy smelling like a wet basement
Stayed 3 nights in Aug 2023
Response from General Manager on Sep 7, 2023
Thank you for letting us know about your recent stay. I apologize for the experience you had with us. We are having maintenance look into the issues you had to ensure it doesn't happen again. If your travels bring you back to the area I do hope you'll give us another chance.

8/10 Good

Toni

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023
Response from General Manager on Sep 7, 2023
Thank you for letting us know about your recent stay with us. I'm happy to see that you enjoyed your time with us and if your travels bring you back to the area I hope you choose to stay with us again!

10/10 Excellent

Geoffrey

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from General Manager on Sep 7, 2023
Thank you for taking the time to let us know about your recent stay. I'm happy to see that you enjoyed your time with us and if your travels bring you back to the area I hope you choose to stay with us again!

10/10 Excellent

Christina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Manager on Aug 21, 2023
Thank you for letting us know about your recent stay. I'm glad to hear you enjoyed your time with us and if your travels bring you back to the area I hope you choose us again!

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good... But breakfast was not bad . But with hash browns would be great... Thank you
Stayed 2 nights in Aug 2023
Response from Manager on Aug 21, 2023
Thank you for letting us know about your recent stay. I'm glad to hear you enjoyed your time with us and if your travels bring you back to the area I hope you choose us again! Hash browns would be a good addition and we will look into that!

8/10 Good

Michael, San Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023
Response from Manager on Aug 21, 2023
Thank you for letting us know about your recent stay. I'm glad to hear you enjoyed your time with us and if your travels bring you back to the area I hope you choose us again!

10/10 Excellent

Traci

Stayed 1 night in Aug 2023
Response from General Manager on Sep 16, 2023
Happy to hear you enjoyed your stay with us and if your travels bring you back to the area I hope you'll choose us again!

8/10 Good

Kirk

Traveled with family
Liked: Staff & service, room comfort
Stayed 3 nights in Aug 2023
Response from General Manager on Aug 15, 2023
Thank you for letting us know about your stay. I'm glad you enjoyed your time with us and if your travels bring you back to the area I hope you'll choose us again!

6/10 Okay

Nancy

Liked: Cleanliness, staff & service
This hotel was easy to get to. It had friendly staff who was welcoming. The breakfast was acceptable. However, it seemed to need an update. The bathroom was in need to a remodel. The wallpaper was coming off the wall; it looked dated.
Stayed 1 night in Aug 2023
Response from General Manager on Aug 14, 2023
Thank you for taking the time to let us know about your recent stay. I am happy to see that you enjoyed your stay and hope that if your travels bring you back to the area that you'll choose to stay with us again!

10/10 Excellent

Jill

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My children and I have stayed there for the last three years during the Mississippi Valley Fair. It is easy to get to from Dixon and convenient to get to the fairgrounds.
Stayed 2 nights in Aug 2023
Response from Manager on Aug 5, 2023
Thank you for letting us know about your recent stay. I'm happy to hear you enjoyed your time with us and I hope you enjoyed the fair just as much!

8/10 Good

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023
Response from Manager on Aug 2, 2023
Thanks for letting us know about your recent stay! I'm happy to see that you enjoyed your time with us and if your travels bring you back to the area I hope you choose to stay with us again.