Room
Check availability

Reviews of Jinhekailong Hotel - Datong

3.5 out of 5
Jinhekailong Hotel - Datong
Beiyuan Road, Datong, Shanxi

Reviews

7.4

Good

Rating 10 - Excellent. 1 out of 12 reviews" "
Rating 8 - Good. 7 out of 12 reviews" "
Rating 6 - Okay. 3 out of 12 reviews" "
Rating 4 - Poor. 1 out of 12 reviews" "
Rating 2 - Terrible. 0 out of 12 reviews" "

7.2/10

Cleanliness

7.2/10

Staff & service

7.2/10

Property conditions & facilities

Reviews

4/10 Poor

Eileen, Los Angeles

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty rooms and hallways. Beds have been used before and sheets not changed. You walk down the hallways and the doors to the bedrooms are wide open with hords of men hanging out and smoking. I really think this is a rent by the hour kind of hotel. There is a spa downstairs for 25 yuan which is separate from the hotel. That part is clean and delightful. You can just pay for that, shower and be on your way. Not worth spending the night in Datong. It is an industrial city.
Stayed 1 night in Oct 2018

8/10 Good

Caroline, Scotland

Liked: Staff & service, property conditions & facilities, room comfort
Excellent value for money
The hotel is very generously laid out. Our twin room was spacious, with very comfortable beds and excellent mattresses. The room had many extra amenities, like dressing gowns, bottles water, an outfit to wear to the public baths and sauna. However, some of the amenities were out of order, like the safe and the hairdryer. Also the room was not spotlessly clean but fine. The staff was very friendly but didn't speak English at all. All in all we got more than we had bargained for at this hotel and would definitely recommend it!
Stayed 3 nights in Jul 2018

8/10 Good

Charles chun trun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is second time stayed the staffs are very friendly. The location is near train station very convenient.and safe.

6/10 Okay

Charles

Liked: Cleanliness, property conditions & facilities, room comfort
Have problems with reservations which the local staff stated they don't have records of my reservation even I have show to them the proof I had , also charged more then I should paid . I was pretty upset.

6/10 Okay

Patrick

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Convenient but not so clean hotel
The only issue I had was the cleanliness of the room, floor not vacuumed and hair in the bed clothes. Otherwise everything else seemed above average. Good for being close to the train station.

8/10 Good

Rhys, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great price, good location and brilliant staff
Very few people in Datong speak >English and this applies to the hotel reception staff. Despite this however, the staff are amazingly helpful and try everything possible to assist you - even dragging all their colleagues into the conversation and using their own mobile devices to help you translate. Nothing is too much trouble for them and when all else fails, the Manager is available - he is brilliantly helpful and speaks (and writes)very confident english. The hotel room was nice and large but had no window - not a big deal, but if you want a window, then we were offered a lovely room with a communal shower. The communal shower area is extraordinary - very large with spas, sauna, showers and massages. Great way to end the day. The beds are quite firm (this IS China after all) and the breakfast is primarily Chinese. As a `whitey`I was a novelty in Datong and you need to get used to stares and points from kids but everyone is extremely friendly and tries to help. One final thing - do not flush toilet paper down the loo - use the bin next to it - like 90% of all regional hotels, the toilet will block if you flush paper down it

10/10 Excellent

KIM WEE ALLAN, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great buffet.
If you speak Chinese the staff are really friendly. They are helpful and friendly. The buffet are awesome,simple but good. Bring together all the great local dishes in a simple place.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
超值！
入住之前看了一些負面評語， 礙於酒店近火車站， 唯有接受， 但作了心理準備。 怎料實際情況並不是那樣壞， 竟然可以說是不錯。 以RMB188這個價錢， 簡直是超值！酒店還有一個Spa，住客免費， 但我未有時間試用。 要留意一點， 房間裡的瓶裝水是收費的， RMB5 一瓶。
Stayed 1 night in Feb 2019

8/10 Good

Verified traveler

Liked: Property conditions & facilities
房间卫生需要改进，有味道且电水壶没有刷洗干净

8/10 Good

Mie Sommer, Aalborg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lækkert hotel - tæt på togstationen
Vi fik virkelig en os service. Vi ankom kl. 6.45, trætte efter en togtur fra Beijing - vi fik værelset med det samme. Lækre senge og super værelse. Hotellet ligger ca. 2,5 km fra den gamle by.

6/10 Okay

Jean Tremblay, Québec, QC, Canada

Liked: Cleanliness, room comfort
Disliked: Staff & service
Hôtel correct, économique, un peu loin du centre
Attention il y a deux hôtels du même nom à Datong! Vous assurer d'avoir la bonne carte de l'hôtel pour revenir en taxi. La carte qu'on a prise dans la chambre avait les deux adresses et on s'est retrouvés au mauvais hôtel au retour de la ville... Du centre-ville, c'est une course en taxi d'environ 15 minutes (moins de 5$). L'hôtel est propre ainsi que les chambres. Le petit déjeuner à la chinoise seulement est excellent. Le point négatif est qu'aucun employé à l'accueil ne parle un mot d'anglais. On ne peut donc avoir facilement des renseignements pour visiter ou se transporter. Il y a cependant un responsable pour le tourisme qu'on nous a présenté seulement après deux jours de communications infructueuses... Pour aller aux Grottes Yungang ou au Temple suspendu, il est possible de prendre un taxi de l'hôtel en le réservant d'avant. C'est très abordable et pratique.

8/10 Good

Ewa

Liked: Cleanliness, property conditions & facilities, room comfort