Exterior

Reviews of Wyndham DFW Airport

3 out of 5
Wyndham DFW Airport
4440 W Airport Freeway, Irving, TX

Reviews

9.2

Wonderful

Rating 10 - Excellent. 520 out of 704 reviews" "
Rating 8 - Good. 87 out of 704 reviews" "
Rating 6 - Okay. 57 out of 704 reviews" "
Rating 4 - Poor. 24 out of 704 reviews" "
Rating 2 - Terrible. 16 out of 704 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Rhonda

Very close to airport. Room was comfortable. Lobby area very nice. Safe and convenient if you are flying out of DFW.
Stayed 1 night in May 2024
Response from Donni Crosby on May 28, 2024
Thank you! We appreciate your business and your feedback.

4/10 Poor

Lydia

Traveled with partner, Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Both pools were DISGUSTING! No filtration in either. Looker like diry algae blooms
Stayed 3 nights in May 2024

6/10 Okay

Arun

Traveled with family
Liked: Staff & service
Room had a smell.
Stayed 2 nights in May 2024
Response from Donni Crosby on May 28, 2024
Thank you, we appreciate your feedback.

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Got there late and no problems
Stayed 1 night in May 2024
Response from Donni Crosby on May 28, 2024
Thank you! Thank you! Thank you! We appreciate your feedback and look forward to hosting you again.

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Amazing customer service.
Stayed 3 nights in May 2024
Response from Donni Crosby on May 28, 2024
Thank you! We truly appreciate your business!

8/10 Good

Sangeeta

Liked: Cleanliness, staff & service, property conditions & facilities
Definitely recommend. Ideal location and great price.
Stayed 3 nights in May 2024
Response from Donni Crosby on May 27, 2024
Thank you! We truly appreciate your business!

8/10 Good

USAMA

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed my stay, huge place with too many rooms with cameras everywhere, safe, clean and quiet. My only concern is the poor wifi network, so you will use your mobile data and hotspot if you are on a business trip or you can use the computers in the lobby.
Stayed 3 nights in May 2024
Response from Donni Crosby on May 27, 2024
Thank you for taking the time to share your experience and your feedback with us.

8/10 Good

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
While the property was nice, there are creature comforts that were lacking. Coffee wasn’t available until 6:30am. With its proximity to the airport, coffee should be available 24/7 because there are those who can drink it 24/7. We had to move from our original room because the jets from the indoor pool were loud. The room we moved to had a door that needed a linebacker to open. The two employees I would like to acknowledge are Orlando and Danni. Orlando picked us up from the airport and he could not have been more pleasant. Danni took us to the airport the next morning. Extremely pleasant and then we found out she was the GM. Excellent customer service. No room service, lack of coffee, loud pool jets & a jammed door are my only complaints.
Stayed 1 night in May 2024
Response from Donni Crosby GM on May 25, 2024
Thanks a bunch for your business and your review. Truly appreciate it. May God Bless you.

10/10 Excellent

Jamya

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024
Response from Donni Crosby GM on May 25, 2024
Thanks a bunch Jamya for your business and your 5 star review. Truly appreciate it. May God Bless you.

10/10 Excellent

Angy Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Donni Crosby GM on May 25, 2024
Thanks a bunch Angy Gabriela for your business and your 5 star review. Truly appreciate it. May God Bless you.

8/10 Good

Lakshmy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed just for the night. Facilities in room were very good (decent sized fridge, microwave, coffee maker etc)
Stayed 1 night in May 2024
Response from Donni Crosby on May 24, 2024
Thank you for sharing your feedback with us, we truly appreciate your business and look forward to hosting you again.

8/10 Good

Dulce

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024
Response from Donni Crosby GM on May 25, 2024
Thanks a bunch for your business and your review. Truly appreciate it. May God Bless you.

8/10 Good

Julianne

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The amenities were great and the service was excellent. The room itself smelled bad when we entered and was super hot. Everything was clean, though there were some stains on the carpet. The shuttle from the airport was very convenient!
Stayed 1 night in May 2024
Response from Donni Crosby on May 23, 2024
Thank you!

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exquisito
Stayed 1 night in May 2024
Response from Donni Crosby on May 24, 2024
THANK YOU SO MUCH!

10/10 Excellent

Mary, Omaha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
With over a ten hour flight behind us, our connecting flight home was cancelled but this hotel was the shining star. They picked us up at the airport and whisked us to our room. Dining was excellent! Room was excellent! Service was excellent!
Stayed 1 night in May 2024
Response from Donni Crosby on May 23, 2024
Wow!!! Thank you very much for sharing your wonderful feedback. It thrills us to hear that we shined bright for you during your stay. We look forward to hosting you again.

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay and great shuttle service.
Stayed 1 night in May 2024
Response from Donni Crosby GM on May 25, 2024
Thanks a bunch Martin for your business and your 5 star review. Truly appreciate it. May God Bless you.

10/10 Excellent

SONIA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly shutter driver's! Super awesome staff and really clean rooms! Would definitely recommend.
Stayed 1 night in May 2024
Response from Donni Crosby GM on May 23, 2024
Thanks a bunch Sonia for your business and your 5 star review. Truly appreciate it. May God Bless you.

8/10 Good

GLORIA, SAN ANTONIO

Liked: Cleanliness, staff & service
Cold ac and comfy beds
Stayed 1 night in May 2024
Response from Donni Crosby GM. on May 23, 2024
Thanks a bunch Gloria for your business and your review. Truly appreciate it. May God Bless you.

10/10 Excellent

Jose

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Acogedor
Stayed 2 nights in May 2024
Response from Donni Crosby on May 22, 2024
Thank you!!!

10/10 Excellent

Nate

Liked: Cleanliness, staff & service, property conditions & facilities
Older property but the new renovations are great. Outside looks questionable but I’m sure they are renovating outside as well. Inside is very nice.
Stayed 1 night in May 2024
Response from Donni Crosby GM on May 22, 2024
Thanks Nate for your business and your 5 Star review.Truly appreciate it.May God Bless you.

4/10 Poor

John

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The faucet in the tub came off without provocation. Dark lighting.
Stayed 1 night in May 2024
Response from Donni Crosby GM on May 23, 2024
We will ask contractor to check all faucets to make sure there are no lose ones.Thanks.

4/10 Poor

Mauricio, Vero Beach

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Turn off the damn music at night. You can hear everything in the barn.
Stayed 1 night in May 2024
Response from Donni Crosby GM on May 22, 2024
We don't play any music.If you had a noisy neighbor, you could have called the front desk and we would have sent security to get their TV or music lowered.

10/10 Excellent

Andrew F

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good staff
Stayed 1 night in May 2024
Response from Donni Crosby on May 21, 2024
Thank you!

6/10 Okay

Aisha

Traveled with family
Disliked: Cleanliness, property conditions & facilities
First and last stay at Wyndham. Room was okay, good amount of towels. Stains on the bathroom wall, tile floors weren’t clean, and took a while to turn down the room. Left in the morning came back around 2:30pm room wasn’t clean yet, when I asked front desk they said not finish they finish at 7/8. Haven’t had that delay with a room cleaning before. Outdoor pool wasn’t clean, it was cloudy and seating area not set up/ cleaned. In the common area floors weren’t cleaned, daily got dirtier, clearly no mopping happening regularly
Stayed 4 nights in May 2024
Response from Donni Crosby GM on May 22, 2024
I will re-inspect all rooms again.Thanks.

8/10 Good

Terri

Traveled with family
Liked: Cleanliness, staff & service
Our driver who picked us up was just great. He was an older man who works night shift….from Alabama originally. Awesome
Stayed 1 night in May 2024
Response from Donni Crosby GM on May 20, 2024
Glad you had a great experience.Thanks.

6/10 Okay

Heather or Kai

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities
Clean and looked nice but there were lots of repairs being made. No blankets on the beds only two sheets (one trying to be passed off as a blanket). No hot water for the shower, it was Luke warm at best on both of our mornings there. The breakfast was very nice
Stayed 2 nights in May 2024
Response from Donni Crosby GM on May 20, 2024
Glad you enjoyed the breakfast.Thanks for appreciating the cleanliness.We have two blankets in each room, in wardrobe.More available and only a phone call away.No one else has reported any issues with hot water.I checked multiple rooms before replying to this message. Absolutely no issue with hot water in any room only any floor, in any wing.

10/10 Excellent

Janine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the new renovations.
Stayed 3 nights in May 2024
Response from Donni Crosby on May 21, 2024
Thank you for sharing your experience!

2/10 Terrible

Alexzandra

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would never recommend staying here. The hotel is filled with trash and clutter around the property. It stinks like wet carpet, with wet dog and cigarette smoke. The hotel staff is incredibly rude. I dealt with 4 of them and they were nasty. I felt unwelcomed at this hotel. We have bad food in the refrigerator which concerns me for cleanliness. They try to act like they are a fancy or upscale hotel but they are not. I would never recommend
Stayed 2 nights in May 2024
Response from Donni Crosby GM on May 20, 2024
Alexzandra, at least you kept your promising of giving us a really bad review, if we don't send our shuttle to pick you up from the area of the airport that hotel shuttles are prohibited to go.Both drivers, front desk person and the manager, all 4 of us explained you that you have to go to the courtesy pickup area and the van is waiting for you, but you insisted that we must go up and pick you up from upstairs whether vans are allowed or not...Even after repeatedly telling you that hotel vans are not allowed at that level, you would not take the elevator down to the lower level.We sent you second shuttle to pick you up.You still refused to come down to the lower level.Finally, you took the elevator, and we picked you up.You promised to give us the worst possible review and you did it.Even with your bad review threat, we are not willing to break the rules of DFW Airport and take our vans to the area that is prohibited to hotel courtesy shuttles.

10/10 Excellent

Betsy, Brooklyn

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property and great free breakfast
Stayed 1 night in May 2024
Response from Donni Crosby GM on May 20, 2024
Thanks a bunch Betsy, for your business and your 5 Star review.Truly appreciate it.May God Bless you.

10/10 Excellent

Angelle, Monroe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience. Breakfast was fantastic. Beds were very comfortable. All staff members were helpful, informative, and polite. I definitely recommend staying here.
Stayed 1 night in May 2024
Response from Donni Crosby GM on May 20, 2024
Thanks a bunch Angelle, for your business and your 5 Star review.Truly appreciate it.May God Bless you.

10/10 Excellent

Ming

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean and quiet hotel
Stayed 5 nights in May 2024
Response from Donni Crosby GM on May 20, 2024
Thanks a bunch Ming, for your business and your 5 Star review.Truly appreciate it.May God Bless you.

10/10 Excellent

Martha

Liked: Cleanliness, property conditions & facilities
Great shuttle and check in service
Stayed 1 night in May 2024
Response from Donni Crosby GM on May 20, 2024
Thanks a bunch Martha, for your business and your 5 Star review.Truly appreciate it.May God Bless you.

6/10 Okay

Jody

Business traveler
Liked: Cleanliness, staff & service
It is relatively close to airport, older property, maintained but showing its age. Rough check in at 1 AM due to many cancelled/delayed flights at DFW. Shuttle driver from airport was awesome, shuttle ride in AM was not best due to small van, rude customers and just lack of organization. Hotel served purpose for a reasonable cost.
Stayed 1 night in May 2024
Response from Donni Crosby GM. on May 20, 2024
Thanks Jody for your business.

8/10 Good

Rio

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in May 2024
Response from Donni Crosby on May 21, 2024
Thank you!

10/10 Excellent

Fábio

Liked: Cleanliness
Stayed 3 nights in May 2024
Response from Donni Crosby GM on May 19, 2024
Thanks Fabio for your business and your 5 Star Review.Truly appreciate it.May God Bless you.

6/10 Okay

Lenianne

Traveled with partner
Liked: Cleanliness, staff & service
The breakfast was excellent but the restaurant was terrible. Also there was a 3 inch dead roach in the hallway to the lobby bathroom. No instruction on phone to contact front desk. 0 didn't work.
Stayed 2 nights in May 2024
Response from Donni Crosby GM. on May 20, 2024
Glad you enjoyed the breakfast.We regularly do Pest Control and that kills any bugs that try to enter the hotel.Sorry, that you saw the dead cockroach, but that means pest control is doing its job.0 generally works for the front desk, just checked on multiple phones and it worked. Will check more rooms, but I didn't face any issues from the phones that I tried.

2/10 Terrible

Noah

Liked: Staff & service
Disliked: Property conditions & facilities
Very run down. Looks like they slapped a Wyndham sign on a foreclosed hotel.
Stayed 1 night in May 2024
Response from Donni Crosby GM on May 20, 2024
Something must have gone wrong for you write such a bad review.It will be helpful to know what exactly happened, if something is really wrong, we would love to fix it, but until you point to it, there isn't much we can do.

6/10 Okay

Adam

Traveled with family
Liked: Amenities
The lobby was nice. The indoor pool and hot tub were nice. The room was nice. But no one could make the message light on the phone stop blinking. The room safe wasn't bolted down and was in the locked position with the door open so it couldn't be used. The view was of a trash pile that looked like it was left over from a remodel. And the drop ceiling in the halls made me question staying here before I got to the room. I would say that attention to details were missing.
Stayed 2 nights in May 2024
Response from Donni Crosby GM on May 20, 2024
Glad you liked the lobby, indoor pool and hot tub.Even more glad that you liked the hotel room.Will check why phone message light was on, we simply need to delete the message, so the light goes away.Not sure which trash you are referring to.Metal collectors sometimes visit this area to pick metal for recycling and they drive trucks full of trash.May be that's what you saw.

10/10 Excellent

Thomas, Blakeslee

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and courteous and very accommodating
Stayed 1 night in May 2024
Response from Donni Crosby GM on May 20, 2024
Thanks a bunch Thomas, for your business and your 5 Star review.Truly appreciate it.May God Bless you.

6/10 Okay

Trevor, Orlando

Stayed 1 night in Apr 2024
Response from Donni Crosby GM on May 19, 2024
Thanks.

10/10 Excellent

holley

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, great staff, breakfast was great.
Stayed 1 night in May 2024
Response from Donni Crosby on May 16, 2024
Thank you!!!!

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Donni Crosby on May 17, 2024
Thank you!

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk attendance was extremely polite and helpful. Thank you.
Stayed 1 night in May 2024
Response from Donni Crosby on May 15, 2024
Thank you so much, we will definitely pass this review on to our front desk. We truly appreciate your business and look forward to hosting you again soon.

6/10 Okay

NanShih

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Airport transfer is great. Front desk is smooth for check-in. Room itself is ok and window can only see another wall structure facing you. Ceiling light must be broken as it flashing all the time, hence we just turned it off and use table light instead. Shower knob is not working as water only come out from button faucet. It's late and stay for one night, hence just take the tub. However, wish the hotel staff can check room necessity to be functional from time to time. Another interesting part of southern hospitality is they do solicit tip (writing on the wall all over) for free breakfast that hotel provided, It's quite hilarious IMHO.
Stayed 1 night in May 2024
Response from Donni Crosby GM on May 15, 2024
Shower faucet has a portion to lift, that's when water switches from faucet to Shower.Sign on the breakfast remind not to take complimentary buffet items to the room, as we have been finding a lot of bacon, sausage, muffins, donuts, and other breakfast items being taken to the rooms and left there.

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We chose this property because of its close distance to the airport. Wally complaint was with the first desk I encountered. He had the personality of a water fountain. He did not greet us but the second clerk was extremely friendly and made us feel welcome very quickly. We were only there for about five hours, but I would stay here again.
Stayed 1 night in May 2024
Response from Donni Crosby GM on May 15, 2024
Thank you James for your business and your 5 star review.Truly appreciate it.May God Bless you.

10/10 Excellent

Arlene

Traveled with partner
Our stay was amazing and great, the staff was amazing would definitely recommend 10/10
Stayed 3 nights in May 2024
Response from Donni Crosby GM on May 15, 2024
Thank you Arlene for your business and your 5 star review.Truly appreciate it.May God Bless you.

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, excellent staff and amazing breakfast.
Stayed 1 night in May 2024
Response from Donni Crosby on May 13, 2024
Thank you!

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Apr 2024
Response from Donni Crosby GM on May 14, 2024
Thanks a bunch Carl for your business and your 5 star review. We truly appreciate it. May God Bless you.

8/10 Good

Tharren

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast buffet
Stayed 4 nights in May 2024
Response from Donni Crosby GM on May 13, 2024
Thank you for your business and your review.Truly appreciate it.

8/10 Good

Keithwood

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located
Stayed 7 nights in Mar 2024
Response from Donni Crosby GM on May 13, 2024
Thank you for your business and your review.Truly appreciate it.