Outdoor pool, sun loungers

Reviews of Monarque Hotel

4 out of 5
Monarque Hotel
238 Vo Nguyen Giap, Son Tra District, Da Nang

Reviews

9.6

Exceptional

Rating 10 - Excellent. 571 out of 722 reviews" "
Rating 8 - Good. 126 out of 722 reviews" "
Rating 6 - Okay. 16 out of 722 reviews" "
Rating 4 - Poor. 6 out of 722 reviews" "
Rating 2 - Terrible. 3 out of 722 reviews" "

9.4/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sam Sang

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service!! Excellent free afternoon tea!! I stayed with my family six days. We enjoyed a lot. We love to visit again.
Stayed 5 nights in Mar 2024
Response from Valerie on Apr 8, 2024
Dear Mr./Ms. Sam Sang,Thank you very much for taking the time to leave such an amazing review of your stay at Monarque Hotel Danang. We hope that we will have the chance to welcome you back to our hotel again soon.With premier regards, Monarque Team

10/10 Excellent

Miriam

Stayed 2 nights in Mar 2024
Response from Valerie on Apr 23, 2024
Dear Mr./Ms. Miriam,Many thanks for your feedback regarding your recent stay at Monarque Hotel. We’d love to welcome you back for a second stay at Monarque Hotel in the near future. Kind Regards, Monarque Team

10/10 Excellent

JON

Traveled with partner
Liked: Staff & service, amenities
Our room was a mixed bag. Plenty of room but floor had not been swept and had dirt that got into our socks and feet. Second and most important the shower is poorly designed, the water does not properly drain into the tube and down the pipe. Instead it flows around the sides and onto the floor. This creates a wet mess on floor. Overall the place looks worn and needs remodel. Both room and workout facility needs help. Lobby was good. Food was a high point. Excellent food and dining facility.
Stayed 2 nights in Mar 2024
Response from Valerie on Mar 6, 2024
Dear Mr./Ms. Jon Stutz,Thanks for giving us a 5-star review! The team at Monarque can’t wait to welcome you back for your next visit.Best Regards,Monarque Team

10/10 Excellent

Bryan, Santa Ana

Stayed 5 nights in Jan 2024
Response from Valerie on Feb 13, 2024
Dear Mr./Ms. Bryan,Thank you for your positive review and for choosing our Monarque Hotel. We are sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay.We look forward to welcoming you back soon.Kind regards,Monarque Team

10/10 Excellent

Anil, Dubai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a nice, very neat n pretty property managed by hardworking, smiling n ever helpful staff. The Guest Relations executives keep checking with you if everything is all right - Erika was every so forthcoming n helpful. Commend d management to keep the staff so motivated. The afternoon tea is set in d pretty bar on d roof next to d pool - rec everyone to try it atleast once. Breakfast speard is good with Shushi too n room service is also nice. They have a SPA, but i did not get a chance to use it. Area around d hotel is neat n walkable, with a nice beach across d road. The staff arranges cabs n Grab drops to d airport too... Loved the hotel n shall be back one day. Thank you for a lovely stay... Cheers.
Stayed 4 nights in Dec 2023
Response from Valerie on Dec 19, 2023
Dear Mr./Ms. Anil Katoch,Thank you so much for such a great review. We really appreciate your feedback and helping to share the word about Monarque Hotel.Look forward to seeing you back in the nearest future.Warmest Regards,Monarque Team

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was wonderful and the staff were amazing. The breakfast was great. We used them to book a trip to My Son and it was great. Highly recommend
Stayed 5 nights in Nov 2023
Response from Valerie on Dec 11, 2023
Dear Mr./Ms. Jennifer,It is wonderful to read your words of praise you shared on Expedia website regarding your stay at Monarque Hotel Danang. We hope that we will have the pleasure of welcoming you back to our Hotel in the future.Thanks & Best Regards,Monarque Team

10/10 Excellent

On Ki

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super nice hotel
It was amazing service, all the staff were very friendly and helpful. They were a super team. Breakfast and afternoon were yummy, with many different choices. Highly recommend this hotel. Definitely coming back.
Stayed 7 nights in Sep 2023
Response from Valerie on Oct 15, 2023
Dear Mr./Ms. On Ki,Thank you so much for the positive rating. We're happy that you're happy, and we're looking forward to your next visit to the Monarque Hotel Danang.Best Regards,Monarque Team

10/10 Excellent

Brianna Danielle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Where do we start? This is one of the most amazing hotels we have ever been to! The property is gorgeous with a luxurious aesthetic and it’s conveniently located near restaurants and the beach. The staff members were so hospitable, warm and friendly. Erica and Anita were extremely helpful and attended to all of our needs. The food was delicious and we loved the afternoon tea. We highly recommend Monarque and can’t wait to return for a longer stay!
Stayed 4 nights in Sep 2023
Response from Valerie on Oct 13, 2023
Dear Mr./Ms. Brianna Danielle,It was lovely reading your nice words!The Monarque Team wishes to thank you for taking the time to write your wonderful review.We would be thrilled to welcome you back to our little piece of paradise next time you need some rest and relaxation!Kind Regards,Monarque Team

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 3 nights in Sep 2023
Response from Valerie on Oct 13, 2023
Dear Mr./Ms. Dean,Warm Greetings from Monarque Hotel.Thank you very much for sharing your feedback. We are really glad that you enjoyed your stay with us. Look forward to welcoming you back to Danang soon.Best Regards,Monarque Team

4/10 Poor

Ghazaleh

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Does not meet north american 4-star rating!
My summary rating is although clean, in good location and has excellent service, I don't believe this hotel meets standards of 4-star rating based on condition of building and room and was not worth the price. I have stayed at 5 hotels in vietnam across 4 cities (Hanoi, da nang, Hoi an and saigon), I am also top 5-10% hotel reviewer on Google maps, but this hotel unfortunately did not meet my standards for a 4-star hotel. This is an old hotel. Please look at pictures carefully. I was fooled by 9.4 rating on hotels.com and 4.7 google rating. I was very disappointed when I walked into the floor hallways and the room. The furniture is very very dated and walls have marks all over them, hallways is very old and its clear walls have not seen a fresh paint in many years. It's just not a luxury experience at all which was a huge turn down for me. Hallways seem like a 2-star hotel and room look like a 3-star hotel. Staff however provides 4-star services. The room looks clean. AC worked fine and wifi was good. The room we booked was facing white walls of another building (which we knew). We also stayed in another hotel (6 buildings over at Minh Toan SAFI Ocean Hotel) for two nights for the same price and if you are debating, dont think twice and book the other one! Breakfast was good, afternoon tea was average. It was not value for money. I would consider this a solid 3-star hotel and most definitely not 4-star.I would give this hotel a 3.8or4/5 rating.Comp of $3USD was inadequate!
Stayed 1 night in Sep 2023
Response from Valerie on Nov 30, 2023
Dear Ms. Ghazaleh,Thank you for your feedback.We feel very sad and disappointed to receive a bad review from you even though the hotel has made great efforts to make you most satisfied. When you checked in and complained about the hotel room, we also tried to upgrade you to King Sea View even though you only booked a standard Deluxe room, but you said you only stayed 1 night so there was no need to upgrade. We then gave you a 1-way airport drop-off. We regret that we cannot accept the refund request because we have already provided the correct room and service which you have used it.Anyway, thank you for choosing Monarque and taking the time to leave us a review.Have a nice day!Monarque Team

10/10 Excellent

Kathy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will definitely be coming back everything was perfect and staff was very kind
Stayed 12 nights in Aug 2023
Response from Valerie on Sep 6, 2023
Dear Ms. Kathy,Thanks for the 5-star review. The team at Monarque Hotel is thrilled you’re happy with your recent visit.We hope to welcome you back at the soonest.Warm Regards,Monarque Team

10/10 Excellent

Ann

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location 1) Convenient location with lots of food options & beach across the property 2) Taxis were cheap & available everywhere 3) Famous MOC Seafood Restaurant just 10mins walk at slow pace 4) Easy access to pharmacies; big & small supermarts Staff 1) Everyone was very caring & attentive 2) Nothing is too difficult for them to handle 3) Staff at breakfast was helpful & attentive Cleanliness 1) Absolutely clean; room mopped; everything refilled 2) Corridor carpet was kept spotless. Such a surprise as many guests probably spend time at the beach across & would bring back their sandy feet back. Breakfast & Hi-Tea 1) Really good spread for breakfast & hi-tea 2) Pleasant ambience for both
Stayed 2 nights in Aug 2023
Response from Valerie on Aug 29, 2023
Dear Mr./Ms. Ann,Thank you for sharing your good feeling about Monarque Hotel on Expedia website.We are happy to hear that our service meet your demand and contribute to your wonderful trip in Danang.We look forward to welcoming you back soon.Thanks & Best Regards,Monarque Team

10/10 Excellent

Matthew

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023
Response from Valerie on Jul 12, 2023
Dear Mr./Ms. Matthew,Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.We do look forward to welcoming you to our hotel back soon!Warm Regards,Monarque Team

10/10 Excellent

Sheldon

Liked: Cleanliness, staff & service, property conditions & facilities
That was an amazing hotel,
Stayed 7 nights in Jun 2023
Response from Valerie on Jul 4, 2023
Dear Mr./Ms. Sheldon,It is wonderful to read your words of praise you shared on Cheap Tickets website regarding your stay at Monarque Hotel Danang. We hope that we will have the pleasure of welcoming you back to our Hotel in the future.Thanks & Best Regards,Monarque Team

10/10 Excellent

ANDREW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First class hotel in excellent location.
My wife and I have just spent 10 nights at the Monarque, an exceptional hotel - the best we have experienced in our extensive world travels Staff are so welcoming, friendly and professional. Big thanks to everyone, but especially Alice, Gaga, Vung, Rose, Erica, Amy and Jolie at reception, and Anna, the dining room manager. Our Deluxe twin room was lovely, being spacious and comfortable with good aircon, super comfy beds, selection of English TV channels, cold fridge, reliable WIFI and excellent bathroom and shower. We were also upgraded to a seaview room for 3 nights and it was even better, being super spacious and affording a nice view of the sea and beach. Our room rate included afternoon tea with a fantastic selection of tasty cakes, salad rolls and sandwiches. The buffet breakfast is sumptuous; with a huge no of choices to suit western and asian tastes, and everything was continually topped up until finishing time. The dining room was beautifully furnished, well laid out, and plenty big enough for all guests. Staff were also extremely attentive, promptly clearing empty plates etc. The rooftop pool was a decent size and great spot to cool off. There are only 6 lounge chairs, but we usually managed to get a couple. Location is perfect, being across the road from the beach and promenade, and close to many restaurants (Family Indian is great) and mini marts.The hotel also provides free pushbikes. We would certainly recommend the Monarque Hotel. It is fantastic!!
Stayed 10 nights in May 2023
Response from Valerie on Jun 27, 2023
Dear Mr./Ms. Andrew,Warm Greetings from Monarque Hotel and thank you so much for such a great review of “Excellent service” as well as a ranking of 10 score on Hotels.com.We are all very happy that you enjoyed your recent experience at our hotel.Thank you again and looking forward to your next visit and trust it will be as enjoyable as the previous one.Kind regards,Monarque Team

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
DANANG JUNE 2023
Beautiful hotel close to My An beach with lots of choice of beachside bars and restaurants. The service was amazing and all the staff were just wonderful and professional. the rooms are really nice and both breakfast and afternoon tea were excellent. I will stay again as soon as possible!
Stayed 3 nights in Jun 2023
Response from Valerie on Jun 20, 2023
Dear Mr./Ms. Simon,Thank you very much for taking the time to leave such an amazing review of your stay at Monarque Hotel Danang. We hope that we will have the chance to welcome you back to our hotel again soon.With premier regards, Monarque Team

6/10 Okay

Alfredo

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
hotel was acceptable overall but very noisy in the morning. staff was very kind and nice would not stay there again though
Stayed 1 night in May 2023
Response from Valerie on May 24, 2023
Dear Mr. Alfredo,Thank you for taking your valuable time to send us your feedback. We are very sorry that you had a bad experience at the hotel, however the noise caused by neighboring rooms is an issue we are very concerned about and are looking to address. We look forward to having the opportunity to serve you in the near future.Thanks & Best Regards,Monarque Team

10/10 Excellent

Uyen

Stayed 3 nights in Apr 2023
Response from Valerie on May 16, 2023
Dear Ms. Uyen,Thank you for your positive review and for choosing our Monarque Hotel. We are sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay.We look forward to welcoming you back soon.Kind regards,Monarque Team

10/10 Excellent

Lubica

Stayed 4 nights in Apr 2023
Response from Valerie on Apr 20, 2023
Dear Mr./Ms. Lubica,Thank you for the great review! We can’t wait to have you back at Monarque Hotel Danang!Best Regards,Monarque Team

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional, friendly staff. Very helpful in all ways.
Stayed 6 nights in Apr 2023
Response from Valerie on Apr 17, 2023
Dear Mr./Ms. Dorothy,Thank you very much for taking the time to leave such an amazing rating of your stay at Monarque Hotel Danang. We hope that we will have the chance to welcome you back to our hotel again soon.With premier regards, Monarque Team

10/10 Excellent

Andrew Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Mar 2023
Response from Valerie on Apr 20, 2023
Dear Mr./Ms. Andrew Martin,Thanks for the 5-star review. The team at Monarque Hotel is thrilled you’re happy with your recent visit.We hope to welcome you back at the soonest.Warm Regards,Monarque Team

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can definitely recommend hotel. Only fault was carpet was a trip hazard near our room. We didn't get a room away from elevator as requested, but that's ok. Nice touch was afternoon tea. Hotel really looked after us, because wife couldn't sleep due to the noisy people using elevator, they have us a free 1 hour spa to help wife sleep. Thanks guys.
Stayed 3 nights in Mar 2023
Response from Valerie on Mar 31, 2023
Dear Mr./Ms. Walter,Thank you very much for taking the time to leave such an amazing review of your stay at Monarque Hotel Danang. We hope that we will have the chance to welcome you back to our hotel again soon.With premier regards, Monarque Team

10/10 Excellent

Anais

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2023
Response from Valerie on Apr 16, 2023
Dear Mr./Ms. Anais,Warm Greetings from Monarque Hotel.Thank you very much for sharing your feedback. We are really glad that you enjoyed your stay with us. Look forward to welcoming you back to Danang soon.Best Regards,Monarque Team

10/10 Excellent

Jeffrey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We found this hotel to be an excellent choice for our 5 day stay in Da nang. It was across the highway to the beach. The beach was lovely. No litter or trash to speak up like other parts of Vietnam that we visited. There were bikes we could use coutesy of the hotel. We also enjoyed a massage as a perk to our extended stay. The free breakfast was large with various options each morning. Eggs, Pho, fruits, assorted main dishes and pastries. Afternoon tea is also available daily. The staff was outstanding. Clara saw to our every need and is an asset to your hotel. Amy as well. I wish I had noticed all the others names. All the other staff from housekeeping, meal servers, chefs, bell hops, car/taxi attendents were attentive and courteous. Why would you not stay here! Thank you for our pleasant stay. Dining options were abundant all along the beach. This hotel also has a pool.
Stayed 5 nights in Mar 2023
Response from Valerie on Mar 11, 2023
Dear Mr./Ms. JeffreyThank you for your positive review and for choosing our Monarque Hotel. We are sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay.We look forward to welcoming you back soon.Kind regards,Monarque Team

10/10 Excellent

Noosha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable, cost effective, friendly and attentive, delicious breakfast with lots of Western and Asian options, also offers afternoon tea from 2-5pm. Great for a nice a relaxing holiday. Kids seem to like the rooftop pool. Too cold for me to try 😁 If you're after comfortable rooms that aren't crammed, this hotel offers a lot of features that qualify. Such as shelves and storage spaces, hooks on the walls, chairs and other furnitures in all rooms. The staff are well versed in answering questions relevant to the landmarks and activities. Friendly, approachable and always ready to help. Some of our next door guests were noisy so the hotel managers offered a free airport drop off for us. The afternoon tea has a mix of sweets and savory options. The breakfast was amazing 😍 a great mix of western and Asian food, pastries, pancakes and waffles, lots of fresh fruits, yoghurt, juices, fried rice, noodles, beef shanks, you name it! We've been mostly eating at the hotel. Additional to convenience is the peace of mind about the high hygiene level. Location is close to the surf beach but a bit of walk to the town centre. This has been the most comfortable and personable hotel stay that I've had.
Stayed 3 nights in Feb 2023
Response from Valerie on Feb 26, 2023
Dear Mr./Ms. Noosha,Warmest Greeting from Monarque Hotel Da Nang!Thank you so much for your taking the time to review us on Expedia page and we are so happy to learn that you enjoyed your stay with us. To be honest, your positive feedback is always a source of motivation for all of us.We are looking forward to your next stay here at Monarque hotel.Warmest regards,Monarque Team

10/10 Excellent

Alison

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is an absolutely beautiful hotel with amazing staff who can’t do enough for you. It is spotlessly clean and any requests are dealt with straight away. We have stayed at hundreds of hotels, you can’t beat this one, give it a try, you won’t be disappointed
Stayed 14 nights in Jan 2023
Response from Valerie on Feb 19, 2023
Dear Ms. Alison,Thank you for sharing your great review. We are absolutely delighted to hear about your fantastic experience. We look forward to welcoming you for another wonderful experience soon.Best Regards,Monarque Team

10/10 Excellent

Ronald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds, clean rooms, right next to the beach, and delicious breakfasts! Everyone on staff is so kind. Clara especially was lovely and helpful. It’s hard to overstate how solicitous and service-oriented the staff are. They had bottles of water for us nearly every time we left. They inquired about our stay and our plans for the day, offering expert advice about schedule and itinerary. We took a day trip to Hoi An and didn’t follow the advice we were given. Our mistake, their suggested itinerary would have been much better than the daylong trip we took.
Response from Valerie on Feb 11, 2023
Dear Mr./Ms. Ronald,Thank you so much for the positive rating. We're happy that you're happy, and we're looking forward to your next visit to the Monarque Hotel Danang.Best Regards,Monarque Team

10/10 Excellent

LeeAnna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a beautiful boutique hotel. From check in to check out they treat you like royalty. The staff are incredible, we loved Clara! We had a couples spa treatment which was great! We enjoyed the complimentary afternoon tea from 3-5 and the 2 for 1 cocktails from 8-12. We ordered food in the lounge as well which was delicious! If you want to be completely pampered stay here. Only drawback is I don’t believe any rooms have a balcony which is too bad because the hotel faces the beach. Lots of restaurants across the street and the beach is SO perfect for walking, it’s so long!! We would stay here again for sure next time we stay in DeNang!
Stayed 2 nights in Jan 2023
Response from Valerie on Jan 30, 2023
Dear Mr./Ms. LeeAnna,Warm Greetings from Monarque Hotel.Thank you very much for sharing your feedback. We are really glad that you enjoyed your stay with us. Look forward to welcoming you back to Danang soon.Best Regards,Monarque Team

8/10 Good

tom

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool area a bit confined views, nice afternoon tea, friendly professional staff, good quality breakfast buffet
Stayed 4 nights in Jan 2023
Response from Valerie on Jan 22, 2023
Dear Mr./Ms. Tom,Many thanks for your feedback regarding your recent stay at Monarque Hotel. We’d love to welcome you back for a second stay at Monarque Hotel in the near future. Kind Regards, Monarque Team

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Da Nang
Overall the hotel was fantastic. Great service. Good breakfast and complimentary afternoon tea. The rooftop bar is also beautiful and has good happy hour deals on drinks. Beds were very comfortable but the standard room is a little small, I recommend choosing an ocean view room.
Stayed 3 nights in Jan 2023
Response from Valerie on Jan 12, 2023
Dear Sir/Madam,Thank you very much for taking the time to leave such an amazing review of your stay at Monarque Hotel Danang. We hope that we will have the chance to welcome you back to our hotel again soon.With premier regards, Monarque Team

10/10 Excellent

Sylvia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff extremely knowledgeable and helpful. Afternoon tea is highly appreciated. The hotel rotates breakfast buffet for more variety if you stay a few days in a row. Just 200 meters away from a clean beach, walking distance to excellent restaurants. Certainly our favourite accommodation in Danang!
Response from Valerie on Jan 2, 2023
Dear Mr./Ms. Sylvia,Thank you so much for your 5-star review! We will share this with the hotel team to let them know to keep up the amazing work.We do look forward to seeing you back soon.Best Regards,Monarque Team

10/10 Excellent

Nick

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Awesome place
Stayed 4 nights in Sep 2022
Response from Valerie on Sep 22, 2022
Dear Mr./Ms. Nick,Warm Greetings from Monarque Hotel.Thank you very much for sharing your feedback. We are really glad that you enjoyed your stay with us. Look forward to welcoming you back to Danang soon.Best Regards,Monarque Team

8/10 Good

Mylien

Stayed 3 nights in Aug 2022
Response from Valerie on Sep 8, 2022
Dear Mr./Ms. Mylien,Warm Greetings from Monarque Hotel.Thank you very much for sharing your feedback. We are really glad that you enjoyed your stay with us. Look forward to welcoming you back to Danang soon.Best Regards,Monarque Team

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2022
Response from Valerie on Aug 31, 2022
Dear Mr./Ms. Jason,Thank you so much for the positive rating. We're happy that you're happy, and we're looking forward to your next visit to the Monarque Hotel Danang.Best Regards,Monarque Team

10/10 Excellent

Liow Ee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2022
Response from Valerie on Aug 17, 2022
Dear Mr./Ms. Ee Jun Liow, Thank you very much for taking the time to leave such an amazing review of your stay at Monarque Hotel Danang. We hope that we will have the chance to welcome you back to our hotel again soon. With premier regards, Monarque Team

10/10 Excellent

William

Stayed 1 night in Aug 2022
Response from Valerie on Aug 11, 2022
Dear Mr./Ms. William, Thank you so much for taking the time to leave us a highest rating - it's much appreciated! We hope to welcome you back soon. Best Regards, Monarque Team

10/10 Excellent

lim pei

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb service n great breakfast. They really make u feel like a king here...... even before u reach their doorstep the bellboy willl rush to shelter u from the sun with a brolly imagine that!!?? Concierge are friendly n knowledgeable. Its jus service at its best ! Love the procimity to the beach too.
Stayed 3 nights in Aug 2022
Response from Valerie on Aug 8, 2022
Dear Mr./Ms. Lim Pei, Thank you for sharing your good feeling about Monarque Hotel on Expedia website. We are happy to hear that our service meet your demand and contribute to your wonderful trip in Danang. We look forward to welcoming you back soon. Thanks & Best Regards, Monarque Team

10/10 Excellent

Chloé

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel with amazing service
This hotel is amazing. It feels like a luxury experience. The rooms are spacious and very clean. The pool is nice and the rooftop bar is so pretty. The best part of the experience is the staff. They are so helpful and go out of their way to help you or make you feel comfortable. Dory was amazing and made me feel at home. If I come back to Da Nang I will only stay at this hotel. One critique would be for the hotel to become an adult only hotel. All the children I met there were misbehaved, running around and screaming. I would pay double if the hotel didn't allow children.
Stayed 4 nights in Jul 2022
Response from Valerie on Aug 1, 2022
Dear Ms. Chloé, Thank you so much for taking the time to share your experience at Monarque Hotel. We take pride in knowing our customers are happy with their store experience. Looking forward to seeing you back soon! Best Regards, Monarque Team

10/10 Excellent

LaShawn Lily

Stayed 2 nights in Jun 2022

10/10 Excellent

Shu Xian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great buffet bf, awesome seaview, clean room
We booked a Seaview family room and e morn view was beautiful. The room was clean and spacious. Buffet breakfast has a good spread and they changed some of e items every day. We totally enjoyed the breakfast as well as e complimentary high tea from 3 to 5pm. The only thing I can think of improvement is e gym. Most of e equipments r not working, dumbbells are few. However I prefer gg to e beach for morn runs during my stay so not an issue.
Stayed 3 nights in Jun 2022
Response from Valerie on Jun 20, 2022
Dear Mr./Ms. Shu Xian, Thank you so much for your kind review! The entire team is delighted to know that you had an enjoyable time with us and your contribution of our gym equipment. We do hope to have the opportunity to welcome you back to the Monarque Hotel Danang in the future and hope that other visitors will find your review inspiring! All the best wishes and Warm Regards, Monarque Team

10/10 Excellent

Smith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
World class service
The service was world class. Dory, Clara, Jolie and the security/valet team were extremely helpful and made the stay memorable. I would definitely stay here again and I recommend it to anyone looking for a great hotel Da Nang.
Stayed 4 nights in Jun 2022
Response from Valerie on Jun 15, 2022
Dear Mr./Ms. Smith, Thank you for sharing your great review. We are absolutely delighted to hear about your fantastic experience. We look forward to welcoming you for another wonderful experience soon. Best Regards, Monarque Team

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice hotel, the staff were fantastic
Stayed 3 nights in May 2022
Response from Valerie on Jun 13, 2022
Dear Sir/Madam, Warm Greetings from Monarque Hotel. Thank you very much for sharing your feedback. We are really glad that you enjoyed your stay with us. Look forward to welcoming you back to Danang soon. Best Regards, Monarque Team

10/10 Excellent

Yichen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay at Monarque hotel and this is probably one of the best hotels I’ve stayed at (in Vietnam but also around the world). The staff was extremely friendly and helpful (especially Clara!), and everyone spoke fluent English, and some staff can speak Mandarin Chinese as well. The rooms were quite large and clean, the breakfast had a lot of options and was very good. The location was excellent - right across from the beach and near many good restaurants. Taxis parked outside of the hotel so it was easy to get around as well. I would definitely recommend this hotel to everyone and would love to stay here again if I come back to Da Nang! (Note- I was in no way paid or sponsored to write this review.)
Stayed 4 nights in May 2022
Response from Valerie on Jun 13, 2022
Dear Mr./Ms. Yichen, Thank you for sending us your kind words on our service. This is truly an encouragement to our staff, specially Clara and management team that to make our hotel a better destination everyday. We ensure to pass your message to the hotel team and make improvements on every step of operation to welcome you again with a higher aspect of service. Have a great day, Kind regards, Monarque Team

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All 5s
Just book this hotel. All around excellent. You have to experiance it.
Stayed 3 nights in May 2022
Response from Valerie on May 16, 2022
Dear Sir/Madam, Thank you so much for taking time to leave a good review for the Monarque Hotel. We hope to welcome you back soon. Have a nice day! Monarque Team

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
From the moment we arrived we knew we were in for a pleasant stay.
Stayed 2 nights in Apr 2022
Response from Valerie on Apr 30, 2022
Dear Mr./Ms. Andrew, Thank you so much for such a nice review! We are happy to hear that you had a wonderful stay in the Monarque Hotel Danang. We hope to see you back at the soonest. Best Regards, Monarque Team

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2020
Response from Monarque Team on Feb 19, 2021
Thank you for your feedback!

10/10 Excellent

minh anh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2020
Response from Monarque Team on Dec 30, 2020
Dear Mr. Minh Anh, Thank you for taking the time to post a nice review for Monarque Hotel Danang. We hope to welcome you at the soonest future. Have a nice day! Monarque Team

10/10 Excellent

Tiff, San Francisco, CA

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I couldn't speak more highly of Monarque! From the moment we entered, we were greeted with some yummy snacks and drinks as we waited in the ornate lobby. Our room was beautiful and spacious, and the breakfast every morning was superb with a large variety to choose from—I could have stayed and dined there for hours! What made Monarque one of my favorite places I've stayed at, however, was how the staff went above and beyond after I lost my phone and was feeling pretty discouraged. One of the staff members informed me that someone had found my phone case with my ID and cards and contacted the staff at Monarque to reach me. To help me get my phone case back, one of the staff members from Monarque went with us to the visitor center (even insisting she pay for the taxi on the way there!), communicated and translated everything for us with the staff at the visitor center, and offered to wait there for my phone case to be dropped off as my friends and I grabbed a quick dinner. Even without this situation, our stay was already so wonderful, and everyone who worked at Monarque was so sweet to us! I'm truly appreciative of the kindness and support that the staff at Monarque showed me during a tough time and wholeheartedly recommend this hotel to anyone who's looking for a lovely stay. :)
Stayed 2 nights in Feb 2020
Response from Monarque Team on Sep 30, 2020
Dear our Tiff, It's such sweet words you give for our Monarque staff. We all are happy to hear that you had a wonderful stay in Monarque and recommend us to everyone. We always hope that you will be safe & healthy and come back to us more and more times in the future. Have a nice day! Best Regards, Monarque Team

10/10 Excellent

Melanie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay! Awesome customer service!
Stayed 1 night in Mar 2020
Response from Monarque team on Jun 19, 2020
Dear Mr Melanie . Thank you for choosing to stay with us and taking time to write a nice review. We truly appreciate your positive comments and compliments. We look forward to welcoming you back again soon.

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Good stay
Staff were excellent, especially Aliyah, who was extremely helpful with her recommendations, and always a pleasure to see her smiling face!Well located hotel.
Stayed 4 nights in Feb 2020
Response from Monarque Team on Mar 11, 2020
Dear Mr Steven . Thank you for choosing to stay with us and taking time to write a nice review. We truly appreciate your positive comments and compliments. We look forward to welcoming you back again soon. Kind regards, Monarque Team