Deluxe Studio | View from room

Reviews of Colonial Manor Motel

4.5 out of 5
Colonial Manor Motel
14 Barry Avenue, Central Otago, Cromwell

Reviews

9.6

Exceptional

Rating 10 - Excellent. 196 out of 254 reviews" "
Rating 8 - Good. 47 out of 254 reviews" "
Rating 6 - Okay. 7 out of 254 reviews" "
Rating 4 - Poor. 1 out of 254 reviews" "
Rating 2 - Terrible. 3 out of 254 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Angela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This spot was perfect for our holiday. Cheryl our host was lovely and even phoned after we left to wish us a safe journey home. Highly recommend.
Stayed 4 nights in Mar 2024
Response from Cheryl on Mar 31, 2024
Hi Angela & Grant, we are so glad that you had a wonderful time with us in Cromwell, we loved having you stay. We also hope you enjoyed the coffee. We're glad during your stay the weather was awesome for the airshow. Safe travels home and enjoy the rest of your holiday, all the best for 2024 and thank you for sending a note to us, cheers Cheryl

10/10 Excellent

Mike

Stayed 1 night in Mar 2024

10/10 Excellent

Fabiana

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facilities, kind and helpful staff, good location. Highly recommend!
Stayed 2 nights in Mar 2024
Response from Cheryl on Mar 11, 2024
Hi Fabiana & family, lovely to have you all stay over the weekend. We hope you had a good visit to Cromwell and the Central Otago region and managed to fit lots in, as much as a toddler allows :-).Thank you for leaving our room lovely and tidy it was greatly appreciated and thank you for taking the time to drop a note on our feedback page. Stay well and we hope to see you again.All the best, cheers Cheryl

10/10 Excellent

Yao

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prefect place to stay. Owner was so helpful and friendly. Definitely recommend.
Stayed 2 nights in Jan 2024
Response from Cheryl on Jan 17, 2024
HI Emma, thank you so much for your recommendation, it was great to have your family with you visiting from overseas. We know they enjoyed the cherry picking and sightseeing around Cromwell and we're glad we had some fine weather for your visit. We hope you see you again and wish you a fantastic 2024, safe travels home to Auckland and to your mum and aunty back home, warm regards Cheryl

10/10 Excellent

Nirlep

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent customer service
Stayed 1 night in Jan 2024
Response from Cheryl on Jan 17, 2024
Hi Nirlep, thank you for taking the time to drop a note, we hope you and the family had a wonderful time in Cromwell and Central Otago. We hope the remainder of your holiday is just as fantastic and wish you have safe travels home to Brampton, best wishes for 2024, warm regards Cheryl

10/10 Excellent

Margaret

Traveled with family
Liked: Cleanliness, staff & service, amenities
Absolutely lovely property! Super close to the shops - walked there and also the park with my daughter. The lady in reception - assuming owner or manager - was not only friendly and welcoming, but personally escorted us to the room, showed us around and where everything was and just made us feel so welcome. It was lovely to sit outside in the sun, enjoying a Central Otago rose - in Central Otago, with picnic tables set up in the gardens. The room had everything we needed for our one night stopover, with cooktop and microwave would be easily suitable for a few days.
Response from Cheryl on Jan 17, 2024
Wow thank you so much Margaret for your kind words and wonderful detail in your review, it's great to help let other guests know what we have, and I just want to say a huge thank you for taking the time. We hope you had a wonderful holiday and wish you safe travels back to Aussie, wishing you a wonderful 2024 and we hope to see you again, warm regards Cheryl

10/10 Excellent

Ashvin Atul

Stayed 3 nights in Dec 2023
Response from Cheryl on Feb 15, 2024
HI Ashvin, many thanks for the 5 out of 5, greatly appreciated. We hope you had a good look around Cromwell and Central Otago and hope to see you again. All the best for 2024, cheers Cheryl

10/10 Excellent

Dinesh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Cheryl on Dec 27, 2023
Hi Dinesh, it was lovely to have you and your family visiting from Colorado. We hope you enjoyed the Central Otago area and have left with lots of fond memories. We really appreciate you staying with us and wish you safe travels and best wishes for 2024, Happy New Year. Warmest regards Cheryl

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed in some motels recently and this is by far the most enjoyable one I have been in. The feeling I got from the staff and the owner is that they actually care about their guests - they are not just a number. Facilities are excellent and very clean and well looked after. Will definitely stay again.
Stayed 2 nights in Nov 2023
Response from Cheryl on Nov 18, 2023
Hi Annette, thank you for your lovely words I will pass on to the team. I was very glad to see your little car in the car park yesterday, so very glad you picked it up all ok. We were happy to have you stay and hope to see you again one day. Have a lovely Christmas and New Year.Warm regardsCheryl

10/10 Excellent

Steve

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice clean and comfortable motel. Large room with all the amenities including full Sky TV channels. Certainly worth it's rating.
Stayed 2 nights in Nov 2023
Response from Cheryl on Nov 18, 2023
Hi Steve, thank you for taking the time to leave a review, we really appreciate it. We hope you enjoyed the car racing at Highlands and also enjoyed Central Otago and all it has to offer. We hope to see you back again soon, have a lovely Christmas and New Year, it will be here before we know it.Warm regardsCheryl

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
Was so impressed with my stay. Cheryl was so warm and helpful. Would love to go back. 😊
Stayed 1 night in Oct 2023
Response from Cheryl on Oct 2, 2023
Hi Judy, it was lovely to have you stay. We look forward to hopefully have you and your friend back to stay soon. Take care and enjoy the rest of your break.Warm regardsCheryl

8/10 Good

nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
sooooo friendly
Nice location near shops, bars and food joints. Extra lovely host!!!
Stayed 2 nights in Aug 2023
Response from Cheryl on Nov 18, 2023
Hi Maureen, thank you so much for taking the time to write us a message. We hope you have a lovely stay in Central Otago and we hope to see you back again one day.Warm regardsCheryl

10/10 Excellent

Lauren

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very tidy and comfortable, good value
Stayed 2 nights in Sep 2023
Response from Cheryl on Sep 10, 2023
Thank you Lauren for taking the time to leave a comment, we really appreciate it, we enjoyed having you stay for the weekend. We hope you managed some down time in between work. Stay well and we hope to see you again.Cheers Cheryl

10/10 Excellent

Jamie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From arrival nothing was too much hassle. Great staff friendly. Beautiful spot
Stayed 1 night in Aug 2023
Response from Cheryl on Sep 10, 2023
Hi JamieMany thanks for your lovely words, we hope you enjoyed a little scenery whilst working.We hope to see you again, stay well.Cheers Cheryl

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Cheryl on Aug 1, 2023
Just wanted to thank you for taking the time to provide a review, we hope you will visit again. Many thanks Cheryl

10/10 Excellent

wade

Liked: Cleanliness, staff & service, property conditions & facilities
Such a nice wee motel beautiful grounds
Stayed 2 nights in Mar 2023
Response from Cheryl on Mar 26, 2023
Thank you so much Wade & Cherelle, we hope to see the 3 or you again soon.Wishing you the best for 2023.Cheers, Cheryl

2/10 Terrible

Rubiao

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
they expected guest cleaned up when leaving. we left some empty beer bottles and other things on table and ground. they angrily called our cellphone( international calls are costly). requested we returned and complained to us. but never mentioned we left clothing in bathroom( we noticed this later). very bad attitude
Response from Cheryl on Mar 26, 2023
Julie,Thanks for your feedback, not unexpected as we were beyond disappointed, there is no doubt that our expectations are not aligned.In relation to the item of clothing please feel free to send a prepaid postal bag for Item if you would like it returned. Items left by the guest are disposed of after 3 months.We hope you had a good reminder of your holiday and that it was not hindered by too many additional cleaning fees.RegardsCheryl

10/10 Excellent

Joe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is tidy and good size with standard motel as they mention in advertising. Only parking lot liitle bit tight for family vehicle. Recomended motel to stay.
Stayed 1 night in Mar 2023
Response from Cheryl on Mar 7, 2023
Hi Joe, lovely to have the two of you stay with us. Appreciate the feedback on the parking and also the recommendation. It was lovely that you also took the time to come and say thank you before leaving, our staff love that too.We look forward to having you visit again and wish you a fantastic 2023!

8/10 Good

Sally

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Mar 2023
Response from Cheryl on Mar 7, 2023
Hi Sally, thank you.We hope you had a good break in Central Otago and may return again soon.Wishing you a wonderful 2023!Many thanks

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from c on Mar 7, 2023
Thank you, appreciated, we hope to see you again!Many thanks

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Feb 2023
Response from Cheryl on Mar 7, 2023
Appreciated, thank you!We hope you enjoyed the rest of your holiday around New Zealand and hope you will visit again from the US.

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2023
Response from Cheryl on Mar 26, 2023
Many thanks Jared for your rating, greatly appreciated, we hope to see you again sometime, cheers Cheryl

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find. I was welcomed by a very friendly staff member or owner. Briefly chatted about where I had been & what I could do in Cromwell before I left, as this was really a flying visit. I asked for any recommendations where I might eat. They gave me a name. My room was clean, quiet & comfortable. Just what you want. Comforatble bed. Overlooked the motels garden. Sky TV, Wifi. Above all that, the friendly attitude stays with me the most. Thoroughly recommend the Colonial Manor for your stay in Cromwell.
Stayed 1 night in Feb 2023
Response from Cheryl on Mar 7, 2023
Hi Christopher,Thank you for such lovely words, it's easy to talk about a community that we enjoy living and working in. We're really glad the room suited your needs and that you enjoyed the gardens. We appreciate your recommendation. Hoping you made it home safely and look forward to your next visit to Central Otago.Wishing you a wonderful 2023!

10/10 Excellent

Simon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family owned place. Very accommodating and welcoming.
Response from Cheryl on Mar 7, 2023
Hi Simon, thank you for the lovely comments, we hope you enjoyed the Central Otago Region. And hope to see you again soon.Many thanks & all the best for 2023!

10/10 Excellent

Ruchi

10/10 Excellent

Owen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No
Stayed 2 nights in Nov 2022

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely friendly service, very clean and tidy Being close and in walking distance of restaurants and shopping so convenient, would definitely stay again and highly recommend.
Stayed 1 night in Jun 2022

10/10 Excellent

N

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Cromwell stay
Amazing service. Received call onroute checking our late arrival time so unit would be heated on our arrival. AAA+
Stayed 2 nights in Apr 2022

10/10 Excellent

Brent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly Staff & Handy Location
Stayed 1 night in Mar 2022

10/10 Excellent

Alex

Liked: Staff & service, amenities, property conditions & facilities
Relaxing and easy to get around
Stayed 2 nights in Jan 2022
Response from Cheryl & The team on Jan 10, 2022
Hi Alex We're really glad you had a relaxing time and found our location nice and handy to Cromwell. You were a pleasure to have stay and we hope that you get an opportunity to return in the future. Safe travels home to Auckland and we wish you every success for 2022! Thank you for taking the time to post a review, greatly appreciated.

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location. Great service.
Stayed 1 night in Dec 2021
Response from Chez on Dec 21, 2021
Hi Wendy & crew Fantastic to have you stay for two nights. We hope you enjoyed your cycling of the Lake Dunstan Trail and wrapped that you enjoyed our accommodation. We hope to see you all again soon, wishing you & the crew a lovely Christmas and New Year. All the best.

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A welcome place to stay.
Wonderful place to stay. Clean, comfortable, quiet. We loved it as we were able to use it for a base to explore the area. Lovely people run it. We are planning to return next year. Can thoroughly recommend it.
Stayed 3 nights in Oct 2021

10/10 Excellent

Alistair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2021
Response from Cheryl on Jul 21, 2021
Thank you for your kind rating, we're hoping from this we can take it you had a great stay with us and a fun time in Cromwell. We hope to see you back in Cromwell again soon. All the best for 2021. Humble thanks Cheryl & the Team @ Colonial Manor Motel

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2020

10/10 Excellent

PeterandCarolyn

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great location and host Clean rooms and spacious Made to feel welcome
Stayed 2 nights in Dec 2020

10/10 Excellent

Wendy, NZ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room , nice and clean too . Big new tv and host very friendly and helpful . Excellent
Stayed 1 night in Dec 2020

10/10 Excellent

Marlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very easy! Would stay again😊
Stayed 2 nights in Dec 2020

10/10 Excellent

Janene, Havelock North, NZ

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location,room size,view from upstairs room, guest laundry and everything you needed along with a wonderful owner.
Stayed 2 nights in Sep 2020
Response from The Team at Colonial Manor Motel on Sep 30, 2020
Hi Janene We were super happy that you came to stay and that you enjoyed your stay and the Cromwell area. We hope you'll get back to see us again in the summer. Stay well and thank you again, we love having lovely guests. Best wishes. Warmest regards Cheryl

10/10 Excellent

Glenda, Wellington

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place to stay handy to shops & restaurants very luxurious room with great view, nice spa bath, very modern and lovely artwork
Stayed 2 nights in Sep 2020
Response from Cheryl & the Team on Sep 22, 2020
Thank you Glenda for your kind words. We were so happy to have you stay and thrilled you had a lovely time in the Cromwell area, which as you know has lots to offer visitors. We do love the view from the balcony of the executive spa units especially with the snow capped mountains. Wishing you and Warren all the best and we look forward to seeing you again in the future, summer is a great time to visit. Stay well and thanks again.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2020

10/10 Excellent

keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

8/10 Good

Shane, sydney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well situated, clean as, quiet and wonderful reception!!
Stayed 1 night in Mar 2020

10/10 Excellent

Tim, Waikanae

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near town centre which itself is near Cromwell Golf course.
Stayed 1 night in Mar 2020
Response from Cheryl and the Team at Colonial Manor Motel on Mar 10, 2020
Hi Tim Thank you for your review, appreciate the feedback. Yes we love our location and as you say the All Year Round Cromwell Golf Course is very handy. Happy golfing. Kind regards Cheryl & the Team @ Colonial Manor Motel

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place!
The service was friendly and welcoming. The room clean and comfortable.
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Peace an quiet. Easy walking to town. Most things at your doorstep
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
The Quilt was synthetich so we could not breath.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020