Water park

Reviews of Great Wolf Lodge Colorado Springs

3.5 out of 5
Great Wolf Lodge Colorado Springs
9494 Federal Drive, Colorado Springs, CO

Reviews

9.0

Wonderful

Rating 10 - Excellent. 373 out of 563 reviews" "
Rating 8 - Good. 114 out of 563 reviews" "
Rating 6 - Okay. 45 out of 563 reviews" "
Rating 4 - Poor. 19 out of 563 reviews" "
Rating 2 - Terrible. 12 out of 563 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Cole

Liked: Amenities
Awesoay
Stayed 1 night in May 2024

10/10 Excellent

Eroc

Liked: Cleanliness, staff & service
Its great for the kids!
Stayed 1 night in May 2024

10/10 Excellent

MECHELLE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kids had a great time, everyone was friendly, and it was clean. Always a pawsome time at Great Wolf Lodge!
Stayed 1 night in May 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Attractions
Stayed 3 nights in Apr 2024

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I mainly loved the location the property was in. Great shopping centers and dining options all around. The property was also very well maintained and safe for all ages
Stayed 6 nights in Apr 2024

10/10 Excellent

Gayrat

Stayed 1 night in Apr 2024

10/10 Excellent

Judy

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The sheer joy vibrating throughout the little bodies enjoying this wonderful resort. This is our fourth visit and it never disappoints!
Stayed 1 night in Apr 2024

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Martha

Traveled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness
I have been here many times, I felt like it not up to par, the eating area was never cleaned, the refill pop machine was dirty and never served. I told an employee that a little boy was puking at a table, so they would clean it up, nobody came over in the 30 minutes, I stopped people from using until we left. I hope no one got sick from siting there. Employees were really nice but over worked, when that busy you need to have more staff
Stayed 1 night in Apr 2024

10/10 Excellent

Sherena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

MICHAEL

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The View is incredible, the people are warm ad friendly and very available.
Stayed 1 night in Apr 2024

10/10 Excellent

Aaron

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the water park.
Stayed 2 nights in Apr 2024

10/10 Excellent

Evan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of restaurants around the area. Movie theater within walking distance. The only negative is lack of parking once its filled.
Stayed 1 night in Apr 2024

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome experience. We had so much fun
Stayed 1 night in Apr 2024

2/10 Terrible

Elizabeth

Traveled with family and small children
Charged us $100 for food we did not order. We brought our own food to save money.
Stayed 1 night in Mar 2024

8/10 Good

Ludim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

4/10 Poor

Albert

Traveled with family and small children
First, I do a lot of traveling every month of the year and stay at all the major brands and some of the smaller ones also, so I have a good idea of a good hotel room. This was my first but likely will be my last experience with this hotel. There was a lot of hype, but it fell short of meeting expectations. First, the bed was uncomfortable, and the pillows were very cheap quality foam. Not a good night's sleep. The furniture, finishes, and tile were all cheap. Three elevators for nine floors with hundreds of rooms lead to major congestion. I travel with kids and my grandkids and have stayed at so many indoor pool facilities that were such high quality. Although entertaining the place smells and is over-congested because I don’t think they set limits for people in the pool areas. This place was super expensive also and when you pay a lot for something you expect a pretty good quality product. I would strongly recommend finding a hotel in this area with an indoor pool and activities throughout Colorado Springs where you can enjoy time with your family.

8/10 Good

Chaniqua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Ellen

Stayed 1 night in Mar 2024

6/10 Okay

Amparo

Stayed 1 night in Mar 2024

10/10 Excellent

Jimmy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is easily accesible and clean.
Stayed 1 night in Mar 2024

10/10 Excellent

roberta

Our 5&8 year old boys loved the water park. Food at Loose Moose is not that great!
Stayed 1 night in Feb 2024

10/10 Excellent

Jelin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Esmeralda

Traveled with group, Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 1 night in Feb 2024

8/10 Good

Felicia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Love the water park and staff was friendly. The breakfast is not included and even when you purchase it’s made to order and unfortunately we waited 45 minutes and at that point refunded our breakfast voucher to make more time for the kiddos to play. Extremely pricey comparable to stadium or show prices for food and drinks. Water park was fun though. Also parking is near impossible on busy days.
Stayed 1 night in Feb 2024

10/10 Excellent

Erica, Strafford

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Tamantha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREATwolf stay
We had a wonderful Christmas with the kids here, our room was perfect, the amenities and perks that are included made our stay that much better. HUGE thank you to all the friendly staff working through the holiday to provide families a great experience.
Stayed 1 night in Dec 2023

10/10 Excellent

Zeyad

Stayed 1 night in Dec 2023

8/10 Good

Timothy

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Melissa

Stayed 1 night in Dec 2023

10/10 Excellent

CORNELIUS WIEBE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Suoer
Stayed 2 nights in Dec 2023

8/10 Good

Carolina

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and many activities to do with family. The only downside was so many people even after thanksgiving crowd is gone but it’s still manageable but checking in is the main part that takes a while.
Stayed 1 night in Nov 2023

6/10 Okay

Frederick

Traveled with family
Stayed 1 night in Oct 2023

10/10 Excellent

mary

Stayed 1 night in Sep 2023

10/10 Excellent

Krystina

Liked: Cleanliness, staff & service, property conditions & facilities
At first we had a difficult check In because they couldn’t find our reservations, however they were extremely helpful and polite and fixed the issue. We had a wonderful experience and would gladly recommend to family and friends. We will return next year
Stayed 2 nights in Aug 2023

8/10 Good

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Aug 2023

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Shong

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It a perfect place for families to play!
Stayed 1 night in Jul 2023

8/10 Good

Christophe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was great , very expensive but kids enjoyed it of course. The towels has been charged on our account $65 but got the money back , need to find a better system to return towels, overhaul good place

10/10 Excellent

Grant

Stayed 2 nights in Jul 2023

8/10 Good

Lisa

Stayed 1 night in Jul 2023

10/10 Excellent

Kaylee

Stayed 1 night in Jul 2023

8/10 Good

MaryAnn

Liked: Staff & service
The hotel is getting run down and dirty.
Stayed 3 nights in Jul 2023

10/10 Excellent

Joshua

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful place to stay
Stayed 1 night in Jul 2023

6/10 Okay

michael

Liked: Cleanliness, staff & service
Very nice resort, very nice staff. However to pricey for what options you have, seemed like trying to be a mini Disney with the pricing but not the options and amenities.
Stayed 3 nights in Jun 2023

10/10 Excellent

Kelly

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The location of there property, with the views that it has, is beautiful. You can see Pike's Peak from the hotel and it is awesome. The thing I didn't like was the elevators up to the rooms. There was almost always a line to wait to go up. Need more elevators.
Stayed 2 nights in Jun 2023

10/10 Excellent

Muhammad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

10/10 Excellent

Anna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Colorado Stay
This hotel is every kid’s dream! Def worth the price - arcade, waterpark, bowling, mini golf, gravity ropes, ice cream and candy shops, dance parties, and so much more! Extremely helpful and friendly staff! Rooms very comfortable and super cute ( even the hand soaps were shaped in a paw!) In addition, if you don’t want to eat in the restaurants w/in hotel, plenty of options w/in less than a half mile radius. Only thing was the parking, it gets full very fast and if you don’t find, have to pay extra to be close by. This is a must-stay for anyone w kids! Would recommend w/out hesitation and already looking forward to visiting another one of your locations!
Stayed 2 nights in Jun 2023