Breakfast, lunch, dinner served; British cuisine
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Reviews of Kings Head Hotel

4 out of 5
Kings Head Hotel
24 Market Place, Cirencester, England

Reviews

9.0

Wonderful

Rating 10 - Excellent. 312 out of 499 reviews" "
Rating 8 - Good. 123 out of 499 reviews" "
Rating 6 - Okay. 45 out of 499 reviews" "
Rating 4 - Poor. 12 out of 499 reviews" "
Rating 2 - Terrible. 7 out of 499 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Nichole

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Third Time here, you cant beat the location. The staff are helpful and friendly, wouldn't stop anywhere else in Cirencester ❤️
Stayed 1 night in May 2024

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024

10/10 Excellent

Kristyne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Joanna was excellent! Loved my room and stay! Wish there was free water in room though for travellers!
Stayed 2 nights in May 2024

10/10 Excellent

Morgan

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A great find deep in the Cotswold! We enjoyed walking the town and eating WELL! A great inn in a great town.
Stayed 1 night in Apr 2024

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities
Have a great stay at the Kings Head and cant fault it. Lovely place
Stayed 1 night in Apr 2024

8/10 Good

Louise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was expensive and lacking in personality. Everything was grey and featureless. Nevertheless, the room was spacious and well equipped with coffee and tea making facilities, hairdryer, iron and ironing board, tv and safe. Bathroom was spacious with large shower, but no toilet roll holder . Very good breakfast
Stayed 1 night in Apr 2024

6/10 Okay

Rachel

Traveled with partner
Liked: Cleanliness
A pleasant enough hotel in great location but our bedroom and the public areas were uncomfortably cold; we needed to wear outdoor jackets in both. Generally quite a lack lustre experience, the environment and service did not reflect the room price. Overpriced and underwhelming.
Stayed 1 night in Apr 2024

10/10 Excellent

Duncan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at the Kings Head we will definitely be back in the future
Stayed 1 night in Apr 2024

8/10 Good

Yvonne

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was very convenient to the shops and bars .The only disappointment that bottle of water in the room was chargeable at £4 which really is going too far based on the standard of the hotel where this is normally complimentary.
Stayed 1 night in Mar 2024

8/10 Good

ian

Liked: Cleanliness, staff & service, property conditions & facilities
No ghosts seen but a comfortable stay.
Stayed 1 night in Mar 2024

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cold room
When we. Returned to the hotel after an afternoon’s shopping our room was very cold As the staff couldn’t reset the heating wer moved very swiftly to a warmer room
Stayed 1 night in Jan 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay
Stayed 1 night in Jan 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Charlotte

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Peter

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Tom

Stayed 1 night in Dec 2023

6/10 Okay

Christopher

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Unfortunately lift was out of use when we stayed, My wife has serious knee issues which meant climbing the stairs was painful for her. Luckily the Hotel had a first floor room which we managed to get to. However it was not the room we had asked for, although lovely and spacious, somewhat dark and dreary in furnishings and colour. We had said we preferred contemporary decor on our booking, it was the opposite. Probably the lift issue. The bathroom was very cold throughout our stay and despite notifying reception we could not get the bathroom towel rail to work resulting in a cold bathroom and damp towels. Lovely meal in the restaurant although the cooked breakfast was tepid as the burners under the Bain Maries had all gone out and no one attended them. We noted several others had left their cooked breakfasts. Reception staff most delightful check in and check out. This was our second stay but sadly we left a little underwhelmed on this occasion.
Stayed 2 nights in Nov 2023

10/10 Excellent

Taliesin

Stayed 1 night in Nov 2023

10/10 Excellent

Hui

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, good staff and manager. Long corridors to the rooms
Stayed 1 night in Nov 2023

10/10 Excellent

emma

Stayed 1 night in Nov 2023

8/10 Good

Clay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was nice overall. We stayed in one of their apartments. The only issues we had were that to get to our apartment, we had to walk down corridors that were narrow with several turns and my wife and I are in our seventy’s so it took several minutes and some effort to move ourselves and our luggage to our room. Also, the heater in our room was not working. The staff were very friendly and helpful and brought us a space heater that worked very well. Overall, the stay was a good value for the cost and we would stay again.
Stayed 3 nights in Oct 2023

4/10 Poor

john

I've been traveling and staying in hotels for the last 7 months and the first time I've had a billing problem was at this hotel. Despite spending a lot of time on the issue, and sending screen shots of my credit card bill, they still can't tell me what I've been charged for. Most hotels have systems that can tell you right away exactly what you've been charged for, but not the case here. Also beware the apartments. They require a very long and narrow walk, and a number of stairs, to get to. So if you have a lot of bags, this is not the room type for you.
Stayed 1 night in Oct 2023

10/10 Excellent

Zoe

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was well situated, dog friendly, which I loved and the place itself was interesting with some lovely rooms / features. Staff excellent! Would return again.
Stayed 1 night in Oct 2023

6/10 Okay

Sally

Traveled with family
Liked: Cleanliness
We booked a mobility room for our parents. Unfortunately, there’s only 1 lift which broke down. The hotel did not have a contingency plan in place to be able to help disabled guests. And the only way to the room was by a very slow 15 minute, badly lit walk for our parents around the block, up a lift in neighbouring building and down a couple of steps to access the room. The lift was still not fixed by 9.45am the next morning when we had to leave. We had to ask for help from the hotel as it was not offered and there was no concern whatsoever for people stuck in mobility rooms. We went out to purchase breakfast to take to our parents. When the hotel manager realized, they did suggest that they could have provided breakfast to the room. However, it was a gesture too late and simply reactive. It was clear there was no suitable contingency plan for these type of events. Wouldn’t like to think about escaping in a fire! The hotel refused to refund the full night’s stay. However, they did end up agreeing to a partial refund. Again, we had to ask. We only received excuses that the lift doesn’t usually break down. It is surprising that this hotel can advertise mobility rooms without a 2nd plan in place for these type of events.
Stayed 2 nights in Sep 2023

10/10 Excellent

Frances

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very roomy apartment with all that you would need to make your stay comfortable
Stayed 3 nights in Sep 2023

6/10 Okay

Jane

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

NICOLE, GAINESVILLE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While the property felt like a winding maze inside a midevil fortress (and it probably was), it was a wonderfully comfortable and quiet place to stay. The "apartment" was spacious and well equipped - way more space than I needed, but was all that was available. Certainly not ADA approved, but it worked great for us. And English breakfast buffet was amazing.

10/10 Excellent

Richard, Maitland

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property with fantastic staff.
Stayed 1 night in Sep 2023

10/10 Excellent

Derek

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Wayne

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in the heart of cirencester. Friendly and helpful staff. Great location.
Stayed 3 nights in Sep 2023

6/10 Okay

Karen

Traveled with family
Disliked: Staff & service
Apartments are a mile from check in, try rolling 4 large suitcases on buckled carpet up and downstairs for a mile! Horrible! I would never stay here again.
Stayed 2 nights in Aug 2023

10/10 Excellent

Duane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Tourist Stop or Weekend Getaway
Historic hotel in a perfect location. Clean, comfortable and modernized. Yet also has ancient ties and even a secret hideaway with romantic piano music in The Vault.
Stayed 1 night in Aug 2023

8/10 Good

Janice

Stayed 2 nights in Aug 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place, would highly recommend. The rooms are fantastic and perfect location to have a walk around or visit bars/restaurants!
Stayed 1 night in Aug 2023

6/10 Okay

Megan

Liked: Cleanliness
Stayed 3 nights in Aug 2023

10/10 Excellent

Adrian

Great location and very helpful team
Stayed 2 nights in Aug 2023

10/10 Excellent

STEPHEN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Kenneth, Clarksville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

6/10 Okay

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

10/10 Excellent

Julie

Stayed 1 night in Jul 2023

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Jeff

Stayed 1 night in Jul 2023

8/10 Good

Suki

Stayed 2 nights in Jun 2023

10/10 Excellent

Aaron

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stay at this hotel on a regular basis. Rooms always clean and tidy, staff friendly and the food is very good.
Stayed 1 night in Jun 2023

6/10 Okay

Dharmi

Stayed 1 night in Jun 2023

8/10 Good

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Nice hotel, spacious rooms, helpful and friendly staff
Stayed 2 nights in Jun 2023