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Reviews of Big 7 Motel

2.5 out of 5
Big 7 Motel
333 Broadway, Chula Vista, CA

Reviews

6.2
Rating 10 - Excellent. 126 out of 563 reviews" "
Rating 8 - Good. 115 out of 563 reviews" "
Rating 6 - Okay. 116 out of 563 reviews" "
Rating 4 - Poor. 72 out of 563 reviews" "
Rating 2 - Terrible. 134 out of 563 reviews" "

6.4/10

Cleanliness

7.0/10

Staff & service

5.8/10

Amenities

6.0/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

2/10 Terrible

Shenell

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff is fine. I just did not like the room and I had a feeling every single room looked inconveniently the same. The floor was peeling, the tv wasn’t working and the door was missing the inside part of the latch. The bathroom had no toilet cover and the floor would flood of shower water, the curtains were useless. My bed sheets had cigarette burns on them. The room had an overwhelming chemical, pine sol stench. The list just goes on. People watched me unload my car and then go to my room. It felt scary. Coming across this place made me appreciate motel 6!
Stayed 1 night in Apr 2024

2/10 Terrible

Isaiah

Traveled with partner
Disliked: Staff & service
Stayed 1 night in Apr 2024

6/10 Okay

Luis

Liked: Cleanliness
Disliked: Property conditions & facilities
Decent price for now days. Property was clean thou. Area didn't seem to safe around there. Overall okay.
Stayed 1 night in Apr 2024

10/10 Excellent

Jose

Business traveler
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
I had a great stay at the big 7 motel !
Stayed 6 nights in Apr 2024

10/10 Excellent

Noel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The managers are always so helpful and kind hearted
Stayed 1 night in Apr 2024

2/10 Terrible

????

Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Jolene

Traveled with family
Liked: Staff & service, amenities
Lady at front desk was really sweet and understanding
Stayed 1 night in Apr 2024

8/10 Good

Ricardo

Traveled with partner
Liked: Cleanliness, staff & service
Service good
Stayed 1 night in Mar 2024

10/10 Excellent

Solomon

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am a crypto trader, I live in hotels from city to city. I came on business, needed the cheapest, decent room. Look no further; it has all the basics, very straightforward. Thank you guys! -Solomon G
Stayed 1 night in Mar 2024

8/10 Good

Mitchel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Privacy
Stayed 1 night in Mar 2024

4/10 Poor

Ben

Traveled with group, Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
Room key didn’t work the second night and we couldn’t use the toilet because their system was messed up, it smelled like feces and the toilet had sewage water in it. There were cigarette burns in the blanket
Stayed 2 nights in Mar 2024

6/10 Okay

Jennifer

Liked: Staff & service
Stayed 1 night in Mar 2024

6/10 Okay

Malaysia

Liked: Staff & service
Disliked: Cleanliness
I enjoy the suite I had !! But the sheets were dirty when I pulled them off of the bed and my toilet paper holder fell off the wall, there’s no phone and there’s also no WiFi . The staff there was great the lady in the front was nice and so was the guy working there & also the people working there overall experience would be 7/10
Stayed 1 night in Mar 2024

8/10 Good

Regina

Stayed 1 night in Mar 2024

2/10 Terrible

Bridgett

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The doors don't meet the floor and have gaps around the edges. The floors were dirty. The blankets were not adequate and had burn holes in them. There is very little parking on the property, and you must find parking on the street. The neighborhood is not that safe.
Stayed 2 nights in Mar 2024

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 1 night in Mar 2024

10/10 Excellent

Noel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Julieta

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Mitchel

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very nice
Stayed 2 nights in Mar 2024

2/10 Terrible

Jacob

Disliked: Cleanliness, staff & service, property conditions & facilities
There was no parking in the motel area just in a alley so I had to park blocks away
Stayed 1 night in Mar 2024

10/10 Excellent

Noel

Liked: Cleanliness, amenities
Great managers
Stayed 1 night in Mar 2024

8/10 Good

Manuel

Stayed 1 night in Mar 2024

8/10 Good

Keri

Stayed 1 night in Mar 2024

10/10 Excellent

Jon

Business traveler
Liked: Staff & service, amenities
Owner was really helpful did a great job making sure I had everything I needed for my stay. Housekeeping was great also and came to my room the next day to clean and see if I needed anything. Owners are really friendly and made this a pleasurable experience.
Stayed 2 nights in Feb 2024

2/10 Terrible

Stephanie

Stayed 1 night in Feb 2024

2/10 Terrible

Diego

Disliked: Cleanliness, property conditions & facilities
Very rundown n unsafe area. N limited parking
Stayed 1 night in Feb 2024

8/10 Good

Ronda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Feb 2024

8/10 Good

Ronda

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Feb 2024

2/10 Terrible

Bianca Estrada

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
this property pictures are misleading and the place is overall not what i paid for.. very unsatisfactory.
Stayed 1 night in Feb 2024

4/10 Poor

Erica

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a last minute booking because our first hotel ended up canceling our reservation without notice. We stayed here for a total of 3 days. Booked 2 originally then added a third. Even though we chose to stay a third night our stay left much to be desired. Our first and second day were ok… the first night the couple next door was having a drunken karaoke session ALL NIGHT. There was no effort to make them abide by the “Quiet Time” rule that is posted at the front desk. There were no towels or wash cloths and since we got in so late no way of getting them. The shower had very little water pressure and it was like solving a Rubik’s cube trying to figure out how to make the water hot enough to be able to stand in it. Then on our extra day, we ended up having to switch rooms bc the others were reserved already. We were moved to a room that was freshly renovated but was unfinished. We had to pay an additional $50 to stay in this room but it was even further subpar than the first one. The “window unit” only had option for AC there was no heat at all. So we froze all night, the walls were paper thin, there were parts of the room that were major safety issues, such as the door not latching securely and moving inside the door frame with the slightest breeze, it also didn’t close flush to the frame and the peep hole glass was completely removed. It was just an empty hole. As in, I could stick my finger through it. The water/plumbing situation in the bathroom was even worse! TBC
Stayed 1 night in Feb 2024

2/10 Terrible

Danny

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room had no working tv, smelled like cigarettes. Room was dirty and there was a lot of noise from other rooms.
Stayed 1 night in Feb 2024

10/10 Excellent

RAQUEL

Stayed 1 night in Feb 2024

8/10 Good

Nereida

Liked: Cleanliness, staff & service
Staff was kind
Stayed 4 nights in Feb 2024

2/10 Terrible

Arsen

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
I think they should replace the lady managing this property. Very unprofessional
Stayed 1 night in Feb 2024

2/10 Terrible

Arsen

Disliked: Cleanliness, staff & service, property conditions & facilities
I HAD THE WORST EXPERIENCE WITH THE LADY WHO IS IN THE OFFICE RUNNING THIS HOTEL. AND IVE STAYED HERE A MONTH AGO, NOT USING EXPEDIA SO PAYING THEIR RATE($100&I WAS ALWAYS LATE, SO $120 TOTAL) SO AFTER 2 MONTHS, I COMING BACK WHICH IS THE STAY IM RATING AND IVE BECOME VERY ACTIVE IN USING MY EXPEDIA ACCOUNT & ITS WONDERFUL BENEFITS . THE FIRST 3 NIGHTS I PAY ONLINE BECAUSE I CAN USE MY ONE KEY CASH AND ITS A GOOD DEAL . SHE COMES TO MY ROOM @ 8AM and IS YELLING AT ME THI HAVE TO CHECK OUT BECAUSE I BOOKED ONLINE
Stayed 1 night in Jan 2024

8/10 Good

Ronda

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 1 night in Jan 2024

2/10 Terrible

Faelly

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No person in lobby
Stayed 1 night in Jan 2024

8/10 Good

Cinthia

Stayed 1 night in Jan 2024

2/10 Terrible

Stephanie

Traveled with pets
Disliked: Amenities
Stayed 1 night in Jan 2024

10/10 Excellent

Ronda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Eusebia

Stayed 1 night in Jan 2024

6/10 Okay

Verified traveler

Traveled with family
A 3 rate
It's ok But they didn't have a remote to tv in the room. But everything else was a 3
Stayed 1 night in Jan 2024

10/10 Excellent

Ronda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Amber

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very wonderful staff ! very helpful , polite, and great people.
Stayed 1 night in Jan 2024

10/10 Excellent

Ronda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Ronda

Traveled with family
Liked: Amenities
Stayed 1 night in Jan 2024

2/10 Terrible

Carlos

Liked: Cleanliness, room comfort
Disliked: Staff & service
No hot water
Stayed 1 night in Jan 2024

10/10 Excellent

Watson

Stayed 1 night in Dec 2023

2/10 Terrible

Cody

Stayed 2 nights in Dec 2023

10/10 Excellent

chanpiou

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024