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Hilton Garden Inn Charlotte North

3.0 star property
Suburban Charlotte hotel in North Lake with free parking

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Hilton Garden Inn Charlotte North

Terrace/patio
Exterior
Premium bedding, desk, laptop workspace, blackout drapes
Breakfast and dinner served
Reception
Reviews
8.4

Very good

Popular amenities

  • Restaurant
  • Gym
  • Pet friendlyPet friendlyPet friendly
  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
9315 Statesville Rd, Charlotte, NC, 28269
  • Popular LocationNorthlake Mall18 min walk
  • Popular LocationUniversity of North Carolina at Charlotte10 min drive
  • Popular LocationSpectrum Center11 min drive
  • AirportCharlotte, NC (CLT-Charlotte-Douglas Intl.)16 min drive
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Room options

View all photos for Room

Premium bedding, desk, laptop workspace, blackout drapes

Room

8.8/10 Excellent

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • 280 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Accessible

Premium bedding, desk, laptop workspace, blackout drapes

Room, Accessible

7.8/10 Good

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • 280 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible

Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible

10/10 Exceptional

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • 280 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible

8/10 Very Good

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • 280 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Jetted Tub

Suite, 1 King Bed, Jetted Tub | Premium bedding, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Jetted Tub

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible

Premium bedding, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • 280 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • 280 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Accessible

Premium bedding, desk, laptop workspace, blackout drapes

Room, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • 280 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room

Premium bedding, desk, laptop workspace, blackout drapes

Room

9.2/10 Wonderful

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 280 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Two Queens

Premium bedding, desk, laptop workspace, blackout drapes

Two Queens

9.2/10 Wonderful

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • 280 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room

Premium bedding, desk, laptop workspace, blackout drapes

Room

8.1/10 Very Good

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • 280 sq ft
  • Sleeps 3
  • 1 King Bed

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$112 total
includes taxes & fees
Jun 16 - Jun 17
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About the neighborhood

Charlotte

Hilton Garden Inn Charlotte North is located in North Lake, a neighborhood in Charlotte, and is in a shopping district and near the airport. NASCAR Hall of Fame and PNC Music Pavillion are cultural highlights, and travelers looking to shop may want to visit Concord Mills and Queen City Quarter. Looking to enjoy an event or a game? See what's going on at Spectrum Center or Bank of America Stadium. Kayaking and water skiing offer great chances to get out on the surrounding water, or you can seek out an adventure with horse riding and hiking/biking trails nearby.
Visit our Charlotte travel guideOpens in a new window

What's nearby

  • Northlake Mall - 18 min walk
  • University of North Carolina at Charlotte - 10 min drive
  • Spectrum Center - 11 min drive
  • Bank of America Stadium - 11 min drive
  • Concord Mills - 13 min drive

Getting around

  • JW Clay Boulevard /UNC Charlotte Station - 9 min drive
  • Charlotte Station - 12 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 16 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Dunkin' - ‬7 min walk
  • ‪Bobbee O's BBQ - ‬5 min walk
  • ‪Chipotle Mexican Grill - ‬2 min drive
  • ‪Buffalo Wild Wings - ‬2 min drive

About this property

Hilton Garden Inn Charlotte North

Hotel near University of North Carolina at Charlotte
Located close to Northlake Mall, Hilton Garden Inn Charlotte North provides a terrace, a garden, and dry cleaning/laundry services. The on-site restaurant, The Great American Grill, offers breakfast, dinner, and kids' meals. Free WiFi in public areas, with speed of 50+ Mbps, is available to all guests, along with a fireplace in the lobby and a bar.
Other perks at this hotel include:
  • Free self parking
  • Cooked-to-order breakfast (surcharge), express check-out, and express check-in
  • Wedding services, ATM/banking services, and a water dispenser
  • Guest reviews speak well of the helpful staff
Room features
All 112 rooms boast comforts such as premium bedding and laptop-friendly workspaces, in addition to perks like desk chairs and air conditioning.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding and free cribs/infant beds
  • Bathrooms with free toiletries and hair dryers
  • HDTVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 to 15 for adults and USD 5 to 10 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Garden Grille and Bar
  • The Great American Grill

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Built in 1999
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • LCD TV with premium digital channels
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 15 for adults, and USD 5 to 10 for children
  • Fee for in-room wireless internet: USD 0.00 per stay (rates may vary)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Charlotte North
Hilton Garden Inn Hotel Charlotte North
Charlotte Hilton Garden Inn
Hilton Garden Inn Charlotte Uptown Hotel Charlotte
Hilton Garden Inn Charlotte North Hotel
Hilton Garden Inn Charlotte North Hotel Charlotte
Hilton Charlotte Charlotte
Hilton Garden Inn Charlotte North Hotel
Hilton Garden Inn Charlotte North Charlotte
Hilton Garden Inn Charlotte North Hotel Charlotte

Frequently asked questions

Is Hilton Garden Inn Charlotte North pet-friendly?

Yes, this property allows cats and dogs (limit 2 total). There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much does it cost to stay at Hilton Garden Inn Charlotte North?

As of Jun 8, 2024, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Charlotte North on Jun 30, 2024 start from $101.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hilton Garden Inn Charlotte North?

Self parking is free at this property.

What time is check-in at Hilton Garden Inn Charlotte North?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hilton Garden Inn Charlotte North?

Check-out is at 11 AM. Late check-out is available for USD 50.00 (subject to availability).

Where is Hilton Garden Inn Charlotte North located?

Located in North Lake, this hotel is within 12 mi (20 km) of University of North Carolina at Charlotte, Concord Mills, and Spectrum Center. Bank of America Stadium and Queen City Quarter are also within 12 mi (20 km).

Reviews

8.4

Very Good

Rating 10 - Excellent. 354 out of 739 reviews" "
Rating 8 - Good. 228 out of 739 reviews" "
Rating 6 - Okay. 89 out of 739 reviews" "
Rating 4 - Poor. 40 out of 739 reviews" "
Rating 2 - Terrible. 28 out of 739 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Vincent

Traveled with family
Liked: Staff & service
Very upset that the pool wasn't available. I wouldn't have made the reservation. We should have been notified by email or text. It was shown in the advertisement!
Stayed 1 night in Apr 2024

10/10 Excellent

Nicole Lafrenière

Liked: Cleanliness, staff & service, property conditions & facilities
Staff greeting us at reception was very pleasant. Had a genuinely welcoming smile.
Stayed 1 night in Mar 2024

10/10 Excellent

daniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Service was excellent. Room clean and tidy. Little bar and food area was very nice.
Stayed 2 nights in Feb 2024

10/10 Excellent

Bobby

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Jeffrey, Toronto

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property was a bit dated and tired but worth the money.
Stayed 1 night in Feb 2024

6/10 Okay

Linda

Stayed 5 nights in Jan 2024

8/10 Good

Mohammed T

Stayed 1 night in Dec 2023

4/10 Poor

Cheryl, Philadelphia

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I chose those property mainly to boost my points. I was VERY disappointed in the appearance of the room and bathroom. Very limited amenities.Telebision service service was limited to just 12 channels. And the cable would go in/out. I felt like I was being linked! What a joke! No free breakfast (continental or buffet) for the price. I expected a more updated room. It was very cold a few nights during my stay. The room Heater was a problem- it either got too hot or too cool, never just right. in that it heated the room but once it cooled down the heat was right back on. The room’s phone was old and dingy. Bathroom offered soap, shampoo and conditioner. Not one thing more- maybe shoe shine, shower cap. Upon arrival the front desk was very friendly and hospitable, but I Will not stay here again regardless of the points!
Stayed 3 nights in Dec 2023

10/10 Excellent

Mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We appreciated the dining area
Stayed 2 nights in Nov 2023

6/10 Okay

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities
Did not like the fact that breakfast cost $13/person but we not informed of this before we had already filled our plates and ere eating. A sign stating this policy was not prominently displayed . Meal cost $28, more than we had planned on.
Stayed 1 night in Nov 2023

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

6/10 Okay

Tammy

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
The staff at the front desk were very welcoming and kind. Our bathroom was not clean, the rest of the room was ok. In my opinion the hotel was very overpriced for the condition and the area. There were notes about a dispute between the hotel and the cable provider taped everywhere. (very unprofessional) Due to this, most of the channels were not working. This area is very rundown. There are no good restaurants and the ones that were there had ratings of 1 and 2 stars .
Stayed 2 nights in Nov 2023

8/10 Good

Brett

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Johnny, Zebulon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay here. Best hotel I’ve stayed at in a long time. Awesome staff. Large, clean, quiet, comfortable rooms.

6/10 Okay

Jarrett

Stayed 1 night in Oct 2023

8/10 Good

Laura, Big Stone Gap

Traveled with family
Liked: Staff & service, amenities
There was no complimentary breakfast which was advertised for the property, our vent fan in the bathroom did not work, however the staff was great.
Stayed 2 nights in Sep 2023

8/10 Good

Rodrigo, Atlanta

Liked: Cleanliness, staff & service
The hotel was ok. Nothing to write home about however , this is the first time that i stay in a holiday inn and they charge for the buffet breakfast which is the same you get in other places for free, they charge $14 for terrible food and coffee .
Stayed 1 night in Sep 2023

4/10 Poor

Jerry and Kim

Disliked: Staff & service, property conditions & facilities
Property is in bad need of a remodel. We are Hilton Honors members and this is the first time I have been to a Hilton property that felt like it was just being run into the ground for whatever money they can make from it as it dies. They try to charge you for Wi-Fi (supposed to be free with Hilton honors) waaaay overpriced food (literally $10 for two fried eggs). Lady at the breakfast buffet ($13) hangs over you and watches everything you out on your plate. Will never be back to this place unless it changes owners and is refitted (trust me, it’s clear the current owners are too cheap to do so).
Stayed 2 nights in Aug 2023

4/10 Poor

Davion

Disliked: Cleanliness, property conditions & facilities
Pi
Stayed 2 nights in Aug 2023

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
consistent, as expected
Stayed 1 night in Jul 2023

2/10 Terrible

John

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
We asked for a rollaway bed when booking. They would not let us have a rollaway bed at all. No warning till we got there. When we got there, we did not see towels, called front desk and they would not deliver we had to go down to get them. Keurig water tank was full/clogged and had rot and thick brown stains in it. I asked for a replacement, was told one would be sent, but was not sent all day until I called another worker late at night. The carpets were so dirty they stained our socks which had to be thrown away. Also, the website said they had a light continental breakfast. They told me this word continental does not mean free when used at the Hilton. When I went to the front desk to complain and ask for a replacement Keurig, the person at the desk was asleep. I asked for a discount/partial refund but was told I had to go through Expedia for that, and could not find contact info on Expedia for such. Also reviewing my credit card, I see 3 extra charges from the Hilton, only one of which is for dining. The other two charges I did not authorize for $99.36 and $33.56. I do not know what these charges are for. I will NOT be booking at this hotel again.
Stayed 3 nights in Aug 2023

10/10 Excellent

Courtney

Stayed 1 night in Aug 2023

8/10 Good

Karen

Stayed 1 night in Jul 2023

4/10 Poor

Joseph Charles

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

8/10 Good

Rebecca

Stayed 1 night in Jul 2023

General hotel information

Reasons to Book
Property Cleanliness & Room Cleanliness
Check-In Time
3:00 PM
Check-Out Time
11:00 AM
Star Rating
3.0